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All 60 Santa Fe hotels

BEST WESTERN PLUS Inn of Santa Fe

2.5 of 5 Hotel   |   3650 Cerrillos Road, Santa Fe, NM 87507
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72%
Ranked #32 of 60 hotels in Santa Fe
A recent review
4 of 5 stars Reviewed October 11, 2010
ccourtney Longmont
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262 people have reviewed this hotel

Traveler rating
    87
    99
    48
    19
    9
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79
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for BEST WESTERN PLUS Inn of Santa Fe
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Longmont
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2010

We were very happy with our accommodations here in Santa Fe. The room was very clean. It was truly a non-smoking room with no residual smells of any kind. We had asked for a room with 2 queen beds and a sofa sleeper. The sofa sleeper did not have sheets but the staff was very quick to deliver them when... More

Was this review helpful? Yes 6
kellygman, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your review of the Best Western Inn of Santa Fe. We appreciate your response and try to make each and every guest experience a pleasant one. When making accomodations in Santa Fe again, we would love for you to stay with us again! We will do the best we can to exceed your expectations! More

North Carolina
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 10, 2010

We had stayed at this Best Western on Cerrillos Road a few times in the past and always thought it was a pretty nice hotel. We were thrilled when we checked into our King suite this time and found that the hotel has been completely renovated. The room we had was just beautiful and super clean. We had a great... More

Was this review helpful? Yes 9
kellygman, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your recent review of the Best Western Inn of Santa Fe. We are extremely proud of our 1.5 million dollar renovation and find that our property mirrors the decor' of the beautiful properties on the plaza, without the plaza pricing! My staff and I try to exceed our guest's expectations. I am glad we were able to... More

Denver, Colorado
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 7, 2010

We stayed here on a road trip from Phoenix back to our home in Denver. It was a random pick from our AAA trip book and it was good. The front desk woman was very helpful and gave us a great recommendation for a local Mexican restaurant frequented by the locals. The bed was comfortable. The rooms and halls were... More

Was this review helpful? Yes 7
Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 22, 2010

Older Best Western recently redecorated. Small room, small bath, no room to spread things out. Tube lacked grab bar, really low toilet. Old TV. Dogs allowed, actually saw one poop in hallway. I usually try and stay away from hotels that allow pets for that reason. Imagine whats on the carpet in your room? Anyway, didn't see any bed bugs.... More

Was this review helpful? Yes 2
DaveWollmanSr, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you for taking the time to post a review on TripAdvisor. I appreciate your candor and helpful comments. We will use your comments to improve our product and service. The next time you are in the Santa Fe area ask to see on of our deluxe rooms or suites. They have more living area to spread... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2010

The newly renovated room was fine, with the exception of a very noisy old air conditioning unit. It wasn't possible to sleep with the a/c on. Also, I would think that the management would want to conserve on the electric bill and not have three 100 watt bulbs in the new bathroom fixture.

Was this review helpful? Yes 2
DaveWollmanSr, Regional Director at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you for posting a review on Trip Advisor! We have been replacing the bearings on our A/C units. I am sorry that we had not yet replaced your's. I have our Maintenance Manager getting a list of those units still needing repair, so future guest's will not have the same problem. Best Western International has started... More

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 19, 2010

After reading some of the reviews that this hotel was undergoing a renovation...I thought it would be nice to see the finished product. My room was excatly like the picture on their website. The mattresses were Beauty Rest (I used to work in the hotel industry so I helped housekeeping by stripping the bed and that is how I know)... More

Was this review helpful? Yes 8
DaveWollmanSr, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to submit a review to Tripadvisor.com! I am glad that you found our product to be accurately displayed on our web sites. We have received really great comments on our rennovations. We are working on our breakfast to add more variety, as this is an area in which we can improve. Thanks for your... More

tucson
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 25, 2010

Room was clean and nice. Bed was very comfortable and we settled down for a good night's sleep, but quickly noticed that the room doors shut very loudly. We were awakened several times during the night by what sounded like slamming doors, only to find out that is how the doors normally close. However, the outside door shuts noiselessly. Weird.... More

Was this review helpful? Yes 7
DaveWollmanSr, Regional Director at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you for taking the time to post a review of the Best Western Inn of Santa Fe. I am glad you found the hotel to your liking. I am sorry the doors detracted from an other wise pleasant experience. Next time you come to Santa Fe, please consider us again. More

Longmont, Colorado
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 15, 2010

We stayed one night. We had a king size bed and little coffee counter with sink all in a spacious comfortable quiet room. The woman at the front desk was very nice, as were the people in the breakfast room. The bed so super comfortable (better than home) with lots of pillows and very quiet. Everything the place we used... More

Was this review helpful? Yes 9
DaveWollmanSr, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you for taking the time to post your review to TripAdvisor. We are very proud of our hotel and our associates that serve our guest's. We have recently completed our $1.5 million dollar renovation and I am very happy that you found every thing to your liking. We look forward to having the opportunity to serve... More

Carlsbad
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 16, 2010

After the first stay in Santa Fe at the Luxury Hotel, we decided to stay at the Best Western on our return trip home. The Best Western was fantastic, nice room with a pull out twin couch and two queen beds, the bedding was very clean and felt great and warm. The restroom was clean and very friendly. Staff was... More

Was this review helpful? Yes 7
DaveWollmanSr, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you for taking the time to submit a review of the BW Inn of Santa Fe. I am glad you found everything to your liking. We are very proud of our hotel and staff and we feel that our renovation will set us apart from our competition. If you are ever back in the neighbor please... More

Elmshorn, Germany
Top Contributor
133 reviews 133 reviews
80 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed December 31, 2009

close to the city and shopping malls, lot's of noise and dirt due to re-construction, rooms were very dark, even lights diddn't help

Was this review helpful? Yes 3
DaveWollman, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I want to thank you very much for taking the time to post a review regarding you stay at the Best Western Inn of Santa Fe. We appreciate your feedback and will treat it an instrument to improve our product and service. More

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#25 Business Hotel in Santa Fe #27 Family Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
Number of rooms
95

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