I Would like to comment on our stay here @ the Red Roof Inn,Saugus, Ma. The rooms are very clean and spacious. It is a convenient location with great parking outside the city. The Staff Were Outstanding, One Woman " Jennifer " Stood Out With Her Kindness And Expertise!! I had explained my current situation to her and she went... More

I chose this hotel through the park sleep fly website, and even though we live locally it was cheaper than parking at the airport for a week. The hotel was under renovation, so some of the amenities were not available (no lobby computer/printer, poor wifi signal) but the room was clean, spacious and met our needs. More

I have stayed at the red roof inn several times over the past year and I am pleased with my overall experience every single time. Jennifer at the front desk is always pleasant and courteous. The hotel recently went completely smoke free but prior to that I had accidently booked a smoking room. My boyfriend and I found the scent... More

Stayed at the hotel many times in the past and I have to say by far its been the best experience. Recently renovated rooms look great and the staff is sooo friendly, one inparticular Jennifer G. She is not only a delight but an asset to your staff here at the Red roof... More

i recently visited the red roof inn in saugus ma because i had lost the power in my house for a few days and the customer service was great when i checked in and out the girl was sooo great and helpful through out my whole stay i asked her name and said jennifer giangrande i wish there were more... More

jennifer give as perfect service and help in anything we need More

I have recently been staying at the red roof inn in Saugus Ma on business and the service from Jennifer has been absolutely outstanding. The newly renovated room I am staying in is spacious and clean. I highly recommend it especially for what it provides for the price!! Bang for buck the best place to stay in the Boston area! More

My fiance' and I traveled to the Boston Area for the holidays to be with family. Our room was very clean and comfortable. It is located on Route 1, however, I was not disturbed by the noise of the traffic. I would recommend it More

I'm experiencing great service excellent reception by a very friendly staff special Jennifer which takes care of any request or demand. The hotel is going through great alterations without any interruption of any service. I saw the new rooms, looks great! Hotel manager Mike is very courteous and efficient, you will see him all the times greeting people and on... More