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La Posada de Santa Fe, a Luxury Collection Resort & Spa

4.0 of 5 330 East Palace Ave., Santa Fe, NM 87501
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La Posada de Santa Fe, a Luxury Collection Resort & Spa
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La Posada de Santa Fe, a Luxury Collection Resort & Spa
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472 reviews from our community

Traveler rating
    214
    118
    81
    35
    24
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95
190
14
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Omaha, Nebraska
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this lovely resort for a wedding we attended in early October. We were incredibly impressed with the friendly hospitality and overall feel of the resort. We are history lovers and we were fortunate enough to stay in the original building on the resort, which was built in the 1600's - a room just down... More

Was this review helpful? Yes 1
Norcross, Georgia
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I, along with a work colleague, stayed at La Posada this month while we were in Santa Fe for business. The hotel is charming, unique with a very local feel, while still being luxurious and personal. The staff are excellent, and the food in the restaurant is superb. The layout is like nothing I've seen before, and... More

Was this review helpful? Yes 1
Krum
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We have stayed at this property for many years multiple times a year and have had only one other time a stay that was not memorable. We could not get checked into our room until after 6 pm because it had not been inspected. It was during the week so they were not dealing with the weekend crowd yet. We... More

Was this review helpful? Yes 3
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please accept my heartfelt apology for the experience you encountered during your recent visit to the resort. I am terribly sorry to learn that you had several lapses in service with housekeeping and valet parking. I can certainly understand how unsettling this was for you and your family. Please let me assure you that your comments have not fallen on... More

Portsmouth, New Hampshire
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

La Posada has double-billed my partner and me for our stay, and they've been unresponsive to my phone calls. I reserved the room, giving my credit card to hold it. When we checked out, my partner asked that the charge be put on her card. They assured her they'd do that, and they gave her a receipt. It turns out... More

Was this review helpful? Yes 4
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please let me accept my sincerest apology for the billing issue you have encountered during your recent visit to the resort. I am very disappointed to learn that you encountered a billing issue and that your inquiry was not responded to promptly. I would great appreciate the opportunity to assist with the billing issue. Please contact the hotel and ask... More

Centennial, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is not for people who can not handle the culture of this area. Most people should google Santa Fe before coming to the area. La Posada is not a "Hotel". This is a resort and spa. My husband and I drove from Denver to Santa Fe for a weekend getaway. I love art and have always wanted to explore... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you so much for sharing your feedback regarding your recent visit to the La Posada de Santa Fe. I am delighted to learn that your encounters with our team members was enjoyable. I am also thrilled to learn that you found our resort in a perfection location and a true authentic southwestern experience! We have just begun a full... More

Atlanta
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our 1st visit to the La Posada and we really enjoyed it. The room was very nice and the staff especially Jessie was so helpful. We used the in town hotel shuttle to get around and it was a great way to avoid the parking and hassles of having a car in Santa Fe. The only advise I... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent visit to La Posada de Santa Fe, a Luxury Collection Resort. I am delighted to hear that you enjoyed your visit with us and will share your comments with Jessie. Thank you also for sharing that our resort is sprawling on six acres of... More

Box Elder, MT
Top Contributor
79 reviews 79 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is hard to find, one because it does not look like a hotel. Upon walking in to check in, ladies are seated at the desk so it was hard to differentiate if they were check in clerks or something other. The ambiance is old style Mexican, and I just did not get a good vibe. The room was... More

Was this review helpful? Yes 3
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for taking the time to write a review on Trip Advisor regarding your recent visit to the resort. I appreciate your feedback regarding your first impressions as we have just begun a renovation and our lobby, guest rooms and restaurants will be addressed. Thank you also for your feedback on the confusion you had in finding your casita... More

Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

There was a mixup upon arrival and my boyfriend and I were routed to another hotel. There were also issues with the second location and it ended up being quite a mess but the next day at La Posada when we explained our predicament and the situation, the rooms manager Eduardo was great. He was everything a manager should be:... More

Was this review helpful? Yes 5
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Thank you for sharing your comments on Trip Advisor regarding your recent visit. While I am delighted that your encounter with Eduardo was wonderful, I am disappointed to learn that you felt our spa and pool fell short. Please know that I will share your comments with our Spa Director so we can improve our service levels. I also want... More

Mesa, Arizona
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'll start with the positive: we had dinner and it was excellent. The service, food, and atmosphere were all enjoyable. The location couldn't be better and we very much enjoyed the layout of the property. Unfortunately, breakfast was a disaster. I ordered oatmeal and it was cold, when I sent it back it took so long that my husband had... More

Was this review helpful? Yes 6
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please accept my heartfelt apology for the inconsistent experience you encountered during your recent visit to La Posada de Santa Fe. Please let me assure you that your feedback has not fallen on deaf ears and that I will share you comments with our morning restaurant team. I am pleased to share that we are undergoing a very large renovation... More

Truckee, California
Top Contributor
74 reviews 74 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at La Posada in October, partially for pleasure, partially for business. I loved this quaint, charming resort with adobe architecture, towering trees, a peaceful water feature & an excellent location for shopping, dining and touring. It has such a terrific flavor of Santa Fe & being that it was my first time to New Mexico, it was exactly... More

Was this review helpful? Yes 1
Ellen C, General Manager at La Posada de Santa Fe, a Luxury Collection Resort & Spa, responded to this review

Please accept my sincerest apology for the inconsistent experience you encountered during your recent stay at the resort. I have taken the time to share your feedback with our service team at the front desk and the lounge so that improve on the consistency of our service delivery. I am pleased that you found La Posada a truly authentic Santa... More

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Additional Information about La Posada de Santa Fe, a Luxury Collection Resort & Spa

Address: 330 East Palace Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Posada de Santa Fe, a Luxury Collection Resort & Spa 4*
Number of rooms: 157
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Also Known As:
La Posada De Santa Fe Resort And Spa
La Posada De Santa Fe Hotel Santa Fe

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