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Inn and Spa at Loretto

4.0 of 5 211 Old Santa Fe Trail, Santa Fe, NM 87501
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Inn and Spa at Loretto
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Inn and Spa at Loretto
Inn and Spa at Loretto
Inn and Spa at Loretto
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928 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth, Minnesota
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my favorite hotel in Santa Fe! They have always disclosed the extra fees, such as parking & resort, etc beforehand. But I have always made my reservation directly. If you made your reservations thru a discount website and tried to cheap out, too bad for you if you feel it wasn't up to expectations!!!! I have stayed here... More 

Was this review helpful? Yes 1
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Wow, thank you Gretchen B! We are so truly honored by your loyalty and sincerely appreciate the time you took to post a review. We look forward to your next visit! Warmest Regards, Tom McCann, General Manager, Inn and Spa at Loretto More 

new york
Top Contributor
122 reviews 122 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had the good fortune to arrive at the hotel very late with a guaranteed very special reservation and found the hotel full. Apologetically they gave us the penthouse suite. It was spectacular in every way....decor, views, amenities, artwork. Perfect for a celebration where one needs to invite 20 people or more. Beautiful terraces, wonderful light. My husband was sick... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend with our toddler and baby. Stellar location! Walked everywhere. Rooms are nice, nothing amazing but clean and cozy. Bathroom updated. Our room had a terrace/rooftop access with a table and chairs set up. It wasn't private, but we were the only people outside. Nice to put kids to bed and have an extra room... More 

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Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Katieotterman, Thank you for taking the time to share a review about your stay at the Inn and Spa at Loretto. We are delighted that you enjoyed your stay and pleased to know you enjoyed the outside terrace as well. Hopefully you were able to catch one of our magnificent Santa Fe sunsets during your visit! Thank you for... More 

Bixby, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

Very cute, nice place to stay! Close to nice restaurants, shops and sight seeing! We booked last minute, and they were very accommodating to our needs. Staff was friendly and welcoming, lots of shopping in the hotel.

Was this review helpful? Yes 1
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Amanda S, Thank your for taking the time to review the Inn and Spa at Loretto. We are so delighted you enjoyed your stay and appreciate your thoughtful compliments to our staff and amenities. Thank you again. We look forward to welcoming you back to the Inn on your next visit to Santa Fe! Warm Regards, Tom McCann, General... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So, its nuanced...I've read some of the other reviews and it's true--the valet parking at $21/nt is a rip (and expect to tip on top of that), but the guys serving are sweethearts. Yes, the kiva's aren't working ones where you can light a fire, and indeed, the rooms are small, and the heaters noisy, waking us on the hour--disappointing;... More 

Was this review helpful? Yes 2
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Wow, thank you naimuji! We really appreciate the time you took to share a review of your experience at the Inn and Spa at Loretto and are so delighted you enjoyed your stay. Your comments to our hospitable, welcoming staff, as well as our historic charm, warm ambiance and décor are such a incredible compliment. We are very proud of... More 

New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first email arrived -- "Your feedback is important!" ...well, no...really. It would be embarrassing for both of us. Again, another email "Please give us your feedback!" Well, ok, if you insist. My family's experience was terrible...hotel was a major clunker. We made a late reservation during the holiday break for one night at the Inn. Arrived to find a... More 

Was this review helpful? Yes
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear rwndrr, We sincerely appreciate the time you took to share a review of your experience. Your feedback is extremely valuable as it helps us improve our guest services. We thank you for choosing the Inn for your holiday getaway and are very disappointed to learn that your stay did not measure up to the legendary experiences we are known... More 

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked a room at the Inn for a post-NYE trip to Santa Fe. The hotel has a welcoming entrance and, if you drove to Santa Fe, you'll be greeted by their valet staff. Although, the price of the valet service is a bit steep at $21/day. There is no obvious valet stand, so you kind of have to wait around... More 

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Santiago, Chile
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a review of some hotels in Santa Fe, we decided to choose Loretto, right in town, has the SPA and newly remodeled. But what a terrible service right from the valet. Nobody showed up for a while, and then when he approached, even though my car was the first one in line, he went to another. I had to... More 

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Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear 987tatiana123, We appreciate the time you took to share a review of your experience. I’m very disappointed to learn that your stay did not meet your expectations. Your feedback is truly valued and helps us improve our services. I’ve personally shared your review with the valet and engineering departments and can assure you matters where addressed accordingly and promptly.... More 

Kansas City, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is so wonderful. It's beautiful, has a great location near the Plaza, and is also very dog friendly. Our room had a fireplace and a fenced patio that the dog could roam around on. The service was first class.

Was this review helpful? Yes 1
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Thank you Mary Fran D! We are so pleased you enjoyed your stay and honored to receive your high ratings. Your compliments to our rooms and "first class" service are very appreciated and have been shared with the entire team. We hope your travels bring you back to Santa Fe, and the Inn, soon! Best Regards, Tom McCann, General Manager,... More 

What day is it?
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a Junior Suite [3 months prior to arrival through Centurion] requesting King bed and rollaway for parents and 9 year old son. Hotel confirmed booking and requests. On arrival at 5pm they informed us they had no rollaways available as other guests had used them up. My wife went ballistic and demanded they find a solution to which they... More 

Was this review helpful? Yes
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear DesignJunkie, Thank you for taking the time to share a review of you experience. I’m delighted to hear that your encounters with our valet team were exceptional. We have an incredible team and it sounds like they took great care to meet your needs. That said, I’m very disappointed to hear that other encounters during your stay did not... More 

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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto
Hotel Style:
#4 Green Hotel in Santa Fe
#6 Spa Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#10 Business Hotel in Santa Fe
#17 Romantic Hotel in Santa Fe
#24 Family Hotel in Santa Fe

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