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DoubleTree by Hilton Santa Fe

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4048 Cerrillos Rd., Santa Fe, NM 87507
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1 room 1 adult
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DoubleTree by Hilton Santa Fe
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440 Reviews from our TripAdvisor Community

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Bernalillo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The staff from front desk, restaurant, house keeping and Randi the general manager were superb. They made myself and Sheriffs from all over New Mexico welcome as if it was our second home. If we checked in late or early the staff went out of their way to take care of us. We were in and out for over a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jack L
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was friendly and made every effort to ensure that our stay was enjoyable. The food was delicious and the room and shutter service was excellent. The friendly staff made our trip an inspirational experience due to the service provided by Micheal W., Evan Ross and Javier. The shuttle drivers were most accommodating, pleasant and informative in providing information... More 

Helpful?
Thank guam1234
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love the confidence of knowing I'm getting a clean comfortable room in a Hilton Hotel. And I was not disappointed. We really enjoyed meeting and talking with Ernesto and Apryl who were at the helm this morning when we left. It's such a beautiful thing to be able to talk to people who live in the area. These two... More 

Helpful?
1 Thank jpetrozzi
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was here on a business trip in January and loved the experiance. The staff was friendly, affordable price and the room was nice and clean .. Next time I'm in Santa fe I do plan on staying again .. Very convenient location as well.

Helpful?
Thank Maggie C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came here last month and was very pleased the staff was super friendly and room was very clean and comfortable. I loved it would definitely recommend this place to everyone! I have found the hotel perfect for me and my family

Helpful?
2 Thank Lili Varela
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to have met your expectations. It is our goal to provide the best service and accommodations possible to each and every guest and our pleasure to ensure an enjoyable stay for you and your family. Your recommendation is Awesome and we look forward to your return... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband and I have been traveling across the USA and have stayed at many hotels over the past month. Each hotel did provide a breakfast so I was very surprised when I heard the front desk attendant explain that Double Tree does not provide a breakfast. Also, we got a room that had a wall right in front of... More 

Helpful?
Thank Anna W
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for choosing to stay with us here at the DoubleTree by Hilton Santa Fe. We sincerely apologize for any inconvenience experienced and appreciate the fact that you took the time to share with us what would have made for a better stay. Your feedback is very important as it will assist us with making improvements to better enhance... More 

Wassenaar, The Netherlands
Level Contributor
215 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a few nights. This hotel is located on a very busy main thoroughfare, and the sign out front is extremely hard to see from the road. But you are close to many shops and restaurants, and not that far from the old town. We found the people working reception to be a bit uninterested and aloof.... More 

Helpful?
2 Thank dsm_99
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for the valuable feedback, your comments have been shared with our entire staff so the necessary improvements can be made. It is our goal to provide the best service possible and I apologize that we fell short during your stay. It is always our hopes of regaining ones confidence and we are truly hopeful that if your travels... More 

Dallas, Texas
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel! The rooms are clean, nice and some have a balcony with chairs and a little table. Nice to sit out and enjoy hot cocoa in the winter. The first night our rooms faced the main road so you could hear all the noise and traffic. The second night we were away from the main road, still had... More 

Helpful?
1 Thank FlyGirl129
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for taking the time to share your experience. We set our goals on providing the best service and accommodations possible to ensure a world class experience for our guest. We are please to see that we achieved our goal and exceeded your expectations. Your feedback has been shared with Michael as well as the entire staff. Thank you... More 

Las Vegas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 8, 2016

My wife and I were in Santa Fe for a family event and arrived the previous day. We were able to use our points for the overnight stay and were welcomed as an HHonors member. I used the digital check-in option and was able to select the type and room location we preferred. Staff was very friendly and the room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Carlos M
Rene M, General Manager at DoubleTree by Hilton Santa Fe, responded to this review

Thank you for choosing to stay with us here at the DoubleTree by Hilton Santa Fe and for being a loyal Hilton Honor member. We are pleased to read that you found your accommodations comfortable, our team members friendly and that you were able to take advantage of our convenient digital check-in process. We look forward to having you as... More 

Midland, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 5, 2016

We stayed for two nights and could not be more satisfied. From the moment of my arrival this was the easiest/fastest hotel check in that I have ever had. The entire staff was friendly and the room was clean and easy to relax in. The exercise facility was very handy and easy to feel comfortable in. You can only access... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
5 Thank Leslie H
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