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All 9 Thousand Oaks hotels

Palm Garden Hotel

3.0 of 5 Hotel   |   495 North Ventu Park Rd, Thousand Oaks, CA 91320
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Ranked #3 of 9 hotels in Thousand Oaks
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Rocky B Atascadero, California
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210 people have reviewed this hotel

Traveler rating
    87
    61
    20
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    22
See reviews for
52
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Atascadero, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our stay was very nice! Many parents commented about how nice it was to all be able to stay in the same location, the staff was great, and it was only 5 minutes from the fields! The only reason I didn't give 5 was because our room happened to be close to the pool and the sound came right in.... More

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear Rocky B, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We are delighted that the club enjoyed their time in the area! We wish every team could have won the tournament. It was great to see everyone enjoying themselves. We thank all the clubs that stayed with us and shared the atmosphere Legacy soccer brought... More

Moorpark, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

It may still be August, but it's time to start planning your holiday parties. Our office thoroughly enjoyed our Christmas party at the hotel last year. Our private banquet room was beautifully decorated. We were able to have appetizers on the patio where the glow of the fire pits really added to the ambiance of the whole evening. The food,... More

Was this review helpful? Yes
Flushing, Michigan, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Having worked in the hotel industry in the Ventura County area before, I was completely familiar with the Palm Garden Hotel years ago and the truth be told, it was not a very nice property. However, the hotel has seen a dramatic turn around for the better in areas of staffing, service most definitely with the overall facade of the... More

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear MESSERA473, Firstly, I want to thank you for submitting a review on TripAdvisor.com. It is great to find out all of the renovations and changes that we have made are being noticed and appreciated! We are always improving and wish every guest experience to be as enjoyable as yours was. Thank you for the wonderful review, and we hope... More

Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
62 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at the property. The outside seemed very nice and the courtyard was well kept. However, our room had badly stained carpet. There was quite a bit of wear and tear on the room as well. We probably would not stay here again.

Was this review helpful? Yes
PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear btworld, Firstly, I want to thank you for submitting a review on TripAdvisor.com. I am happy to see that you did appreciate our property and the courtyard are during your stay. I do hope you were able to enjoy some of the amenities we offer as well. I do apologize however that your experience with the room was not... More

Elgin
Top Contributor
92 reviews 92 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week while traveling for work. Arrived late and was checked in by Michael who was pleasant and informative. The room was comfortable, I had a room facing the courtyard. There is a nice pool, gazebo and sitting area with firepits. It was quiet. Bed comfortable allowing a good nights rest. Breakfast was very good, no... More

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PalmGardenManager, AGM at Palm Garden Hotel, responded to this review

Dear jhd1966, Firstly, I want to thank you for submitting a review on TripAdvisor.com. Thank you as well for the mention. It is our goal at the front desk to make sure our guests receive a warm, welcoming and informative check-in. We are proud of the amenities we offer and wish every guest the opportunity to take advantage of them.... More

Spijkenisse, The Netherlands
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 2 nights. Nice rooms. Clean. Friendly front desk. Sufficient parking. Did not use the pool. The Oaks shopping mall was close by. Also visited Santa Barbara and on our way back to hotel we made a quick stop at the Camerillo premium outlet.

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Dem_Bet_Jhe, Firstly, I want to thank you for submitting a review on TripAdvisor.com. I am glad that you had a good stay with us and were able to enjoy the area. We wish you had an opportunity to relax poolside and unwind as well. Hopefully, we will see you in the future and you'll have a chance to do... More

Cupertino
Contributor
19 reviews 19 reviews
16 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The guests were quite nice and I liked how there was a plague displaying employees of the month and the year. The room was cute although the bathroom was really small and in the same room as the closet. I did not succeed in finding the fan in there. The experience was really nice and I would be fine in... More

Was this review helpful? Yes 1
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Annie M, Firstly, I want to thank you for submitting a review on TripAdvisor.com. I am happy you were enjoyed your stay with us and found our privately owned hotel unique. We have a very hard working staff who everyday strives to bring the very best guest experience they are able to provide. For that we wish them recognition,... More

San Diego, California
Top Contributor
76 reviews 76 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The common areas look to have been upgraded recently! There's a pool/patio area in the center of the hotel with grass, palm trees, a pool with a giant chess board and the patio area has more modern outdoor seating with a fire pit and is really nice a relaxing. The lobby itself is really nice and seems to have been... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Vanessa R, Firstly, I want to thank you for submitting a review on TripAdvisor.com. It is truly great you were able to enjoy our common areas and amenities as you did. I do wish our rooms were able to hold your favor as well. We are constantly looking to improve all areas of our hotel, and are happy to... More

Moorpark
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 12 days in a courtyard room which was great. Pool is a good size and usually quiet in the day time but gets busier in the evenings. Great location- close to a large grocery store and there was a few restaurants nearby. Also a brilliant location for the Thousand Oaks Mall which is a... More

Was this review helpful? Yes 1
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear KendallMaree, Firstly, I want to thank you for submitting a review on TripAdvisor.com. It is fantastic that you enjoyed your almost two week stay with us! We did have several teams stay with us over the last couple weeks. It was great to offer a place for the kids to cool off after multiple games in a day. More... More

Thousand oaks
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I was impressed by the lobby and the grounds were ok. But when I saw the building up close it was not what the website pictures portrayed. Filthy carpets and wrinkled sheets made me hesitant. It was awful. Motel 6 is prob cleaner and nicer.

Was this review helpful? Yes 1
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear 1Traveler14, Firstly, I want to thank you for submitting a review on TripAdvisor.com. It is great we were able to catch your eye at first. However, unfortunate we weren't able to follow through with a satisfying stay. I truly wish to apologize that our room was not up to your expectations and led to an unsatisfactory accommodation. We have... More

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Additional Information about Palm Garden Hotel

Address: 495 North Ventu Park Rd, Thousand Oaks, CA 91320
Phone Number:
Location: United States > California > Thousand Oaks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Garden Hotel 3*
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Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden

64 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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147

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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