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DoubleTree by Hilton Santa Fe

3.0 of 5 4048 Cerrillos Rd., Santa Fe, NM 87507
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#23 of 60 Hotels in Santa Fe
261 Reviews 4 of 5 stars
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Certificate of Excellence 2014
DoubleTree by Hilton Santa Fe
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DoubleTree by Hilton Santa Fe
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261 reviews from our community

Traveler rating
    131
    80
    26
    18
    6
See reviews for
79
78
13
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (261)
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    (64)
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There are newer reviews for DoubleTree by Hilton Santa Fe
See the most recent reviews
Dumas Texas, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great property. Rooms clean and tidy. All staff responsive and caring. Recommend facility when traveling in Northern New Mexico. Love the cookies. Each front desk group (by shifts) well trained and welcoming each time one returns to hotel from Santa Fe outings.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Ohio, United States
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here in late August 2014 for 3 nights and enjoyed everything about this hotel. Clean & inviting room on top floor. Walk-out balcony with view of the mountains to enjoy our morning coffee. Super comfortable beds! Decent bathroom with good water pressure in shower/tub. Housekeeping staff kept our room immaculate - so nice to come back to after... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Las Cruces, New Mexico
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights. Room was clean, beds fairly comfortable, bath vanity area horribly small. Awkward small trash cans divided in half for recyclables, but no clear idea what qualifies. Room seemed small, luckily it was only a two night stay - only two drawers for clothes storage. AC unit still an old fashioned under window unit, no digital thermostat. Thought... More

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Phoenix
Top Contributor
79 reviews 79 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotels in Santa Fe tend to be either amazing (and priced accordingly) or pretty tired. I normally try to stay near the historic core, but this time decided to opt for a full-service hotel away from the congestion and noise. It turns out the Doubletree is an older property that (i'm guessing) probably stated life as something else. But it... More

Was this review helpful? Yes 6
San Antonio, Texas
Top Contributor
53 reviews 53 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for two nights on our travels through New Mexico. We had never visited Santa Fe. We just happened to be in town for the Indian Market which was being held in the historic district. When we drove ourselves we discovered that it was impossible to park even on the day before the market began.... More

Was this review helpful? Yes 6
Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a nice facility. The staff was friendly. the pool is actually pretty small. We stayed for 5 nights. The maid service was a little lacking, but they did clean. Sometimes they forgot to clean the glasses or throw trash away. It was a little annoying when you are paying to stay at a hotel, but it wasn't a... More

Was this review helpful? Yes 6
colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is not the most conviently located for the price point but it is very nice, clean and quiet. They offer a shuttle service to and from the hotel to any area you would likely visit and that was a wonderful feature allowing us to go out for dinner and drinks without having to worry about driving so the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Springfield, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2014

The hotel staff were welcoming and ensured that we had a comfortable stay. The facilities were in great shape and we had a great stay for a long weekend. Arrived on Friday and left on Tuesday. The hotel is in a good location and close to many amenities. Never at a loss for a restaurant or even if we needed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; Thank you for mentioning that the hotel is surrounded by many amenities that a travele may need. I will be sure to share your very nice feedback with our team; they work hard to ensure our guests feel... More

Chicago, United States
2 reviews
3 of 5 stars Reviewed August 18, 2014

The hotel is nice, the cookies are delicious, there are plenty of dining options in the area, and the fitness center is lousy. Blah blah blah blah blah blah blah blah to get to the required 200 characters

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. We appreciate hearing from you and are glad to know you enjoyed our delicious cookies. I'm sorry to hear that our fitness center wasn't to your liking, we are working on improving our guest’s satisfaction in that area and I thank you for your comment. We hope to... More

Des Moines, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

room was nice, but television offered only Fox News, and not MSNBC … I can't watch Fox News without throwing up. I assume the corporate CEO prefers Fox viewpoint over MSNBC, and wants to restrict hotel guests from being exposed to progressive ideas … is that why MSNBC is not offered? We will likely stay at hotels in future where... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

I appreciate you taking the time to write this review. Your feedback is helpful and will help in the future when we are choosing the TV package for the hotel. We sincerely apologize that we were unable to provide you with the TV program of your liking. Your comfort is important to us and I’m sorry we disappointed you. Thank... More

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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Number of rooms: 130
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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