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Hampton Inn Santa Fe

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3625 Cerrillos Road, Santa Fe, NM 87505
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Hampton Inn Santa Fe
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364 Reviews from our TripAdvisor Community

Traveler rating
    137
    114
    60
    35
    18
See reviews for
112
143
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Phoenix, AZ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent two nights here on our way to Flagstaff. The location was fine and the hotel amenities (wi-fi, breakfast, room) satisfied our needs. Unfortunately, we were originally placed on the 2nd floor and had to walk through the construction zone before asking to be moved. Hotel management should have closed the floor. The desk clerk was apologetic and very accommodating.... More 

Was this review helpful? Yes
Santa Fe, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

After a 10 hour drive ending in a severe rain storm my wife and I waited 15 mins for cars to clear from the front entrance. There was a black, rusty, Mustang that was taking up one of the two lanes blocking access to the parking lot. Forced us to carry luggage in driving rain. I complained to the front... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Richard M, Thank you for your recent review and your candor regarding your stay at our hotel. We are so sorry . We truly did our best to inform all of our guests of this necessary situation. Renovations are challenging as you can well imagine and there is no perfect time for many of the necessary functions. However, we... More 

Wilmington, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel corridors being renovated - paint, lights, carpeting. Rooms in similar need. Best asset in building is night clerk, Tonda, she does it all - fix the TV remote, adjust the closet door, activate the business office computer, suggest good restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Perry P, We appreciate your feedback on your recent stay and sincerely apologize for the related issues you experienced. We are currently addressing these items with our teams. We are happy to confirm that the Hampton Inn Santa Fe is currently undergoing a major renovation. We are very excited that we will have a truly upgraded and enhanced hotel... More 

Tulsa, Oklahoma
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed four nights for work, and had a miserable stay. They are remedeking, and rather than close the upper level where the work was, they placed me there. The hall had trim removed and coverings on the floor to catch the debris. I had to step around the workmen at times. The walls were incredibly thin, and I heard... More 

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear TsaLaGi, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again... More 

Hyde Park, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived here after a drive from Denver. They moved me from my requested 2nd floor to the first due to construction on the 2nd floor. Good thing, as another guest did not appreciate the 2nd floor. (I am Hilton Honors so they may have taken that into consideration.) Hotel was very nice, room very clean, everything working fine. Laundry room... More 

Was this review helpful? Yes 3
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Ray L, I thank you for your comments, I am glad that we met your expectations in many ways. I will be sure to bring up your concerns with the responsible staff members. Please visit us again in the future. More 

Red Wing, Minnesota
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a perfect hotel to stay at if you want to visit downtown Santa Fe, without having to spend top dollar there. Also very convenient take off point to drive to Taos and other locations in the area. BTW, Tanda is the person who works evenings until 11 pm. She can help you figure out almost anything-nearby restaurants, tips... More 

Was this review helpful? Yes 2
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Richard M, Thank you for taking the time to write a review of your stay at Hampton Inn Santa Fe! It is wonderful to know that our team members made your time with us even better! Our team loves what they do and we enjoy making our guests happy. We appreciate you recognizing their hard work and we'll pass... More 

Colorado
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, reasonably priced hotel on the main commercial strip in Santa Fe. We arrived for a quick overnight stop and this hotel worked well for us. Breakfast was included, room was clean and quiet. Location was close to restaurants.

Was this review helpful? Yes 1
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Gayle S, Thank you for sharing your experience at the Hampton Inn Santa Fe. We appreciate your loyalty to Hampton Inns all over the country and we are glad that we could provide you the clean room, great customer service and consistency in overall stay that you expect from us. We hope that you'll return to visit us again... More 

Santa FE, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was clean and comfortable. The person at the front desk was great! The weather was stormy and my husband didn't bring a coat. She let him borrow a brand new coat she had purchased that day and recommended a great restaurant as well!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Gayle S, Thank you for taking the time to write a review of the Hampton Inn Santa Fe! We are happy that we could give you comfortable accommodations and a lot of value-added services, like our complimentary breakfast, to help make your stay great. We appreciate you allowing us to serve you during this visit and we hope to... More 

Red Wing`, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose to stay at this location because it is close to historic downtown Santa Fe and to Taos, NM. We had easy access to downtown Santa Fe, without the hassle of the crowds there. When we drove to Taos, this was the perfect place to leave for there.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Richard M, Thank you for your review of your recent stay with us at Hampton Inn Santa Fe! We are glad to hear that you found our location to be convenient for your visit and had excellent customer service from our team. Thank you again for taking the time to share your thoughts - we hope to see you... More 

Denver, Colorado
Top Contributor
99 reviews 99 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service level of the front desk clerk during check-in was the best I've ever experienced, and this is coming from someone who spends 70-80 nights in a hotel each year. Beyond that, everything was as expected--good selection of breakfast items (though the staff could have done a better job of keeping these items stocked); comfortable, quiet room; clean appearance... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear travelitis9, Thanks for the compliments of Tanda and her level of service. We are happy to hear you would return and stay with us again, and we look forward to seeing you soon. We are delighted that you enjoyed your stay and found our location convenient for discovering the sights and attractions in the downtown Santa Fe. More 

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