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Hampton Inn Santa Fe

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3625 Cerrillos Road, Santa Fe, NM 87505
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Hampton Inn Santa Fe
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427 Reviews from our TripAdvisor Community

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Gulf Breeze, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at this Hampton Jan 25th for one night. From the exterior the property needed some definite upgrades, we almost did not even go in because of the exterior appearance. Once inside it was better, the main lobby and core areas were nice, the room was typical Hampton but looked in need of some refreshing. We did get a... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Jeffrey T
Lovington, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the hotel and the friendly staff. Pool was awesome, rooms were clean and nice, coffee was available 24/7, and breakfast was hot....only issue was paying for wifi. Staff was the best part! Super helpful and friendly!

Review collected in partnership with Hampton

Helpful?
3 Thank Holly S
South Haven, Michigan
Level Contributor
146 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel, even though on a main street, is quite quiet. Our room was clean and comfortable. The breakfast was the 2nd best of the 6 Hamptons we stayed in last week. For those who don't want to stay in the old part of Santa Fe, this works great.

Helpful?
4 Thank JBMyers
Norman, OK, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always love to stay at Hampton Inn Santa Fe, and have done so for almost 25 years at least one stay per year. We look forward to our next return. Close enough to downtown, the airport and the mall.

Review collected in partnership with Hampton

Helpful?
4 Thank Charles W O
Laurel, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This was not the best Hampton Inn I've stayed at and probably ranks among the bottom 3 for the chain. I stayed there in January 2016 and the hallways were cold. My room was cold when I got to it. There were water stains on the ceiling of my room. The computers did not work in the business center during... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Brent B
Fredericksburg TX, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything fine -- like most Hamptons. We have stayed at this hotel a number of times before while in Santa Fe. We found the beds in the room we were in somewhat uncomfortable -- which is not usual for Hamptons. They seemed lumpy. Everything was clean and the staff was helpful.

Review collected in partnership with Hampton

Helpful?
5 Thank Charles W
Phoenix, Arizona
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 31, 2015

Upon check in I commented that I thought there might be a discrepancy in the rate I was quoted vs. the rate I was given by the front desk person. She immediately became defensive, repeating herself three times while I checked my confirmation email, that there was no way she could have changed the rate I was quoted. I finally... More 

Helpful?
Thank AndTheyAreOff
Parker, Colorado
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 30, 2015

Santa Fe had been experiencing some cold temperatures for a few days before we arrived and it continued to be cold while we were there. We asked for a room on the top floor, which was the second floor of this two-story hotel. When we got off the elevator on the second floor, it was obvious that there was no... More 

Review collected in partnership with Hampton

Helpful?
Thank timanddiane1973
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear timanddiane 1973, Thank you for the comments regarding your recent stay. We are sorry to hear of your disappointment in the condition of your room. Providing the quality service our valued customers expect and deserve is our primary goal. We look forward to having another opportunity to show you how much we enjoy having you as our guest at... More 

Whitehall, Michigan
Level Contributor
125 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 21, 2015

The rooms were very clean, the linens were new, and the reception was very attentive. We had a great nights rest. The downside was the Direct TV and the Breakfast. Nothing about Direct TV that the hotel can fix except to replace it. The internet was also a bit flaky. Not usual for a Hampton Inn. The breakfast was miserable.... More 

Helpful?
3 Thank humunuku01
Denver, CO
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 18, 2015

This is the worst Hampton Inn I've ever stayed in and I stay in a lot of them. Arrival experience after e-check in; front desk person gave me the key and said "elevator to your right and you're up way, way, way in the back". No welcome, no recognition of being a Silver Honors member. Room was about 60 degrees... More 

Helpful?
Thank COInsuranceWiz
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear COInsuranceWiz, Thank you for taking the time to review Our Hotel during our recent stay with us. Please accept my sincere apology for your unpleasant stay . We strive to ensure our most valued guests experience the best visits possible during their travels and we deeply regret that we fell short of our goal this time. More 

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