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Quality Inn Santa Fe


Quality Inn Santa Fe
Hotel class 2 of 5
3011 Cerrillos Road, Santa Fe, NM 87507
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Traveler Reviews

54% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
howieswife 1 contribution
USA
Jul 9, 2009 | Trip type: Family New

Gustavo provided excellent customer service. Even though he was busy helping other travelers, he still found time to met our requests. more

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5 of 5 stars
CitizenRaleigh 1 contribution
Albuquerque
Jul 2, 2009 | Trip type: Business, Solo travel

I have stayed at this hotel several times over the past 3 months and have enjoyed every stay. The staff is professional, friendly, and helpful. The location is close to restaurants, stores, and the bus line. The attached cafe has a delicious menu with an amazing staff. more

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5 of 5 stars
pastorbob 4 contributions
Reynoldsburg, OH
Jul 1, 2009 | Trip type: Couples

this was a good hotel at very little cost. the room was gigantic w/ a fridge and microwave. the balcony overlooked the less-than-scenic Motel 6 next door. But it was a balcony!! Breakfast was served at the restaurant next-door. Was small but OK to start the day. Staff was friendly and helpful. I'll go back next time I'm in SF more

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5 of 5 stars
gnassauer 3 contributions
Texas
Jul 1, 2009 | Trip type: Family

We stayed four nights at this hotel and it was clean, quiet, comfortable and there was a restaurant that had excellent food in the same building. For the price, and the amount of days that we spent here, it was well worth it. more

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5 of 5 stars
cjaquith 2 contributions
Louisville, KY
Jun 23, 2009 | Trip type: Solo travel

I am a frequent traveler to Santa Fe. My stay at Quality Inn has been one of the best experiences ever. Excellent staff, great Plaza Cafe restaurant attached with free breakfast. Terrific pool. PET FRIENDLY and I mean friendly - this is important to me. I am extending my stay to almost two weeks and will return in the future.... more

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5 of 5 stars
normWisconsin 1 contribution
wisconsin
Apr 24, 2009

We were very happy with our two day stay at the Quality Inn. With two dogs, we were treated very well, with an outside entrance. The hot breakfast was very good, with 4 full course choices. The staff was friendly and helpfull. The place was clean, and I noticed the lobby was vacuumed each morning. I'd stay again. more

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2 of 5 stars
TxDrone 1 contribution
.texas
Apr 11, 2009 | Trip type: Couples

When we got to our room the A/C would not cool...was told by the front desk that maintence said that all a/c units were set so they work more or less the way management likes it to be...when I pay for a room then I SET the standers of when the air will come on or go off..not management...the room... more

Management response from
qualityinnsantafe, Manager

I would like to express my apologies for any inconvenience you have experienced. Hotel is design with a central unit control with sensor to outside temp. Please give us another try, as we hope that we may better suite your future lodging needs. If you have any question please feel free to call 505-471-1211.

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2 of 5 stars
DROAdvisor 5 contributions
Durango, CO
Feb 17, 2009 | Trip type: Couples

This is my second stay at the Quality Inn in Santa Fe. It's cheap ($50/night) but I wouldn't stay again. On my first stay, we had an upstairs room and slept like a baby. On this stay, we had a downstairs room and didn't sleep at all due to the noise in the room above us - every step was... more

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2 of 5 stars
Austinperson 6 contributions
Austin, TX
Jan 4, 2009 | Trip type: Family

We stayed one night in the Quality Inn. No problems in making reservations. When I walked into lobby, I noticed floor had a lot of debris on it. Same in hallway near our room. Looks like it hadn't been vacuumed in a day or so. Then, same for my room. Since was tired, I just kept my shoes on. Went... more

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3 of 5 stars
kari530 13 contributions
Longmont, Colorado
Oct 13, 2008 | Trip type: Couples

After reading the reviews, we were a little concerned with our choice but we were pleasantly surprised. Upon arrival, we were given a room where the fan didn't work and the temperature was stifling. The person at the front desk was extremely apologetic and accomodating. She gave us another room immediately without any trouble. The decor could use a little... more

Management response from
qualityinnsantafe, General Manager

Thank you for selecting my hotel for your stay and thank you again for spending the time to respond. I'm glad to hear that despite the problems with the rooms, my staff was helpful and accommodating. I'll be sure to share your compliments with my staff and to our bar tender for the margaritas.

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Quality Inn Santa Fe Also Known As

Address: 3011 Cerrillos Road, Santa Fe, NM 87507
Santa Fe Hotels Quality Inn Santa Fe
3.5/5.0
37