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All 60 Santa Fe hotels

Comfort Suites

2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505
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Ranked #13 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 8, 2012
  • Reviews (332)
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332 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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There are newer reviews for Comfort Suites
See the most recent reviews
Bonita Springs, Florida
Top Contributor
161 reviews 161 reviews
32 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed August 10, 2012

First impressions are important, and being treated like an intruder is not the way to deal with guests. The lady at the desk was annoyed when we arrived, and kept changing the time when we were to check in. After leaving for lunch and returning at 3 PM, she rolled her eyes when we had to ring the bell to... More

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2012 via mobile

My and I stayed there in march when touring Santa fe. This place was a great location. The rooms were clean and breakfast was great. The staff was very friendly and helpful during my stay..I would recommend this place to friends and family!

Was this review helpful? Yes 2
Albuquerque, New Mexico
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 4, 2012

My room was large, very comfortable and quiet at night. I had a great night's sleep. The staff were very nice and responsive. When I checked in they were a little busy and one person was working (I'm not used to waiting for check-in). I enjoyed the convenient location (close for van pick up for Santa Fe Opera). The breakfast... More

Was this review helpful? Yes 2
Atlanta, GA
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 4, 2012

My wife and I stayed here as part of a cross-country trip in June 2012. On the morning after our stay we found that our car had been broken into while parked right in front of the hotel. The hotel staff helped us clean our car and install some cardboard over the broken window, however the hotel manager refused to... More

Was this review helpful? Yes 6
ComfortSuitesMgmnt, Manager at Comfort Suites, responded to this review

Dear Utatlanta, Thank you for your comments for our Comfort Suites in Santa Fe, NM, your feedback is important to us. Firstly, we'd like to apologize for your car being broken into, we understand that this is an extremely disappointing and stressful situation. We assure you and your partner that nothing like this has ever happened on our property before.... More

Los Angeles, California, United States
1 review
4 of 5 stars Reviewed August 3, 2012

I arrived late at night and the desk clerk was helpful in helping me find a restaurant that would deliver at this late hour. Staff was attentive and very available throughout my four night stay. Breakfast was adequate and plentiful and the hotel served fresh baked cookies and lemonade every afternoon, which was a lovely touch. The bed was comfortable... More

Was this review helpful? Yes
Cary, NC
Top Contributor
147 reviews 147 reviews
71 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed August 1, 2012

The Comfort Suites is an average mid-range hotel. It is located on Cerillos Road, about a 15-minute drive from downtown. The rooms have been updated and are large. While the beds are comfortable, the couch was merely adequate. The front desk staff was friendly. Breakfast looked typical for this type of hotel. The only major drawback was that the room... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2012 via mobile

Our group stayed here for 2 nights and it was great! They called us to tell us that they extended breakfast for us! You cant beat that service! Really nice hotel for the price paid, but a little hard to find because its behind a mattress store, but overall, great location. About 5 minute drive from Old Town Santa Fe!

Was this review helpful? Yes 2
ComfortSuitesMgmnt, Manager at Comfort Suites, responded to this review

Dear Kayteaa, Thank you so much for your outstanding review of our Comfort Suites in Santa Fe, NM. We are so proud of our staff for going above and beyond to make sure that you and your group had an excellent stay with us. We will be sure to commend them for their service. Thank you for mentioning our great... More

DFW Area
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2012

Friendly, efficient staff, nice clean rooms, ample parking, tucked away from traffic. Great breakfast included yogurt, hard boiled eggs, waffles, warm egg patties, warm sausage, toast, bagels, real butter, cream cheese, cereal, 4 different types of coffee, hot tea, instant oatmeal and fresh fruit. We will be staying here again!

Was this review helpful? Yes 1
ComfortSuitesMgmnt, Manager at Comfort Suites, responded to this review

Dear Roadtripreadyyota, Thank you for your positive review of our Comfort Suites in Santa Fe, NM. We are happy that you found our staff to be friendly and efficient and found our guestrooms to be clean and quiet. We appreciate your thorough description of our breakfast offerings, it is great information to provide for TripAdvisor users. Your room tip is... More

Casa Grande, Arizona
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 21, 2012

Great location, Very helpful front desk. Plenty of plugs of the room. Everything worked. Everything clean. Will stay again the next time through Sante Fe.

Was this review helpful? Yes 2
Cypress, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 13, 2012

Great staff, very helpful and friendly. At check in the staff was very welcoming. We went up to our room and it had a very strong smoke odor. Went back to check in and were given another room with lots of apologies. The rest of stay was very pleasant. Breakfast was tasty, sausage, eggs, and cereals. The first morning it... More

Was this review helpful? Yes 4
cssantafe, Manager at Comfort Suites, responded to this review

Dear Ragman42, Thank you so much for your great review of our Comfort Suites in Santa Fe, NM. We appreciate all of your positive feedback regarding our staff, breakfast, and convenient location to the plaza area. We are so happy that our staff provided you with excellent service when you initially checked in. You are right, all of our staff... More

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

17 photos of this hotel

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Hotel & grounds (1)
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All management photos (13)
Room/suite (10)
Hotel & grounds (3)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Santa Fe #11 Family Hotel in Santa Fe #15 Romantic Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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