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All 9 Thousand Oaks hotels

Courtyard by Marriott Thousand Oaks

3.0 of 5 Hotel   |   1710 Newbury Road, Thousand Oaks, CA 91320
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88%
Certificate of Excellence 2013
A recent review
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138 people have reviewed this hotel

Traveler rating
    81
    40
    13
    1
    3
See reviews for
42
32
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Our family stayed at this hotel for a family function. We had 6 separate reservations and the staff put us all together on the same floor and rooms next to each other, this was something that we all appreciated. The staff was wonderful, hotel and rooms are very clean. We will be staying here in the future when we are... More

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New York
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Attractive hotel, courteous and helpful staff, but cannot recommend the rooms. The receptionist was very helpful in accommodating us after I had made a mistake in our reservation. Other staff were helpful in responding to our room complaints. However, the rooms are designed poorly and we were immediately disappointed. 1) The lighting is terrible. No entry light - so when... More

Was this review helpful? Yes 1
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

I want to thank you for taking the time to review our hotel and as much as I appreciate the honesty, I certainly wish your experience was better. What you experienced is not typical of the type of service in which we pride ourselves. Our hotel Guest Satisfaction Scores are consistently in the 10% of Courtyards in the US. Needless... More

San Francisco, California
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

For the past 20+ years, my family has stayed at a nearby hotel every year for a family event that is held in-town. Over the years, this mentioned hotel has slowly declined. For the past 3 years, we've been looking for a replacement hotel to meet our needs. I can honestly say we've found a new hotel we all loved.... More

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AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

We are delighted to have received such a positive review from you on TripAdvisor. Our team is committed to providing the best service and accommodations in Thousand Oaks. Thank you for the TERRIFIC review about our Thousand Oaks hotel. Our team at the Thousand Oaks Courtyard truly takes pleasure in providing excellent customer service and reading these awesome reviews. I... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

We've stayed at many hotels over the years for soccer tournaments and this was definitely the best of the bunch in many ways! The staff was always willing to help and the rooms were roomy and extremely comfortable. Adriana helped us find a good restaurant that would accommodate our large party and even called ahead to let them know we... More

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AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for taking the time to tell the Trip Advisor community about your AWESOME stay at our hotel recently. We constantly strive to WOW our guests and it seems that Adriana and Michelle did a great job of exceeding your expectations. We look forward to seeing you again when you have the opportunity to return to Thousand Oaks. More

Monte-Carlo, Monaco
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have now stayed here 5 x since Nov 2013 on business (with Amgen, which is a great company too by the way). This is a conveniently located, comfortable and friendly hotel with reasonable rates and little added extras (like cookies, soap powder, coffee, newspapers). The breakfast is good (can't say very good apart from the omelette), the omelette chef... More

Was this review helpful? Yes
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for taking the time to tell the Trip Advisor community about your stay at our hotel recently. We constantly strive to WOW our guests and it seems that German, our Food and Beverage Manager, takes care of you at breakfast and did a great job of exceeding your expectations. We look forward to welcoming you back in the... More

Powhatan, Virginia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

Greeted by a friendly accommodating front desk representative who was able to give us a room in a location we requested. Although this property has not undergone the required Marriott renovation it remains very clean, comfortable and cozy. The restaurant is still a restaurant offering daily breakfast and dinner Monday - Thursday. They have not yet converted to the Courtyard... More

Was this review helpful? Yes
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for the TERRIFIC review about our Thousand Oaks hotel. Our team at the Thousand Oaks Courtyard truly takes pleasure in providing excellent customer service. We are so happy that you enjoyed the full hot buffet breakfast with eggs made to order and your own personal omelet chef. Our staff really enjoys these great reviews. We look forward to... More

Crystal Lake, Illinois
Top Contributor
73 reviews 73 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 3, 2014 via mobile

This location is easy off the 101 and within walking distance to good food. Chili's is right across the parking lot along with several other restaurant that will even deliver food to the hotel if you don't feel like walking. The employees are outstanding. Very friendly and helpful attitudes! The common area's are very nice and clean with coffee and... More

Was this review helpful? Yes 1
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

I want to thank you for taking the time to review our hotel and as much as I appreciate the honesty, I certainly wish your experience was better. What you experienced is not typical of the type of service in which we pride ourselves. Our hotel Guest Satisfaction Scores are consistently in the 10% of Courtyards in the US. Needless... More

Prescott, Arizona
Top Contributor
62 reviews 62 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2014

I've found the Courtyard brand to be comfortable and dependable. They deliver what they promise in accommodation and this one was no exception. Located near Highway 101, we asked for a backside room and found it to be totally quiet. Excellent breakfast. Great staff. Ask the check-in clerk for dining recommendations -- we did and found her reference came with... More

Was this review helpful? Yes
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for the TERRIFIC review about our Thousand Oaks hotel. Our team at the Thousand Oaks Courtyard truly takes pleasure in providing excellent customer service and reading these awesome reviews. I am so happy we were able to assist you with dining recommendations and coupons during your stay. We look forward to seeing you on your next visit to... More

El Dorado Hills, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2014

Stayed over holiday weeks for 3 days. Normally we stay at another location, but thought we would try Courtyard for a change. The hotel is newer,and it shows throughout. The lobby and sitting area are clean,bright and very relaxing. The buffet is a little over priced for what is available, but it fills the bill if you want something without... More

Was this review helpful? Yes 1
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for taking the time to write a detailed review of your recent visit to our hotel in Thousand Oaks. I am pleased to hear you enjoyed the hotel and the majority of the team members you encountered during your visit. We take all guest comments very seriously and will use your comments for training purposes to provide better... More

Jakarta, Indonesia
Top Contributor
507 reviews 507 reviews
223 hotel reviews
461 helpful votes 461 helpful votes
5 of 5 stars Reviewed December 26, 2013

We stayed for one night at the Courtyard in Thousand Oaks on our way to San Francisco. We were happy to see that it was near the business area and only a 10 minute drive to the Camarillo Premium Outlets. Pluses • Happy and helpful staff, pleasant check-in and check-out • Free coffee downstairs in the lobby • Good breakfast... More

Was this review helpful? Yes
AmandaParrish, General Manager at Courtyard by Marriott Thousand Oaks, responded to this review

Thank you for the TERRIFIC review about our Thousand Oaks hotel. Our team at the Thousand Oaks Courtyard truly takes pleasure in providing excellent customer service. Our staff for breakfast room rate is a great deal on the weekends. We are so happy that you enjoyed the full hot buffet breakfast with eggs made to order and your own personal... More

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Additional Information about Courtyard by Marriott Thousand Oaks

Also Known As:
Courtyard By Marriott 1000 Oaks
Courtyard By Marriott Thousand Oaks Hotel
Courtyard By Marriott Thousand Oaks Hotel Thousand Oaks
Courtyard Thousand Oaks
Marriott Thousand Oaks
Thousand Oaks Courtyard
Thousand Oaks Marriott
Address: 1710 Newbury Road, Thousand Oaks, CA 91320
Phone Number:
Location: United States > California > Thousand Oaks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Thousand Oaks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Thousand Oaks 3*
Official Description (provided by the hotel):
Located in Thousand Oaks California, the new Courtyard Marriott Thousand Oaks is l mile from Stagecoach Inn Museum and within a few miles of Thousand Oaks Civic Arts Plaza, Ronald Reagan Library, Camarillo Premium Outlets and the Strawberry Festival. Malibu Beach, Ventura Beach, Santa Monica Mountains and Channel Islands are all within 20 miles of the hotel. The Courtyard Cafe serves breakfast and dinner. Enjoy the outdoor pool or a beverage in the Courtyard Lounge. ... more   less 
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