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Comfort Suites

2.5 of 5 3348 Cerrillos Road, Santa Fe, NM 87505
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Certificate of Excellence 2014
Comfort Suites
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Comfort Suites
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394 reviews from our community

Traveler rating
    206
    139
    36
    10
    3
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106
153
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Staten Island, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Comfort Inn Suites in Santa Fe (not in the historic section) for 2 nights in January. I had no complaints and found my room to be quite comfortable. Nice king-sized bed, very good mattress, loved the leather chair. Lots of towels and the bathroom was immaculate. I was traveling with a group but had my own... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review, we are thrilled that you had such a wonderful experience at our Comfort Suites. We really enjoy giving our guests the best possible experience at the hotel. We really appreciate you acknowledging our friendly staff. Thank you for choosing our Comfort Suites as your choice of lodging. More 

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This review is being written from the room during my second stay at this Comfort Suites. The first stay, we had advanced reservations and stayed in a 2-queen-bed room. We were happy with that stay, although the rooms are smaller than our "reference" Comfort Suites (Barstow, CA). This, our second stay, was marred by a misunderstanding which escalated to a... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you very much for your review. Thank you for leaving your feedback of your recent experience with us. I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your bringing this incident to my attention and allowing me to follow up with this. Thank you once again for your feedback as it... More 

Mesa, Arizona, USA
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have now stayed twice at this location. The rooms are large, comfy, modern, and very clean. On a very busy road, it is also quiet. There are many shopping options and restaurants nearby. The staff is very friendly and helpful. This is an ideal location for the traveller passing through or someone on business. If I was a tourist... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. We hope to see you back soon More 

Texas
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has become our go to hotel in Santa Fe. The staff is always courteous, friendly and helpful. Our room was clean and well taken care of as always. The breakfast was typical but there was plenty and a good variety. The grounds of the property looks well taken care of also. The price is always reasonable. We have... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for staying with us during your recent trip to Santa Fe. We really appreciate your excellent review. We pride ourselves in cleanliness and friendly service. Thank you for sharing your wonderful experience with us, we hope to see you back soon! More 

Albuquerque, New Mexico, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2014

Got last minute 2-night stay at Comfort Suites Santa Fe, NM Dec.24-25. Excellent rate of $99. This place is very clean, functional and well-managed. Like details in room/suite. Has everything needed. Will consider this "home base" from now on. Wonderful breakfast of hot and cold food. Please don't change! However, replacement of vending machines may not be bad idea.

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2014

We stayed for 3 nights in December. Very safe area. Behind Denver Mattress off the main road of Cerrillos. This made it a little difficult to find as the sign was smaller than others, but also made it more quiet. The staff were all very friendly and helpful. Breakfast was wonderful, many selections for the dieter or non-dieter. Eggs and... More 

Was this review helpful? Yes 3
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets. Guest satisfaction is our priority and we are happy to hear that you enjoyed your visit. Your... More 

So Cal
Top Contributor
314 reviews 314 reviews
60 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 11, 2014

I've been staying in quite of a few CS's, all in California. This one is as good...I confused myself and drove to the Quality Inn up the street, which is part of the Choice chain, but Comfort suites is a step ahead. The location might make you miss it as it is behind another business on Cerillos, but that only... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Oklahoma City, Oklahoma
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

Rooms are slightly tired but not overly objectionable. Seemed like a good value for the price from my research of the area. Most young people would find one of the downtown properties better for their visit - but you would find yourself doing a lot of walking from most of these hotels to points of interest. Breakfast was better than... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate it. We hope you come back soon to stay with us at our Comfort Suites More 

El Prado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

We have never stayed at this Comfort Suites before, but will certainly stay there again. It wasn't the easiest place to find because of the small sign. The room was clean, neat and very comfortable. The front desk people kind and gentle (it was Thanksginving, we were late and tired). Breakfast was good, wifi speedy. Its a great value!

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review, we are thrilled that you had such a wonderful experience at our Comfort Suites. We really enjoy giving our guests the best possible experience at the hotel. We really appreciate you acknowledging our friendly staff. Thank you for choosing our Comfort Suites as your choice of lodging. More 

Nelson Bay, New South Wales, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 27, 2014

Some may feel I am being a little 'picky' with my review of this hotel, but having stayed at over 10 different Comfort Inns and Suites over the past 3 weeks, I feel that I am almost an 'expert'! Everyone has their opinion and priorities and I would like to offer mine. Our first 'complaint' if you want to call... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you very much for your review. Thank you for leaving your feedback of your recent experience with us. I sincerely apologize for the unfortunate experience of not being able to find the hotel right away during your recent visit to Santa Fe. As you stated, city ordinances limit us on signs. The fitness room is small... More 

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites
Hotel Style:
#4 Business Hotel in Santa Fe
#10 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe

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