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Santa Fe Comfort Inn

2.0 of 5 4312 Cerrillos Rd, Santa Fe, NM 87507
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Santa Fe Comfort Inn
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117 reviews from our community

Traveler rating
    61
    39
    13
    0
    4
See reviews for
39
40
11
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silver City, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Bed is comfortable. All lamps have additional charging stations - awesome for a family traveled with multiple electronic devices. I thought we would have a full couch as shown on hotel photo on the website but we ended up with a single sofa and footrest which was fine, they worked. TV channels are very limited. The staff told us no... More 

Was this review helpful? Yes
San Francisco
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very clean and spacious hotel with great customer service from the very friendly staff. The location of the hotel is pretty far from the town square however given nearly every affordable hotel is in part of town this is the best option in the city of Santa Fe.

Was this review helpful? Yes
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Guest; Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

Clovis, New Mexico
1 review
5 of 5 stars Reviewed 4 days ago NEW

Erica was awesome and a great help during check in. She was courteous and patient while we had a travel card issue. The room was clean and very good size. Breakfast was as good as you could ask. Will recommend and return. Thank you Erica!

Was this review helpful? Yes
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Guest; Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appreciate you recognizing our friendly staff, we pride ourselves in customer service. We hope you come back soon to our Comfort Inn. More 

Sydney
Top Contributor
96 reviews 96 reviews
86 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Santa Fe Comfort Inn for two nights late November/December and was impressed by the quality of the rooms and the service of the staff. The hotel is located within walking distance of restaurants and a shopping centre. Our room was recently refurbished and was large and comfortable with a great bed and bathroom. The hotel was... More 

Was this review helpful? Yes 1
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Guest, Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appreciate you recognizing our friendly staff, we pride ourselves in customer service. We hope you come back soon to our Comfort Inn. More 

1 review
1 of 5 stars Reviewed December 26, 2014

The hotel was under remodeling construction and unfit for occupancy. Our room had caution tape just outside the door and we had to step over broken floor tiles and a jack hammer just to get into our room. Jackhammering went on until almost 7 pm. We asked for a new room and were only moved 4 doors away. The overall... More 

Was this review helpful? Yes
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Guest: We apologize for not being able to deliver an outstanding experience for you. We take your comments very serious and will make sure that we fix any problems. We hope you can give us another chance to show you what we know how to do best, deliver the best service and quality possible. More 

Yankton, South Dakota
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 19, 2014

Arrived and checked in - got unpacked and asked for a good place for Mexican food. Sent us to a place that was a bit hard to find but found it. It was ok. Food was ok, a bit pre-cooked and warmed, but ok.

Was this review helpful? Yes 2
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Guest: Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 15, 2014

I will keep this short. Friendly staff, nice clean rooms, and very quiet. I travel through here on business every three months. It looks like the hotel had been remodeled and it definitely showed. I fully intend to return. You will not be dissapointed.

Was this review helpful? Yes 2
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear Valuable Guest: Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

Mesa, Arizona
Top Contributor
62 reviews 62 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 11, 2014

We had stayed at this hotel on a few other occasions in the past 5 years while traveling through New Mexico. The management keeps up the hotel very well. The rooms are comfortable and reasonable for the area. The staff was very friendly and knowledgeable. The breakfast was the usual affair.

Was this review helpful? Yes 1
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear valuable guest : Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

Stanley, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2014

The staff here are very professional courteous and helpful. The hotel just went thru a recent remodel rooms are very nice with comfortable beds. The rooms are clean and quiet. Comfort Inn is in a convenient location. The swimming pool is nice and indoors.

Was this review helpful? Yes 3
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear valuable Guest: Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

Lakewood, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

We spent a weekend in Santa Fe in November and for the first time in 40 years of traveling, we took our little dog with us. In looking for a pet friendly hotel, we found this Comfort Inn. As this was our first time ever with a pet, we were expecting a lower quality room. We were pleasantly surprised to... More 

Was this review helpful? Yes 2
Marlen T, Manager at Santa Fe Comfort Inn, responded to this review

Dear valuable Guest. Thank you for your wonderful review! We really appreciate you choosing the Comfort Inn as your choice of lodging. We hope to see you back in Santa Fe soon! More 

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Additional Information about Santa Fe Comfort Inn

Address: 4312 Cerrillos Rd, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Santa Fe Comfort Inn 2*
Number of rooms: 83
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Also Known As:
Comfort Hotel Santa Fe
Comfort Inn Santa Fe
Hotel Style:
#17 Family Hotel in Santa Fe
#19 Business Hotel in Santa Fe
#21 Romantic Hotel in Santa Fe

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