We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 60 Santa Fe hotels

Eldorado Hotel & Spa

4.0 of 5 Hotel   |   309 W San Francisco St, Santa Fe, NM 87501 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Announcement
Complimentary Wi-Fi
Save Saved
You added Eldorado Hotel & Spa to your Saves list
Eldorado Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #17 of 60 hotels in Santa Fe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Kathy S Tucson, Arizona
  • Overview
  • Reviews (693)
  • Photos (805)
  • Amenities
  • Q&A
  • Room tips (140)
  • Location
  • More
Write a Review

693 people have reviewed this hotel

Traveler rating
    338
    191
    84
    42
    38
See reviews for
87
258
46
174
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Tucson, Arizona
Top Contributor
63 reviews 63 reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This spa hotel is the comfort and luxury you look for when you are visiting Santa Fe New Mexico. The location is central and walkable to everything. The rooms are quiet even if you are overlooking the street. The pillow top beds were so comfortable they made it difficult to get out of bed. From arrival to departure they take... More

Was this review helpful? Yes 1
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear Kathy S, Thank you so much for taking the time to write a review on the Eldorado Hotel. I am happy to hear that you truly enjoyed your experience with us. Now that you have found your hotel to stay at when visiting Santa Fe. I only hope that you can visit us again in the not so distant... More

Lake Mary, Florida
Top Contributor
56 reviews 56 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

The Eldorado has a very nice location convenient to the plaza area shops, restaurants. The property itself is well maintained but the rooms are very small. We had a balcony room but that was very misleading, the balcony was so narrow you could barely sit comfortably and the wall was so hight that it obstructed your view. The rooftop pool... More

Was this review helpful? Yes 6
Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is in a great location and the facilities are nice. Also, some of the staff are very nice and helpful. As others have noted, it is definitely used for a lot of conferences, which made it less attractive to me as a traveler, as I felt like we were not an important part of their business (this didn't... More

Was this review helpful? Yes 9
Saint Paul, Minnesota
Top Contributor
110 reviews 110 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for a couple of nights. Ideally located on San Francisco Ave. In the heart of downtown Santa Fe, NM this property is well maintained and well staffed. The king room was plenty big and recently updated. The entire staff from the front desk personnel to the parking garage attendants could not have been more friendly or helpful. Within... More

Was this review helpful? Yes 2
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear t-bonetraveller, Thank you taking the time to review us. I am happy to hear that you have found your hotel of choice when visiting the “City Different”. We take pride in trying to deliver the level of service that our guests demand from us. I am happy to hear that we were able to meet your expectations. With the... More

Dublin
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived without a booking and were greater with the upmost professionalism by Jennifer, in reception. We were shown 3 different room types, so we could choose our preferred option and we went for a junior suite, which was fantastic. The reception area is one of the best I have ever seen and I have seen quite a few. The... More

Was this review helpful? Yes 1
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear CPKONE, Thank you taking the time to review us. I am glad to hear that the staff made you feel welcome. I have shared your remarks with Jennifer and both John’s. I am sorry that you has an issue with check out. I hope that you have found your hotel of choice when visiting Santa Fe. I look forward... More

Oceanside, California
Top Contributor
72 reviews 72 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 1 week ago

Sorry, I don't usually write negative reviews, but I have to here. This hotel is HUGE, nicely appointed with art all around. And it was a huge disappointment. In the descriptions, the hotels should add if the premises is strongly used for conferences. So this was a very conferency hotel, and not the quaint, quietness you would expect from this... More

Was this review helpful? Yes 13
Lawton, Oklahoma
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I were there for our 2yr anniversary, and had an amazing time! The hotel was very beautiful and had art all over! They had champagne waiting for us in our room and brought more up the next day because they knew we were celebrating. We had a little issue with the A/C but they sent someone up... More

Was this review helpful? Yes
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear Yazee85, Congratulations again on your anniversary. I am glad that you both had an amazing time and also that you both decided to spend your special time with us. I apologize that you had an issue with your AC but glad that we fixed it for you promptly. It sounds that you have found your hotel of choice when... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The rooms and hallways smelled very bad. Customer service bad. Our 1st room smelled like nicotine and the second room was just below the air conditioning system and sounded like I was on an airplane. The third room seemed ok however a guest checked in with two very noisy small dogs. Don't do it. Go to La Posada I hear... More

Was this review helpful? Yes 11
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Eldorado--great atmosphere, convenient and great margaritas at the hotel bar. My only regret and disappointment is not knowing about the balcony rooms--if the front desk would have mentioned them at check-in we surely would have paid extra for one!

Was this review helpful? Yes 1
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear patroclus_dc, Thank you for taking the time to review us. I am glad that you enjoyed the Eldorado Hotel, its atmosphere location and bar. I apologize that the front desk did not inform you about the rooms with balconies on our 5th. floor. I hope that you will choose the Eldorado Hotel again on your next visit to Santa... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel looks historic but is up to date on service and standards with friendly staff and excellent amenities like roof top pool and workout center. The room was spacious, sunny with balcony, even fireplace for winter guests and mini fridge for summer guests. The location at the end of on one of the main streets in down town allowed... More

Was this review helpful? Yes
SFDap, Manager at Eldorado Hotel & Spa, responded to this review

Dear Judith B, I am glad that you decided to stay with us for your first visit to Santa Fe. I am happy that you found everything to be very convenient for you. With over 430 restaurants and many more shops and galleries, The Eldorado Hotel and Spa is a great location for almost everything. I hope that you plan... More

Owners: What's your side of the story?
If you own or manage Eldorado Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Eldorado Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Agoda, Priceline and Otel so you can book your Eldorado Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe

805 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (37)
Viewed
View from room (9)
Viewed
Bathroom (5)
Viewed
Pool/beach area (1)
Viewed
Other (30)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (659)
Viewed
Amenities (73)
Viewed
Deluxe Room (129)
Viewed
Pool (67)
Viewed
Restaurants and Bars (115)
Viewed
The Hotel (275)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Room/suite (11)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Santa Fe #6 Spa Hotel in Santa Fe #7 Luxury Hotel in Santa Fe #17 Romantic Hotel in Santa Fe #18 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more   less 
Number of rooms
219

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer