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La Quinta Inn & Suites Springfield

3.0 of 5 100 Congress Street, Springfield, MA 01104
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Certificate of Excellence 2014
La Quinta Inn & Suites Springfield
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La Quinta Inn & Suites Springfield
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246 reviews from our community

Traveler rating
    113
    96
    23
    6
    8
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119
31
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina, United States
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was originally going to stay outside Hartford, but given the snow forecast I decided to stay here instead, closer to where I needed to be the next day. The hotel is a large multi-floor La Qunita. It's 100% non-smoking which is great. Rooms were excellent, very clean, bathrooms very nice. There were multiple elevators (4) so you never waited... More 

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Toronto, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My colleagues and I have stayed in this hotel two years in a row and we will be back in 2016. What makes this property are the people who run it - whether it was the lady shoveling snow in the parking (because the snow plow hadn't arrived), or the cashier who returned the extra cash inadvertently paid, or the... More 

Review collected in partnership with La Quinta

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Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Valued Traveler, This makes me so proud of our property and staff, we are elated that you had a great stay and I will spread your positive comments. Thank you very much and we hope to see you soon! More 

Center Conway, New Hampshire, USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our 2nd stay at this LaQuinta. The room & breakfast area were immaculate. Breakfast was delicious with many choices. The bed is extremely comfortable & the room had a microwave & refrigerator.

Review collected in partnership with La Quinta

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springfield, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at La Quinta Springfield three times, because my son attends WNE. The hotel is a great value, is conveniently located to I-91, friendly staff and laundry facilities! Rooms are clean, though it's possible to hear guests in the hall. Overall though a perfect place for my purposes and budget....!

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

The LQ in downtown Springfield, MA has easy freeway access, plentiful free parking, comfortable rooms, and a decent breakfast. Our adult children enjoyed the indoor pool and recreation room in the evening, and my son and I hit the workout room in the morning. The staff was friendly and helpful.

Review collected in partnership with La Quinta

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Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest, It was our pleasure to welcome you as a guest at the La Quinta Inns & Suites Springfield. Your wonderful compliments for our hotel and staff are sincerely appreciated by our team and we are so happy that you chose to come and stay with us. Please visit us again soon as it would be our honor... More 

Wethersfield, Connecticut, United States
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided this year, 5 couples, to stay at La Quinta in Springfield and celebrate together. We chose La Quinta because of the price, location and breakfast that is included. The rooms were clean and comfortable. This hotel will be on the short list every year.

Was this review helpful? Yes 1
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest, We are delighted that your recent stay at the La Quinta Inns & Suites here in Springfield, Ma was one that exceeded your expectations. We agree; the location and amenities at our establishment along with the comfortable rooms are just right and we are thrilled that both of you had the opportunity to enjoy them. Creating a... More 

west haven, United States
1 review
4 of 5 stars Reviewed December 21, 2014

Hotel in downtown Springfield. Next to exit 2b of highway 291. Guess rooms start on floor 4 to 11. Lobby indoor pool. Guess Laundry. Bar in Lobby.Exercise room on 2nd. floor. free breakfast. Auto Rental on property. Dunkin Dounuts on property. No Smokeing Hotel. Amtrak Station near by. City bus station near by.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest, First and foremost, we would like to thank you for your feedback. We are glad to know that overall, you had a positive experience at our property. Again, we thank you for your feedback. It is feedback from guest like you that we continue to improve the quality of service and product that we provide to our... More 

Norfolk, United States
1 review
5 of 5 stars Reviewed December 14, 2014

Just a great experience. Great room, a very good sandwich at the bar - turkey paninni. Friendly helpful staff. Plenty of safe parking . Downtown location. Nice full breakfast spread. Quiet heating system.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest, Thank you for your positive comments. We are glad to hear that you had a memorable experience at our property. Here at La Quinta, we put forth in practice our "Here for You" philosophy so our guest can have the best experience possible. Thank you for choosing La Quinta Inn & Suites in Springfield MA. We hope... More 

Natick, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 23, 2014

We stayed at La Quinta with my son's hockey team for Springfield's Holy Name Hockey Icebreaker Tournament. The room was very clean and comfortable, everything was in working order and it had all of the basic amenities we needed. The bar was small but had a TV and a friendly bartender - last call was at midnight, though. The breakfast... More 

Was this review helpful? Yes
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest, We appreciate your feedback very much. We are glad to hear that you were satisfied with your groups stay at our property. La Quinta strives to create positive memories for our entire guest through excellent customer service. Thank you for choosing La Quinta Springfield MA and we hope to see you stay again in the future. More 

ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 22, 2014

A party was being held two floors above us. I contacted the front desk and there was no manager available from 9 pm till 11 pm to tske care of this issue. No manager? Whay if there was an emergency? Party still blaring music after 11 pm had to go down to the front desk and tell them Again about... More 

Was this review helpful? Yes 1
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Recent Guest First and foremost, we would like to thank you for your time in providing us with feedback. However, we sincerely apologize for the negative experience that you had at our property. Our property, as you can see on tripadvisor, has a great track record of creating memorable and positive experiences. However, in regards to what was referred... More 

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Additional Information about La Quinta Inn & Suites Springfield

Address: 100 Congress Street, Springfield, MA 01104
Phone Number:
Location: United States > Massachusetts > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 182
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