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TownePlace Suites Thousand Oaks Ventura County

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1712 Newbury Rd, Thousand Oaks, CA 91320
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TownePlace Suites Thousand Oaks Ventura County
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62 Reviews from our TripAdvisor Community

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Haines, Alaska
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 27, 2015

We were not able to reserve a real suite, so we got the King Studio Suite, which is not a suite, but a regular sized room with a couch and kitchenette. It was a bit crowded for my taste, but the bed was very comfortable, the room well appointed and clean and it filled the bill for a few days.... More 

Helpful?
Thank Tom G
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, We thank you for taking the time to share your feedback in regards to your recent stay at the TownePlace Suites Thousand Oaks Ventura County. Please accept our sincere apology for not meeting your expectation. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. We hope to serve... More 

Gilbert, Arizona, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

I have stayed here several times due to the location. Very convenient next to the freeway, restaurants and shopping. Front desk is very helpful and knowledgeable about the area and places to go. I like having a full size fridge, stove and microwave. Being able to open the window for fresh air is an added plus. There is plenty of... More 

Helpful?
Thank Chris Rodriguez K
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience in regards to your recent stay at the TownePlace Suites Thousand Oaks Ventura County. We are pleased to hear that you enjoyed your stay with us! We look forward to have another opportunity to serve you in the near future. Misha R. More 

Traverse City, Michigan
Level Contributor
343 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed November 15, 2015

Walls are TOO thin. House keeping in next room sounded like a construction crew. Walking down the hallway we could hear TV programs in the rooms. Our room was showing need of refurbishing. Free breakfast lacked warm foods. Poorest selection of any Marriott in memory. Only 4 tables for a place this size is a negative. Nice pool and hot... More 

Helpful?
Thank Bill H
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, We genuinely apologize for not meeting your expectation. While it is never fun to receive a poor review, we do appreciate that you brought your experience to our attention. While we cannot change your experience, we want to assure you that we are working to improve the physical property and the overall experience. We recently acquired this... More 

Boston, Ma
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 13, 2015

My wife and I stayed a week at this hotel. The front desk staff is friendly and accommodating. Our original room was located on the first floor next to the elevator, When I asked for another room the staff quickly changed us to a quieter room. The hotel is a little worn looking and could use some updating. My only... More 

Helpful?
Thank codcake
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, I am sorry that you were inconvenienced during your stay. We appreciate your feedback and are working to address the concerns appropriately. Again, thank you for your feedback and we hope we will have the opportunity to see you again in the future. Sincerely, Misha R More 

1 review
3 of 5 stars Reviewed October 20, 2015 via mobile

Platinum Elite doesn't mean much with Marriott in general (besides extra points they don't come through with any promised perks) again I request early check in and as usual nothing available til 3pm..... looking into other chains with reward programs

Helpful?
Thank Kat J
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectation. We try our best to accommodate our guest’s requests for an early check in if there are any rooms available at the... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 11, 2015

This was my first visit to the LA area but the hotel is very nice. It's definitely in a more suburban area, so there's not much open late. It's very quiet and the rooms were excellent. The breakfast was pretty basic, nothing special. The staff was more than friendly. No frills in the area, but overall a great hotel.

Helpful?
Thank Kayl_D
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, Thank you for choosing Towneplace Suites by Marriott Thousand Oaks California. We appreciate your feedback and we are pleased to hear that you enjoyed your stay with us. We look forward to have another opportunity to serve you in the near future. Sincerely, Misha R More 

Jericho, New York
Level Contributor
5 reviews
3 of 5 stars Reviewed October 8, 2015

Small breakfast was included, but the area had very few places to sit. The room had 1 small mirror over the bathroom sink and no other mirror anywhere in the room. The room was adequately clean and maintained.

Helpful?
Thank Elaine G
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued guest, Thank you for taking the time to share your feedback in regards to your recent stay at the TownePlace Suites Thousand Oaks Ventura County. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Thousand Oaks. Sincerely, Misha R More 

Manhattan Beach, California
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 20, 2015 via mobile

If you need a place to crash for the night it's fine but not a "vacation" spot. These are like small apartments with a kitchen and dishes etc. The beds aren't very comfortable and you roll into the center. They have complementary continental breakfast although we opted to dine elsewhere. The only positive is it had true Marriott style in... More 

Helpful?
Thank RonlynnP
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued guest, Thank you for choosing Towneplace Suites by Marriott Thousand Oaks California. We look forward to have another opportunity to serve you in the near future. Genaral Manager Towneplace Suites by Marriott Misha R. More 

Thousand Oaks, California
Level Contributor
235 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
1 of 5 stars Reviewed September 18, 2015

My wife and I recently spent 4 nights at this hotel and it was not a pleasant stay. Let me start with the room. Our room did have a small kitchen area but the thermostat did not work properly. If you had the temperature on 70, it would be VERY cold in the room, but if you pushed it up... More 

Helpful?
1 Thank mrstats69
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Valued Guest, We regret to hear that you did not have a pleasant stay with us and thank you for your detailed feedback. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels... More 

Travelers are raving about these Thousand Oaks hotels

Hell, Norway
1 review
1 of 5 stars Reviewed September 11, 2015

Such a disappointment. As of the date of me writing this I have the misfortune of staying in this hotel. Maintenance is very rude and uncoordinated. They make snide backhanded comments about the guests . Both maintenance men are buddies, and even though they have to manage BOTH MARRIOTT buildings they dispatch to the same job, to hang out. My... More 

Helpful?
Thank Scariott
Misha R, General Manager at TownePlace Suites Thousand Oaks Ventura County, responded to this review

Dear Value guest, We genuinely apologize for your unpleasant experience. While it is never fun to receive a poor review, we do appreciate that you brought your experience to our attention. We sincerely regret that we failed to provide the accommodations and service that you deserve. While we cannot change your experience, we will work to improve the overall experience.... More 

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