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Comfort Suites

2.5 of 5 3348 Cerrillos Road, Santa Fe, NM 87505
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Certificate of Excellence 2014
Comfort Suites
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Comfort Suites
Comfort Suites
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390 reviews from our community

Traveler rating
    203
    139
    35
    10
    3
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105
152
18
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites
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York, Pennsylvania
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

Very clean, nicely decorated, comfortable bed, large vanity, terrific lighting, perfect shower, delicious breakfast, friendly staff, electronic doors so no hassle with luggage, express check-out, great price, etc. What more can I say? It is on Cerrillos Rd, right side going north, go around corner to get into lot. I loved the biscuits and gravy each of the three mornings... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit to our Comfort Suites. We’re so happy to hear you enjoyed the accommodations, our Comfort Suites has so many things to offer to our guests. In fact, we do have a great fresh breakfast every morning, and really friendly staff willing to... More 

Sunbury, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2014

Great place to stay, clean, quiet and had a nice breakfast in the morning! Everything was neat and workers were easy to deal with and nice. My first time using choice privilage points and they helped me through it.

Was this review helpful? Yes 4
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your great review. We are thrilled to hear that you had such a wonderful experience. We truly appreciate your feedback. Once again, thank you for choosing our Comfort Suites as your choice of lodging. More 

Top Contributor
156 reviews 156 reviews
28 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed October 22, 2014

It is well located at Cerrillos Road, has some big rooms with good wifi. We had a problem with the shower that they tried to fix, but stayed in the same. We decided not to change rooms because the others were smaller. Breakfast is basic for most tastes and there is coffee and tea all day at the lobby, sometimes... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for you review. We apologize for not having the shower working properly and up to standards. The feedback from our guest is very important to us as it helps us to improve. Thank you very much for choosing our Comfort Suites as your choice of lodging. We hope to see you back soon. More 

North Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 21, 2014

This hotel is terrific. The staff are so friendly and helpful, any questions we had were answered in detail and we always felt welcome. The breakfast is very good, and they maintain coffee and tea service throughout the day. It is likely the cleanest hotel we have ever stayed in, and the cleaning staff were personable and contactful. We stayed... More 

Was this review helpful? Yes 4
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets. Guest satisfaction is our priority and we are happy to hear that you enjoyed your visit. Your... More 

Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2014

I can not say enough about the excellent friendly service we received from the staff! The morning breakfast was fantastic. The pool and hot tub were very clean. Just a great place to stay!!! Our 5 year old granddaughter swam for hours on end. I loved the hot tub. I would recommend this hotel to any of my friends traveling... More 

Was this review helpful? Yes 5
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review. We really appreciate you acknowledging our friendly staff. We do have a great indoor pool and hot tub. We are thrilled about the wonderful experience you had at our Comfort Suites. More 

Boulder, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2014

We travel to Santa Fe about twice a year and regularly stay at this hotel. We always ask for a room on the back, as they are very quiet (although the front rooms are not bad because the property is set back from the main road.) There was a slight glitch - we had reserved online and the special request... More 

Was this review helpful? Yes 5
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate it. We hope you come back soon to stay with us at our Comfort Suites. More 

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

Rooms exactly as pictured, quiet on the third floor. King sized bed was very comfortable and maid service excellent. Very clean. The building was very nice and updated so surprised that painters arrived on day two and began reprinting the outside. They weren't a bother though. Still quiet and didn't interfere in anyway with our stay.

Was this review helpful? Yes 6
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites out of the many options in Santa Fe. Guest satisfaction is our priority and we are thrilled to hear you enjoyed your recent visit. Your feedback is valuable and we appreciate you sharing it. Please visit us again More 

texas
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 14, 2014

Had to spend some time in Santa Fe for a seminar that was being held in a hotel on the plaza. I seldom spend anytime in the room. I want a clean bed, a clean room, and hot water. Other than that, everything else is "just gravy". And I did not want to pay for higher hotel fees because it... More 

Was this review helpful? Yes 8
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. We hope to see you back soon. More 

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

They asked us not to smoke in our room but our room still smelled like cigarettes. Other than that the beds were great, the television selection was limited, but why watch TV when you are on vacation in Santa Fe. The fixtures were nice but it should not be called a suite as it was just an oversized room with... More 

Was this review helpful? Yes 6
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your review. I really appreciate you letting us know about your experience at our Comfort Suites. We are a 100 % non-smoking hotel and appreciate you letting us know and helping us to keep it a non-smoking facility. We do have great new beds and over 100 channels on TV. Once again, thank you for... More 

Austin, TX
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 9, 2014

Lot of work being done during the day. It will be nice when it is completed. Only 3 floors so the one slow elevator is better than walking the stairs. The suite with a king bed was plenty large enough for my wife and I. The window A/C unit was old, loud and and never brought the room to the... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your feedback. I do apologize for the inconvenience that the renovation may have caused you during your recent stay at the Comfort Suites. We appreciate your feedback as it helps us identify and fix the problems. I do want to thank you for acknowledging the great big, clean rooms at our property. We hope to... More 

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites
Hotel Style:
#4 Business Hotel in Santa Fe
#9 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe

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