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Quality Inn Santa Fe

2.5 of 5
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3011 Cerrillos Road, Santa Fe, NM 87507
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1 room 1 guest
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Quality Inn Santa Fe
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (36)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (11)
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Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Comfortable room, outdoor pool, exercise room ,breakfast,lots of hbo movie channels and most of all very pet friendly made for a lovely extended stay. The smoke shell seems to be in a continual process of upgrading but for the money it was a great value. Our only negative was the lack of security as an outer door was continally left... More 

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London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I only stayed here for one night on way from Colorado to Las Vegas via Arizona. I had stayed in some terrible Quality Inns before and was very dubious about staying here, but I like to use Choice Hotel group hotels to earn points and get a free stay every now and again and this had some good reviews. A... More 

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Flagstaff, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

So this hotel was alright for what its worth. the rooms were fine, bed not so comfy but its a budget hotel. however, we checked in 15 minutes after the check in time and it took AN HOUR for the room to be ready, and the 4 girls at the counter were just speaking spanish to each other right in... More 

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

We do apologize for the inconvenience. We have had a couple of problems with our dryers which we have just fixed today the 26th of August. Unfortunately, this was the problem when you checked in so front desk had to wait on housekeeping to dry all the linen in one machine. We do apologize once again. More 

Pagosa Springs, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife & I found the room to be very nice for the price: clean & well appointed in areas that matter. Renovations are still ongoing, but not really an issue for us. Better than average breakfast. I found the staff to be quite pleasant and they were most accommodating with some reservation issues we had (on our end). Only... More 

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

We greatly appreciate you taking time to share your thoughts on your stay with us here at the Quality Inn in Santa Fe. It is always a pleasure to serve guests such as yourself. We are fortunate to have our friendly staff members who are always happy to help and make your stay a pleasant one. We apologize about the... More 

Boulder, Colorado
Level Contributor
124 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was going to stay here for two nights, but I decided to find new digs. Anyone who reads my reviews knows a place has to be pretty bad for me not to like it. The desk clerk was very helpful and friendly. The place is old, but under renovation. The room has that cheap minty aroma to it. The... More 

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using your feedback. As you can see, we are trying to make this hotel as perfect as it can be, unfortunately causing a couple bumps along the way. I hope you will come... More 

Philadelphia, PA
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pretty much what one might expect for this class of accommodations. Decent value, in view of the fact that Santa Fe is generally at least moderately expensive. And the room was clean, so we were satisfied.

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

Dear Martha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We value all our guest feedback to make this hotel great and comfortable for every guest. I hope you will keep us in mind for you next stay in Santa Fe, New Mexico Sincerely, Front Desk Manager Ruby Hernandez 505-471-1211 More 

Hook, United Kingdom
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is a bit old but being renovated. The price was OK and the beds clean and the rooms fairly quite (though they do allow dogs and we had two howling the second evening). Breakfast is OK and includes sausage and eggs and the location is about 10 mins from the Plaza area so not bad really.

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a Quality Inn? Even under construction this was very impressive. Many 'in room' amenities at no extra charge, including 2 mini fridges. Walking distance to many restaurants and "night-life" walked to Tortilla Flats, excellent cafe Mexican food. Price + amenities = a must do!

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

What a wonderful review! Thank you for your kind words about your stay and our staff, and for the opportunity to recognize them for a job well done! I truly appreciate you taking the time to provide feedback about your stay, and hopefully we get the opportunity to serve you again in the future! Daniela Perez More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The room we stayed in had no a.c.. There was a water drip from some vent by the bathroom. The front desk was very nice about giving direction when we checked in.if your allergic to feather pillows steer clear of this place.

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Jay P, Front Office Manager at Quality Inn Santa Fe, responded to this review

Dear Trip Member, I appreciate the review of your recent experience at our hotel. I'm sorry that you had some issues with the level of service during your stay. I have addressed your concerns with our staff. Thank you once again for your comments. Thank you, Daniela Perez More 

St. Petersburg, Florida
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was a great price considering the motels in the area. It was half the price. This didn't take away form the quality of the room or the service. The in house restaurant menu was not to our taste but there was several restaurants close by.

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