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TownePlace Suites Thousand Oaks Ventura County

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1712 Newbury Rd, Thousand Oaks, CA 91320
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1 room 1 guest
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TownePlace Suites Thousand Oaks Ventura County
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Prospect, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here last weekend. Place was just okay. Rooms very small, fairly clean. Don't ask for a rollaway bed, you'll be sorry. It was so scummy looking we put it out in the hall. No room for it anyhow as the room was way too small. Breakfast was on the house, and I suppose it was a belly filler, nothing... More 

Was this review helpful? Yes 1
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Guest, Thank you for taking the time to anticipate Tipadvisor in regards to your recent stay at the TownePlace Suites Thousand Oaks Ventura County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectation.... More 

Berkeley, California
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 19, 2015

I usually come to the LA area both for vacation. The exploding hotel prices in the area made me look for places like the TownePlace Suites in Thousand Oaks, not too far away from the Malibu Beaches (approx 30 min drive). When I checked their internet page, the place seemed to meet my requirements. I went there in summer 2014... More 

Was this review helpful? Yes
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Guest, Thank you for choosing at TownePlace Suites Thousand Oaks Ventura County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure challenges will be corrected moving... More 

Travelers are raving about these Thousand Oaks hotels

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 20, 2015

Beds were beyond comfortable but nothing else met my standards. Cleaners did not prepare my room with bath soap and the bottles of shampoo and conditioner were half empty. Breakfast was uninteresting, minimal, and poorly thought out. For example, instant oatmeal packets were available but there was no microwave to heat it with the milk. Hotel and room layouts were... More 

Was this review helpful? Yes
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Guest, We genuinely apologize for your unpleasant experience. While it is never fun to receive a poor review, we do appreciate that you brought your experience to our attention. We sincerely regret that we failed to provide the accommodations and service that you deserve. While we cannot change your experience, we want to assure you that we are working... More 

Melbourne, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 10, 2015

Stayed here 6 nights for work. Close to restaurants and bars within walking distance. The hotel is set back of main road and is very quiet. You can event hear birds in the morning. Nice pool area. Breakfast is a bit average. Rooms very clean and updated. Staff helpful and polite. Great fast Wi-Fi included. Plenty of free parking on... More 

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Bakersfield, California
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed May 1, 2015

We have stayed here many times and were surprised that we were bumped from this hotel because they overbooked, It didn't matter that we had made the reservation months in advance and are Marriott Gold Elite Members. They considered where they sent us an upgrade, but we needed the kitchenette so we could cook our own meals since husband is... More 

Was this review helpful? Yes
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

First and foremost, thank you for choosing the TownePlace Suites Thousand Oaks Ventura County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for not meeting your expectations. Sincerely, Misha R More 

Mumbai, Maharashtra, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

Amazing hotel for long term or weekend stay. Nice hotel rooms,staff is friendly. The view from hotel is amazing. Go for room on 3rd floor (room #331 is best!). I stayed with my wife in a studio room. Though room is small for 2, I really like location, staff.

Was this review helpful? Yes 1
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

First and foremost thank you for choosing Townplace Suite by Marriott Thousand Oaks. We are very pleased to hear that you and your spouse enjoyed your stay with us. We look forward to have an another opportunity to serve you in the near future. Sincerely, Misha Rainey Area Assistant General Manager Towneplace/Courtyard by Marriott Thousand Oaks misha.rainey@marriott.com 805-499-3111 More 

LOS ANGELES
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

Probably this stay was one the best I've had for a while, The hotel is so very well maintained and the staff is so very helpful and friendly. It is the right location if you're looking for a quiet place close to shopping malls and good restaurant. Whether you're on a in business trip or a fun trip this place... More 

Was this review helpful? Yes 2
Shoreham, New York
Level Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 29, 2014

After a long flight from New York then a drive to Thousand Oaks we were just tired. We arrived at TPS expecting to take a hot shower and crash in our reserved suite, but NOOOOOOOOOOO. Apparently, the previous resident had a dog who appears to not have been suite trained and made it necessary to sterilize the room. Since it... More 

Was this review helpful? Yes 2
Swaffham, United Kingdom
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 19, 2014

My wife and I stayed for one night and found the room clean and the bed comfortable. The free continental breakfast was acceptable and the young lady kept everything replenished. Plenty of restaurants nearby if you did not want the free offering and for evening dinner. We saw several people taking their dogs inside, some had two, and if this... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 7, 2014

Travelled with a very large group for business and overall we had bad experiences. The internet connection was the WORST so it made it almost impossible to work from the hotel. The smell at times in the hotel was horrible. The breakfast selection was amusing, nothing hot and not even a microwave in the eating area to heat up the... More 

Was this review helpful? Yes 2
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