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All 60 Santa Fe hotels

Quality Inn Santa Fe

2.5 of 5 Hotel   |   3011 Cerrillos Road, Santa Fe, NM 87507
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35%
Ranked #48 of 60 hotels in Santa Fe
A recent review
3 of 5 stars reviewed 1 week ago
easiwin1948 Chattanooga, Tennessee
  • Reviews (159)
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Sharon Springs KS
1 review
1 of 5 stars Reviewed 6 days ago NEW

I Knew as soon as I walked in the door that the reservation I had made was a huge mistake. The Carpets are dirty and you can tell instantly that this is an older hotel that has not been maintained well. There is an overbearing bad odor in the lobby and halls. We decided to check out the room before... More

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Abilene, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Rarely am I disappointed with a Choice Hotel property, but I was this time. I did not walk barefoot in the bedroom or hall because the carpet was atrocious; the hair dryer was broken; and the pool had so much chlorine you could not swim in it. Our room had two double beds, not queens as reserved. On the other... More

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Chattanooga, Tennessee
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

At least three months before my trip I booked a smoking room here. The day I arrived to check in they told me that they were a non-smoking hotel now. They did actually call my house to tell me they were a non-smoking hotel so I have to give them credit for that. Although I had been on the road... More

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Rowlett, Texas, USA
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really disappointed when we drove up to the Quality Inn Santa Fe. It is old, sits next to an old Motel 6, has barbed wire on the fence, no elevator, etc. There are lots of shopping carts outside near the perimeters and unsavory characters weren't uncommon in the parking lot. Drug deals weren't uncommon either. The rooms we... More

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Dallas, Texas, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here during the International Folk Art Market using airline points. They're doing a decent job of renovating this older 70's style building, but there are a few bugs in the system. The location is good if you have a car. It's out on Cerrillos Road a ways, but a quick drive into town, and convenient to the remote... More

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HARTLAND
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Not staying here due to changed plans, but based on my experience with a young lady named Flor at the inn, I will stay here next time I'm in the area. She went above and beyond to fix a bad situation caused by a 3rd party reservation system. My interaction with her made me feel very comfortable in choosing this... More

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Jay P, Manager at Quality Inn Santa Fe, responded to this review

Dear guest, On behalf of our entire team at the Quality Inn, we would like to thank you very much for taking the time to write a review about our property. I am pleased to hear that the front desk was friendly and helpful. We always enjoy hearing that guest appreciate our hard work. We hope that next time you... More

Denver, CO
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First impression is of a friendly staff; but it goes downhill from there. Carpet in hallways is just plain grungy. Doors to rooms do not lock securely. Doors looked prepped for painting which has not been done. Glad renovations are underway; but when you see dirty carpet, then you wonder what the kitchen where breakfast is prepared looks like. There... More

Was this review helpful? Yes 1
Jay P, Manager at Quality Inn Santa Fe, responded to this review

Dear Guest, I would like to start off by apologizing that you didn‘t have such a pleasant stay. The hotel is under renovations and there are a lot of changes coming soon. We hope that when you come to Santa Fe you will give us another chance. Thank You, More

LUBBOCK
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is an older hotel and you can tell the staff has to work hard to keep it from falling apart, but they do a good job and the rooms are clean and well appointed with newer furniture. My room faced the Motel 6 across the parking lot and I could observe what was obviously illegal activity taking place in... More

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

I hope that this experience doesn't stop you from staying with us in the future and next time you visit Santa Fe you will give us the another chance to provide you with superior service. Once again thank you for your review. More

Red River
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Because we had 2 Adults and 2 children, we were in a suite. 2 queens and 1 sofa sleeper. Room was clean but tub had no stopper so had to use shower. This place was being renovated with fresh paint and repairs. Great internet. Breakfast included.

Was this review helpful? Yes 1
Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

Dear Guest, The property is starting to show age and that is why there are many changes coming soon! We hope that next time you are in Santa Fe you will give us another chance to provide you with even better service. Thank you very much! More

Lancaster, United Kingdom
Top Contributor
90 reviews 90 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 3, 2014

This is very good value for a hotel in Santa Fe. It's a short drive in, or there is a cheap bus right into the centre of Santa Fe. We had a very friendly welcome and although some of the furnishings are a bit tired, the bed was very comfortable, and the rooms a good size. The free breakfast was... More

Was this review helpful? Yes 6
Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

Dear Guest, On behalf of our entire team at the Quality Inn, we would like to thank you very much for taking the time to write a review about our property. I am pleased to hear that you enjoyed our clean spacious rooms and our hot breakfast! We always try to make sure that our rooms are clean for each... More

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Additional Information about Quality Inn Santa Fe

Address: 3011 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Fe 2.5*
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Also Known As:
Quality Inn Santa Fe Hotel Santa Fe
Santa Fe Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Quality Inn Hotel is ideally located off Interstate 25, just minutes from historic downtown Santa Fe and the Santa Fe Airport. The College of Santa Fe, Loretto Chapel, the Georgia O'Keefe Museum, El Rancho de Las Golondrinas and the Santa Fe Southern Railway nearby. Guadalupe Street, the Sweeney Convention Center, Canyon Road, St. Francis Cathedral, the Santa Fe Opera and the State Capitol within a short drive. ... more   less 
Number of rooms
98

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