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La Posada de Santa Fe, a Luxury Collection Resort & Spa

4.0 of 5 330 East Palace Ave., Santa Fe, NM 87501
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La Posada de Santa Fe, a Luxury Collection Resort & Spa
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La Posada de Santa Fe, a Luxury Collection Resort & Spa
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473 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for La Posada de Santa Fe, a Luxury Collection Resort & Spa
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Truckee, California
Top Contributor
74 reviews 74 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at La Posada in October, partially for pleasure, partially for business. I loved this quaint, charming resort with adobe architecture, towering trees, a peaceful water feature & an excellent location for shopping, dining and touring. It has such a terrific flavor of Santa Fe & being that it was my first time to New Mexico, it was exactly... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please accept my sincerest apology for the inconsistent experience you encountered during your recent stay at the resort. I have taken the time to share your feedback with our service team at the front desk and the lounge so that improve on the consistency of our service delivery. I am pleased that you found La Posada a truly authentic Santa... More

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

La Posada lived up to the hospitality reputation that Starwood is known for. My experience started with the concierge. Nancy helped me arrange a driver to pick us up in Albuquerque, take us to a few Breaking Bad set locations and then drive us up to Santa Fe. She then arranged for us to have a private birthday dinner in... More

Was this review helpful? Yes
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent visit to La Posada de Santa Fe. I am delighted to hear that Nancy was able to orchestrate the most perfect of birthday surprises. Thank you for letting us share in your celebration. I will certainly share your wonderful comments regarding how Nancy made... More

Delray Beach, Florida
Top Contributor
620 reviews 620 reviews
15 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite reading negative comments about the hotel, We really enjoyed staying there. The staff was amazing including Linda Blitstein, the Concierge and Haley in the spa. The hotel is in the process of a complete makeover which when completed should be fantastic. Truly a beautiful and unique setting. Their have shuttle that will take almost anywhere in town. We original... More

Was this review helpful? Yes
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for sharing your feedback on your recent visit to the La Posada de Santa Fe, Starwood's newest Luxury Collection resort in North America. I am delighted to hear that you found our resort a wonderful getaway. I am also pleased to learn that you found Linda and Haley engaging and helpful during your visit. I truly hope you... More

Houston, Texas
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 20, 2014 via mobile

Arrived with husband for a 3 night conference here. He paid for an upgrade to a king suite. Room 131 was yuk. Cracked walls, old furniture and squeaky floors and view of the street. The only good things were the linens, bed and towels since Starwood just took them over in June. But they still charged Starwood prices. $$$$ Thank... More

Was this review helpful? Yes 7
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review for the La Posada de Santa Fe resort. I am so pleased to hear that we were able to move you to an updated Spa Suite and that you found this room spacious and well appointed. I am thrilled to share that the resort will be going through a multi-million... More

Fair Oaks, California, United States
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 19, 2014

We attended with a group for 3 days Yet on check-in they charged my Credit card $1,100.00 it included a $90.00 for services! 2 days after check out they had not reversed the charge The staff were rude and unapologetic regarding the charge and just said "don't worry be clam", we do this all the time! The room was cute... More

Was this review helpful? Yes 11
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please accept my heartfelt apology for the experience you endured with the corrections of your bill. I truly apologize that when a mishap occurred, it was not handled efficiently and without sincerity. We hold high standards for our team and it is therefore disappointing when our goals of service are not met. Please let me assure you that your comments... More

Placitas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2014

Always love staying at La Posada. Close to Plaza and Canyon Road but off the path and so quiet and relaxing. Staff extremely helpful and friendly. Enjoy the evening Chef specials, wine, beer and art talk. Bar - great place to visit. Art work continues to catch your eye throughout the property. Linens luxurious. Each room varies so if not... More

Was this review helpful? Yes
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you so much for taking the time to write a review on Trip Advisor regarding your recent visit to the La Posada de Santa Fe. I am delighted to learn that you truly enjoyed visit to our resort, the ambiance as well as the property's ideal location to the Plaza. I am also thrilled to learn that you enjoyed... More

Mesa, Arizona
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

My boyfriend and I stayed at this hotel recently thanks to a major discount, and really enjoyed it. We were upgraded to a nicer room with a patio and fireplace, they valet parked our car, and the staff was very friendly and helpful even though it was very busy. Sure, there was a resort fee, but I'm not shocked by... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review on Trip Advisor. I am so delighted to hear that you truly enjoyed your recent stay at the La Posada de Santa Fe. I will be certain to share your feedback with our entire team. I would like to share that we are just embarking on a full scale renovation... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

My Mom and I stayed here at a discounted rate we got through hotwire. We have stayed at other hotels and have been treated like animals due to our booking with a travel agency. The staff here was ecstactic to have us on board as a guest and we were not shorted any supply of services although we were staying... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you so much for sharing your feedback regarding your recent visit to the La Posada de Santa Fe. I am so pleased to hear that our staff was engaging and helpful. I will certainly share your comments with our team. I am also pleased to share that our property became part of the Starwood family of hotels in May... More

denver
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

Oh lovely... setting like old adobe village based from a 100 year old mansion. Very clean and the soroundings are pleasent. In room fire place to make the evening romantic . But don't sit on the hard uncomfortable leather couch. When you slide off someone will think you farted.. just look at someone else with your nose crinkled and say... More

Was this review helpful? Yes
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent visit to La Posada de Santa Fe, a Luxury Collection resort. I am thrilled to learn that you enjoyed your room and found our resort clean and grounds attractive. I am also to share that our resort will be going through a multi-million renovation... More

Estes Park, Colorado
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014

We stayed at the Posada de Santa Fe two weeks ago for three nights and found it to be charming and very relaxing. The service was excellent, the restaurant was great (we ate two breakfasts there) and the rooms small but very comfortable. The grounds were meticulously cared for and quiet. We were just a few blocks away from the... More

Was this review helpful? Yes
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Additional Information about La Posada de Santa Fe, a Luxury Collection Resort & Spa

Address: 330 East Palace Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Posada de Santa Fe, a Luxury Collection Resort & Spa 4*
Number of rooms: 157
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Also Known As:
La Posada De Santa Fe Resort And Spa
La Posada De Santa Fe Hotel Santa Fe

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