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All 60 Santa Fe hotels

Hampton Inn Santa Fe

2.5 of 5 Hotel   |   3625 Cerrillos Road, Santa Fe, NM 87505
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Ranked #35 of 60 Hotels in Santa Fe
A recent review
5 of 5 stars reviewed 5 days ago
Patti G Albuquerque, United States
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309 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The desk clerk was helpful and the room was very nice and clean. Great mattress. The TV has HD programing which was very nice. Breakfast was simple but there was plenty to choose from and worked for us.

Review collected in partnership with Hampton

Was this review helpful? Yes 5
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Patti G, Thank you very much for taking the time to post this AWESOME review of your stay at our hotel. I am very happy to hear our employees took excellent care of you while you were with us. I truly believe we have the best staff in the business! Thank you for choosing Hampton Inn Santa Fe. We... More

North Buckinghamshire
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

For a centrally placed hotel, this offers very good value. The rooms are clean and well serviced. Wifi is very good, and free. Complimentary breakfast is no frills, but offers a wide variety. A bit too processed for me, but can't complain for free. Very good reception staff, who are the right side of friendly and still efficient and professional.... More

Was this review helpful? Yes 5
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Pris0nbreak, Thank you very much for posting this wonderful review of your stay with us. Our goal is to insure all of our guests leave our property 100% satisfied and it sounds like we hit our goal with your stay. Thank you very much for your business and we look forward to your return in the future! More

California Hot Springs, California
Top Contributor
99 reviews 99 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Oddest location ever for a Hampton - miles from any freeway. Beds great, but they had the oddest printed postits on the headboards (2 on each bed) telling us that they provided fresh linens. Pretty much everyone knows that, the notes seem, well, silly. Staff nice, but rarely on front desk in morning. Left feeling disappointed .

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear, Mafac Thank you for staying with us at the Hampton Inn Santa Fe and taking the time to write a review. We strive to provide the best service possible. We are sorry your experience was not a positive one and your expectations weren't met. We have addressed your inconvenience with our Management Team and your feedback will help us... More

Amelia, VA
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Reasonably priced Hampton Inn with nice pool and hot tub. The hotel is in great need of updating and refurbishing. The carpets are stained and worn, furniture in our room was stained. The walls are banged up. It was fine for a one night stay but not up to usual Hampton Inn standards.

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear BeachgirlVA, We just want to let you know how we appreciate your business and your recent review. We are sorry your stay was not a positive one, but guest reveiws help us target our problems and help deliver on details to improve our hotel and service. We will pass on your review to our Staff, and again, Thank you... More

Scarborough, Maine
1 review
3 of 5 stars Reviewed 2 weeks ago

We are Hilton Honors members and always stay at Hilton Hotels; primarily, Hampton Inn and Suites. This Hampton Inn in Santa Fe is old and in need of additional updating and perhaps a good cleaning. The carpet in our room was stained and actually had wrinkles in it. Plus the view out the window on the side where we stayed... More

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear, Elizabeth W, Thank you for taking time to give us your feedback. I would like to sincerely apologize for any inconveniences you may have encountered throughout your stay with us. It is our goal to try and give our guests the best hospitality experience possible and I am sorry we did not meet those expectations for you. We are... More

Albuquerque, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recommend this hotel, its off the beaten path for a Santa Fe NM experience but worth staying at, Clean rooms and pool. Staff very courteous. Parking lot a little small but fenced with shrubs for some privacy.

Review collected in partnership with Hampton

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Robert T, Thank you for your amazing feedback. It is so important to hear from our guests and how they see the hotel. We are glad that you enjoyed your stay and all the things our hotel has to offer. Our location is one our favorite things about the hotel, it is so nice for our guest to miss... More

Btown wa
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited Santa Fe to attend Indian Market and stayed at the Hampton Inn since I am a Hilton Honors member. Rooms are of adequate size and include a refrigerator which we always love. The front desk checked us in with no problems and was very friendly. We like the free parking. Hotel is located on a busy road so... More

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Nat D, We so enjoyed reading your review, and thank you for the kind words. So glad you enjoyed your stay with us, and I'm especially pleased that my team was helpful and welcoming. It's our pleasure to have you as our guest, and we look forward to welcoming you back. More

Calgary, Canada
Top Contributor
132 reviews 132 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel in in need of a makeover. There was chipped paintwork and chips in the bath tub together with some strands of black hair - Yuck! The floors were creaky and the rooms not all that soundproof. The beds were not as comfortable as we normally gat at the HI chain. The worst thing was access from the road;... More

Was this review helpful? Yes
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear David W, I am very sorry that you experienced the issues mentioned in your review. I can see how this would be frustrating for you. The issues you mentioned are not common problems at this hotel and certainly not acceptable. Please believe that we can and will correct the issues mentioned, and we do hope you will give us... More

Plano, Texas
Top Contributor
66 reviews 66 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My husband and I were on our way to Sedona and made a one night stop in Santa Fe. We usually stay downtown in Santa Fe but since we were only there for one night, we opted to stay some place that would be easier to get into and out of in the morning. The Hampton Inn was very nice... More

Was this review helpful? Yes 6
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Pickle444, Thank you for your comments. We are glad you enjoyed the cleanliness of our hotel. We work very hard to make sure our rooms are clean and comfortable. We look forward to having you stay with us again. More

Summit, New Jersey
Top Contributor
96 reviews 96 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed September 16, 2014 via mobile

While the staff here was very nice , this was a pretty run down Hampton. I travel a lot and stay in all sorts of hotels and a Hampton is usually in much better shape in terms of carpeting , furniture etc.

Was this review helpful? Yes 1
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review

Dear Tally 11111, Thank you for taking the time to post this review of your stay with us. We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay.... More

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Additional Information about Hampton Inn Santa Fe

Address: 3625 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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