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All 60 Santa Fe hotels

Hampton Inn Santa Fe

2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505
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Ranked #31 of 60 hotels in Santa Fe
A recent review
3 of 5 stars reviewed 1 week ago
Dave B Warsaw, Indiana
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295 people have reviewed this hotel

Traveler rating
    114
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    44
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98
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Warsaw, Indiana
Top Contributor
50 reviews 50 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a Hampton. Staff were helpful. Room was clean. Breakfast was as expected. It is in need of an update (carpet a bit worn, etc). It is not close to the down town so driving there was necessary. It is on the main road so the drive was easy, but there are many places that meet that.

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Dave B, Thank you for choosing our hotel (the Hampton Inn Santa Fe) and taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future. More

Hurricane, Utah
Top Contributor
59 reviews 59 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this Hampton on 8/14 and 15. The staff, especially the gentleman on night duty, was friendly, the room was clean and comfortable. It is an older Hampton and could use some sprucing up but overall it was a good visit. The breakfast was average for a Hampton.

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Peter K, Thank you very much for choosing our hotel and sharing your experience at the Hampton Inn Santa Fe. It is important to us to hear your feedback and suggestion regarding your stay so we'll know how we're performing. If you're in the area again, please allow us to welcome you back. Take care, More

Brussels, Belgium
Top Contributor
143 reviews 143 reviews
23 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 1 week ago

Location is far from the historical center. You need a car. The area is full of other so-so hotels, motels and fast-food. Expensive for what you get. Definitely not the best Hampton, but I doubt NM being a priority for the Hilton group. In conclusion, nothing really wrong but nothing exciting either.

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear FDW1230, Thank you for choosing the Hampton Inn Santa Fe. Please accept our apologies for the inconvenience you experienced finding our hotel and during your stay. The feedback you've mentioned gives us an opportunity to focus on improvements (with noise control and directions) to better serve our guest and keeping in mind our goal of 100% Satisfaction. We hope... More

Baton Rouge, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are very friendly and helpful. The breakfast staff greeted us each day, asking whether we needed anything, and took away our used plates when we finished. The cleaning staff greeted us each morning and asked whether we needed anything for our room and whether it was clean enough. Again very friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Cynthia W, We appreciate you choosing our hotel (the Hampton Inn Santa Fe) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience! More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean, very quiet and the beds are comfortable. Breakfast is good and food is fresh.It is reasonable priced and the location is good too. The bus to the plaza downtown is just a short walk away. A good value for the money.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Christinass3485YA, First I would like to say thank you for your feedback. All of our staff were so pleased to hear such compliments on their hard work, as well as the hotels’ accommodations. Our beds are a big hit for a great stay. I am glad we were able to give you plenty of options for the full hot... More

Ruidoso, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's what you expect from Hampton with a little higher price tag (because of Santa Fe). No issues or problems to report. Every staff member I spoke with over my 3 day stay was pleasant and helpful. If you are driving without your GPS, the signage is easy to miss and pass up along the road.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, Manager at Hampton Inn Santa Fe, responded to this review

Dear George B, Thank you for your review and your compliments. As a manager, it is important to have the whole team onboard with providing excellent customer service at all times. It is our priority to do whatever we can to facilitate your stay, making it enjoyable, comfortable and memorable! We hope to see you again next time you are... More

Portland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We love Hampton for their predictable breakfasts. With two boys, ages 12 and 15, breakfast is very important. We found this inn easy to find at night, room clean and updated. Beds were large and comfortable. Pool was clean and smelled fresh. Laundry area was easy to access. Loads were $1.50 each. Only two minor concerns: the halls were long... More

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear CC3Nassau, Thank you for leaving your feedback on your recent experience with us. I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your bringing this issue to my attention and allowing me to follow up with this. We have some really nice updates coming up and will make your next visit is much better.... More

Hurley, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was our first time to visit Santa Fe and I hate to say I was disappointed with this Hampton Inn. It is an older hotel and has not been kept up. When we arrived, there was a chunk of stucco fallen off from the building in the parking lot, which was still there when we departed. The rooms and... More

Was this review helpful? Yes 1
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Alison454, Thank you for choosing the Hampton Inn Santa Fe. Please accept our apologies for the inconvenience you experienced during your stay. The feedback you've mentioned gives us an opportunity to focus on improvements to better serve our guest and keeping in mind our goal of 100% Satisfaction. We hope to see you again in the future if you... More

Spartanburg, United States
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As usual, the cookies, greeting, room, amenities, breakfast, parking and overall staff were tremendous! we got a wonderful dinner recommendation, had good service as we did laundry and were overall treated well. I would highly recommend this particular inn as well as the brand as a whole.

Review collected in partnership with Hampton

Was this review helpful? Yes 7
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Wanda C, Thank you so much for your review of our property. We are delighted you enjoyed your stay. We will be happy to welcome you back again! More

Miami, Florida
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel, great location and amazing staff! The hotel had a wonderful breakfast bar and Lupita our attendant was fabulous. Our room maid, Monica was fabulous. The Manager was also wonderful. Enjoyed chatting with her. Great hotel and atmosphere. I highly recommend the Hampton Inn in Santa Fe on Cerrillos Road

Review collected in partnership with Hampton

Was this review helpful? Yes 9
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Mabel 1114 Your review is music to our ears…We are so happy to hear about your great stay here with us! Thank you for sharing your review. We are glad to know you appreciated our breakfast and hospitality. We hope to see you again. More

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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#25 Romantic Hotel in Santa Fe
Hotel Class
Number of rooms
81

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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