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Comfort Suites

#13 of 60 Hotels in Santa Fe
Certificate of Excellence
Hotel website
3348 Cerrillos Road, Santa Fe, NM 87505
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416 reviews from our community

Traveler rating
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    37
    10
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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caolina beach
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is beautiful! Everything was clean, comfortable, and convent to everything we wanted to see and do in Santa Fe! The room was spacious, beds were comfortable and the breakfast was very good! The staff was friendly, helpful and they went above and beyond to help us enjoy our stay! A big plate of warm cookies were served in... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

II love the fact that this motel has soft closing doors! No more banging and crashing of doors through the night or at any time. That makes for a much more relaxing stay. It is quiet allowing great sleeping conditions. The hot breakfast is great as is the staff. The bed was very comfortable. One of the better Comfort Suites... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. We hope to see you back soon More 

Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Tucked away from the traffic noise on Cerrillos Road, this hotel is in a great location for access to the sites and sounds of the Santa Fe area. Visiting family in Santa Fe, we have previously used this Comfort Suites and enjoyed the stay. This trip we again chose the Comfort Suites for an extended stay and were not disappointed.... More 

Was this review helpful? Yes 2
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review, we are thrilled that you had such a wonderful experience at our Comfort Suites. Thank you for choosing our Comfort Suites as your choice of lodging. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

CLEAN, FRIENDLY STAFF, OH SO QUIET!! I need quiet for sleeping and was so pleased!! No road noise. BED AND PILLOWS ARE HEAVENLY. Highly recommend and breakfast was a bonus we didn't know about though I'm a banana and a bit of juice only. Will stay there next time. BTW we forgot some things and called before we left the... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed our comfortable beds and pillows during your stay. Your feedback is valuable and we certainly appreciate you sharing it with us. We hope to see you back... More 

Los Lunas, New Mexico
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband was in Santa Fe for work and twice I met him there so we stayed twice in two weeks (pics from both rooms. I can't say enough about the overall experience. The hotel lobby was warm and welcoming (yes, there is a little too much room freshener but it doesn't go past the lobby), The rooms are clean... More 

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ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for the great review! We try hard to make our hotel a home away from home for our guests. Ken is indeed one of our best team members. We just love to help our valued guests. We look forward to seeing you again! More 

Newark, IL
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The staff was incredible. They recommended restaurants and attractions and were right on the mark with each recommendation.The room was clean and comfortable. The breakfast was good. The room rate was affordable.

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We appreciate the kind words and lovely review! Thank you very much for acknowledging our friendly staff. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We are looking forward to seeing you back in the near future. More 

St. Paul, MN
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

We have been on the road since mid January and are working our way back home to Minnesota. We were looking for an affordable, comfortable place to relax for the night. We booked over the phone after feeling very comfortable when talking to the staff prior to booking. When we checked in we were greeted at the front desk by... More 

Was this review helpful? Yes
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We are pleased to know you found our staff to be friendly and helpful, our staff is one of our best assets. Indeed, our location is perfect to our guests, as we are close to many local restaurants and attractions. Once again, thank you for choosing our Comfort Suites as your choice of lodging More 

Longmont, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 20, 2015

Warning: If you have any fragrance sensitivities, as so many many people do nowadays, avoid this smelly place. For many of us, such a strong fragrance causes migraine and/or nausea. The strong perfume scent in the lobby is eye-watering, and even smells so strongly that the food in the breakfast room smells and tastes like perfume scent. The smell even... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your detailed review of your stay with us. Please note that I have shared the shortcomings you encountered with the fragrance in our lobby with management. I apologize for the added stress this may have added to your stay. However, most guests do not have issues with the fragrance, guests rather comment on the soothing vanilla fragrance... More 

Clovis
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2015

Great room at even better price. The continental breakfast was good and has food for those desiring a healthy meal. The location of the hotel was in close proximity to restaurants, stores, etc. We definitely felt safe there and the neighborhood appeared fine. The only downside is the size of the gym. It has one treadmill, an exercise bike, and... More 

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ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit to Santa Fe. We are so happy to hear you enjoyed the accommodations at our Comfort Suites. Our hotel is centrally located and close to many restaurants and local attractions. We do in fact have a really nice breakfast with a lot... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

We chose a 2 bed non-smoking suite and so glad we did. The beds are queen sized and the mattresses were at least 14 inches deep. I don't know where Comfort Suites buys their mattress toppers, but they are quality toppers and add a good 2 inches of loft, so the comfort of the bed is without question, sublime! The... More 

Was this review helpful? Yes 1
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you very much for choosing our Comfort Suites as your choice of lodging during your recent visit to Santa Fe. Guest satisfaction is our priority and we're happy to hear you enjoyed our comfortable beds during your stay. Your feedback is valuable and we appreciate you sharing it with us. We hope to see you back during your next... More 

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