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Inn and Spa at Loretto

4.0 of 5 211 Old Santa Fe Trail, Santa Fe, NM 87501
#17 of 60 Hotels in Santa Fe
859 Reviews 4 of 5 stars
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Certificate of Excellence 2014
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Inn and Spa at Loretto
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Inn and Spa at Loretto
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859 reviews from our community

Traveler rating
    438
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    95
    59
    24
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164
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130
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
122 reviews 122 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

A room with a shared balcony from which our neighbours could look straight into our bed is not ideal for letting daylight into a room, so we moved to another room, with little trouble. But the rooms are a bit tired and the bathrooms and closets very small with dreadful arrangements of doors! Bar was nice, staff were fine but... More

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San Francisco, CA
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here recently and found the common areas to be gorgeous. While, the actual room really could use a refresher in furnishings. The bed was old, had a big dip and was uncomfortable. It also smelled like smoke. The staff was friendly -but not over-the-top service like at many hotels. The grounds, lobby, restaurant were gorgeous and very conveniently... More

Was this review helpful? Yes 1
Park City, Utah
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I received one of the best massages of my entire life from Maria! As a former Director of Spa at luxury properties and in the industry for over 14 years I have experienced many. Maria was in my top 3! The entire staff was wonderful and the spa was beautiful. You must visit!

Was this review helpful? Yes 9
atlanta
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Love the location of this hotel. I do agree the rooms are small and dark. We had two double beds. No queens are available. This is a beautiful property. The pool and spa are exceptional. There is a fee for parking and breakfast. Great hotel for couples.

Was this review helpful? Yes 6
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Thank you dbrennen2000! We are delighted you enjoyed your stay and appreciate the time you took to post a review. We couldn't agree more, the Inn is a great experience for couples and we offer many amenities for romantic getaways. Thank you for your compliments to our pool and spa. We look forward to welcoming you back soon! Warm Regards,... More

Denver, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Loretto Inn is a great place with a wonderful. From the moment you arrive your are greeted with friendly staff that makes you feel so welcome and special. My husband and I stayed there for our Anniversary and I have to say they really made our stay very special and memorable. For dinner we dined at Luminaria and the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this hotel as the place to celebrate our Ruby Wedding anniversary while on a Route 66 road trip, and it was to be our first rest day since departing from Chicago. From the moment we made our reservation for the 2 nights at $460, plus parking $48, plus service (what service?) $35, spa treatments $430 [plus 20% tip... More

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked an upgraded room with a "sitting area". The sitting area was really small and not worth the upgrade. The spa massage was nice, but I wouldn't pay for the add ons; they are not really worth the price. The lounge /restaurant was good enough, our waitress on the first night didn't provide such good service, but Brian was... More

Was this review helpful? Yes 7
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Greatplaces2go Thank for taking the time to share your experience at the Inn. We are delighted that you enjoyed your spa service and also happy to hear that you enjoyed our daily artist in resident. We love having the opportunity to connect guests with the “Art and Soul of Santa Fe” and always appreciate receiving feedback about the exceptional... More

Chula Vista, California
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very centrally located. The front desk staff were helpful and accommodating. The hotel is very nice but a little on the dark side; it was clean and comfortable and I would definitely stay there again. However, keep in mind that a lot of extras will be charged. Also, room service is pricey. I ordered yogurt and fruit... More

Review collected in partnership with this hotel

Was this review helpful? Yes 8
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear IRMA L, We sincerely appreciate the time you took to provide a review of the Inn and Spa at Loretto. We are so pleased you enjoyed your stay and honored to know you would stay with us again. Thank you for also providing feedback about the robes you received. Please know this was immediately addressed with the Director of... More

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 6 nights here and thoroughly enjoyed our visit. The room, while a bit dark and lacking some dresser space, was very clean and comfortable nonetheless. One of the best features of this hotel was the concierge service offered by Pam Mackey. She went out of her way to book tours for us and to make sure that we... More

Was this review helpful? Yes 7
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Thank you tammy n! We are so delighted you enjoyed your stay at the Inn and Spa at Loretto and sincerely appreciate the time you took to post a review. Your compliments to our clean, comfortable rooms, concierges, and location are very appreciated, and have been shared with Pam, as well as the entire Loretto team. We are very proud... More

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in town on business and spent a couple of nights here. The location is great in its proximity to the square and all that is happening there. The AV staff was very helpful and checked on us often. The decor is definitely southwest. Be sure to eat some of the amazing pizza at the nearby Rooftop Pizzeria.

Was this review helpful? Yes 7
Thomas M, General Manager at Inn and Spa at Loretto, responded to this review

Dear Jeff M, Thank you taking the time to review the Inn and Spa at Loretto. We are delighted you enjoyed your stay and pleased to know that our AV staff was helpful and accommodating. We hope your travels bring you back to Santa Fe, and the Inn, soon! Best Regards, Tom McCann, General Manager More

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Additional Information about Inn and Spa at Loretto

Address: 211 Old Santa Fe Trail, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Inn and Spa at Loretto 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Inn And Spa At Loretto Hotel Santa Fe
Hotel At Loretto
At Loretto Hotel
Inn At Loretto

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