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All 59 Santa Fe hotels

Eldorado Hotel & Spa

4.0 of 5 Hotel   |   309 W San Francisco St, Santa Fe, NM 87501 (Downtown)
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Ranked #16 of 59 hotels in Santa Fe
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Retti W Calumet, Michigan
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655 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Calumet, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The first night of my stay, I was delighted with the fruit plate and bottled water delivered to my room. I have special dietary needs, so this was perfect for me. It is always difficult, when I travel, to easily find the foods I need to eat, as I avoid most meat, dairy, grains and processed, heated oils. This leaves... More

Was this review helpful? Yes 2
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Our Food and Beverage managers will be pleased to hear that your dietary needs were met upon arrival to your room. Your are correct in saying that we would go above and beyond to accommodate your, or any guest's, dietary needs when we can. It's what we do daily. Please reach out to us when you are in Santa Fe... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Spent a full week at this grand hotel... was in Santa Fe for two photographic workshops with a couple of extra days added to enjoy the sights... concierge was fantastic not only with suggestions on what to see and how to get there but she also rearranged my viewing of the Georgia O'keeffe's Abiquiu home as I had inadvertently pressed... More

Was this review helpful? Yes
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

It sounds like you really enjoyed your time in the Land of Enchantment! Thank you for letting us know how well our Concierge conducted themselves and took care of you during your stay. Please accept my sincerest apologies for the not so caring service from the agent. Our expectations are to provide excellent service to every guest, every time. We... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Staff = amazing! Location = amazing! Food = amazing! Margaritas = amazing! This place is awesome! Everything is in walking distance. Try the 28 day dry aged ribeye and a Picante margarita. Can't wait to go back!

Was this review helpful? Yes 1
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

The aged Ribeye is one of my favorite entrees on the menu. I'm glad to hear you joined us at the Old House and treated yourself to a delicious dinner. Please come back and visit us real soon! Gabriel More

Santiago, Chile
Top Contributor
99 reviews 99 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally located within easy walking distance to the major points of interest in the city. Spacious and very well equipped for conventions, conferences etc. Staff are very helpful and go out of their way to resolve any problems that might occur. Beautiful large open area off the lobby which is ideal for a cocktail party. Rooms are comfortable, clean and... More

Was this review helpful? Yes 1
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

It is guests like you who remind us why we are in this industry, creating an experience. I hope we did that for you. Thank you for the kind words and recognizing our associates. They work hard to ensure guests enjoy their time at the Eldorado. More

St. Petersburg, Florida
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited Santa Fe in December and stayed at the Eldorado Hotel and Spa. The hotel was lovely. The staff was first-rate: very helpful and accommodating. The concierge went above and beyond helping us find things to do in the city and coming up with ideas for things to do with our 5 year old son. Our room was very... More

Was this review helpful? Yes
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

We are always grateful to hear such positive feedback on our customer service and that our guests enjoyed their time with us at the Eldorado. It's how we know we are doing something right and to continue to improve on our service. Please reach out to us next time you come to Santa Fe. We would love to see you... More

Los Lunas, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful Hotel, lots of room, Stay on the 5th floor for the view and enjoy the roof top pool and hot tub spa. Right in the plaza area close to all the great shopping, restaurant's and take the free shuttle to and from the train it leaves every 15 minutes to take you all around this area. E

Was this review helpful? Yes
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

We are very happy to hear you enjoyed your time with us in Santa Fe! We are lucky to be located so close to the Plaza. I hope to see you again when you return to Santa Fe. More

Germantown, Maryland
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Eldorado for a business meeting in March, 2014. I was very impressed with the cleanliness of the rooms and the beauty of the setting. The convenience to sights, shopping, and entertainment made it an ideal venue for a meeting of professionals. In addition, I am an animal lover and it was great to see people with... More

Was this review helpful? Yes
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

When we hear such wonderful comments from guests such as yourself, we know we are doing something right. It pleases me to know our associates are providing a memorable experience in all areas of the Eldorado. Thank you for sharing your experience as I will pass along your comments to our staff. They take pride in what they do and... More

Rio Rancho, New Mexico, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are repeat guests of the Eldorado Hotel. Due to the great service and dining experiences we have had there we continue to return for special occasions. This visit was to celebrate our anniversary and per usual we had an exceptionally positive experience--the staff, the location, the accommodations, The Old House Restaurant continues to amaze - the new menu with... More

Was this review helpful? Yes 1
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Happy Anniversary! Thank you for allowing us to share in your memories and create new ones. Without our loyal guests, we would just be another hotel. We strive to set ourselves apart from others by providing a delicious menu and authentic hospitality. We'll see you soon, Gabriel More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at the Eldorado late one night after a long day on the road and was instantly relaxed and put at ease by not only the comfort and aesthetics of the hotel, but mostly by the lovely Kayla behind the desk who, without a doubt, provided the best service experience I have received in any of my travels. She... More

Was this review helpful? Yes 1
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Thank you very much for sharing your interaction with Kayla. She definitely was able to Wow you during your trip and we will be sure to pass along your comments. We take pride in our associates and what they do on a daily basis, and Kayla takes pride in what she does. We hope to see you, your family, and... More

Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived in Santa Fe from Austin late at night and were greeting by Kayla. Not only is the Eldorado a beautiful hotel, but Kayla provided the best service and experience we've ever had. She was friendly, helpful, and genuinely wanted to provide the best service possible. If we're back in Santa Fe, we will definitely stay at the Eldorado.... More

Was this review helpful? Yes
Gabriel G, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

We are very pleased that Kayla provided a wonderful experience for you during your trip to Santa Fe. She takes pride in what she does and clearly it is reflective in her interactions. Thank you for taking the time to share your experience at the Eldorado and we hope to see you again when you are back in Santa Fe.... More

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Additional Information about Eldorado Hotel & Spa

Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#17 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Official Description (provided by the hotel):
Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more   less 
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