We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Thousand Oaks hotels

Palm Garden Hotel

3.0 of 5 Hotel   |   495 North Ventu Park Rd, Thousand Oaks, CA 91320
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Free breakfast with your stay
Save Saved
You added Palm Garden Hotel to your Saves list
Palm Garden Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #3 of 9 hotels in Thousand Oaks
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Linda M
  • Overview
  • Reviews (201)
  • Photos (63)
  • Amenities
  • Q&A
  • Room tips (55)
  • Location
  • More
Write a Review

201 people have reviewed this hotel

Traveler rating
    87
    57
    17
    19
    21
See reviews for
50
42
15
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I found this hotel last minute through hotels.com and had high expectations given the photos of the guest rooms and pool, and the price compared to surrounding (sold out) hotels. Pros: Front desk staff was prompt and friendly checking us in, offering us directions, bottled water, drink vouchers, and internet instructions. Room was a decent size. Hotel location is convenient... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

We spent almost a week here while in town for a family celebration. We had a great time as this place had much to offer. There are a few comments that could make this an excellent place. Five days of the same breakfast was tiresome. Mix it up a little, please. A little dated in some areas but there seems... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Linda M, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We are always looking to improve and our renovations are truly never done. We are preparing to renovate our bathrooms and address the water conversation issue heading into this fall. We will certainly mention some new ideas at breakfast for our guests staying longer than... More

Newport Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stay at this hotel for business almost twice a month and it never lets me down. The staff is very friendly and helpful, always offering me water as well as complimentary drink tickets to the awesome restaurant next door. The rooms are spacious and newly renovated, with flat screens and some of the most comfortable beds I have ever... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Jared N, Firstly, I want to thank you for submitting a review on TripAdvisor.com. As a frequent guest, I am delighted that your time with us is consistently pleasant. We are proud to announce that our fitness center is complete and better than ever. It is great you were able to be one of the first guests to utilize... More

Shawnee
Contributor
19 reviews 19 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our only choice since there were no rooms available anywhere in town. We paid way more than we expected BUT it was nice. The room was excellent, comfortable and very classy. The breakfast was out of this world. We ate at the restaurant on site and it was very good. We could have stayed all week if only... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Beverly S, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We always enjoy the praise of our guests as it lets us know our hard work is appreciated. During the summer, the area is very busy and we are prepared to accommodate travelers with our 147 room inventory. I am glad your visit with us... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in and was given a map of the hotel. The room was on the first floor, we opened the door and wow what a lovely room, clean, nice décor, fridge, microwave, great bathroom. I stayed at the LAX Hilton 2 years ago and seriously this room wasn't far off that level. Had a good nights sleep and went... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Jackky98, Firstly, I want to thank you for submitting a review on TripAdvisor.com. I hope we provided a great welcome to the states and that you were able to enjoy all the amenities we offer. I am glad to hear our rooms and grounds were something you truly appreciated during your stay with us. On behalf of The Palm... More

Simi Valley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a small hotel in Newbury Park. We checked into the room and our room had a very strong smell like the carpets were still wet from a cleaning. Beds were comfortable but the bathrooms need a sprucing up. Paint was cracking and peeling on the bathroom door. On the plus side, staff was very responsive and immediately brought... More

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Kristim62, Firstly, I want to thank you for submitting a review on TripAdvisor.com. I am happy to hear that the food and service was a pro during your stay. As far as the experience with the bathroom, I do wish to apologize. We are looking to refresh all of our restrooms to be as ergonomic and clean as possible.... More

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We held our yearly convention at this hotel celebrating 80 years! The staff was awesome and we never wanted for anything. The food was amazing and when we needed to add to our order it was no problem. Great little get away close to home with that far away feeling!!

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Stacey T, Firstly, I want to thank you for submitting a review on TripAdvisor.com. It is fantastic to hear that your convention was a success! We are always excited to host an array of events here, from weddings, receptions sweet 16's and many more. On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for... More

Paso Robles, California, United States
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night on 6/28 for a shopping trip. The positives were the proximity to the freeway and shopping and the free breakfast was good. The negatives are old and fairly run down rooms...more like a motel than a hotel. Toilet wouldn't flush properly and mold in the bathtub and surrounds. Probably wouldn't stay there again unless no other... More

Was this review helpful? Yes 1
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Jackie H, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We always appreciate our guest's constructive criticism and strive to improve every aspect of the service we offer. I apologize your stay with us was not the best we have to offer. We will continue updating our rooms to be as new and fresh as... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk was courteous and very helpful. Daniel printed us a map and directions to a restaurant we inquired about. The room was clean and comfortable. The breakfast buffet had a nice selection and the staff was courteous as well. This was our second stay and will come again. Easy access to the freeway and convenient.

Was this review helpful? Yes
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear Rita M, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. Welcome back! I am glad to hear that Daniel along with the rest of our staff was helpful and made your... More

San Diego, California
Contributor
13 reviews 13 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I decided to stay at the Palm Garden Hotel while on a mini road trip. A very impromptu decision after seeing that several hotels in the area were sold out and were ~$200 I didn't feel like spending so much on a hotel we were literally just going to sleep in for a few hours. I saw... More

Was this review helpful? Yes 2
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review

Dear ccdomingo, Firstly, I want to thank you for submitting a review on TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am glad that Justine made your check-in experience a memorable one. Our bathrooms are in the process of being renovated and... More

Owners: What's your side of the story?
If you own or manage Palm Garden Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Palm Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palm Garden Hotel

Address: 495 North Ventu Park Rd, Thousand Oaks, CA 91320
Phone Number:
Location: United States > California > Thousand Oaks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Garden Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Despegar.com, Priceline and Agoda so you can book your Palm Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden

63 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (4)
Viewed
Bathroom (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (13)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
154

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer