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Naomi's Inn

Certificate of Excellence
3.5 of 5
Hotel website
20 Springfield Street, Springfield, MA 01107
Special Rate
Third person stays free
Naomi's Inn
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Ranked #2 of 7 Hotels in Springfield
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
KimmyGee11 Woonsocket, Rhode Island
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132 reviews from our community

Traveler rating
    96
    19
    7
    3
    7
See reviews for
33
35
12
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
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    (132)
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    (33)
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Woonsocket, Rhode Island
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Right across the street from the hospital. They took us in late at night and immediately. Gave us the room on the first floor as requested. Gave us an exceptionally good rate because she knew we had a loved one in the hospital. Beautiful room with its own beautiful stone tiled bathroom. Comfortable beds and biggest TV I've ever seen... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

After reading all these stellar reviews, I booked the Gamma Green Room back in March & the follow up was immediate - unfortunately the room I wanted was on reserve for a couple who had a child being treated across the street (Naomi's makes amazing arrangements for their clients) & I was upgraded to the Louis Suite for no additional... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We rented 4 rooms for the weekend with a group of friends! We couldn't have asked for anything better! Marcy the owner was amazing and catered to all of our needs! All of the rooms were beautifully decorated and clean! We are planning to visit again in September for the Big E!

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Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Naomi's Inn was a great place to stay! She is a terrific host and very helpful. The food was great. She made us scrambled eggs and these delicious carrot cake pancakes! She always answered her phone and was there for my friend and I whenever we needed her. She was so sweet and nice and we loved staying here!! I... More 

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NY
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm sure Naomis Inn is as lovely as they say. Our CC was charged early in the day, prior to arrival. We had an extreme medical emergency on the way & had to cancel. Did not receive a refund of any of the charges. Case in point: don't experience any type of emergency or you will be charged in full.... More 

Was this review helpful? Yes 3
naomisinn, Manager at Naomi's Inn, responded to this review

Unfortunately, we cannot refund someone the DAY OF. Our policy clearly states you have a 7 day window. We made every effort to re-rent the room, which is not a part of our policy, we do this as a courtesy. There have been times in the past where the room is rented and the person does not get charged. Despite... More 

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is directly across the street from the Bay Hospital Emergency Room and short distance from the interstate so noise can be an issue. The manager can be difficult. The only common area is a spot out the back door where you look at a parking lot and the neighbors trash cans while listening to freeway traffic. There were... More 

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This was my second stay at this lovely quaint b&b and it will continue to be my goto place when I'm visiting family and friends in the Springfield, MA area! The owner Marci is hardworking and accommodating. She is genuinely interested in the comfort of all her guests. She takes suggestions into consideration and tries to minimize complaints with quick... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed April 12, 2015 via mobile

My daughter and I were in town for a cheer competition at nearby Mass Mutual Center. When she realized it was just myself and my 9 year old for the night she offered to move us to a kid friendly room. A Marvel themed room with a spare bed and relaxing fish tank. Marci also gave us a nice recommendation... More 

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Ballston Spa, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2015

A beautiful old home made into a B&B. Our room was very nice with a "Temperpedic" mattress. Felt very welcomed. A diamond in the Springfield area. Close to all the museums & restaurants. The breakfasts were okay, but nothing outstanding.

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Westford, MA
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed at Naomi's for a night so we could attend a concert. The Inn has been meticulously restored and our room was beautiful. The style of the Inn is more home style than hotel boutique. You are provided large bottles of soap, shampoo, and conditioner instead of individual samples. Hair is available but in a cabinet in the hallway.... More 

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