I stayed 2 nights in January for work commitments. I called ahead due to a very late check in time to make sure my room was reserved. Upon arrival the staff thanked me for calling as their occupancy was 100%. The other person at check in informed me there was a youth group on my floor and if I had... More

This was our third pleasant stay at this hotel. Our visit lasted three nights. The maid did a great job even left us a little thank you note on our last night. Good size bathroom with great water pressure. Great AC. I have come to love the Marriott towels, sheets, and duvet cover in bright white. Not only is it... More

I stayed here during the sudden October snow-storm and this hotel (like every other hotel) was operating on a reduced staff due to power outages. The staff were super helpful, the room was perfect - fresh, clean, updated, just perfect. The building overall is dated, but they've done a great job keeping the feel of the hotel up to date.... More

This hotel ticks all of the boxes but is just nothing special. Had to have a room with two beds and this made it very cramped. Internet and water in the room was very expensive. The maid did not do a good job and didn't fill up the coffee refils etc. Everything is there but it's just not good value... More

I was pleasantly surprised by the Springfield Marriott on my business stay. The hotel is in a convenient, central location- the surroundings are not that great, but you can get everywhere pretty quickly. All of the staff were very pleasant and helpful. The rooms were pretty nice for business travel (comfy beds with a little wear on the linens, that... More

Met at driveway by friendly bellmen. Treated well at front desk. They put us in a handicap accessible king room. Didn't need the accessibility, but I believe the only difference was the number of grab bars in the shower/tub. Wonderful bed. Clean, well-decorated room. Good TV. Nice view outside the 11th-floor window. $14.00 parking, $12.95 internet access, $4.00 bottled water.... More

The staff was friendly, helpful, and patient. The rooms were the normal rooms you would find in an older Marriott-- bathrooms a little small, but everything more than adequate. More

My wife and I stayed recently at the Springfield Marriott over looking the river on the 12th floor. The bed was just what the doctor ordered after we spent several hours at the BIG E fair. The bellmen were very accomodating as was the front desk personnel. Christina at Currents was a very informative as she recommended a great tour... More

I decided to stay at the "Marriott" during "The Big E" due to the fact that West Springfield hotels got many bad reviews on Tripadvisor, so I opted to try surrounding towns for a 2-night hotel stay. The "Marriott" was less than a ½ mile from the "Big E" Fairgrounds, making it a 5 minute drive. Perfect location if you... More