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All 60 Santa Fe hotels

Inn and Spa at Loretto

4.0 of 5 Hotel   |   211 Old Santa Fe Trail, Santa Fe, NM 87501 (Downtown)
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79%
Ranked #17 of 60 hotels in Santa Fe
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
larry126 Washington, DC
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836 people have reviewed this hotel

Traveler rating
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See reviews for
160
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126
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Washington, DC
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went to Santa Fe for a short five day vacation. Our room (204) was poorly lit with one small window. We did not have a balcony and the room felt small. The window looked over an unattractive HVAC vent and there were pigeons walking along the space outside the window so I could not leave it open. The hotel... More

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Houston, Texas, USA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

If I could give 2 1/2 stars, I would. It's better than "poor" but still below average. In summary Pros: - the location is wonderful if you are in Santa Fe to visit the plaza Cons: - the rooms are cave-like and in desperate need of updating - bathroom is too small for two people to pass each other -... More

Was this review helpful? Yes 1
San Antonio
Senior Reviewer
9 reviews 9 reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wow! What can I say...The staff was extremely accommodating considering that my (3) room choices were incorrect based upon the number of guests that I was bringing. The staff truly went above and beyond their duties to ensure a pleasant experience for 3 generations of my family during the July 4th Holiday week. I appreciate the attentive service, the prompt... More

Was this review helpful? Yes 6
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I was disappointed with the Inn & Spa at Loretto, which I rate as distinctly below expectations. I was particularly peeved at having to pay for valet parking when my car was parked within just a few feet of the main entrance, though hidden from view. While I don't object to paying for on-site parking per se, the fact that... More

Was this review helpful? Yes 1
Santa Clara, California
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights and were on the 2nd floor so we hardly had to use the elevator. The hotel is very charming with the historical prints in the halls. Even though we did not have a balcony, our room had big windows that open and the afternoon sun mixed with the rain gave the room a European feel.... More

Was this review helpful? Yes 7
New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I agree with those who stated that they thought this would be a higher end hotel than it was. We had a lovely room with a balcony and though small, it was comfortable. Parts of it were a little shabby and the armchairs definitely needed a thorough cleaning. No turndown service. Wish there had been a listing of tv channels... More

Was this review helpful? Yes 7
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Maggie, We sincerely appreciate the time to post a review and are happy to hear that you enjoyed your room, as well as dinner and your spa treatment. I am however disappointed to learn that your experience with breakfast and in-room dining did not meet the level of exceptional service we are known for. Please know these issues were... More

Harpenden, United Kingdom
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for one night and arrived early as we had only driven from Taos. The reception staff were helpful in allocating a room which was ready for us immediately. The room was large enough for 4 - 2 queen beds. We were overlooking the church next door which provided a nice view. The bathroom was good and well supplied... More

Was this review helpful? Yes 6
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Rachel K! Thank you for taking the time to review the Inn and Spa at Loretto. We are delighted that you enjoyed your stay. You feedback regarding additional mirrors in the room has been noted and will be taken into consideration. Thank you for your compliments to our pool, amenities and valet team. We hope your travels bring you... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay was brief, but we did have dinner that night & everyone that worked there was very nice. There was 1 busboy (man) that went way above & beyond to help tell us where to go eat for lunch, etc. He was even "off" & still made it a point to help us. All of his recommendations proved great!... More

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Was this review helpful? Yes 8
New York City, New York
Contributor
19 reviews 19 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I was under the impression that this is a high end hotel. I was disappointed. let me start with the [positives: The hotel is lovely, clean, and well located to the town plaza. Most things are within walking distance. The restaurant had a lovely breakfast (I did not try their dinner menu.) Now the downside: You get nickel and dimed:... More

Was this review helpful? Yes 2
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear operadiva1210, Thank you for taking the time to provide a review of your stay. I’m disappointed to hear that your stay did not meet your expectations and would very much appreciate the opportunity to discuss this matter with you further. I’d also like to know what room you were in so we may replace the TV listing chart as... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I should have known from the disdainful tone in in the "Oh... You booked this through a third party..." That things were not going to be as wonderful as expected. The room was modest, with a view of the air conditioner on the adjacent building's rooftop. The floor we were placed on was the floor reserved for families with small... More

Was this review helpful? Yes 1
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Samantha W, Thank you for taking time to provide feedback about your stay. I am very disappointed to hear that we did not meet your expectations and would very much appreciate the opportunity to discuss these matters with you further. I have sent you my direct contact information via private message. Please know that the behavior you mentioned above... More

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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Inn and Spa at Loretto 4*
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Santa Fe #5 Spa Hotel in Santa Fe #5 Green Hotel in Santa Fe #6 Luxury Hotel in Santa Fe #16 Romantic Hotel in Santa Fe #17 Top resorts Hotel in Santa Fe #17 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 134 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark. ... more   less 
Number of rooms
134

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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