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All 59 Santa Fe hotels

Comfort Inn

2.0 of 5 Hotel   |   4312 Cerrillos Rd, Santa Fe, NM 87507
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Comfort Inn

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48 people have reviewed this hotel

Traveler rating
    26
    12
    7
    0
    3
See reviews for
19
12
4
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW

The pool and hot tub temps are always perfect. The staff have always been helpful, professional and pleasant. They have a really pleasant breakfast, with a great variety of food choices. The rooms are clean and comfortable, and the staff really go out of their way to be helpful, and make my stay comfortable. I don't do a lot of... More

Was this review helpful? Yes
Boulder, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great value. Renovated hotel -- not perfect but nice and clean. Small bathroom. Nice pool & hot tub. Many hotels & restaurants along street. roughly 3 miles off I25 exit. Don't ask front desk for dining recommendation -- the Mexican place recommended was awful.

Was this review helpful? Yes 2
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you very much for taking the time to write a review for Comfort Inn, Santa Fe, NM We love to hear that your stay was comfortable. Our commitment is to give the best from each one of us. Your positive review encourage all of us to continue providing a very good service in every area. Thank you... More

Idalou, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Church group reserved about 25 rooms. Management had everything ready for quick check in. Everyone very courteous and helpful. Rooms very clean and with comfortable beds and soft pillows. Breakfast bar very well stocked with big selections. Pool very refreshing and plenty of towels available. Conveniently located to several other attractions.

Was this review helpful? Yes 1
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you very much for your last stay at our property. Also, we would like to thank you for taking the time and post a review and describing how nice and how much you enjoyed your stay. For all of our staff it's a pleasure to serve you and y our family, and to give the best from... More

Omaha, Nebraska
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2014

Our handicapbed accessible room seemed to be clean, but shower operation needs attention. Unfortunately a large group of young girls (dancers) & parents stayed in our hallway, so starting at 6:15 a.m. they were very noisy, slamming doors and very loud speaking. A king bed was all that was available to us (non-smoking), and we will only opt for 2... More

Was this review helpful? Yes 8
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you for taking the time and post a review for our Comfort Inn, Santa Fe, NM We appreciate you took our hotel in consideration for your stay. We also apologize for the inconvenience during your stay at our property. Our commitment is to make sure you and your family enjoy of a great stay and that you... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2014

I had a perfectly acceptable stay. This hotel is located in a very convenient area. The room was very clean and the staff was professional. The only negatives were a broken bathroom door, fairly thin walls and an awkward breakfast. I say awkward because it was in a separate room that was completely silent. Sitting in a silent room with... More

Was this review helpful? Yes 6
Marlen T, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time from your busy schedule to write a review for our Comfort Inn, Santa Fe, NM Thanks for mentioning the gaps or things that we have overlooked, not on purpose, but things that could been in right condition. We will take care of those issues inmediately. Please next time you come to Santa... More

California
Top Contributor
86 reviews 86 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 15, 2014

Great bed, bedding and pillows. Dog-friendly, and a convenient location close enough to the freeway without any noise. Good breakfast selection (serve-yourself style). For the price, it was very good.

Was this review helpful? Yes 5
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, It was a pleasure to have you as a guest, and to know that you and your family enjoyed your stay at our property. Please let us continuing giving the best of us, trying us again next time you are in Santa Fe, NM Call us or walk-in and ask our front desk for a previous guest discount... More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 11, 2014

The room was in poor shape with broken door handle to the bathroom, poor tv service and extremely touchy wi-fi. There was no effort to move us despite the hotel being uncrowded. There are many alternatives on the same strip - I recommend that you use them.

Was this review helpful? Yes 12
Marlen T, General Manager at Comfort Inn, responded to this review

Dear Guest, Thanks for posting a review for our property. Unfortunately, you were not satisfied with our service and the way you were treated. Please accept our apologies and give us the opportunity to fix those issues that made you leave our property very unsatisfied. Next time you plan to visit Santa Fe, NM, please give us a call and... More

Silver City, New Mexico
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 6, 2014

I arrived in town early for business. Ruby and Marlene at the front desk welcomed me and allowed me to check in several hours early. For the first time in all of my travels I was recognized for my status in the Choice Privileges program and they even had a welcome package of soft drink, water and chips with a... More

Was this review helpful? Yes 8
Marlen T, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you very much for taking the time and write a review for our Comfort Inn. We promise we will continue giving the best from all of us. Please next time you are in Santa Fe, NM check us out again, and we will take care of you and your family one more time. Thanks for your business!!!! More

Mesa, Arizona
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 3, 2014

We are native New Mexicans and have frequented many hotels in Santa Fe. We love this Hotel. It is clean, comfortable, great indoor pool and hot tub. The management is wonderful Marlene was kind and so helpful. I would stay in this Hotel over and over again.

Was this review helpful? Yes 10
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, It was so nice to read such wonderful review describing how nice and pleasant our property is. It's also a pleasure to work hard to satisfy all of our guest in every way. Thank you for appreciating all of our efforts to keep and maintain this property up-to-date to offer you the best of us. Thanks again for... More

NM
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2014

This was a wonderful visit. The hotel was clean, the Jacuzzi and indoor pool were just wonderful. They gave us an upgraded room for a good price and were very pet friendly. I would (and WILL) go back soon. The staff were excellent. The value for the price was excellent. It can be difficult to find the hotel because the... More

Was this review helpful? Yes 6
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, We all entire staff appreciate your comments, especially for taking your time to do so. Our commitment is always to give the best from all of us. We are so glad you had a good time at our property. Since you are satisfied with our service, please visit us again, and we will take care of you. Thank... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Santa Fe
Comfort Hotel
Comfort Inn Santa Fe
Santa Fe Comfort Inn
Address: 4312 Cerrillos Rd, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Santa Fe
#30 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Comfort Inn, a Santa Fe hotel near the historic Santa Fe Plaza.The Santa Fe, NM Comfort Inn® hotel is north of Interstate 25, just east of State Route 14. We are near:Historic Santa Fe PlazaSangre de Cristo MountainsSanta Fe OperaLoretto ChapelGeorgia O'Keeffe MuseumPalace of the Governors, the oldest continuously used public building in the United States, is nearby.Our pet-friendly hotel offers amenities like:Free coffeeFree weekday newspaperFree local callsIndoor heated poolExercise roomYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers can access free wireless high-speed Internet in all rooms and copy and fax services.All our rooms have cable television and coffee makers. Some rooms have refrigerators and microwaves. Non-smoking rooms are available, and guest laundry facilities are onsite.Next time you visit Santa Fe, allow our friendly staff to attend to your lodging needs. Book your room today. ... more   less 
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