We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Santa Fe

3.0 of 5 4048 Cerrillos Rd., Santa Fe, NM 87507
Hotel deals
Hotel website
Special Offer
Double HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
DoubleTree by Hilton Santa Fe
Professional photos View all
Browse nearby
DoubleTree by Hilton Santa Fe
Write a Review

299 reviews from our community

Traveler rating
    149
    89
    33
    20
    8
See reviews for
88
87
15
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (64)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (39)
All months
Alamosa, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

my husband and I have been staying at Hiltons for as long as I can remember and have always been 100% satisfied.. We have even stayed that the Hilton Double Tree in Santa Fe twice before and been happy until our last stay.. We check out of the room around 11 went and ate and then I noticed that I... More 

Was this review helpful? Yes 1
Ana C, Front Office Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to review your recent stay at the DoubleTree By Hilton Santa Fe. We value your loyalty with Hilton Worldwide and appreciate your business, which is why any accusations of this sort is taken very seriously by our management team. I have made multiple attempts to reach out to you in regards to your misplaced... More 

Bisbee, Arizona
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Like the reviewer below we stayed in #433, a King Suite, and we also noticed the quite bad cigarette burns on the carpet in front of the vanity. Just not cool, Hilton, how long has it been there? There are two distinct marks. The rest of the room was awesome. Also have to mention how great the housekeeping staff were... More 

Was this review helpful? Yes
Ana C, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Jane, I'm glad to see that you enjoyed most aspects of your stay with us in Santa Fe. Thank you for bringing this carpet marks to my attention, our executive housekeeper and engineer are actually working together now to replace any marks in our guest rooms. We want to ensure that every single guest stay is perfect. I'm sorry to... More 

Kearney, Nebraska
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived in Santa Fe, tired and ready for a relaxing evening. Jason was at the front desk and he was professional and courteous. We inquired about our room and he took the time to show us a couple of rooms from which to choose. We stayed in Room #433, a king suite. I would stay there again without hesitation.... More 

Was this review helpful? Yes 1
Mustang, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Don't always staff to place you in a room that faces Cerrillos Road (main road in Santa Fe) as the traffic noise will keep you up all night long. That and the 5am dumpster truck. The staff was very friendly and helpful in the areas that they could help. Trip Advisor requires minimum 200 characters to post review, so howueljssdkoe... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ana C, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Kenneth, Thank you for taking the time to review your recent stay. I'm sorry that you were placed on the side of Cerrillos Road. Our location on the street is both a blessing for it's easy access and a challenge for it's busy traffic sounds. We will definitely consider your comments as we continue to work on any remodeling ideas... More 

Hobart, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed just one night. Our stay would have been wonderful except for the two reception staff and noisy upstairs neighbours. Neither staff could answer basic questions about laundry, gym or restaurant, and neither offered to find out. Lack of eye contact and interest in their own facilities was disappointing. The room above us sounded like a herd of buffalo.... More 

Was this review helpful? Yes
Hobbs, New MExico, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 23, 2014

This hotel has great ambiance and a very friendly staff! The breakfast buffet had luscious eggs and tasty breakfast meats. The coffee was strong and hot and we never had to ask for more, as the waitress came around and check the pot. The location is convenient to many sites in Santa Fe. We will be sure to stay here... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
GILBERT
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

Great rooms and Staff, Only NO COFFEE In lobby like every other hilton property..... Come on Hotel manager cut corners somewhere else, Raise the room rate a buck or two to make up for the costs, but no coffee no bueno!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Ana C, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Peter, Thank you for your loyalty to the Hilton Family. We are actually amongst the preparation to address the issue of no coffee in our lobby. We are always looking for ways to enhance our guest experience and ensure that every stay is memorable. We hope to welcome you in the near future with a warm cup of coffee and... More 

Deming, New Mexico
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2014

Easy to get to off of Cerrillos Road just north of Rodeo Road, but you had better be on your toes to not miss the turn into the hotel on your right. Great Service complete with two warm cookies. Room was quite, great bed, cozy comfy. Sink area was cramped but fine.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Ana C, Front Office Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for your wonderful review! Our entrance is quite hidden! We are working toward trimming the trees a bit so our signs show a little more. I'm glad our warm welcome provided by our chocolate chip walnut cookie help start a great stay with us. I hope we can be host to you again in the near future. Happy... More 

Des Moines
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 15, 2014

This was a clean, freindly and fantastic facility. The staff was very nice and the food was great. The entire facily smelled and looked clean. I would stay there again. Paula in the banquet area went out of her way to assist.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Ana C, Front Office Manager at DoubleTree by Hilton Santa Fe, responded to this review

Michael, Thank you for taking the time to rate your recent stay with us. I will definitely pass on your comments to my staff so they can keep up the great work. I hope we can welcome you on a leisure or business stay in the near future. Happy Holidays, Ana Cisneros More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

Quiet, clean, good beds, great cookies. Great service. Walking distance to great restaurant Blue Corn. I believe this says it all. Nothing more to say. 200 characters is more than I need........................

Was this review helpful? Yes 3
Ana C, Front Office Manager at DoubleTree by Hilton Santa Fe, responded to this review

Liz, Thank you for taking the time to provide a quick and effective review for the DoubleTree. I'm glad you enjoyed all aspects of your stay. We do hope you will stay with us again in the not to distant future. Happy Holidays, Ana Cisneros More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Santa Fe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hilton Hotels, Cheap Tickets, Priceline, Despegar.com, Agoda, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your DoubleTree by Hilton Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn
Hotel Style:
#6 Business Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
#28 Family Hotel in Santa Fe

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (65)
Viewed
Pool (33)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (67)
Viewed
Hotel & grounds (16)
Viewed
Business center/function rooms (7)
Viewed
Dining (8)
Viewed
Room/suite (15)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay