We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Saugus hotels

Holiday Inn Express Saugus (Logan Airport)

2.5 of 5 Hotel   |   999 Broadway, Saugus, MA 01906
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Saugus (Logan Airport) to your Saves list
Holiday Inn Express Saugus (Logan Airport)
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
64%
Ranked #2 of 6 hotels in Saugus
A recent review
4 of 5 stars reviewed 3 days ago
Write a Review

302 people have reviewed this hotel

Traveler rating
    72
    120
    43
    35
    32
See reviews for
59
89
27
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Top Contributor
56 reviews 56 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night while traveling through Mass. Very clean and up to date. Great free breakfast in the morning with plenty of seating. Room was very clean! My favorite thing was all the available outlets in the room for charging electronics. On the nightstand there was a little box that had 3 outlets and 2 USB ports... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Mpidala, I am pleased you found our hotel to be convenient for you. Many of our guests find our outlet boxes to be very useful to charge multiple electronics and not have to search for outlets in the walls. Your comments pertaining to our cleanliness is shared by a vast majority of our guests. Our housekeeping staff does a... More

Augusta, Maine
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at Holiday Inn Express Saugus the night before flying out for vacation. Hotel Staff were all very friendly and informative and check in was quick. The park sleep fly was reasonable. As we were leaving the hotel to walk to get a bite to eat, the shuttle driver offered to give us a ride to the restaurant... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear BzzzMarch2013, I am pleased you enjoyed your stay with us. Such comments as yours are shared by the vast majority of our guests. The friendliness of our staff and their willingness to always assist our guests make the biggest difference and add the greatest value. Once again I thank you for your favorable review and we look forward to... More

Bow, New Hampshire
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently stayed at hotel and had a wonderful experience. Check in was courteous and easy. Room was clean and comfortable. AM breakfast was varied with a nice hot selection. The shuttle going and returning was easy and on time. Extended parking was fine, and upon return hotel maintenance man graciously helped jump start my car due to a dead battery.... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Mullkell, Thank you for kind words. I am pleased the one of our maintenance associates was able to help you with your dead battery. As you mentioned, we offer park and fly packages and our complimentary shuttle to the airport and breakfast beginning at 6:30am make us a great value but the service our staff delivers and shoots for,... More

Seattle
Top Contributor
61 reviews 61 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Okay, they have Logan airport in the name of this location but its 11 miles from the airport. So, Saugus is cheaper that joints right at the AP but you will have to commute and be in traffic to get to Logan. This area is not the best but not terrible either. The parking is tight and the rooms seem... More

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear alg77, Thank you for taking the time to post a favorable review about your recent stay with us. I am pleased you found us to be a better economical choice to staying in the airport or close to it. Our team strives to deliver great service to all our customers. In regards to parking, we have parking going around... More

Bridgton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

We were a party of 8 staying in two rooms the night before our flights. I was afraid the shuttle wouldn't be able to accommodate our large party all at once, but I called 24 hours in advance to make our shuttle reservation and then confirmed it upon check in. The shuttle can hold 10 guests and there were no... More

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Amy M, Thank you so much for your favorable review. Many of our guests like you choose to stay with us due to our long term parking options. Our complimentary shuttle to the airport makes us the economical choice to staying in the airport along with our free breakfast. I am pleased you enjoyed your stay and found us... More

Sabattus, Maine
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2014

Some friends and us just stayed here last week and had a wonderfully expierence,from the hotel staff and booking at a good price would stay again ,the shuttle is very convenient ,they will drop you off at local restraints close by and pick you up ,the breakfast is okay .

Was this review helpful? Yes 2
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear gowelltony, Thank you for your favorable review. I glad to hear you enjoyed your stay with us. As you mentioned, many guests stay with us due to the different park and fly packages we have available. Our complimentary shuttle takes you to the airport and picks you right up allowing us to be the economical choice to staying in... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

We have stayed here a couple of times and the staff has been outstanding. Our first visit, Domenic recognizing we were exhausted from a long drive, put us in a room at the end of the hall for privacy and with extra space! Great customer service Domenic! Rooms come with fridge and wish they were also equipped with a microwave,... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear VABeachers, Thank you for taking the time to post a review about your experience with Dominic. Like the rest of the staff at the hotel, Dominic aims to take care of all our guests needs. He is regularly complimented on his professionalism and customer service. I am pleased you also found our amenities to your satisfaction. Our complimentary breakfast... More

Providenciales
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 20, 2014

I checked into the Holiday Inn Express in Saugus on Saturday Feb 15th. Isaais was the desk clerk. I expect I am not the first to take the time to write about this young man. Several people preceded me in the check-in line, but Isaais managed to efficiently and cordially check them all in without seeming pressured. He was unfailingly... More

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear darbyoshaughnessy, Thank you for taking the time to post a review about your recent satisfactory stay with us. I am pleased Isaais was able to take care of all your needs. It is staff like him which make the stay more enjoyable for all our guests seeing as many are coming from the airport and as you mentioned many... More

Chester, NH
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 9, 2014

I agree with other reviewer's comments about friendly, helpful staff and clean, comfortable rooms. The airport shuttle was very convenient. When we returned we were picked up about 5 minutes after we called. The wi-fi was slow but that is the only negative. If you are flying out of Logan, you can't beat this hotel's package.

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear lheuer, Thank you for your feedback regarding your previous stay with us. I am pleased you found our rooms and service to be to your satisfaction. The people described by you are what make the difference at our hotel. I am also happy to report our wifi will be undergoing an upgrade in speed within the next month. We... More

Windham, New Hampshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 5, 2014

we are only here for one night before our trip and we just wanted to post a note how professional and friendly Esi (spell?) was. we wanted his manager to see this, the room is great as well. we are leaving our car here while abroad, great deal as opposed to park and fly

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear CMG241, Thank you for your favorable review. I am pleased you found Isaais service to your satisfaction. He is part of a team at the hotel who strive to make sure each stay is memorable. Isaais never stops smiling, and as they say smiles are contagious, your review will be one more reason for him to continue doing so.... More

Been to Holiday Inn Express Saugus (Logan Airport)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
Address: 999 Broadway, Saugus, MA 01906
Phone Number:
Location: United States > Massachusetts > Saugus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Saugus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Boston North-Saugus, near the Boston Logan International Airport. We provide free airport shuttle service to and from Logan International Airport and its subway station from 4:00 AM (leave on the hour every hour) to 12:30 AM (last pick up time). Reservations are required for the shuttle and guest must call for pick up once luggage is in hand. The Holiday Inn Express Saugus also offers complimentary breakfast each morning from 6:30 to 9:30, with a continental being out for guest who leave prior to our breakfast times. We also offer a variety of Park, Stay and Go Packages.The Holiday Inn Express Boston North-Saugus, is the perfect location for both business and leisure travelers as we are conveniently located off U.S. Route 1-South, right outside the heart of downtown Boston. We are also minutes from downtown Boston, the Faneuil Hall (Quincy Market), New England Aquarium, and the historic Freedom Trail. For all you Boston sports fans, Fenway Park and TD Banknorth Garden, home of the Boston Bruins hockey team and the Boston Celtics basketball team, are located nearby. For our business travelers, the Boston Convention & Exhibition Center (BCEC), John B. Hynes Convention Center and the Financial District are nearby. In addition, we are only 15 miles from renowned educational institutions, such as Harvard University, Boston University, Massachusetts Institute of Technology (MIT) and Boston College. We offer 145 luxuriously appointed guest rooms, equipped with deluxe, new bedding,refrigerators in all rooms, and also free, wireless, high-speed Internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Priceline, Orbitz, Travelocity, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Saugus (Logan Airport) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Saugus (Logan Airport), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.