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All 60 Santa Fe hotels

Comfort Inn

2.0 of 5 Hotel   |   4312 Cerrillos Rd, Santa Fe, NM 87507
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78%
Ranked #26 of 60 hotels in Santa Fe
A recent review
4 of 5 stars reviewed 5 days ago
Frieda C Bedford, Texas
  • Overview
  • Reviews (71)
  • Photos (25)
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  • Room tips (19)
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71 people have reviewed this hotel

Traveler rating
    35
    21
    12
    0
    3
See reviews for
23
26
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Bedford, Texas
Senior Contributor
48 reviews 48 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On a girl friends road trip we drove from the DFW TX area to Santa Fe..which is a long drive. Our first night was at the Comfort Inn in Santa Fe. The hotel is being re-furbished so there were workers going in and out and misc working supplies in hallways...but our rooms were clean and comfortable. The staff was very... More

Was this review helpful? Yes 6
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, On behalf of our entire team at the Comfort Inn, we would like to thank you very much for taking the time to write a review about our property. I am pleased to hear that the front desk was friendly and helpful. We always enjoy hearing that guest appreciate our hard work. We hope that next time you... More

Gaston, Oregon, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We found the staff to be very friendly and helpful. We were given a good recommendation for a local restaurant. We would have given a higher rating, but it was very difficult to get around since they had the whole lobby floor full of stuff. Apparently they were remodeling and there was stuff every where. Other than that, we were... More

Was this review helpful? Yes
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, First of all, Thank you very much for your review! I really appreciate you taking the time to give us a wonderful review. We take pride in our clean rooms and friendly staff. Indeed. We want to thank you for choosing our Comfort Inn as your choice of lodging during your recent stay in Santa Fe, NM Thanks... More

Dallas
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great value, nice clean room that had been recently remodeled. Breakfast was awesome, with waffles, eggs, sausage, and other great items. There was some current construction, but had no impact on our stay. Our room was clean and quiet. We did think the hallway needed updating, however. The desk clerk when we checked in gave us a great suggestion for... More

Was this review helpful? Yes 6
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you very much for your recent positive review. We, all staff at Comfort Inn, Santa Fe, NM do our best to keep everyone of our guests satisfied in every way. Thanks again for taking your value time to write us. Please keep us in mind next time you come back to Santa Fe. Best Regards, More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly and helpful staff. They were very accommodating and gave us an upgrade to a suite upon request, maybe because I'm a members of Choice Hotels rewards. The room was lovely and quiet, even though it was across from the elevator. Good breakfast too, but i like strong coffee so we went to Starbucks for that, only a few blocks... More

Was this review helpful? Yes 8
Marlen T, General Manager at Comfort Inn, responded to this review

Dear and value guest, Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate you recognizing our friendly staff, we pride ourselves in customer service. We hope you come back soon to our Comfort Inn. Thanks again for your business... More

Green Valley, Arizona
Top Contributor
114 reviews 114 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sante Fe appears to be a summer destination, as it was difficult to find a room, at least on the day of arrival. Either sold out, or few rooms available at exorbinant prices. Note, even an ad in the AAA Tour book [for a different hotel], showed prices double from what was charged, Sept -May. Pros: We were lucky to... More

Was this review helpful? Yes
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, On behalf of our entire team at the Comfort Inn, we would like to thank you very much for taking the time to write a review about our property. I am sorry for the inconvenience that we might caused during your stay. I am glad however to see that staff was friendly and attentive. We are currently under... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice hotel with lots of construction going on. We stayed 3 nights and every day workers entered our room to install doors and place tables. I feel they should not have entered for construction work while we were staying there because the times were not necessary for our visit. Staff was very friendly and renovated rooms are nice. Good price... More

Was this review helpful? Yes 1
Marlen T, General Manager at Comfort Inn, responded to this review

Dear Guest, I would like to start off by apologizing that you didn‘t have such a pleasant stay. The hotel is under renovations and there are a lot of changes that have been done. Please give us a chance to offer you a better service with our just remodeled rooms. Also, please ask our front desk for a return guest... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 18, 2014

This is a great place to stay. We were here for a week and they gave us a newly remodeled room. The room was very nice and the staff is very friendly and helpful. The breakfast was very good. Will definitely stay here again

Was this review helpful? Yes 9
Marlen T, General Manager at Comfort Inn, responded to this review

Dear and value guest, First of all, Thank you very much for your review! I really appreciate you taking the time to give us a wonderful review. We take pride in our clean rooms and friendly staff. We want to thank you for choosing our Comfort Inn as your choice of lodging during your recent stay in Santa Fe, NM... More

Del Norte, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 15, 2014

Choice Hotels is our 'go to' brand. They were obviously doing some remodeling (people going in and out with carpet and pad, etc.). Until they get to the rest of the rooms, it would be nice if they would CLEAN the carpets in the rooms that haven't been redone. Felt rather "sticky" on bare feet - eww. Breakfast was as... More

Was this review helpful? Yes 8
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thanks for taking your time and write a review for our property in Santa Fe, NM We value as a customer, and because of that, we took your comment very seriously and install another waffle maker. Please visit us next time and try again our delicious breakfast and enjoy our just remodeled rooms. Thanks again!!! More

Austin, TX
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2014

You don't want to stay here if you're looking for Santa Fe ambiance, or you want to be close to the Plaza, or you enjoy walking around a neighborhood before you go to bed. This is a road-dog hotel, right on busy Cerrillos Road, near a factory outlet mall, without charm or any real sense of place. The hotel itself... More

Was this review helpful? Yes 7
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you very much for posting a positive review for comfort Inn, Santa Fe, NM We appreciate your business very much, next time please visit us and ask our front desk staff for the return guest special. Thanks again for staying with us. More

Racine, Wisconsin
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2014

Yes, It really was great.The Davenport, Iowa Quality Inn was a very nice stay. The lady that checked us in was very efficient and within minutes we had our room. The room, just like every-thing else, very neat. My wife and I play a card game after each travel and need a large table. The check in said to use... More

Was this review helpful? Yes 9
Marlen T, General Manager at Comfort Inn, responded to this review

Dear guest, Thank you for staying with us, we hope to see you again. More

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Additional Information about Comfort Inn

Address: 4312 Cerrillos Rd, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
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Also Known As:
Comfort Hotel Santa Fe
Comfort Inn Santa Fe
Santa Fe Comfort Inn

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#6 Best Value Hotel in Santa Fe #16 Family Hotel in Santa Fe #30 Romantic Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Comfort Inn, a Santa Fe hotel near the historic Santa Fe Plaza.The Santa Fe, NM Comfort Inn® hotel is north of Interstate 25, just east of State Route 14. We are near:Historic Santa Fe PlazaSangre de Cristo MountainsSanta Fe OperaLoretto ChapelGeorgia O'Keeffe MuseumPalace of the Governors, the oldest continuously used public building in the United States, is nearby.Our pet-friendly hotel offers amenities like:Free coffeeFree weekday newspaperFree local callsIndoor heated poolExercise roomYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers can access free wireless high-speed Internet in all rooms and copy and fax services.All our rooms have cable television and coffee makers. Some rooms have refrigerators and microwaves. Non-smoking rooms are available, and guest laundry facilities are onsite.Next time you visit Santa Fe, allow our friendly staff to attend to your lodging needs. Book your room today. ... more   less 
Number of rooms
83

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