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Comfort Suites

2.5 of 5 3348 Cerrillos Road, Santa Fe, NM 87505
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Certificate of Excellence 2014
Comfort Suites
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Comfort Suites
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394 reviews from our community

Traveler rating
    206
    139
    36
    10
    3
See reviews for
106
153
18
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Eagle Nest, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2014

Have been staying here for years. Love all the renovations!! Everything clean, comfortable and quiet for a great nights rest.. Front desk clerks Sgarci and Erica were super friendly and efficient. thanks for all you do. We will Continue to stay here on our regular visits to Santa Fe.

Was this review helpful? Yes 3
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for staying with us during your recent trip to Santa Fe. We really appreciate your excellent review. Thank you for sharing your wonderful experience with us! More 

Rapid City, South Dakota, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

I can't say enough positive about this location. The room was very comfortable and clean. The décor was beautifully done and fit perfectly with the south west culture of the area. Breakfast was very good and gave my sister and me a great start for a long day of travel home. The thing I have to say was the best,... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We appreciate the kind words and wonderful review! We do have a nice clean hotel and really good breakfast every morning. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2014

Near a busy highway, but far enough away to be quiet. Friendly, welcoming staff at reception (Ismael, I believe). Large rooms, comfortable bed. Very good breakfast, nice selection and quality. The Cerrillos Road location is very busy and not really close to the Santa Fe Plaza (almost 4 miles), but the factors above and the reasonable price make this friendly... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your great review. We really appreciate you sharing your wonderful experience with us. We truly pride ourselves in exceptional, professional, friendly service. Our staff really enjoys helping our valued guests. Our guests are our best asset. Once again, thank you for choosing our Comfort Suites as your choice of lodging during your recent visit to... More 

Platteville, WI
Top Contributor
106 reviews 106 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 2, 2014

We had a coupon and arrived without a reservation and was treated royally by the front desk girl. I can't remember her name, but she was so nice. Everything was very clean. The breakfast in the morning and cookies in the evening were great.

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your great review, we are thrilled to hear that you had such a wonderful experience at our Comfort Suites. We really enjoy giving our guests the best possible experience at the hotel. We really appreciate you acknowledging our friendly staff. Thank you for choosing our Comfort Suites as your choice of lodging. More 

York, Pennsylvania
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

Very clean, nicely decorated, comfortable bed, large vanity, terrific lighting, perfect shower, delicious breakfast, friendly staff, electronic doors so no hassle with luggage, express check-out, great price, etc. What more can I say? It is on Cerrillos Rd, right side going north, go around corner to get into lot. I loved the biscuits and gravy each of the three mornings... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit to our Comfort Suites. We’re so happy to hear you enjoyed the accommodations, our Comfort Suites has so many things to offer to our guests. In fact, we do have a great fresh breakfast every morning, and really friendly staff willing to... More 

Sunbury, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014

Great place to stay, clean, quiet and had a nice breakfast in the morning! Everything was neat and workers were easy to deal with and nice. My first time using choice privilage points and they helped me through it.

Was this review helpful? Yes 4
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your great review. We are thrilled to hear that you had such a wonderful experience. We truly appreciate your feedback. Once again, thank you for choosing our Comfort Suites as your choice of lodging. More 

Top Contributor
157 reviews 157 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed October 22, 2014

It is well located at Cerrillos Road, has some big rooms with good wifi. We had a problem with the shower that they tried to fix, but stayed in the same. We decided not to change rooms because the others were smaller. Breakfast is basic for most tastes and there is coffee and tea all day at the lobby, sometimes... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for you review. We apologize for not having the shower working properly and up to standards. The feedback from our guest is very important to us as it helps us to improve. Thank you very much for choosing our Comfort Suites as your choice of lodging. We hope to see you back soon. More 

North Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 21, 2014

This hotel is terrific. The staff are so friendly and helpful, any questions we had were answered in detail and we always felt welcome. The breakfast is very good, and they maintain coffee and tea service throughout the day. It is likely the cleanest hotel we have ever stayed in, and the cleaning staff were personable and contactful. We stayed... More 

Was this review helpful? Yes 4
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets. Guest satisfaction is our priority and we are happy to hear that you enjoyed your visit. Your... More 

Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2014

I can not say enough about the excellent friendly service we received from the staff! The morning breakfast was fantastic. The pool and hot tub were very clean. Just a great place to stay!!! Our 5 year old granddaughter swam for hours on end. I loved the hot tub. I would recommend this hotel to any of my friends traveling... More 

Was this review helpful? Yes 5
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review. We really appreciate you acknowledging our friendly staff. We do have a great indoor pool and hot tub. We are thrilled about the wonderful experience you had at our Comfort Suites. More 

Boulder, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2014

We travel to Santa Fe about twice a year and regularly stay at this hotel. We always ask for a room on the back, as they are very quiet (although the front rooms are not bad because the property is set back from the main road.) There was a slight glitch - we had reserved online and the special request... More 

Was this review helpful? Yes 5
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate it. We hope you come back soon to stay with us at our Comfort Suites. More 

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites
Hotel Style:
#4 Business Hotel in Santa Fe
#10 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe

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