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All 60 Santa Fe hotels

DoubleTree by Hilton Santa Fe

3.0 of 5 Hotel   |   4048 Cerrillos Rd., Santa Fe, NM 87507
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80%
Ranked #23 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
SparklSmil Tulsa, Oklahoma
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245 people have reviewed this hotel

Traveler rating
    123
    74
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Tulsa, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It was a nice facility. The staff was friendly. the pool is actually pretty small. We stayed for 5 nights. The maid service was a little lacking, but they did clean. Sometimes they forgot to clean the glasses or throw trash away. It was a little annoying when you are paying to stay at a hotel, but it wasn't a... More

Was this review helpful? Yes 6
colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is not the most conviently located for the price point but it is very nice, clean and quiet. They offer a shuttle service to and from the hotel to any area you would likely visit and that was a wonderful feature allowing us to go out for dinner and drinks without having to worry about driving so the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Springfield, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were welcoming and ensured that we had a comfortable stay. The facilities were in great shape and we had a great stay for a long weekend. Arrived on Friday and left on Tuesday. The hotel is in a good location and close to many amenities. Never at a loss for a restaurant or even if we needed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; Thank you for mentioning that the hotel is surrounded by many amenities that a travele may need. I will be sure to share your very nice feedback with our team; they work hard to ensure our guests feel... More

Chicago, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice, the cookies are delicious, there are plenty of dining options in the area, and the fitness center is lousy. Blah blah blah blah blah blah blah blah to get to the required 200 characters

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. We appreciate hearing from you and are glad to know you enjoyed our delicious cookies. I'm sorry to hear that our fitness center wasn't to your liking, we are working on improving our guest’s satisfaction in that area and I thank you for your comment. We hope to... More

Des Moines, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

room was nice, but television offered only Fox News, and not MSNBC … I can't watch Fox News without throwing up. I assume the corporate CEO prefers Fox viewpoint over MSNBC, and wants to restrict hotel guests from being exposed to progressive ideas … is that why MSNBC is not offered? We will likely stay at hotels in future where... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 6
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

I appreciate you taking the time to write this review. Your feedback is helpful and will help in the future when we are choosing the TV package for the hotel. We sincerely apologize that we were unable to provide you with the TV program of your liking. Your comfort is important to us and I’m sorry we disappointed you. Thank... More

SUGARMILL WOODS, United States
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most comfortable hotel bed we ever slept in! Special treatment from the staff to celebrate our 50th anniversary was really appreciated. Hotel is located on a main shopping street in Sante Fe...very convenient to everything you need...and 10 to 15 minutes from Old Sante Fe plaza area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 8
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. Our team understands and believes that our valued guests deserve a positive and memorable stay. We will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice feedback with our team. More

santa fe, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I think the male staff were all in the bar, when the charm school class was going on. Either that or they have been placed here to work as part of a prison outreach program. They really don't want to be here. What else would explain such an abysmal attitude? The female work force, to their credit, are very nice.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for your review. We apologize that your stay with us was not a satisfying one. I'm sure it was frustrating. We take any issues extremely seriously. I have reached out to our F&B management staff to correct any and all issues. Your feedback is important to us and encourages improvement for future stays. We appreciate your business and... More

HOUSTON, TEXAS
Top Contributor
184 reviews 184 reviews
55 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Let's start with the good. Plenty of free parking, friendly front desk staff, very clean overall, quite rooms if away from the road, comfortable beds. Not so good? Service in the restaurant horrid. Food not bad. Only tried breakfast but when we arrived at the host stand, no one to greet us. We saw EVERY table was not bussed. Hummm,... More

Was this review helpful? Yes
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your review with us. I appreciate you acknowledging our nice hotel, comfy beds. I’m terribly sorry to hear that it was frustrating when you went to have breakfast; please accept my apology. I regret leaving you with a poor impression. Your sincere comments, which highlight our successes and areas for improvement, are... More

Tucson
Top Contributor
133 reviews 133 reviews
21 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel. It's an updated and converted Holiday Inn. The rooms are a bit small but nicely updated, clean, and comfortable. It is not convenient to the old downtown, but as that was not important for this trip, I was very pleased with the choice (except for below). For many years, you could checkout from Hilton properties... More

Was this review helpful? Yes 1
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the service you have come to expect from DoubleTree. Your comfort is important to us and I’m sorry we disappointed you. The little details definitely do make a... More

South Elgin, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late at night and were greeted by very friendly staff offering warm cookies. The room was very nice and very clean. We ate at the bar in the restaurant enjoying the company of a friendly bartender. The menu offered a nice variety of items and our choices were very tasty. We would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 7
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

I appreciate you sharing your kind review with us and other travelers. I’m delighted to hear of the warm hospitality provided to you by our staff; I will be sure to share your kind remarks. Thank you for taking the time to write, your review serves as encouragement for our entire team. More

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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd., Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Reservation Options:
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

311 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Santa Fe #22 Romantic Hotel in Santa Fe #26 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
Number of rooms
130

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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