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All 60 Santa Fe hotels

DoubleTree by Hilton Santa Fe

3.0 of 5 Hotel   |   4048 Cerrillos Rd., Santa Fe, NM 87507
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81%
Ranked #20 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
GLLKBL Colorado springs
  • Reviews (233)
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233 people have reviewed this hotel

Traveler rating
    118
    72
    20
    18
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Colorado springs
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Traffic noise will keep you awake. Pool was very small and outdoor area loaded with bugs. Restaurant is expensive. Desk staff less than friendly . Free coffee empty at 9am another guest informed the staff and even on second trip downstairs the coffee remained empty. The rooms were very clean .

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Midland, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is quiet and clean, the staff are friendly and the pool was incredible. My only negative is a structural issue. Travelling with my mother to celebrate her 80th Birthday, we requested a handicapped accessible room, as she has a new knee and needs a bar in the restroom to help her get up and down. The handicapped room... More

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Irvine, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family and I enjoyed out stay at the hotel after we had to speak with the manager about getting a room on the opposite side away from the highway. The rooms are neat and the hotel is new. We ended up on the fourth floor facing the mountains. One issue we discovered is that there is no way to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Scotland
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my family of four, including 2 children, for two nights last week at the end of a week-long trip through the Albuquerque/Santa Fe area. Our room was small but very clean and modern, with a refrigerator and microwave, which was convenient. Staff was friendly and helpful. We experienced no terrible issues with noise, even though we... More

Was this review helpful? Yes 6
Frisco
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My stay at the Santa Fe Double Tree was a very pleasant one. When comparing the prices of hotels in Santa Fe, the Double Tree was one of the better ones. Having previous experiences with other Double Tree Hotels, I knew it was a great deal. The Santa Fe Double Tree did not disappoint - location was ideal and the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear David P, Thank you so much for your review! We are happy that provide our guests with a wonderful and relaxing experience, all at an excellent value. I will pass on your review to our housekeeping department as well; they do an excellent job in maintaining high levels of cleanliness throughout the hotel and we are very proud of... More

Woodbine, Maryland
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Located a short drive outside of town and convenient to major routes. Parking here is free (not typical for Santa Fe). Rooms were clean and beds comfortable. The ceiling in our room was low and made the room feel small, but the refrigerator, microwave and coffeemaker were nice options. Desk staff were pleasant and helpful, but there only ever seemed... More

Was this review helpful? Yes 6
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear MommaMyers, Thank you for your review about your recent stay with us at the DoubleTree by Hilton Santa Fe! I'm happy that you utilized some of our green features that our hotel provides. While all of our rooms come equipped with refrigerator, microwave and coffee maker, if I may suggest a room on the first floor for your next... More

Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We are HHilton honors members but don't expect to be recognized at this property. I love Hilton, but this property failed in meeting even our minimum expectations for friendly and responsive service. Wet towels, no coffee and slow response. Good thing Santa Fe is so great because our stay at this location was not.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Meichele F, Thank you for taking the time to write about your recent stay with us. I am sorry to hear that your experience was not excellent. I do hope that my email has reached you and I look forward to hearing from you. As a Hilton property, we strive to provide only the best customer service, and I... More

Colorado Springs, Colorado
Top Contributor
86 reviews 86 reviews
33 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a nice stay at this hotel for the International Folk Art Festival. There was a free shuttle which took us to the lot where we got the festival shuttle to & from Museum Hill, which was very helpful. Beds & pillows were comfy, the bathroom was large. The plumbing was amazingly silent - I slept in the bed... More

Was this review helpful? Yes 8
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear TeaxasClaire, Thank you very much for taking the time to review your stay with us at the DoubleTree by Hilton Santa Fe! I am happy to hear that you were able to utilize our complimentary 24-hour shuttle service for the International Folk Art Festival. We want to make your visit during busy weekends such as Folk Art Festival weekend... More

Santa Fe, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel with my family. The staff is amazing….they are so kind and always smiling!!! They really make you feel cared for the second you walk in the door. I highly recommend it. It's close to shopping, movies, restaurants…..you should stay here! :)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear John O, Thank you so much for your kind review! We strive to always provide the warmest and sincerest customer service. We hope that your time in Santa Fe was just was wonderful and we hope to welcome you back as a return guest when you are in the area! Angie Martinez Guest Services Manager More

Denver, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel for a two day getaway. They had extremely comfortable beds along with clean rooms and balcony to be able to enjoy the view and great weather. The staff was very friendly. They have a fitness center on the 4th floor that has equipment that faces an awesome view of Santa Fe.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 5
Angie M, Guest Relations Manager at DoubleTree by Hilton Santa Fe, responded to this review

Dear Ted T, We are so happy to read your wonderful review on your stay with us at the DoubleTree by Hilton Santa Fe! I agree that we do have extremely comfortable beds! It's wonderful to hear that you were able to experience the beauty of Santa Fe by utilizing our balconies and our 4th floor fitness center. We are... More

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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Reservation Options:
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Santa Fe #20 Romantic Hotel in Santa Fe #26 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
Number of rooms
130

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