We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Saugus hotels

Holiday Inn Express Saugus (Logan Airport)

2.5 of 5 Hotel   |   999 Broadway, Saugus, MA 01906
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Saugus (Logan Airport) to your Saves list
Holiday Inn Express Saugus (Logan Airport)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
Ranked #2 of 6 hotels in Saugus
A recent review
4 of 5 stars reviewed 4 days ago
ocean68 Naples, Florida
  • Reviews (339)
  • Photos (67)
  • Amenities
  • Q&A
  • Room tips (46)
  • Location
  • More
Write a Review

339 people have reviewed this hotel

Traveler rating
    82
    133
    48
    42
    34
See reviews for
72
103
28
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Naples, Florida
Top Contributor
73 reviews 73 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a busy hotel, the lobby area can be a bit off putting due to the bevy of smokers standing around the front door. They should move them a bit further from the door. The front desk staff was friendly and accomodating. The rooms were clean and comfortable. The housekeepers do a good job, my room was always clean... More

Was this review helpful? Yes
London
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Firstly, it's not on the airport - it's a 20 minute shuttle drive. But, the rates are good, the hotel's clean and well-run, and the breakfasts are fine. Service is always friendly. It suits us very well visiting family in nearby Melrose, and the airport shuttle is great for our usual early morning flight back home. We'll be happy to... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear a_kotowicz, Thank you so much for you continuous loyalty to our hotel. It is a pleasure to be your host when you come and visit your family. I am pleased you find our service to be friendly as the staff here always loves to hear of the great service they deliver. We look forward to your next visit to... More

Maine
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This is not a Logan airport hotel , unless you like to wait 20 minutes for the shuttle , then drive 45 minutes to the hotel. The shuttle only goes every hour from the hotel. The drive in the am took over 30 minutes. There are no restaurants nearby - so we ended up taking a taxi to and from... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear mtnwen, Thank for your review. I apologize we did not fit your needs. As you stated we are located 11 miles from the airport which without traffic is about 15-20 minutes and can be anywhere from 35-45 minutes in traffic. Our location and price have been a great value to many of our guests who do not mind not... More

Travelers are raving about these Saugus hotels

Arlington, Virginia
Top Contributor
91 reviews 91 reviews
55 hotel reviews
277 helpful votes 277 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent the day sightseeing in Boston following a cruise and needed a hotel near the airport for our next-day flight home. All of the prices of the hotels near the airport were outrageously expensive for what we needed, so I looked further afield and found the Holiday Inn Express in Saugus for a rate under $100 per night. We... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear longhorn74, Thank you for your great review. I am pleased we worked out great for you and you enjoyed your stay with us. I am pleased you found us to be a great value to you and the staff was very helpful. Along with Hooter's, Friendly's (both about a 7 minute walk from the hotel), we have menus in... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The stay was good, including breakfast, parking and wifi. The kids played in the swimming pool, however, it seems the pool is not well maintained with many ants and other insects in the water. We also requested high level room, which was not honored. Nonetheless, the stay was good compared with our previous two hotels during the trip with similar... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Frank D, Thank you for your feedback. We will be monitoring the pool closer so as no other guests have the same experience in the pool as you had. Your comments pertaining to the staff are greatly appreciated as they really enjoy working with our guests and meeting new people everyday. Yours in hospitality, Ludwing Ardon Assistant General Manager More

Grafton, North Dakota
1 review
1 of 5 stars Reviewed 2 weeks ago

I was booked in a smoking room without my knowledge. They had no other options and couldn't make any changes. It was by far the worst hotel experience I have ever had. How can you still have smoking rooms?

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Mark P, I would like to apologize for the issue you experienced and being placed in a smoking room. I would love to listen to the issue so I can figure out how it happen you were placed in a smoking room. Our hotel does have smoking rooms in it and we do try to accommodate our guests as... More

Ohio
Top Contributor
68 reviews 68 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It would be tough to find a better staff than those found at this property. Give them a raise! The only problem I had was the wifi in my room had a weak signal. An issue with whomever decided where the routers would be placed. Our room was at the end of the hall on the 3rd floor so it... More

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear roborant, Thank you so much for you compliment on our staff and hotel in general. This staff does set itself apart and makes our guests stays be awesome ones. They enjoy working with people and helping them out anyway they can. In regards to the wifi we will definitely be looking into this issue since we upgraded our bandwith... More

Montreal, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service, clean rooms, and very nice hot breakfast. I spent 2 nights with my family, we had free shuttle to and from the airport. I asked for a quiet room because they are close to the hwy. Just amazing!! I strongly reccomment this hotel.

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Nusa2014, Thank you for your great review regarding your recent stay with us. I am pleased you found it to be "amazing" thanks to the service you received as well as our complimentary shuttle service. I thank you again for your review and we look forward to your next visit to our area. Yours in hospitality, Ludwing Ardon Assistant... More

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this location on consecutive Saturdays and it was terrific both times. If you're lucky, you'll get to interact with Jessica at the front desk: personable, attentive, humorous, one who genuinely goes out of her way to be helpful. It's a 7 minute walk to the Friendly's Restaurant, easy and pleasant if the weather's good. Enjoy your stay!

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear DavidFL2014, Thank you so much for your review. I am pleased you found Jessica to be friendly and humorous. She is a great asset to our team and enjoys helping our guests and just making their stay a wonderful one. Rest assured your review has been shared with her. Such reviews as yours keep our staff motivated to always... More

Kansas City, Missouri
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, the facility itself is a typical Holiday Inn Express...clean, well equipped and maintained. I chose it because it calls itself an airport hotel with free shuttle service. They also offer shuttle to/from the nearest metro station which also happens to be on the airport. The actual trip takes 25 or more minutes. You must call from the airport and... More

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear CRBUSAF, Thank you for your feedback. I apologize you had issues with our complimentary van service to the airport. Our shuttle service to the airport is what designates us as an airport hotel and which many of our guests find adds value to them staying in our establishment. Many of our guests enjoy this service and trade off the... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Saugus (Logan Airport), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Saugus (Logan Airport)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906
Phone Number:
Location: United States > Massachusetts > Saugus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Travelocity, Orbitz, BookIt.com, Tingo, TripOnline SA, BookingOdigeoWL, Agoda, Expedia, Hotels.com and Venere so you can book your Holiday Inn Express Saugus (Logan Airport) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Pool/beach area (4)
Viewed
Dining (8)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (12)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Boston North-Saugus, near the Boston Logan International Airport. We provide free airport shuttle service to and from Logan International Airport and its subway station from 4:00 AM (leave on the hour every hour) to 12:30 AM (last pick up time). Reservations are required for the shuttle and guest must call for pick up once luggage is in hand. The Holiday Inn Express Saugus also offers complimentary breakfast each morning from 6:30 to 9:30, with a continental being out for guest who leave prior to our breakfast times. We also offer a variety of Park, Stay and Go Packages.The Holiday Inn Express Boston North-Saugus, is the perfect location for both business and leisure travelers as we are conveniently located off U.S. Route 1-South, right outside the heart of downtown Boston. We are also minutes from downtown Boston, the Faneuil Hall (Quincy Market), New England Aquarium, and the historic Freedom Trail. For all you Boston sports fans, Fenway Park and TD Banknorth Garden, home of the Boston Bruins hockey team and the Boston Celtics basketball team, are located nearby. For our business travelers, the Boston Convention & Exhibition Center (BCEC), John B. Hynes Convention Center and the Financial District are nearby. In addition, we are only 15 miles from renowned educational institutions, such as Harvard University, Boston University, Massachusetts Institute of Technology (MIT) and Boston College. We offer 145 luxuriously appointed guest rooms, equipped with deluxe, new bedding,refrigerators in all rooms, and also free, wireless, high-speed Internet access. ... more   less 
Number of rooms
145

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer