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La Posada de Santa Fe, a Luxury Collection Resort & Spa

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330 East Palace Ave., Santa Fe, NM 87501
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1 room 1 guest
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La Posada de Santa Fe, a Luxury Collection Resort & Spa
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108 Reviews from our TripAdvisor Community

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Traveler rating
    42
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for La Posada de Santa Fe, a Luxury Collection Resort & Spa
See the most recent reviews
Tucson, Arizona
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Bad 1. Outdated room, especially the bathroom (old tub, shower curtain 2. Cold water for bath and at best fixed to warm 3. Toilet flooded the bathroom 4. No views 5. Restaurant: limited menu and expensive The good 1. Nice staff 2. Readily available van 3. 4 blocks from downtown but next time, we'll stay at one of the... More 

Was this review helpful? Yes 5
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pleasantly pleased with the layout of the property and room comfort. The staff was exceptional and could not do enough to help (ie. with shower drainage issues, room temp) and recommendations for day trips, restaurants, and arranging transportation outside of the hotel's shuttle service. The Hotel's shuttle service was an added bonus and I used it more than anticipated especially... More 

Was this review helpful? Yes 1
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you so much for your comments. We're aware of the issues with the internet service and we have engineers installing updates right now that will be finished by the end of the month. Apparently our historic adobe construction was not designed with wifi in mind. Go figure. More 

thousand oaks
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently traveled to Santa Fe, New Mexico for the first time. I spent four nights at Las Posadas de Santa Fe and here is my experience there and in Santa Fe itself. The property really cannot be seen street side. You drive up to valet service and enter the office. When you walk to your room you actually get... More 

Was this review helpful? Yes 1
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

So glad you enjoyed your visit to La Posada and took the time to tell us about it. Our grounds are beautiful this time of year with lots of fruit including plenty of apricots from the hundred year old plus tree planted by Julia Staab and given to her by the Arch Bishop. Mary Ann is a great breakfast server... More 

Chicago Illinois
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A unique property in a fine location, low adobe structures, spread out, look great, but dated on the inside. Air conditioning iffy. Bathroom old. Windows and blinds old and difficult to operate. Wifi seldom works, when working it is slow. All of our group griped about the wifi. Lobby is fine, with a most generous array of newspapers and plenty... More 

Was this review helpful? Yes 4
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for your comments. All of our rooms were renovated earlier this year but we have a historic structure with some rooms more than a hundred years old. While the property exudes history, charm and romance this is not a fancy corporate hotel with a couple of hundred rooms that look the same. Our 157 rooms and suites are... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had such an amazing time at this resort!!! From the start, a very friendly greeting then guided walk to our room. Bellman Jimmy was very friendly and knowable. Jennifer can make some tasty margs and bloody Marys at the pool. Pool was lovely too, lots of little cabanas. This property is a 6 acre paradise right downtown, 5 min... More 

Was this review helpful? Yes 1
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thanks so much for the very kind words. I will be sure and pass your compliments along to Sam, Jimmy and Jennifer. More 

Dallas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is one of the best. I gave it a 4 because you can all ways improve. Room was very clean and well thought out. Chairs in room were comfortable. The bed was excellent for the two nights we stayed. Shuttle service was dependable and used clean, new suvs. Jennifer, the pool bartender and water girl, was over the... More 

Was this review helpful? Yes
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to review your visit. We'll be sure to tell Jennifer about your compliments. We think our Huevos Rancheros are good but did you try the Eggs Benedict? Now those are the best in Santa Fe. More 

California
Level Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Starwood's reservations system and LaPosada's website have conflicting room features information. Before possibly booking mistakenly, I called LaPosada, where I encountered truly unhelpful personnel, twice. The first woman interrupted me to say that I wanted central reservations (which I did not) and transferred the call without giving me the opportunity to speak. OK, so I called again. This time a... More 

Was this review helpful? Yes 5
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for your comments. We assume the reason your telephone calls were rushed is you were actually speaking with our front desk who likely had guests they were dealing with. We are opening an on-site reservations office shortly that should eliminate this problem and we apologize that your calls came before this has happened. More 

Sydney, Australia
Level Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A village of Adobe rooms and structures that are part of a beautiful oasis in the desert of New Mexico. Located in the city of Santa Fe, within walking distance of the town centre with all its restaurants and shopping. The resort has a fabulous pool and some great bars and restaurants. It is interspersed with large shade trees and... More 

Was this review helpful? Yes
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for your comments. The issues you mentioned with air conditioning are actually related to the thermostats. We are in the process of replacing all with new digital thermostats that will solve this problem. More 

South Lake Tahoe, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The La Posada de Santa Fe is a gem! It's in a perfect location, just a short walk to the plaza. The hotel setting has a history rich in local culture and art. Our room was beautifully appointed. Heavy authentic furniture pieces. Beautiful pottery and vases. Ceramic tiles in the bath and shower. Thick, cozy bath robes. Pure luxury. We... More 

Was this review helpful? Yes
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

So glad you enjoyed your visit to Santa Fe and La Posada de Santa Fe. We'll pass your comments along to our food and beverage team. We think we have the best hotel food in Santa Fe. Don't forget our proximity to Canyon Road, one of the best for art in America. More 

Denver, Colorado, United States
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a lovely dinner on the outdoor patio. Food and service were excellent. We also enjoyed drinks in the bar area which was very tastefully decorated with beautiful furniture and artwork! Very nice servers, beautiful ptoperty and lovely views from the patio.

Was this review helpful? Yes
PaulEPoer, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

So glad you enjoyed your meal on the patio. We think it's the nicest patio in Santa Fe. Happy tp pass along your compliments. More 

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