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All 60 Santa Fe hotels

Eldorado Hotel & Spa

4.0 of 5 Hotel   |   309 W San Francisco St, Santa Fe, NM 87501 (Downtown)
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77%
Ranked #17 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
SurreyGoldfinch Surrey
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698 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Surrey
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Eldorado is located in the centre of Santa Fe, walking distance to museums, the Plaza and Canyon Road. The shuttle to the Santa Fe Opera stops at the door. The staff were friendly and helpful with requests. The room was large and the bed was very comfortable with European style bedding. A convenient refrigerator and tea-coffee machine with daily... More

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Chappaqua, New York, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the Eldorado. We liked the mix of southwestern and modern style. Room was large, clean and bed was very comfortable. The pool is tiny but is fine for lounging, relaxing and a quick dip. Staff was overall nice, accommodating and helpful. Only ate breakfast there, which was good, but we wanted to get fresh omelettes... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Justin at the front desk was very helpful and friendly, checked us in even though I arrived a little early. He also straightened out our bill when there was an error and always greeted us by name during our stay. Irene and Keith did our massages at the spa and they were both terrific!

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New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Beautiful luxury hotel. Great location. Clean rooms. Friendly staff. However, about midnight, a bellman opened the door to our room to bring in another guest's luggage. The desk had given him our room number and a key to our room. The safety latch stopped him and he apologized. It was a mix up at the desk but a little scary.... More

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Quincy, Massachusetts
Top Contributor
178 reviews 178 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a four night stay. This is a good hotel, but it has some issues. The positives include location and a nice Southwestern design and atmosphere. It is a short walk to the Plaza and downtown museums and sites. Most of the staff were delightful young people. John, the friendly doorman, is a real asset to the hotel. The... More

Was this review helpful? Yes 1
San Antonio, Texas
Top Contributor
61 reviews 61 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Although staying with my brother forty-five minutes away in Placitas, we were tempted into staying over my birthday night at Eldorado Hotel, thanks to a Travel Zoo coupon that gave a substantial discount. You might think that the hotel would cut corners for cheapskates like me, but such was not the case. In fact, the receptionist reminded me the coupon... More

Was this review helpful? Yes 2
Tucson, Arizona
Top Contributor
63 reviews 63 reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This spa hotel is the comfort and luxury you look for when you are visiting Santa Fe New Mexico. The location is central and walkable to everything. The rooms are quiet even if you are overlooking the street. The pillow top beds were so comfortable they made it difficult to get out of bed. From arrival to departure they take... More

Was this review helpful? Yes 2
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear Kathy S, Thank you so much for taking the time to write a review on the Eldorado Hotel. I am happy to hear that you truly enjoyed your experience with us. Now that you have found your hotel to stay at when visiting Santa Fe. I only hope that you can visit us again in the not so distant... More

Lake Mary, Florida
Top Contributor
57 reviews 57 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Eldorado has a very nice location convenient to the plaza area shops, restaurants. The property itself is well maintained but the rooms are very small. We had a balcony room but that was very misleading, the balcony was so narrow you could barely sit comfortably and the wall was so hight that it obstructed your view. The rooftop pool... More

Was this review helpful? Yes 9
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear SambaJones, Thank you for taking the time to write a review about the Eldorado Hotel and Spa. I am glad that you found the hotel to be conveniently located for your visit to Santa Fe. I am also glad to hear that you enjoyed room service as well as the staff. I am sorry that you were disappointed about... More

Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location and the facilities are nice. Also, some of the staff are very nice and helpful. As others have noted, it is definitely used for a lot of conferences, which made it less attractive to me as a traveler, as I felt like we were not an important part of their business (this didn't... More

Was this review helpful? Yes 13
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear maggie k, Thank you for taking the time to fill out a review regarding the Eldorado Hotel and Spa. I apologize that you did not enjoy your experience with us. I would love to have the opportunity to speak to you further regarding your stay with us. My direct number at the hotel is 505 995-4522 My hope is... More

Saint Paul, Minnesota
Top Contributor
110 reviews 110 reviews
29 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed for a couple of nights. Ideally located on San Francisco Ave. In the heart of downtown Santa Fe, NM this property is well maintained and well staffed. The king room was plenty big and recently updated. The entire staff from the front desk personnel to the parking garage attendants could not have been more friendly or helpful. Within... More

Was this review helpful? Yes 3
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear t-bonetraveller, Thank you taking the time to review us. I am happy to hear that you have found your hotel of choice when visiting the “City Different”. We take pride in trying to deliver the level of service that our guests demand from us. I am happy to hear that we were able to meet your expectations. With the... More

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Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eldorado Hotel & Spa 4*
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Santa Fe #7 Luxury Hotel in Santa Fe #8 Business Hotel in Santa Fe #17 Romantic Hotel in Santa Fe #17 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more   less 
Number of rooms
219

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