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Comfort Suites

#15 of 60 Hotels in Santa Fe
Certificate of Excellence
3348 Cerrillos Road, Santa Fe, NM 87505
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Comfort Suites
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468 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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  • All months
    (468)
  • Mar-May only
    (117)
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There are newer reviews for Comfort Suites
See the most recent reviews
Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Did not know a taxi would not be outside the airport to pick us up. The taxi came 25 minutes later. The room was clean and quite. The front desk held our bags while we walked to pick up our rent car! Would not take a tip! Thanks!

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit to our Comfort Suites. We’re so happy to hear you enjoyed the accommodations, our Comfort Suites has so many things to offer to our valued guests. We truly appreciate you recognizing our staff; we pride ourselves in customer service. We hope to... More 

Sun City, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

Customer service was great. Front desk was helpful, sincere, and professional. The room was great, clean and spacious. Breakfast was good with many choices and coffee was good. Plenty of dinner choices close to hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for staying with us during your recent trip to Santa Fe. We really appreciate your excellent review. Thank you for sharing your wonderful experience with us! More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, our stay here was okay. The beds were pretty comfy. The free breakfast was edible and cookies were offered in the lobby. The indoor pool was decently maintained. Other users had posted about a perfume or odor in the lobby; it was a pleasant vanilla smell while we stayed.

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate it. We hope you come back soon to stay with us at our Comfort Suites. More 

Pittsburgh, Pennsylvania, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There was a lot of money put into this property at one time recently. It shows. :BUT, they stopped way short of getting the job done. Carpets into the rooms frayed, toilet paper holders "institutional" non-rolling type and "minimalist" breakfast. Might have been better off for our one-night stay at the Comfort Inn and Suites down the street. Could not... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you for taking the time to leave a review of your recent stay with us. I apologize to hear that it was not a positive experience. We always want to ensure that our guest's needs are being met and I apologize that we fell short of the expectations that you had of us. Thank you again... More 

Dallas, Texas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It was a last minute booking and while not in the city center, the location is good - lots of shops & restaurants in the area - and it's easy to get to throw plaza. The rooms are large, clean, comfortable and the pool/spa area was clean.

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your great review. We are thrilled to hear that you had such a wonderful experience. We truly appreciate your feedback. Once again, thank you for choosing our Comfort Suites as your choice of lodging. More 

Las Cruces, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hidden behind the Denver Mattress Company, you have to look a little to find Comfort Suites off Cerrillos Road in Santa Fe, and that's a good thing. In addition to excellent beds and being clean, spacious, and well laid out, the hotel is exempt from the usual road noise of the dozens of other chains that line the road heading... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We appreciate the kind words and wonderful review! Thank you very much for acknowledging our wonderful staff. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Centerville, OH
4 of 5 stars Reviewed 4 weeks ago

Just passing through, so we didn't take in any of the sights, but the room — a suite with two queen beds and a sofa-bed — was reasonably priced, clean and quiet. Staff was friendly and breakfast was delicious and well-stocked.

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a wonderful review about your most recent visit. We pride ourselves in cleanliness and we do have a really good full hot breakfast. We’re so happy to hear you enjoyed the accommodations. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Flagstaff, Arizona
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed staying in this large comfortable room. The staff was friendly courteous and helpful. The breakfast many selections and something for everyone, including fresh fruit. The only issue was that the room was rather dark and could use more lighting.

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback about the lighting in the room is valuable and we appreciate you sharing it with us. We hope to see you back soon More 

Roanoke, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

Overall this hotel was an excellent place to stay. Location was great for restaurants, attractions and for access to major highways. Room was clean, price was a good value for location and the breakfast was good. Our room needed a little maintenance for the A/C (fan speed was low) and tub spout ( needed to be redone-gap behind spout) but... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for taking the time out of your busy day to comment on Trip Advisor. Comments from our guests help us to ensure the quality and comfort of our guests. We are in fact really close to many good restaurants and attractions. We really appreciate your loyalty to Choice Hotels. Thank you again for choosing our Comfort Suites as... More 

Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed June 18, 2015

Very clean, food for breakfast was fresh. Nice place to stay. Pool and hot tub area need to be refreshed and updated. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Review collected in partnership with this hotel

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate it. We hope you come back soon to stay with us at our Comfort Suites More 

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