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All 6 Saugus hotels

Red Roof Plus+ Boston - Logan

2.0 of 5 Hotel   |   920 Broadway, Saugus, MA 01906
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83%
Ranked #1 of 6 hotels in Saugus
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
marksara122513 Albany, New York
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438 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Albany, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for a weekend getaway to Boston to visit family. The room was very nice and clean and there was even a nice little space for me to get work done. The rooms were spacious and the showers were perfect temperature. I would have liked a breakfast service or room service menu for the morning and... More

Was this review helpful? Yes 1
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Marksara122513, Thanks so much for leaving us such a nice review, we really appreciate it! I am thrilled to hear about the service provided by Venessa and will be sure to praise her for her hard work, our entire team strives to create a positive emotional experience for our guests and it looks like Venessa did just that! I... More

Boston
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I was able to get very good suggestions for my trip, good rooms, internet all the time, excellent attention and timely suggestions about food and transportation too. Thanks Helen & Darvin for your cooperation

Was this review helpful? Yes
Darvin A, General Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Maria P Thanks for staying with us and for writing this review. I am glad the room exceeded your expectations, we really appreciate the kind comments. Thanks for the kind comments about the Helen, I will share this with them her, and I am glad the location worked out for you. Thanks again and we hope to serve you... More

Lekki, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel twice in March 2014. It was generally comfortable. The rooms were neat and quiet. The only thing missing was breakfast. I think adding breakfast to the service would be a great idea. Generally I would say great value for money paid.

Was this review helpful? Yes
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Ralp_Nwoke Thanks for staying with us twice in March, and we hope you do come back soon! I am glad you enjoyed the room, we don’t have breakfast and I will like to introduce you to our new premium room for your next stay. Our premium room includes a box with orange juice, water, to granola bars, trial mix... More

Cassville
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my son. The rooms were clean. The bed's were very comfortable. The rooms are huge. The hot water was always hot. Room service did a great job cleaning the rooms and making sure there were fresh towels and soap. . There was coffee in the lobby 24/7. The clerk went out of her way... More

Was this review helpful? Yes
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Thanks for taking the time to share your recent stay details in this review. I am glad that you liked our rooms, and the staff was friendly. I will be sure to share the kind comments with my team and know they will truly appreciate them. We do appreciate your suggestions and will take them into consideration. Thanks again... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The hotel was clean, but that was about it. Even though our room was prepaid, the desk clerk ran through the charges on my credit card anyway, and at a rate far above when we had already paid on the Internet. After double-checking with Mastercard that the room was prepaid, I pointed this our to clerk. She promised that a... More

Was this review helpful? Yes 1
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Peregrinus 1998 I truly apologize for the unfortunate circumstances you initially encountered during your stay with us. Our goal is to provide you with the best service possible to make your stay with us a memorable one for all the right reasons. I understand how time consuming and frustrating it was for you as well as for myself trying... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

Stayed at this place for a Park N Fly. We found the rooms quiet and the beds comfortable. The hotel looks like it's reasonably maintained. However the price reflects the value, here are some things I noted. There is NO continental breakfast. Coffee available in the lobby. Had four people staying in the room for 2 nights and each night,... More

Was this review helpful? Yes
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Walshmg, Thank you for taking the time to share your experience, we appreciate you staying with us. I am so glad the rooms were quiet, beds were comfortable and the hotel was maintained. You are correct, we do not offer a breakfast or a shuttle (but do have a special taxi rate) and just like you said that is... More

Santa Barbara, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

I have stayed at this property a number of times over the last couple of months. The staff, namely Katie and Venessa, are amazing and have some of the best customer service skills I've seen. Not to say the other staff isn't awesome, they are. As I've told the site manager, Darvin, on more than one occasion, the staff(including him)... More

Was this review helpful? Yes 2
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear , JaninefromLA Thank you so much for reviewing our hotel. I am glad you enjoyed the service during your visit and I will be sure to share your comments with Katie and Venessa and the rest of our team. I am happy to hear that the rooms are spacious, comfortable, Great amenities and a great layout. We are glad... More

Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2014

We only stayed one night to get back home. Booked last minute through Expedia and found it for $80.41 including tax. Got a standard room with king size bed. It was surprisingly nice and clean with a comfy bed and clean bathroom. Our room looks like its new! Pleasant front desk staff when we checked in and out. About 8... More

Was this review helpful? Yes 1
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Atimona Thanks for staying with us and for taking the time to review us! I am glad to hear you found us clean and with great service. As you mentioned our location can be "tricky" to navigate, however, at the front desk we are here to assist with any needs including directions 24/7 and are always happy to help.... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 23, 2014

I stayed here for a week during a recent business trip to Boston. I wasn't impressed. It is not business friendly at all-they charge by the minute for computer usage and charge 50 cents per page to print. 50 cents! Highway robbery--I've stayed at far nicer hotels for the same rate and received these services for free. Also, they placed... More

Was this review helpful? Yes
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear WClarke84, Thanks for staying with us and we appreciate you taking the time to write this review. I am very sorry you were not impressed and apologize if you weren’t aware of all the business friendly services we offer. All guests receive free Wi-Fi, unlimited local and long distance phone calls from the rooms, complimentary copy and fax services... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014 via mobile

We have stayed at this hotel for several days (from NY) at a time over the past couple of months as we look for employment in the Boston area, The staff, accommodations, and service is outstanding each time! Michelle, Jessica, Katie and even manager, Darvin have treated us like family. The rooms extremely clean and comfortable. We are truly "hotel... More

Was this review helpful? Yes
Darvin A, Manager at Red Roof Plus+ Boston - Logan, responded to this review

Dear Mr. And Mrs. Macklin Thanks for staying with us and for taking the time to write about your visit. I am glad you enjoyed our newly remodeled rooms and also appreciate the kind comments regarding our team members. We always enjoy to hear when our hard work is recognized and I will be sure to praise my team members... More

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Additional Information about Red Roof Plus+ Boston - Logan

Also Known As:
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn - Boston Logan Hotel
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn
Address: 920 Broadway, Saugus, MA 01906
Location: United States > Massachusetts > Saugus
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Saugus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Boston - Logan 2*
Official Description (provided by the hotel):
100% Non-Smoking Red Roof Plus+ Boston - Logan is Newly Renovated and a great place to relax after seeing Boston’s sights— Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston’s Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America’s 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don’t feel like driving into Boston? Don’t worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 
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