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Palm Garden Hotel

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495 North Ventu Park Rd, Thousand Oaks, CA 91320
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Palm Garden Hotel
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scottsdale, Arizona
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here based on other reviewers comments when visiting the area. As described this property is convenience, relatively quite and a good value. The property is older, but well kept and clean. Even though the hotel was near full and near the freeway the sleep experience was quiet. Will stay again.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was such a pleasant surprise. It was not only clean and comfortable, with a fabulous breakfast, there were so many family friendly amenities - the beautiful pool, the putting green, the fire pits, the bar. We will definitely stay there again if we are in the area. Highly recommend.

Was this review helpful? Yes
Camarillo, California
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed at this property several times over the years and the service and facilities get better every time. The personal service minded approach of its management and staff makes this independent hotel stand out over all the cookie cutter brand chains. The property may be older, but it's clean, offers free breakfast, Internet, and the... More 

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PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Peter D, Thank you for taking the time to submit a review on TripAdvisor.com. We greatly appreciate the loyal patronage. It is a phenomenal and unique experience to be apart of a hotel that is always growing. We are delighted to share the beautification process with our new and returning guests. On behalf of The Palm Garden Hotel and... More 

Sacramento, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed there two nights. Check-in and check-out was quick (and I liked that the check-out was by noon). Breakfast decent. The restaurant attached to it was pretty good (try the grown-ups grill cheese). The room was clean and the ac works very well. My only complaint is the bed. The pillows were fluffy and comfortable but the bed was not... More 

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PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Jadetaka, Thank you for taking the time to submit a review on TripAdvisor.com. I am very sorry to hear that the beds didn't leave you feeling well rested. We pride ourselves in providing the most comfortable sleep quality. We can certainly provide a pillow top for our guests who prefer a softer sleeping experience. I am happy to hear... More 

San Diego, California
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Palm Garden Hotel for business and was pleasantly surprised by the accommodations, friendly staff, upgraded room and amenities. Most of my business trips in TO, I was staying at a different hotel, which was not only getting expensive but I found it very sterile and boring after some time. The Palm Garden Hotel includes a free... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear C S, Thank you for taking the time to submit a review on TripAdvisor.com. It is fantastic to hear we were able to exceed your expectations while staying with us. We take great pride in providing a unique and comfortable location to rest your head after a long day's work. Daniel will be recognized for his efforts in ensuring... More 

Thousand Oaks, California
4 of 5 stars Reviewed 2 weeks ago

General Manager Steven Ortmann and staff were extremely friendly and helpful. Room was clean and comfortable with refrigerator, microwave and coffee maker. Had a problem with TV that was corrected immediately. Really enjoyed relaxing with a glass of wine and a book in the poolside gazebo. Had a great lunch at Brendan's.

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear Norm368, Thank you for taking the time to submit a review on TripAdvisor.com. I know Steve appreciates the kind words regarding the staff as our staff shares our passion for excellent service and accommodations. I would like to apologize for the issue you experienced with the television and I am relieved we were able to address it quickly. We... More 

Santa Barbara, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was a little worried when I saw the free beer sign at the Irish pub next door. Thank goodness it was a gimmick to get you to stop in, if you read the fine print. Rooms are average to poor but the hotel makes up for that with its breakfast buffet, pool and other kid friendly activities.

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear SBHaydens, Thank you for taking the time to submit a review on TripAdvisor.com. I apologize for the misunderstanding with Brendan's marketing strategy. Though, if you do stay in one of our Courtyard rooms or suites they do come with complimentary drink vouchers. It is unfortunate you did not enjoy the room as we just finished our renovation. We take... More 

Simi Valley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Like most engaged couples, my husband and I searched all over the internet for a great venue for our wedding reception. We knew we wanted our wedding ceremony to happen in our church, which is located in Westlake Village, but we didn't know where we'd like our reception to take place. There were a few nice reception sights in that... More 

Was this review helpful? Yes 1
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Natalie, Thank you for taking the time to write a review about your wedding experience with us at The Palm Garden Hotel. We are so happy that we could be a part of making this day so special for you and Tim! It gives us such joy to hear that you and your guests enjoyed all aspects of our... More 

Port Hueneme, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Sometimes work gets in the way, so we decided to take stay close to home and enjoy a night away for our anniversary. The staff at Palm Garden was excellent and when we told them it was our 10th anniversary, they went above and beyond! I would definitely stay there again. It was too short but we had a very... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear , Thank you for taking the time to submit a review on TripAdvisor.com. I truly want to thank you for your continued loyalty and support. It is guests such as yourself, that make our work here a true pleasure. Though, we do want to make sure the secret gets out. It is phenomenal to hear your feedback and appreciation... More 

Penn Valley, California
1 review
5 of 5 stars Reviewed June 25, 2015

Staff was pleasant and location ideal. Loved the decor and parking was good. Close to school and shopping. Pool was nice and food was great. Excellent restaurant and bar on property. Would highly recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear dxerfit, Thank you for taking the time to submit a review on TripAdvisor.com. Thank you very much for the kind words and recommendation. We take great pride in offering a unique and enjoyable experience. It is great seeing it reflected in your review. We hope you find a reason to come back to the Thousand Oaks area, and look... More 

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