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Inn and Spa at Loretto

#21 of 60 Hotels in Santa Fe
GreenLeadersSilver level
211 Old Santa Fe Trail, Santa Fe, NM 87501
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Inn and Spa at Loretto
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1,015 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed with a friend for a week in Santa Fe (lots of side trips), but the Loretto was an excellent choice - location, service, staff. Less than five minutes to the Plaza (shopping, restaurants), a 10 minute walk to Canyon Road (galleries, shopping), and an easy drive out of town to the Turquoise Trail, Taos, Bandolier, etc. There are a... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

If you are looking for a genuine Santa Fe hotel experience, the Inn is THE place to stay. Staff is very attentive; Premises is charming and clean. Valet parking is efficient. Hotel bed and pillows are awesome! Shops located in the Inn are very special. Restaurant food is terrific 'tho pricey.

Was this review helpful? Yes 1
Albuquerque, New Mexico
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice, clean, modern adobe style hotel close to the plaza with an excellent service staff. Easy walk to most restaurants, museums and shops. Parking on-site, but valet only with a $21 service fee. Somewhat pricey but discounts were available when we traveled. Luminaria restaurant has good food and an pleasant outdoor seating area.

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Friday Harbor, Washington
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is my second review of this hotel. The first was less than gushing, for all sorts of reasons. This time the experience was much better. My initial review focused on some real issues with the staff. They were unwelcoming, not particularly responsive to our requests, and the front desk seemed always understaffed, even at peak check-in times, resulting in... More 

Was this review helpful? Yes 1
Kentucky
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Inn at Loretto while site seeing in Santa Fe and Taos. We stayed three nights - Friday through Sunday. The Inn at Loretto is located on the southeast side of the historic downtown district of Santa Fe. It is within walking distance of all of the shops, bars, and restaurants in the historic quarter (recommend El... More 

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Milwaukee, Wisconsin
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I recently stayed at the Inn and Spa at Loretto for a group business trip. Overall, the property was perfectly located, the common areas were attractive, and well-kept. I loved the exterior of the hotel. The pool area was small but also very nice. Our group had a welcome reception on the terrace which was lovely. Food was very good... More 

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Sugar Land, Texas, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

No air conditioning in the room, contacted hotel mgmt day one and received no resolution. This was after changing rooms due to being directly above the hotel trash dumpster. No wifi in room and bathroom was not well lit.

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Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Shaan T, Thank you for taking the time to post a review. We are disappointed to hear that your experience did not meet your expectations and sincerely apologize for the inconvenience you experienced with the air conditioning and Wifi. Please know that I have personally addressed these issues with my Director of Engineering and IT Manager. We appreciate the... More 

Phoenix, Arizona
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was just very convenient to all the places I want to visit. This is a very busy hotel with a lot of customers I could see in the lobby. Our room was upgraded with a balcony... fancy!!! with fridge, no microwave ;(

Was this review helpful? Yes 1
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Thank you Starkey2015! We are so pleased you enjoyed your stay and honored to recieve your five star rating. Your feedback and patronage are truly appreciated. Thank you for taking the time to share a review. We look forward to welcoming you back to the Inn and Spa at Loretto on your next visit to Santa Fe! Best Regards, Tom... More 

minneapolis
1 review
2 of 5 stars Reviewed 1 week ago

Very nice hotel in a great location. The issue we had was the lack of customer service at all levels (with the front desk being the worst!). Upon check in, we were given a key for a certain room. The key did not work and the room was located right near the elevator. We went back down to front desk.... More 

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Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

After a long travel day, we arrived around 4:00 pm. The valet parked our car and we were escorted into the hotel. The receptionist then informed us that the hotel was overbooked and we were sent around the corner to another hotel. I am 61 years old, do quite a bit of traveling, and have never had this happen. It... More 

Was this review helpful? Yes 1
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