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Comfort Suites

#13 of 60 Hotels in Santa Fe
Certificate of Excellence
Hotel website
3348 Cerrillos Road, Santa Fe, NM 87505
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Comfort Suites
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Comfort Suites
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410 reviews from our community

Traveler rating
    216
    143
    37
    10
    4
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113
157
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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  • All months
    (410)
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    (95)
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St. Paul, MN
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been on the road since mid January and are working our way back home to Minnesota. We were looking for an affordable, comfortable place to relax for the night. We booked over the phone after feeling very comfortable when talking to the staff prior to booking. When we checked in we were greeted at the front desk by... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets. Indeed, our location is perfect to our guests, as we are close to many local restaurants and attractions. Once again, thank you for choosing our Comfort Suites as your choice of lodging More 

Longmont, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Warning: If you have any fragrance sensitivities, as so many many people do nowadays, avoid this smelly place. For many of us, such a strong fragrance causes migraine and/or nausea. The strong perfume scent in the lobby is eye-watering, and even smells so strongly that the food in the breakfast room smells and tastes like perfume scent. The smell even... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your detailed review of your stay with us. Please note that I have shared the shortcomings you encountered with the fragrance in our lobby with management. I apologize for the added stress this may have added to your stay. However, most guests do not have issues with the fragrance, guests rather comment on the soothing vanilla fragrance... More 

Clovis
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great room at even better price. The continental breakfast was good and has food for those desiring a healthy meal. The location of the hotel was in close proximity to restaurants, stores, etc. We definitely felt safe there and the neighborhood appeared fine. The only downside is the size of the gym. It has one treadmill, an exercise bike, and... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit to Santa Fe. We are so happy to hear you enjoyed the accommodations at our Comfort Suites. Our hotel is centrally located and close to many restaurants and local attractions. We do in fact have a really nice breakfast with a lot... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We chose a 2 bed non-smoking suite and so glad we did. The beds are queen sized and the mattresses were at least 14 inches deep. I don't know where Comfort Suites buys their mattress toppers, but they are quality toppers and add a good 2 inches of loft, so the comfort of the bed is without question, sublime! The... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed our comfortable beds during your stay. Your feedback is valuable and we appreciate you sharing it with us. We hope to see you back during your next... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy reservation online through Choice hotels. I would rate this as very good I don't know what else to except thank you very much. You handled a situation with a sick lady out front of the hotel with compassion and skill while taking care of patrons checking.

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your great review, we are thrilled to hear that you had such a wonderful experience at our Comfort Suites. We really enjoy giving our guests the best possible experience at the hotel. We really appreciate you acknowledging our friendly, compasionate staff. Thank you for choosing our Comfort Suites as your choice of lodging. More 

Roswell, New Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an extended stay at the Comfort Suites of Santa Fe and it was a wonderful experience. Marcos went above and beyond and even offered to take our cleaning to the cleaners if we needed him to!. Mario shoveled the snow and cleaned our windshields, Yuliana saved us cookies:), Lina was always very nice and Rosalba left us water... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets when it comes to guest satisfaction. Guest satisfaction is our priority and we are happy to hear... More 

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been to many choice hotels and this was best by far. Front desk staff was very friendly and knowledgeable, checked us in 2 hours early. Room exceeded our expectations very clean with plenty of room for 2 adults a teenager and a 14 month old.We were only left with one question why was the pool salty? Highly recommend.

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. We do have a great salt-water pool that is just perfect for the kids. Once again, thank you for your feedback. We hope to see... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a family ski trip. We got everything we could ask for in this hotel. It was just off the main road with easy access to a ton of restaurants. It had a nice indoor pool and spa for the kids. The rooms were awesomely clean and spacious. Very quite despite being by the main road. Plenty of room... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. We hope to see you back soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

This is a very well kept up property and room and breakfast service. We plan on using this hotel in the future. It is also reasonably located to activities, restaurants, etc. We've stayed at other Comfort suites and this is so far the best.

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to post a review. We really appreciate your kind words, we are in fact conveniently located near many attractions and restaurants. We look forward to seeing you again on your next trip to Santa Fe More 

Lubbock
Top Contributor
152 reviews 152 reviews
33 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed February 19, 2015

I usually stay at another Choice Hotel facility when in Santa Fe but it was booked when I booked last minute. I liked that this is set off the main road just enough to be quiet. Super friendly, clean and loved my room. Undoubtedly one of my favorite Comfort Suites I've stayed in. Breakfast was good, fresh and plentiful. Staff... More 

Was this review helpful? Yes 3
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We truly appriciate you recognizing our friendly staff, we pride ourselves in customer service. We hope you come back to stay with us at our Comfort Suites More 

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