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Palm Garden Hotel

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495 North Ventu Park Rd, Thousand Oaks, CA 91320
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Palm Garden Hotel
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Palm Garden Hotel
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255 reviews from our community

Traveler rating
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    26
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Burlingame, California
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in a 3rd floor courtyard room and it was fine. The bed was comfortable; our room was very quiet (despite parties going on near the lobby); and we enjoyed the free drink tickets for the pub. The bathroom fixtures are dated, but functional. There is a slight mustiness to the room (maybe due to lack of ventilation?), but... More 

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Moorpark, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I live in nearby Moorpark and have stayed at The Palm Garden Hotel several times for staycation. The property is very unique, with a courtyard pool / hot-tub and a putting green. Also, Brendan's Irish Pub & Restaurant is connected to the hotel and offers good Irish food and a great selection of Ireland spirits. The hotel has undergone several... More 

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Greater Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed with a toddler and baby. Really great use of space, lovely green lawns, mini golf, great pool area & renovations have character. Staff friendly at front desk and also maintenance staff acknowledge guests kindly. Great spot to grab needed things, right next to grocery stores, pharmacy, starbucks, indian, japanese and tacos!

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear manda p, Thank you for taking the time to submit a review on TripAdvisor.com. Thank you very much for the great review and I am very happy to hear you enjoyed your stay with us. It is a blessing to have such a convenient shopping center next to our hotel, for our guests. Hopefully the children were able to... More 

Santa Monica, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

5 stars all around! When we arrived the staff was very welcoming and helpful when we arrived. The area is pleasant while the hotel is very clean and nicely decorated. The beds were very comfortable and the free breakfast was tasty. Overall it was a very nice stay and a place I would recommend to friends.

Was this review helpful? Yes 1
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear Justravelin86, Thank you for taking the time to submit a review on TripAdvisor.com. It is great to hear that you enjoyed your stay with us. We are always looking to offer a unique and joyful experience, so it is amazing when it is well received. Hopefully you were able to make a waffle to have with your coffee. We... More 

Napa Valley, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been traveling here for a couple years and really excited what they continue doing to the property. Amazing renovations, making it trendy yet keeping the coziness of an independent property. Absolutely a gem in the Conejo Valley. My daughters love their pool area and having Brendan's restaurant on the property is so convenient. They will bring your order... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear jamraiders95, Thank you for taking the time to submit a review on TripAdvisor.com. It is an honor to maintain loyal patrons who have been staying with us throughout the renovation process. I know I speak on behalf of all the staff when I say, we are extremely proud of the progress and being apart of the transition. We have... More 

Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I organized a group event through Christen at the Palm Garden Hotel, and the entire experience was excellent. Received a great price, the rooms and meeting room were clean and very functional, and the staff was tremendous. I particularly appreciated the Christen's and the staff's flexibility and willingness to work with our group on its particular needs, and their friendly... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear Head H, Thank you for taking the time to submit a review on TripAdvisor.com. We are extremely excited to hear that your group enjoyed their time here. I will make sure to relay the appreciation to Christen and her efforts in assisting you in the event's coordination. We truly appreciate you considering the Palm Garden for you retreat and... More 

Boston, MA
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Similar to what others have written, the staff and grounds of the hotel are lovely. However, the rooms themselves need a serious facelift. The furniture is outdated (the wood on the desktop is peeling), the rug has stains and looks old, and both of my bedside lamps were broken. The base where the bulb is held was falling out. Also,... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear scostello80, Thank you for taking the time to submit a review on TripAdvisor.com. I greatly appreciate the honesty of your review. We are always looking to improve in every aspect of our hotel. Unfortunately, some items take time. We will do our best to continue offering the service you enjoyed, while we aim to fix the issues you experienced.... More 

Camarillo, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Due to a move from out of state and my new place not available for a bit, I came back to the tried and true Palm Garden Hotel. I have stayed here numerous times and have never been disappointed. Everyone on the staff went above and beyond to make me more comfortable. I was able to receive mail and packages... More 

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear Jon B, Thank you for taking the time to submit a review on TripAdvisor.com. It is always our pleasure to accommodate a returning guest such as your self sir. We truly appreciate your patronage and your fond words of your experience with us. I speak on Steve's behalf when I say, guests such as yourself taking the time to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

When I arrived at the hotel I was greated by a young man named Phillip. He checked me in very fast and handed me a map and began to show me where my room was located. I went out into the courtyard and was very impressed with the pool and lighting all over the palm trees. I was so impressed... More 

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear C805121, Thank you for taking the time to submit a review on TripAdvisor.com. Thank you for your kind words regarding the hotel and Phillip. I will be sure to pass along the endearing comments. As our Front Office Supervisor, Phillip is expected to offer a level of service beyond our expectations. I am proud to see that Phillip takes... More 

Portland, Oregon, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My room was very clean, and the staff was all very friendly. Daniel made check-in quick and easy, and I appreciated the free wifi. I really like the tile in the by the bathroom sink instead of the old carpet, and having toiletries from Bath and Body works. I always really enjoy staying here!

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear bs4804, Thank you for taking the time to submit a review on TripAdvisor.com. it is superb to hear you have enjoyed your multiple stays here. I am extremely excited to see that our renovation to the bathroom and vanity area have been well received. After years of running the hotel, we did notice a trend in desire for the... More 

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