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Holiday Inn Express Saugus (Logan Airport)

2.5 of 5
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999 Broadway, Saugus, MA 01906
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1 room 1 guest
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Holiday Inn Express Saugus (Logan Airport)
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430 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stuart, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Perfect for what it is, reasonable rates, clean and very convenient to Logan Airport, they provide 24 hour airport pick-up and drop off and the best rates for Long term parking I've found. Since we were traveling for a two week trip they saved us a bundle. p.s. not easy to find, be sure to put in Saugus not Boston... More 

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Miami, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

So if you are looking for clean and inexpensive with free shuttle to airport This is it. It's a little far to be called airport Hotel and if you have a car, distance isn't worth it but if you are willing to go to airport and then catch train to downtown then it's a good fit for you.

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La Quinta, California
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I purposly called to Make sure they had a bike at their gym and they told me they had two and theyLIED - they had one which they knew was broken This is after having a bad experience at a Hampton inn a few hours away and trying to rectify the bad gym from that property Do not like liars

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Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is OK and the room is clean and nice. However, we waited for the shuttle from the airport over 30 min. I believe that is too long at midnight with no much traffic. The front desk employee could be a little bit more polite and nice for checkin.

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Glenview, Illinois
2 reviews
2 of 5 stars Reviewed 1 week ago

My husband and I just needed a place overnight so we picked a hotel with "airport" in its name. Well, this certainly isn't close to the airport. Also, this entire hotel reeks of something (old cigarette smell plus a weird strong cleaning product?) Tiny rooms. And why did our room have an ashtray? Does Massachusetts allow smoking?

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Travelers are raving about these Saugus hotels

Louisiana
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here before flying home, our of Logan Airport, the next day. It was an easy drive to the airport. There were several restaurants near the hotel. We had a good night's rest and would return to this Holiday Inn Express when we are in the area again.

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London, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is 8 miles from Logan airport and we were here for 2 nights when we landed. There was a courtesy bus to the hotel which you phone from the airport and this comes every half an hour. We arrived very late so there was no traffic and it only took 15 mins, but during the day with traffic... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was checked in by Ena, and I have to say she is awesome. She went above and beyond and made the check in extra special, she definitely set the mood for the rest of the night. Thank you Ena, we hope to see you again next stay. The breakfast I you're also great, we had a blast at breakfast... More 

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HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Kenneth M, Thank you for your great review. This definitely made Ena's day when she read your comments. She extends her thanks to you for the accolades. Employees such as Ena are what make us a great value to our guests as they are always looking to make our guests stay a great one. At your service, Ludwing Ardon... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler and also an employee at a holiday inn express in Houston TX. The front desk staff at HIE Saugus was AMAZING! After my flight from Houston Texas to Boston I was not in much of a good mood but the front desk staff had me smiling right away with their amazing personalities. CARMEN was awesome!... More 

Was this review helpful? Yes
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear Ray A, Thank you for the great review of our staff. Carmen, Liliana, and Leslie are great examples of the customer service focused staff we have here at the Holiday Inn Express in Saugus. I would also like to thank you for assisting them in making our night a success so Pancakes at Night could continue to be a... More 

Baton Rouge, Louisiana
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Quick trip with my husband for business into Boston. We needed to stay in north Boston. This was the perfect spot. Easy to get to from Logan airport. Restaurants all around. Two story Walmart across the road. Wow! The hotel offers make yourself pancakes at night until Midnight. That was a cool perk.

Was this review helpful? Yes 1
HIExpressSaugus, Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Dear dejemahan, Thank you for your 5 star review of your recent stay with us. We are conveniently located just 20-25 minutes without traffic north of Boston making it very easy to get into and out of the city. Being right on Route 1 also makes it easy to get to stores and restaurant all in less than 5 minutes.... More 

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