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Eldorado Hotel & Spa

#25 of 60 Hotels in Santa Fe
Certificate of Excellence
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309 W San Francisco St, Santa Fe, NM 87501
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Eldorado Hotel & Spa
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Eldorado Hotel & Spa
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807 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great decision for a hotel. The location is incredible. You can walk almost everywhere downtown. The staff went out of their way to make us feel comfortable. The rooms were big and spacious, and the bed was very comfortable.

Was this review helpful? Yes
Buena Vista, Colorado
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We found this hotel on hotels.com, and booked it through Jetsetter at a very good price. The hotel was clean, and inviting. For the purpose of our visit, which was sightseeing, this was the perfect hotel. The staff at the hotel was very professional, knowledgable, and courteous. We added a night on a whim, and they honored the rate that... More 

Was this review helpful? Yes
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear Top_of_the_rock87, Thank you for taking the time to review The Eldorado Hotel & Spa. I am pleased to hear that you enjoyed your stay . I hope you will have the opportunity to stay with us again in the future. Sincerely, Samantha Executive Assistant More 

Contributor
12 reviews 12 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Eldorado is close to 30 years old. Was recently purchase and renovated. The rooms and bathroom have been updated. It is in a nice area of Santa Fe with in walking distance of cute shops and restaurants.... The staff at the Eldorado has been wonderful!

Was this review helpful? Yes
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear Heatherlights, Thank you for taking the time to review The Eldorado Hotel & Spa. I am thrilled that you enjoyed your stay. I know that you have many different hospitality choices in the Santa Fe area and are truly appreciative of your business. I look forward to welcoming you back in the near future. Sincerely, Samantha Executive Assistant More 

New Mexico, USA
Top Contributor
111 reviews 111 reviews
17 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Eldorado has nice rooms that have been modernized and are perfectly clean and comfortable. It has a nice lounge. It has a great location. Service is fine ... not up to fancy hotel standards in terms of either staffing or training. Don't go expecting more and you won't be disappointed. A nice place to stay in Santa Fe...but not... More 

Was this review helpful? Yes
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear Erich505, Thank you for taking the time to review The Eldorado Hotel & Spa. I am pleased to hear of your enjoyable stay. We are currently undergoing major enhancements throughout the hotel; including a new Grand Ballroom (the largest in the city), upgraded lobby area with a bar, new Wedding Chapel, and refreshed guest rooms. I hope to welcome... More 

Prescott, Arizona
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a newly renovated hotel with a nice lobby and basic, comfortable New Mexico style rooms. The rooms do not have much of a homey, welcoming feel but the lobby was definitely warm and welcoming. The staff are good. The rooms have one very odd feature: the windows are tiny. There's barely any natural light that comes in which... More 

Was this review helpful? Yes 2
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear Adin H, Thank you for taking the time to review The Eldorado Hotel & Spa. We are currently in full swing with our enhancements which will include a new Grand Ballroom (the largest in the city), upgraded lobby area with a bar, new Wedding Chapel, and refreshed guest rooms. I hope to welcome you back one day. Sincerely, Samantha... More 

Denver, Colorado
Top Contributor
145 reviews 145 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I lived in. Santa Fe for many years but have never stayed at the Eldorado before. I booked through the website and I think the rate was very reasonable for downtown so close to the plaza. Our room was large with a nice sitting area, not one where the sofa is crammed in a too tight space. The Agave lounge... More 

Was this review helpful? Yes 1
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear Smileyeye, Thank you for your positive review about our hotel. I will convey your comments to our staff. We are in the process of upgrading our guest rooms and public space. Please visit us again. We will open our expanded lobby in April. Sincerely, Doug Libby General Manager More 

Austin, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though we booked through Priceline, the front desk was more than inviting- letting us check in early and giving us the full run-down of the hotel, its amenities, and the nearby Plaza (only two blocks away). The rooms were great and exceptionally quiet- lots of space everywhere you went. The Agave Lounge in the lobby was the best and... More 

Was this review helpful? Yes 1
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear Rick 7777_12, We appreciate your recommendation of the Eldorado as a "great hotel, great location, and great value". Please let your friends and family know that we are committed to maintaining those qualities for all of our guests. We look forward to your next stay with us should your travels bring you back to Santa Fe. Regards, Doug Libby... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the El Dorado Hotel and Spa in Santa Fe NM last February 2015. I will not likely stay there again, at least not soon. The EDHS is basically a large econo-business hotel with little personality and a schizoid identity (something between a W Hotel and Holiday Inn Express with some Native American artifacts). The lobby is tiny and... More 

Was this review helpful? Yes 3
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear Raymond R, Thank you for taking the time to review The Eldorado Hotel & Spa. I'm sorry you didn't fully enjoy your stay. We are building a chapel to give our Brides another option for a non-denominational ceremony location. I hope you will give The Eldorado Hotel & Spa another chance so that I can welcome you back once... More 

Minneapolis, Minnesota
Top Contributor
144 reviews 144 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed the Agave Lounge for cocktails and the best burger in town and a delicious chicken salad. Loved the quiet, comfortable style of this lounge. Perfect Lemon Drop Martini! Oh yes definitely will visit again.

Was this review helpful? Yes 2
Douglas L, General Manager at Eldorado Hotel & Spa, responded to this review

Dear MHans4, We are so glad you enjoyed the Agave Lounge at the Eldorado Hotel & Spa. We look forward to having you visit us again. Best Regards, Doug Libby General Manager More 

Lubbock, Texas
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to stay here as it was one of the few properties downtown which could accommodate five people. Room was clean, spacious and had a balcony, although a bit dated. The only real negative was the weird chemical odor from the room, which was noticeable even in the hallway. Not sure what it was, but it was bearable with windows... More 

Was this review helpful? Yes
Samantha I, Executive Assistant at Eldorado Hotel & Spa, responded to this review

Dear nkrpctl, Thank you for taking the time to review The Eldorado Hotel & Spa. I am pleased to hear you enjoyed your stay. We are currently in the process of creating major enhancements to the Hotel; updating all guest rooms. I am thrilled you had positive experiences with our Staff. I look forward to welcoming you back in the... More 

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