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Inn and Spa at Loretto

4.0 of 5 211 Old Santa Fe Trail, Santa Fe, NM 87501
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Certificate of Excellence 2014
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Inn and Spa at Loretto
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Inn and Spa at Loretto
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875 reviews from our community

Traveler rating
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    95
    63
    25
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166
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135
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Inn and Spa at Loretto
See the most recent reviews
Baton Rouge, Louisiana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2011

I have traveled all over the world and have spent many nights in many hotels. This was by far the best, the staff, the cleanliness, the service was incredible. Sante Fe has a draw that really touches the senses. Then to stay at a hotel such as the Inn and Spa at Loretto really enhanced the enjoyment of being there.... More

Was this review helpful? Yes 3
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2011

We loved the restaurant and the staff was friendly. The hotel is old, and the the room was small. The worst part about the room was the color of the walls. I felt like I was inside of a Roasted Red Pepper. For such small spaces, the rooms should be clean and neutral to give a sense of relaxation and... More

Was this review helpful? Yes 2
Santa Monica, California
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 10, 2011

These day's I'm scrutinizing the reviews harder. Wondering if they are real. I’m here now and agree with the others who enjoyed the Inn & Spa at Loretto. We usually go to the La Posada, which is nice but this trip wanted a change of pace. I found the rooms to be especially nice. Liked: Rooms not overstuffed with furniture... More

Was this review helpful? Yes 5
InnandSpaatLoretto, Director of Sales at Inn and Spa at Loretto, responded to this review

Dear RecessionaryMary, On behalf of the entire team, thank you. Your comments were shared with every employee at the Inn. It's rewarding when our guests take notice of our service and take the time to comment. We appreciate it so much. You're always welcome, Dana Ortega More

San Anselmo, CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 3, 2011

We stayed at the Inn at Loretto for three nights and could not have been happier with the property, staff, room, amenities and facilities. The package we had purchased included our room, breakfast each morning, a dinner and massages for the two of us and I could find fault with none of these. Our beautifully appointed room with small patio... More

Was this review helpful? Yes 6
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2011 via mobile

I visited Santa Fe with family member and stayed at the Inn and Spa at Loretto. The hotel was beautiful and location ideal for sightseeing. The service was fabulous from the day I arrived to the day I departed. Carlo at the front desk was pleasant and friendly. I enjoyed a delicious dinner in restaurant where not only was the... More

Was this review helpful? Yes 3
Sunrise Beach, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 25, 2011

We arrived to a good check in with Carlo at the front desk who presented himself personable and professional. After freshening up with a brief retreat to our rooms, we decided to reconvene in the restaurant. I ordered directly from the menu, my meal was well prepared, and, presented wonderfully. The breads were fantastic. With our final retreat to our... More

Was this review helpful? Yes 4
Moline, Illinois
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 16, 2011

We stayed at the Inn for a conference, and had stayed there before for the same conference. Although we asked for the same room we had last time (a wonderful room) we were given a room right above the front desk area. We were mildly disappointed at not having our request honored. Friday night, live music was presented in the... More

Was this review helpful? Yes 4
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 17, 2011

My husband and two year old son had a fantastic stay here. It's a beautiful hotel and the staff could not have been more helpful and friendly. The food at the restaurant was great for every meal, and the service was impeccable. We would stay here again without reservation. Definitely worth every penny and in a terrific location.

Was this review helpful? Yes 3
InnandSpaatLoretto, Director of Sales at Inn and Spa at Loretto, responded to this review

Dear Susan, We're delighted by your comments. Our entire team is dedicated to providing our guests with extraordinary service and we appreciate it when our guests take notice. We've shared your comments with the team and look forward to welcoming you back. Please contact me directly if I can ever be of assistance. Sincerely, Dana Ortega dortega@destinationhotels.com 505-984-7962 More

Greenwood Village, Colorado
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2011

What a great trip! We were celebrating my fiancees graduation from med school and chose Loretto based on the pics we saw on the internet. We arrived before check-in so the gal at the front desk was nice enough to let us get our room a couple hours early. The rooms are dark as many others have said but it... More

Was this review helpful? Yes 4
utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 3, 2011

Overall our stay was not very good. We were left wondering how we spent a night in Santa fe and only experienced bad service and gross food. It started with waiting a long time for the valet to arrive. He was busy but also rude. Nothing like being mistreated by a valet to start off your stay. The room was... More

Was this review helpful? Yes
InnandSpaatLoretto, Director of Sales at Inn and Spa at Loretto, responded to this review

Dear Snowbird84078, Please accept our sincere apologies for your disappointing stay. I would appreciate the opportunity to speak with you further. Please email or phone me directly at any time. Most sincerely, Dana Ortega 505-984-7962 dortega@destinationhotels.com More

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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Number of rooms: 134
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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