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All 5 Springfield hotels

Hilton Garden Inn Springfield

3.0 of 5 Hotel   |   800 Hall of Fame Avenue, Springfield, MA 01115
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79%
Ranked #1 of 5 hotels in Springfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Paul S New York City, New York
  • Overview
  • Reviews (259)
  • Photos (24)
  • Amenities
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  • Room tips (34)
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259 people have reviewed this hotel

Traveler rating
    122
    77
    30
    18
    12
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98
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Springfield, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Why? It was very poor value for the money. It was not a welcoming experience by the desk staff. When I asked to change the room because I did not want to be next to the elevator and not next to the vending and ice room they did move us but the attitude displayed by the desk staff was we... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
New York City, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

WOW! The Springfield, MA Hilton Garden Inn is a superior hotel! We traveled on a traffic laden highway for many hours from New York City and needed a comfortable nights' sleep before continuing on our trip to New England. We arrived late, but was surprised as to how beautiful the building was. We checked in in less than five minutes.... More

Review collected in partnership with Hilton Garden Inn

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Newton, United States
1 review
5 of 5 stars Reviewed 1 week ago

If you are a Horse Club and planning a Horse Show at the Eastern States Exposition in W. Springfield book this hotel for your group. Exceptional administrative sales service, great price, no headaches, wonderful comfortable hotel, easy access from highways, lots of parking for vehicles, real breakfast, convenient restuarants within walking distance, overal a great experience.

Review collected in partnership with Hilton Garden Inn

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Smithfield, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Quality hotel with close ammenities and access to major highways and the city of Springfield. Attached restaurant is very convenient. For a trip to the Basketball Hall of Fame or anywhere in the nearby area, this is a great choice for the night.

Review collected in partnership with Hilton Garden Inn

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Pacific Northwest
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We've stayed at this Hilton -- right next to the Basketball Hall of Fame in Springfield -- and have had very good experiences, particularly in the fall and winter months. But our visit this humid July day was a mistake of epic proportions. We checked in late in the afternoon without much fanfare, and were happy to leave our things... More

Was this review helpful? Yes 1
Simsbury, Connecticut
Top Contributor
125 reviews 125 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Nice hotel for basketball hall of fame, fireworks and shopping. There's plenty of free parking. The check in was fast and easy and the staff was friendly. They called us a cab when needed. The room was very clean and spacious. My husband liked the keurig machine. I stayed in room 265 and heard the Amtrak trains... More

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Gary, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were pleased from the time we walked in the lobby until the time we left. The restaurant staff was excellent and room service was very timely and courteous. The front desk staff always available to help, day or night.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Brookline, Massachusetts
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It costs more than a budget chain but you get more. The rooms are large and well appointed, the beds are comfortable, it is very clean, it is convenient to the highway (I-91) with ample free parking. We found the staff to be courteous and very helpful. There was no free continental breakfast but a very nice buffet breakfast was... More

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California
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our family of 4 reserved a king suite at Hilton Garden Inn Springfield MA. We checked in to the hotel very late (around 1-2am), so we were very tired. However, we were waken up by housekeeping knocking on the door at 7-8am the next morning (even we had already had the do-not-disturb door sign outside). They said they were delivering... More

Was this review helpful? Yes 1
Stacey G, Manager at Hilton Garden Inn Springfield, responded to this review

Dear Esteemed Guest, Thank you for your feedback regarding your stay with us. I am truly sorry that you were not treated in the manner that we treat all of our valued guests, a manner that welcomes each guest with a warm smile and gives fast and friendly service and assistance during their stay. Please feel free to contact me... More

Seattle area
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Conveniently located next to the B-Ball hall of fame, this is a nice hotel, reasonably well appointed, well maintained, and quiet even though it is close to the highway. It shares a parking lot with the HoF, so free, well-lit parking abounds. It is attached to a Chicago Pizzeria Uno, which is convenient if you arrive hungry late in the... More

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Additional Information about Hilton Garden Inn Springfield

Address: 800 Hall of Fame Avenue, Springfield, MA 01115
Phone Number:
Location: United States > Massachusetts > Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
143

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