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Hilton Garden Inn Springfield

Certificate of Excellence
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800 Hall of Fame Avenue, Springfield, MA 01115
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Basketball Hall of Fame
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Hilton Garden Inn Springfield
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404 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • Italian first
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English first
  • All months
    (404)
  • Mar-May only
    (102)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (75)
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Cincinnati, Ohio
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Typical Hilton Garden Inn and super close to the Basketball hall of fame. Connected to a Uno's pizza and easy walk across the parking lot to other restaurants. I went for a early evening walk on the riverwalk after the front desk guy told me it was safe. It was not safe! Lots of homeless and sketchy people and not... More 

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New Freedom, United States
1 review
5 of 5 stars Reviewed 1 week ago

Arrived late due to terrible thunder/rain storm. The enclosed walkway to adjoining restaurant kept us dry getting to the restaurant to have dinner. Had a Delicious breakfast the following morning; then a work out before a late check out. Staff very helpful. Room clean. Able to recharge before heading home. Highly recommend!

Review collected in partnership with Hilton Garden Inn

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Quincy, United States
1 review
5 of 5 stars Reviewed 1 week ago

I am so glad that I chose this hotel/location. The hotel is very easy to access off the Interstate. The hotel staff was fantastic, the room was clean and comfortable, the amenities were great. Great job Springfield!

Review collected in partnership with Hilton Garden Inn

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Springfield, MA, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel three nights in a seven day period. When housekeeping woke me up on a Saturday morning at 8:30, and again after breakfast, that was enough. They were hanging around my door talking loudly in the hallway as I was leaving. This was very unprofessional. When I mentioned this to the front desk staff, there was... More 

Review collected in partnership with Hilton Garden Inn

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Rochester, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Not sure how often this happens but it was a hot summer night and the river smell was awful, pervading the room and over riding the effort of the air conditioning system. Noise from the highway was also very loud, with seemingly no buffer. Not sure if the hotel can rectify either of these issues without spending lots of money... More 

Review collected in partnership with Hilton Garden Inn

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Albany, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

If you end up in a room that faces the Basketball Hall of Fame and right above/next to Uno Chicago Grill, if you are planning to sleep I would ask to be moved. The sheer curtains in the room make it impossible to block out the spotlights and lights from the Hall of Fame and restaurants, and the live band... More 

Review collected in partnership with Hilton Garden Inn

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nj
Level Contributor
140 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Could not be more convenient. The staff was very friendly and the room clean. The $11.00breakfast was very good....custom made omlets are available. Hotel is connected via a covered walkway to Pizzeria Uno.......which in my opinion should be avoided! There are several other places to eat in the BHOF complex. Check for online specials for this hotel...booking on line got... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was dated,staff friendly and professional. Excellent breakfast. A lot of noise outside. Room and the bed could have been a bit nicer for the price. Pool area was nice, hot tub however needed more water unless you were two feet tall. My wife did not care for the burger at Uno's. I however completely enjoyed my cold beer and... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I traveled here on leisure, and were pleasantly surprised by the cleanliness of the hotel rooms as well as the value for our money. I would definitely stay here again if the opportunity arises.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Best thing about this hotel was it's location- close to the highway (but not loud at night) and just next to hall of fame. The room was pretty cold in February. Not the newest building. Nice breakfast and nice staff.

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