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Hilton Santa Fe Historic Plaza

3.5 of 5 100 Sandoval St, Santa Fe, NM 87501-2131
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Hilton Santa Fe Historic Plaza
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Hilton Santa Fe Historic Plaza
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724 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mission Viejo, California
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 5 nights here, 10/13-10/18. We were on the "second" floor which was actually the same as the lobby and restaurant because the hotel drops off to a lower level at the back. Our room was very comfortable and the bathroom and closet were large. No tub but the walk-in shower was huge. No views at this hotel and... More

Was this review helpful? Yes 7
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel staff. We have shared your comments with our staff and we look forward to hosting you again in the near future More

Frisco, Texas
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ideal location close to the shops and restaurants located in and around the Plaza in Downtown Santa Fe. The staff is very friendly, making you feel welcome and appreciated as a guest! April at the front desk was most helpful. This property is a great value for all it offers!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for all of your comment. We appreciate all of your feedback and have shared it with our hotel staff. We look forward to hosting you again soon at the Hilton Santa Fe Historic Plaza More

SF Bay Area
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had one night here which I booked with miles, so I got a Junior Suite because that was the smallest choice I had. Maybe it was just one of those days, but I was not impressed with my stay. The price posted inside the door is $499, although I don't know if anyone actually pays that much. It cost... More

Was this review helpful? Yes 2
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the... More

Boston, MA
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is set around an old historic building. So, the layout is a little strange but that adds some charm. The staff are all very friendly and attentive. I only had breakfast there but that was good. The restaurant/bar looked nice but was so empty on a Tuesday evening that eating elsewhere seemed more welcoming. The big problem with... More

Was this review helpful? Yes 1
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality.Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd... More

denver, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Thank You My wife and I very much enjoyed our time at the Santa Fe Hilton. The room was clean and modern. Our room (#162) was wonderful. It was right off the pool and hot tub. Special thanks to Perry at the front desk. When we arrived he was alone. Six other guests arrived shortly after, he was swamped! He... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel. We have shared your comments with our staff and we look forward to hosting you again in the near future. More

cambridge
Contributor
19 reviews 19 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I gave this hotel a 3 star rating based on our experience ~ but I do believe it is a 5 star! We asked for a room far away from an ice machine or elevator.... and we were given a room RIGHT beside the elevator AND ice Machine... it ALSO just happens to be the room the housekeeping staff push... More

Was this review helpful? Yes 1
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. I would first of all like to apologize for the behavior of the individual who assisted you at check in, this is not the level of service that we deliver to our guests, nor is this the level of service that we... More

Denver, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very pet friendly however, there were no trash receptacles outdoors for pet waste. The air conditioner was very noisy and had to be turned off. Breakfast and Dinner was very good, prices were reasonable. Great bar experience, the bartenders were enjoyable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 6
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, as this allows us to improve our services for you, our loyal guest. We look forward to hosting you again in the near future. More

Dayton, Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Drove to Santa Fe from Albuquerque and had no trouble finding the hotel for a three night stay. Parked the car in the hotel lot and never touched it until we left. Everything we wanted to do was within walking distance: Canyon Road, plaza, museums, restaurants, etc. Check-in was easy and we were given a room overlooking the pool area.... More

Was this review helpful? Yes 9
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you so much for your comments; we truly appreciate all of your feedback. I am pleased that you enjoyed the service provided by the hotel and that you were able to walk to your destinations. We look forward to hosting you again in the near future. More

California Hot Springs, California
Top Contributor
99 reviews 99 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Poor by the standards of the chain. Staff quality was mixed, the first reception person was pretty familiar and disorganzed, others at desk efficient. Room cleaners (2) could not tell us where the Executive Lounge was. First room had very loud whine from the vents, both that and second room seemed dark with the available lamps. Worst thing... the hotel... More

Was this review helpful? Yes 3
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We sincerely appreciate your feedback and would like to apologize for the inconveniences that you experienced. This is not the level of service that we strive to provide our guests. Your satisfaction is very important to us and we try hard to... More

Reston, VA., United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful staff, concierge, friendly, classy and so helpful; easy parking, beautifully decorated bath & bedroom, Extremely clean room and bath, great shower, working WI-FI. A/C on the quiet side, a plus. Convenient - walk to everything. On the expensive side for me, but typical for area, save $$ and eat breakfast elsewhere - for me it was expensive for what... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 7
Marcella-Vega, Front Office Manager at Hilton Santa Fe Historic Plaza, responded to this review

Thank you for all of your comment. We appreciate all of your feedback and have shared it with our hotel staff. We hope to see you soon at the Hilton Santa Fe Historic Plaza More

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Additional Information about Hilton Santa Fe Historic Plaza

Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Fe Historic Plaza 3.5*
Number of rooms: 158
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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