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Courtyard by Marriott Thousand Oaks

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1710 Newbury Road, Thousand Oaks, CA 91320
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Courtyard by Marriott Thousand Oaks
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Courtyard by Marriott Thousand Oaks
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Thousand Oaks
See the most recent reviews
Central Coast, CA.
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 26, 2015

My wife and I travelled to Thousand Oaks to see the "Buddy Holly Story" at the local performing arts center. The motel is located in a nice area and is a short driving distance to the performing arts center and several restaurants. Parking and wi-fi are free. There is a small restaurant area inside the motel. The facility is clean... More 

Was this review helpful? Yes 2
Nancy H, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for the thoughtful comments, we genuinely appreciate the kind feedback. In the musical musings of Buddy Holly; ‘Oh Boy’, ‘Every Day’, we are striving to get ‘Words of Love’. More 

Long Beach
Level Contributor
155 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed March 23, 2015

My wife and I use all levels of Marriott products and this time just for an overnighter to see a show at the civic arts plaza. Arrived on a Saturday afternoon and our king room was ready, the hotel looks great, we enjoyed some pool time before leaving for the evening. While I have read about rooms not being cleaned... More 

Was this review helpful? Yes 1
Nancy H, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for taking the time to share your experience. The Civic Arts Center is a wonderful venue and I am glad that all was comfortable with your stay. We do have a new staff and continually strive to improve our customer service. Your feedback is well articulated, much appreciated and helps us to keep our efforts focused. Again, thank... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 14, 2015

We have stayed at this property many times in the past. All of our previous experiences were good. Unfortunately the latest experience is a disaster. I believe that this may be associated with a recent change in ownership. We have had nothing but problems since our arrival. The latest indignity occurred today when we returned at 5:25pm to find out... More 

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Nancy H, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

I am sorry that I was away from the property for the weekend. I received your voicemail message this morning and reviewed your concerns with our Director of Housekeeping and our Chief Engineer. We genuinely regret that we failed to meet your expectations. It is never nice to disappoint anyone, but it is especially saddening when we disappoint a loyal... More 

Phoenix, Arizona
Level Contributor
115 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 7, 2015

The hotel is located in a good location for the Thousand Oaks area. The gounds are well maintained and the hotel is clean. We drove about 400+ miles to get here and were tired when we arrived. We wanted to watch TV from our bed before going out for dinner. The TV is located in the room where it is... More 

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Nancy H, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for your feedback, I regret that we did not meet your expectations. I have reviewed your comments with the appropriate department managers and we are working to address the areas of concern. While it can be a challenge to make changes to furniture placement, we have made notes for the upcoming renovations to explore television placement options. Additionally,... More 

San Jose, California
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 6, 2015

Away from the freeway and very quiet/comfortable. Surrounded by many services and eateries. Looks like it has been updated recently. Comfy room with that great Marriott bedding. Friendly desk clerk with very helpful restaurant suggestions. Well run facility.

Was this review helpful? Yes
Nancy H, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

You have made our day! Thank you for taking the time to share your feedback, we genuinely appreciate your kind comments. More 

Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed February 14, 2015

The hotel is basically fine, and since we got a free room with Marriott points, I'm inclined to be more generous with the rating. The staff was friendly and helpful. The rooms were simple but adequate, bathrooms as well, very light on the amenities, towels really poor quality. Coffeemaker in room with substandard coffee but they say they plan to... More 

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Ottawa, Canada
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed February 11, 2015

Stayed here for two nights while on business. It was very typical of a Courtyard...and I mean that in a good way. We enjoyed the hot tub and pool. The location was great and in a very safe and clean area.

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Roy, Utah
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here for 2 nights while visiting family in the area. Beautiful hotel! The only reason it got a 4 instead of a 5 was the shower. The pressure was weak and the water temp not very hot. Our price came with a full hot breakfast and it was excellent. There are many good restaurants nearby and easy on and... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Kerman, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

We stay with our 3 kids in the LA area one weekend every month for cheer competitions. I rely heavily on Tripadvisor reviews to choose where to stay. This is probably the cleanest hotel that we've stayed at. Staff was friendly, lot was clean, but I was really impressed with the rooms.

Was this review helpful? Yes 1
Springfield, Oregon
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed at the Courtyard recently while down for the Rose Bowl and visiting my daughter in Thousand Oaks. Hotel is in a nice area close to shopping and restaurants. Hotel itself seems new'ish with rooms immaculate. Homey and comfortable lobby and dining area. Staff were efficient and friendly. Housekeeping was on top of things and room was spotless. Would highly... More 

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