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All 60 Santa Fe hotels

Comfort Suites

2.5 of 5 Hotel   |   3348 Cerrillos Road, Santa Fe, NM 87505
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88%
Ranked #14 of 60 Hotels in Santa Fe
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jennette A Colorado Springs, Colorado, United States
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355 reviews from our community

Traveler rating
    185
    126
    32
    9
    3
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97
142
16
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Colorado Springs, Colorado, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was passing through Santa Fe so I was just looking for a room for the night. The hotels in Santa Fe seem to be a bit pricier than other cities, so this is one of the better values. Check-in was easy and the front desk was friendly, they even have soft chocolate chip cookies available, not the stale, hard... More

Was this review helpful? Yes 6
Sarasota, Florida, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is immaculate and on a main road which makes access to the airport and the downtown area easy. It is behind a small business block, so there is plenty of quiet if that is what you are looking for. The breakfast is great. The front desk staff, Ishmael, Ben, Manny and anyone else I forgot is more than... More

Was this review helpful? Yes 7
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stopped here on my way from Phoenix to Denver and found a great deal online for a king bed suite. The staff was courteous, the room clean, and noise nonexistent. Overall it was a very nice place and I felt very comfortable. I am definitely going to use this hotel again when I travel through Santa Fe!

Was this review helpful? Yes 7
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review. We really appreciate you acknowledging our friendly staff. We are thrilled about the wonderful experience you had at our Comfort Suites. More

Kechi, Kansas
Top Contributor
78 reviews 78 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

To get a 5 from me there a property has to be absolutely perfect. Few meet that requirement. The property is darn close though. We booked the big King Suite. It had enough room to be two rooms. With the full room divider it essentially was. Two TVs and they were nice flat screens. There 3 sinks! one was a... More

Was this review helpful? Yes 6
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations at the Comfort Suites. We truly appreciate you recognizing our friendly staff, we truly pride ourselves in customer service. We hope you come back to stay with us. More

Taranto, Italy
Top Contributor
93 reviews 93 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've been in this hotel last August and I can say it was a very smart choice! Instead of booking an expensive room in the city, we decided it was best for us to stay a bit away from it; so we enjoyed a big room, very clean and comfortable at a low price; breakfast was also included. The atmosphere... More

Was this review helpful? Yes 6
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We appreciate the kind words and wonderful review! We do have a nice clean hotel and really good breakfast every morning. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We really appreciate you choosing our Comfort Suites as your choice of lodging. More

Austin, Texas
Top Contributor
70 reviews 70 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago

I saw this hotel rated as the no. 12 hotel in customer references. This was far from accurate, the carpets were soiled, the lobby was torn up due to refurbishing, the desk chair was broken , powdered eggs, the side doors were left open with rocks,(anyone could walk in), due to the front door blocked with floor work, etc, etc.... More

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you very much for your review. Thank you for leaving your feedback of your recent experience with us. I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your bringing this incident to my attention and allowing me to follow up with this. I understand that the renovation that we were going... More

Estes Park, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently spent 4 days here during Indian Market. The rooms are big, comfortable and clean. (And we liked the pillow choices). Hotel staff went out of their way to be helpful, even though they were busy. It is a short ride to the plaza and there are restaurants and shopping nearby. I left a jacket behind and when I... More

Was this review helpful? Yes 6
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your perfect review, we are really happy to hear that you had such an outstanding stay at our Comfort Suites. We really appreciate you sharing your experience with us. More

prescott,arizona
Top Contributor
164 reviews 164 reviews
57 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here in August and found it very pleasant. Room was large and comfortably furnished with a good bed; both room and bathroom were spotless. We were on 3rd floor next to elevator which was not a problem and street noise was minimal. Basically very quiet. Staff very pleasant and helpful. TV so-so with much pay for... More

Was this review helpful? Yes 7
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We really appreciate your great review. We pride ourselves in excellent customer service and delivering the cleanest rooms to our guests. Our entire staff appreciates your wonderful review. Thank you for choosing our Comfort Suites as your choice of lodging. More

Laredo
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent staff. Traveled earlier than expected. No problem. Called hotel while en-route and Ismael went that extra mile to fulfill request. Friendly greeting from Lina upon arrival. Room was perfect as far as request made. The rooms are spacious. Bathroom and closet were a tad on the small size. Bed and pillows were very comfortable. Television was great. Air Condition... More

Was this review helpful? Yes 9
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging. We are thrilled to hear that you had a wonderful experience during your stay. We really appreciate you acknowledging our wonderful staff; we do pride ourselves in clean rooms and customer service. The amenities in the rooms are a great asset. We hope to see you... More

texas
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a nice, basic suite. Comfortable bed with sofa and partial room divider. Separate counter with drawer and cabinet for frig, microwave, and coffee maker. Large flat screen TV using Direct TV. Good internet connection. My issue was the bath. The tub/shower had a curved curtain rod, which is great when bathing. But in this case the bathroom door... More

Was this review helpful? Yes 7
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for your feedback. I do apologize for the bathroom issues you experienced during your recent stay at the Comfort Suites. We appreciate your feedback as it helps us identify and fix the problems. I do want to thank you for acknowledging the great amenities and cleanliness of the room. We hope to see you back at... More

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Additional Information about Comfort Suites

Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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