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Hilton Garden Inn Springfield

Certificate of Excellence
3.0 of 5
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800 Hall of Fame Avenue, Springfield, MA 01115
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Basketball Hall of Fame
Hilton Garden Inn Springfield
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Ranked #2 of 7 Hotels in Springfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Real_FoodieToronto Toronto
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352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Top Contributor
245 reviews 245 reviews
43 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a weekend stay with the family, visiting family, and generally happy with the property. Rooms are typical, and well appointed. Bathroom and shower fine although water is a little hard; takes some extra time to get the soap off. King beds are promoted with these mattress firmness adjustments on either side; nice feature, but I found the bed seemed... More 

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Washington, DC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on a business trip. Location is very convenient for the highway and the Basketball Hall of Fame, but seems a bit isolated for anything else. Hotel staff was very pleasant. Gym is big - but only open until 10:00pm.

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Saint George, Canada
Top Contributor
92 reviews 92 reviews
52 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have made a few past reviews of this hotel and they all have one common theme: while the king size beds are great, the queen beds desire much. Once again, I was brought back to the Hilton Garden Inn Springfield during a recent set of company meetings (despite my encouragement of the organizer to book elsewhere). Simple things such... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are in our 5th day of a six day stay here. We are in town for a funeral and feeling a bit down during the holiday. The staff here, in particular, Tammy & Alfonso, have made us feel welcome and at home and greet us each morning at breakfast with a smile, are upbeat, and are truly happy to... More 

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Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We could not have been happier with our 2 day stay. The staff is super friendly, all of them from the front desk to the breakfast crew, and the cleaning staff. Every staff member took the time to say hi and ask how our stay was. The place is super clean and very fairly priced. Breakfast was an upscale version... More 

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Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 3 weeks ago

Worse Hotel I have ever stayed in my 30 years of traveling. Rooms very noise and at the end of my sky stay someone stole my items from my room. Hotel laundry service very poor while you have to carry your own laundry to the Receptin. For a room charge of 200USD you can expat a better service. Breakfast poor.... More 

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Queens Village, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was great, staff exceeded my expectations, breakfast was delicious. maid staff did a wonderful job keeping room clean. They also serve the most delicious oatmeal cookies. They should consider giving guest a discount to the Basketball hall of fame since they're so close

Review collected in partnership with Hilton Garden Inn

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Tulsa
1 review
5 of 5 stars Reviewed 3 weeks ago

These folks want you to have a positive experience when you stay here. Our four night stay was all we wanted and expected from a Hilton hotel. The breakfast staff was wonderful and the front desk folks always asked if they could help when entered or exited the property.

Review collected in partnership with Hilton Garden Inn

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frenchtown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel in great location for Holyoke St Pats weekend fun. Staff is very friendly. Hotel has good amenities. Plus is it is attached to a Uno's. It also has a few good food places and bars across the parking lot. I'll be back next year.

Review collected in partnership with Hilton Garden Inn

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Hyattsville, MD, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was room was clean, staff was friendly, they had good amenities and the manager was very responsive and accommodating. I thought breakfast was too expensive and it would've been nice to have more choices in the morning as a business traveler.

Review collected in partnership with Hilton Garden Inn

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