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Eldorado Hotel & Spa

4.0 of 5 309 W San Francisco St, Santa Fe, NM 87501
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Eldorado Hotel & Spa
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Eldorado Hotel & Spa
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779 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delaware, Ohio
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is fabulous. A quick walk to the plaza and area restaurants. Don't miss the lemon/lime infused water near the front desk! The staff were friendly and hospitable. The room was large and immaculate and the soap and shampoo luxurious. I loved the hot-tub and pool on the roof and the exercise facilities were fabulous. The food was delicious!... More 

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First things first, staying on the Plaza is an absolute must. There are several good hotels to choose from on the Plaza and Eldorado Hotel and Spa certainly isn't a bad choice. I visit Santa Fe a couple of times a year and have stayed here three of four times. The location is as good as the others (I wouldn't... More 

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Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear ReggieMack, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. We treasure all of our guests, especially our repeat guests. I want to thank you for making the Eldorado Hotel & Spa your destination of choice. We are currently undergoing upgrades throughout the Hotel. I want to welcome you back... More 

Texas
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Eldorado and fell in love. I make trips to Santa Fe annually and this is now my new favorite place to rest my head. The entire staff was friendly and helpful. Every time I headed out and passed the front desk, they noticed and greeted me making sure that I knew where I was going.... More 

Was this review helpful? Yes
Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear Jennie H, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. The fact that you never write reviews and did so here, speaks volumes to our Staff. I am pleased to hear that you received "old fashioned attention to detail and luxury", in addition to all interactions with our Employees... More 

Ackerly, Texas
1 review
5 of 5 stars Reviewed 1 week ago

As a frequent traveler to Santa Fe, the Eldorado Hotel & Spa is the best hotel I've stayed at to date. Quick check-in, friendly and helpful staff. The bar and restaurant was very cool - incredible food and top-notch full bar. Wait staff very professional. Guest rooms were extremely comfortable and spacious. Quick valet in and out of hotel. Walking... More 

Was this review helpful? Yes
Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear sonofafarmer99, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. Thank you for rating us "the best hotel I've stayed at to date in Santa Fe". I am pleased to hear of your positive interactions with our Staff. Our Employees take great pride in making our guests feel welcome. We... More 

Tijeras, New Mexico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay!! The room was clean and very comfy. We had a cool view of the mountains and city.. We made the most of the great location. The ski area , Ski Santa Fe, is right up the hill,. We were in walking distance of galleries,indoor mercados, restaurants, theatre,.The city was lovely at night, with the luminaries... More 

Was this review helpful? Yes
Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear trixiejean62, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. I am thrilled to hear you enjoyed your stay. I'm so glad you took advantage of all the sites, and restaurants right at your fingertips. We look forward to your return stay and hope to see you at Nidah Spa,... More 

River Ridge, LA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel & spa undergoing major renovations. The massage was worth putting up with the hotels "not so great" service and remodeling inconvenience. Ask for Ginny masseuse- she is well trained and gives a therapeutic massage

Was this review helpful? Yes
Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear blakeian, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. I am thrilled to hear you were pleased with our Massage Therapist, Ginny in the Nidah Spa. I will gladly pass along your compliments. Thank you for your patience with our renovations. I hope you return to enjoy all of... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in room 352 on 12/1/14 during a business function. My husband walked to a conference while I stayed with our young kids in the hotel and visited friends in town. The hotel is large and accommodating but has its own distinctive personality. The housekeeping was immaculate and friendly and respected our privacy. I enjoyed walking the kids down... More 

Was this review helpful? Yes
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear LH, We are pleased that your stay at our hotel was so enjoyable. I will pass on your favorable comments to our staff. Next time you'll have to experience our spa and check out the rooftop pool... both are great places to relax. Doug Libby More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect! Perfect location, beautiful room and excellent service! Would definitely recommend this hotel to anyone planning on staying in downtown Santa Fe area. Great for families and couples.

Was this review helpful? Yes
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear Tim T, We appreciate your positive review and are pleased that everything was to your satisfaction. Glad that you will recommend us to anyone planning on staying in downtown Santa Fe. We look forward to your next visit with us. Doug Libby More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Eldorado hotel last night. it was our fifth stay over the last 10 years. We were disappointed with the room. It was a deluxe king with fireplace that was in serious disrepair. The toilet seat was very loose and the carpet next to the fire place had a large tear as well as being very worn.... More 

Was this review helpful? Yes 1
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear michael c, Thank you for taking the time to review after your recent stay at the Eldorado Hotel & Spa. We treasure all of our guests, especially our repeat guests. I apologize that your guest room was in such poor condition. Engineering has been notified to solve the issues in your guest room. We are currently upgrading all guest... More 

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked three rooms just after New Years to enjoy Santa Fe. The hotel could not be more conveniently located to enjoy walking to all the galleries and restaurants around the Plaza. Afterward we relaxed in the hot tub and fitness room. The rooms were comfortable, clean and quiet despite the major remodeling. The hotel will be amazing when it... More 

Was this review helpful? Yes 1
Samantha I, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear Brent L, Thank you for taking the time to review us. I am thrilled to hear of your recent enjoyable stay at the Eldorado Hotel & Spa. I am happy to hear our current renovations did not disrupt your visit. We hope to see you again in the near future and take full advantage of our enhancements. Come back... More 

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Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Number of rooms: 219
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Style:
#7 Luxury Hotel in Santa Fe
#7 Spa Hotel in Santa Fe
#8 Business Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
#26 Family Hotel in Santa Fe

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