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All 60 Santa Fe hotels

DoubleTree by Hilton Santa Fe

3.0 of 5 Hotel   |   4048 Cerrillos Rd., Santa Fe, NM 87507
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80%
Ranked #23 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Lorayne D Norwalk, United States
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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There are newer reviews for DoubleTree by Hilton Santa Fe
See the most recent reviews
Norwalk, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were here in Santa Fe for one night and the accomodations were adequate and comfortable. We enjoyed the hot tub and pool, the indoor/outdoor pool was enjoyed by my children. The business center with computers was appreciated as i was able to upload my vacation pictures to freee up space on my camera memory card! We had a great... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Lorayne D, I'm happy to hear that your children enjoyed our unique indoor / outdoor pool! It is definitely one of my favorite features of this hotel, along with our touchscreen computers in our business center. We do hope to welcome you back when you are in the area! Warmest Regards, Angie Martinez Guest Services Manager More

Houston, Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel was average. We had requested a room not too close to the elevator or ice machine. It took two room changes to get a quiet one. If you are a tourist, book a hotel or motel in Downtown. After all, you want to enjoy this historic City and not the Shopping Center next door. The street leading to... More

Was this review helpful? Yes 1
Colorado springs
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Traffic noise will keep you awake. Pool was very small and outdoor area loaded with bugs. Restaurant is expensive. Desk staff less than friendly . Free coffee empty at 9am another guest informed the staff and even on second trip downstairs the coffee remained empty. The rooms were very clean .

Was this review helpful? Yes 1
Midland, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is quiet and clean, the staff are friendly and the pool was incredible. My only negative is a structural issue. Travelling with my mother to celebrate her 80th Birthday, we requested a handicapped accessible room, as she has a new knee and needs a bar in the restroom to help her get up and down. The handicapped room... More

Was this review helpful? Yes
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Jaadams2013, Thank you for taking the time to review your stay with us at the DoubleTree by Hilton Santa Fe. I'm very happy to hear that our friendly staff were able to accommodate you and that you found our pool to be incredible! I would like to apologize that our handicapped accessible room was not to your liking! At... More

Irvine, United States
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I enjoyed out stay at the hotel after we had to speak with the manager about getting a room on the opposite side away from the highway. The rooms are neat and the hotel is new. We ended up on the fourth floor facing the mountains. One issue we discovered is that there is no way to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Angie M, Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear David L, Thank you kindly for providing us with a review on your recent stay with us at the DoubleTree by Hilton Santa Fe. I apologize that our recommendation on locking the sliding door at night or when you are not occupying the room caused an inconvenience for you. Our guests safety and overall experience is our number one... More

Scotland
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2014

I stayed here with my family of four, including 2 children, for two nights last week at the end of a week-long trip through the Albuquerque/Santa Fe area. Our room was small but very clean and modern, with a refrigerator and microwave, which was convenient. Staff was friendly and helpful. We experienced no terrible issues with noise, even though we... More

Was this review helpful? Yes 7
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Heffabug, Thank you so much for your detailed review regarding your stay with us at the DoubleTree by Hilton Santa Fe! I love that you provided such a personable review, and I'm very happy to hear that you enjoyed our location, our staff and our room amenities. We are happy to welcome you to the Hilton Honor program and... More

Frisco
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

My stay at the Santa Fe Double Tree was a very pleasant one. When comparing the prices of hotels in Santa Fe, the Double Tree was one of the better ones. Having previous experiences with other Double Tree Hotels, I knew it was a great deal. The Santa Fe Double Tree did not disappoint - location was ideal and the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 8
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear David P, Thank you so much for your review! We are happy that provide our guests with a wonderful and relaxing experience, all at an excellent value. I will pass on your review to our housekeeping department as well; they do an excellent job in maintaining high levels of cleanliness throughout the hotel and we are very proud of... More

Woodbine, Maryland
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 21, 2014

Located a short drive outside of town and convenient to major routes. Parking here is free (not typical for Santa Fe). Rooms were clean and beds comfortable. The ceiling in our room was low and made the room feel small, but the refrigerator, microwave and coffeemaker were nice options. Desk staff were pleasant and helpful, but there only ever seemed... More

Was this review helpful? Yes 7
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear MommaMyers, Thank you for your review about your recent stay with us at the DoubleTree by Hilton Santa Fe! I'm happy that you utilized some of our green features that our hotel provides. While all of our rooms come equipped with refrigerator, microwave and coffee maker, if I may suggest a room on the first floor for your next... More

Columbia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

We are HHilton honors members but don't expect to be recognized at this property. I love Hilton, but this property failed in meeting even our minimum expectations for friendly and responsive service. Wet towels, no coffee and slow response. Good thing Santa Fe is so great because our stay at this location was not.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Meichele F, Thank you for taking the time to write about your recent stay with us. I am sorry to hear that your experience was not excellent. I do hope that my email has reached you and I look forward to hearing from you. As a Hilton property, we strive to provide only the best customer service, and I... More

Colorado Springs, Colorado
Top Contributor
86 reviews 86 reviews
33 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 15, 2014

We had a nice stay at this hotel for the International Folk Art Festival. There was a free shuttle which took us to the lot where we got the festival shuttle to & from Museum Hill, which was very helpful. Beds & pillows were comfy, the bathroom was large. The plumbing was amazingly silent - I slept in the bed... More

Was this review helpful? Yes 8
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear TeaxasClaire, Thank you very much for taking the time to review your stay with us at the DoubleTree by Hilton Santa Fe! I am happy to hear that you were able to utilize our complimentary 24-hour shuttle service for the International Folk Art Festival. We want to make your visit during busy weekends such as Folk Art Festival weekend... More

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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Reservation Options:
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Santa Fe #21 Romantic Hotel in Santa Fe #26 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
Number of rooms
130

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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