We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 59 Santa Fe hotels

Eldorado Hotel & Spa

4.0 of 5
309 W San Francisco St, Santa Fe, NM 87501 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Eldorado Hotel & Spa
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Travelocity Expedia.com Preferred Hotels
and 12 more sites!
75%
Ranked #17 of 59 hotels in Santa Fe
Most recent review
5 of 5 stars Reviewed June 18, 2013
Robert W San Antonio, Texas
Write a Review

525 reviews from our community

Traveler rating
    247
    142
    63
    38
    35
See reviews for
Families
61
 
Couples
194
 
Solo
39
 
Business
135
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Antonio, Texas
1 review
5 of 5 stars Reviewed June 18, 2013 NEW

The Eldorado Hotel is by far the most reasonably priced for the quality and best located hotel for a Santa Fe stay. Easy walking distance to all major downtown attractions and super efficient valet service make short day trips pleasant and convenient. The rooms are clean, quiet and comfortable and the staff is very helpful and efficient. You won't go... More

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

This hotel is in the perfect location for walking around the old plaza in Santa Fe. Great bar in the hotel for cocktails and appetizers. Within walking distance of the old Plaza as well as Railyard section. Skip the spa which is very nice but very over-priced.

Was this review helpful? Yes 1
Greenwood, South Carolina
1 review
5 of 5 stars Reviewed June 12, 2013 NEW

Recently I had the opportunity and pleasure of staying at this incredible hotel.The accommodations were excellent and the staff was both professional and courteous. The concierge was wonderful. She went out of her way to ensure that my stay was fantastic. In passing I mentioned that I was retiring this month. I returned to my room to discover a platter... More

Was this review helpful? Yes
KY
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 12, 2013

We were here for a conference and had a room on the second floor which was convenient but the view was lacking. Service was excellent in every way during our stay. Staff were friendly and helpful. I liked this hotel and the location is great. There are a few things that I wish were different. These are picky but here... More

Was this review helpful? Yes
See 2 more reviews by reedarama for Santa Fe
Hartford, Connecticut
Top Contributor
71 reviews 71 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 10, 2013

We stayed at the Eldorado for two nights on a cross country roadtrip in January. It was a beautiful hotel, though I must say that the service was lacking. From the moment we arrived, the people at the front desk were not welcoming and it often took awhile to get the attention of someone. That was disappointing... but the room... More

Was this review helpful? Yes
See 3 more reviews by KarpediemTraveler for Santa Fe
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 11, 2013

Thank you so much for taking the time to review our property. It truly saddens me to hear that our service was lacking. This is something that we pride ourselves on and I will make sure to review this with our staff today and moving forward. I appreciate your honest feedback and without it, we cannot improve. Thank you again... More

Fordyce, Arkansas
Top Contributor
127 reviews 127 reviews
45 hotel reviews
Reviews in 52 cities Reviews in 52 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed with three other couples at El Dorado in connection with a medical conference. The hotel is very conveniently located, just two blocks from the Plaza and easy walking distance from the restaurants and galleries on Canyon Road. While there, we experienced no major problems, but several minor issues preclude me from considering this a five star property. When... More

Was this review helpful? Yes
See 6 more reviews by santhony for Santa Fe
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 10, 2013

Thank you so much for your great review of our property. It seems that we have some work to do with a couple issues, and I will make sure to bring these to the attention of our staff today. If there is anything else that we can do for you, please let us know. Again, thank you so much for... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2013 via mobile

We decided at the last minute to go to Santa Fe for the weekend. We had not stayed at the Eldorado before and were so happy with all aspects of our stay.From the valet who greeted us to the check out on Sunday, everything went well. We had a nice dinner at the hotel restaurant on our first night. The... More

Was this review helpful? Yes 1
See 2 more reviews by J B for Santa Fe
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 10, 2013

we are glad that your last minute vacation took you to our beautiful property! Thank you so much for sharing your experience and we hope you make plans to visit us again soon! ~Ian Robert McClendon Director of Rooms imcclendon@eldoradohotel.com More

Bryan, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 8, 2013 via mobile

Everything was as expected from a hotel of this caliber. Just a short walk from the square and great restaurants. Nice decor, expansive lobby area was a welcome and inviting space for meeting with friends and colleagues. We had a conference rate of $189. I wouldn't be inclined to pay more than that. But that's just me. :-)

Was this review helpful? Yes
See 3 more reviews by Nickelfish69 for Santa Fe
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 10, 2013

Thank you very much for taking the time to review our property! It seems that we have missed the mark with exceeding your expectations, and we will be reviewing your visit with our staff to see if there were missed opportunities. We are glad that your conference experience was successful and we hope to see you again very soon in... More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 7, 2013

We stayed at the Eldorado for a week and we really enjoyed our stay. It is centrally located and though we did not rent a car, we were able to walk to most sites. The room was very comfortable and clean. Having hot water boiler for tea and coffee in the room was great and they promptly brought us a... More

Was this review helpful? Yes
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 8, 2013

Thank you so much for taking the time to review our property! we are thrilled that you had a nice time while staying with us and I will make sure that we pass on your compliments to our staff. Our pool is small, but it is a saltwater pool and open for use 365 days a year! we are also... More

San Diego, Ca
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 7, 2013

We just spent three nights here and we were surprised at how poorly the air conditioning was working in the hotel. We had our AC set as low as it would go and our room was never lower than 78. It also smells musty throughout the hotel. The bed was really saggy and to try to mask that they had... More

Was this review helpful? Yes
See 7 more reviews by urbanmamma for Santa Fe
Ian M, Manager at Eldorado Hotel & Spa, responded to this review
June 8, 2013

Thank you very much for sharing your experience with us. I am so sorry that your experience was not what you expected. We are working on a couple of your issues which include the pool and the beds. We just completed a mattress installation and we are gearing up for another 50+ rooms. I am sorry we did not have... More

 
 
Eldorado Hotel & Spa
Check-in Check-in Check-out Check-out
 
 
Hotel Santa Fe, The Hacienda and Spa
Great value on a similar hotel
Santa Fe, NM
4.5 of 5 stars 605 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Santa Fe
Trendy
Four Seasons Resort Rancho Encantado Santa Fe
Four Seasons Resort Rancho Encan... 4.5 of 5 stars 229 reviews
Luxury
Inn of the Governors
Inn of the Governors 4.5 of 5 stars 761 reviews
Near the beach
Santa Fe Sage Inn
Santa Fe Sage Inn 4.0 of 5 stars 561 reviews
Show Prices ABS:HotelCheckRates-d1026062?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d92939?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d92963?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Santa Fe hotels
Hotel Santa Fe, The Hacienda and... 4.5 of 5 stars 605 reviews Inn of the Five Graces 5.0 of 5 stars 246 reviews Old Santa Fe Inn 4.5 of 5 stars 678 reviews Inn and Spa at Loretto 4.0 of 5 stars 546 reviews
Show Prices ABS:HotelCheckRates-d112390?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d309172?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d250484?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d92989?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 59 hotels in Santa Fe, ranked by popularity

Been to Eldorado Hotel & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Old house(11)
  • Very friendly(8)
  • Very nice(7)
  • Great location(6)
  • Great restaurant(4)
  • Front desk staff(3)
  • Friendly and helpful(3)

Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Region: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Santa Fe
#4 Business Hotels in Santa Fe
#12 Family Hotels in Santa Fe
#15 Romantic Hotels in Santa Fe
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. Hotel renovated in 2013. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Preferred Hotels, Hotels.com, Booking.com, Cheap Tickets, Otel, Hotwire, Venere, Amex, EasyToBook, Agoda, Priceline, HotelsClick and Tingo so you can book your Eldorado Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe

Owners: What's your side of the story?

If you own or manage Eldorado Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Eldorado Hotel & Spa
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices