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BEST WESTERN PLUS Inn of Santa Fe

2.5 of 5 3650 Cerrillos Road, Santa Fe, NM 87507
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BEST WESTERN PLUS Inn of Santa Fe
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BEST WESTERN PLUS Inn of Santa Fe
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379 reviews from our community

Traveler rating
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    67
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Inn of Santa Fe
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Johnstown
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We decided to spend the night half way through our journey. I made the reservation from the car a few hours out. The front desk was very pleasant and helpful. The room was clean, the pull out sofa was perfect for our 9 year old. Beds were comfortable and the morning breakfast was much better than other hotels of similar... More 

Was this review helpful? Yes 1
Dawn K, Regional Director at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

I'm happy to hear you had a great experience in Santa Fe at our hotel during your recent stay. I agree, the pillow top beds are very comfortable there! I'm glad the hotel was accommodating with your dog. We are a Pet-friendly company and love to pamper our "furry" family members! Please stop back and see us again soon! More 

Littleton, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff was friendly and helpful.The breakfast was sufficient, but I’d recommend getting there early to avoid the crowds and empty serving trays. They served cheese omelets, sausages, hard-boiled eggs, and the usual cereals, bread/bagels/pastries and waffles. We are always appreciative of these “free” breakfasts. The breakfast area was on the small side, and the kitchen was located very far... More 

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to respond to Trip Advisor regarding your recent stay. We are truly sorry for the noisy conditions you encountered. We are replacing all our guest room doors and thresholds the first week of March which will limit hallway noise as well as door "slamming" noise. We are also improving our variety and quality of... More 

1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location wise great ,friendly and helpful staff. We were on a road trip and it was our third hotel it was the worst one , the room was too small , broken blinds important when your room is on the first floor,the toilet clogged the first night we were there, Breakfast area too small for the amount of people, and... More 

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay. We are sorry for the maintenance issues in your guest room and have had them corrected. We will be expanding our breakfast seating in the upcoming months and will increase staffing on busy days to improve service for our popular breakfast amenity. We hope you will... More 

Fort Collins, Colorado
Contributor
16 reviews 16 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided at the last minute to go to Santa Fe for 3 nights starting Christmas Day. Most of the hotels had raised their rates or were full. I was lucky enough to grad a deluxe king room at this hotel for $75.99 per night. It's not the Ritz Carlton, but it was clean and comfortable. The walls are thin, and... More 

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

We are pleased you found hotel to be of great value and your stay comfortable. We are proud of our clean rooms and friendly service. We hope to see you back again when visiting Santa Fe. Sincerely, John Nygaard General Manager More 

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Best Western in Santa Fe is in a good location (lots of restaurants nearby & short drive to town). It has great rooms, friendly and helpful staff, a very nice breakfast - well worth a stay here !!

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your nice comments regarding your recent stay. We are pleased you found our staff friendly, our rooms comfortable, and our breakfast delicious. We hope to see you back when visiting Santa Fe. Sincerely, John Nygaard General Manager More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Location good, housekeeping great, breakfast adequate, but to merit a decent rating it comes down to the quality of sleep. The bed was very uncomfortable, and management didn't put forth any effort to solve the problem. The room doors have enough of a gap at the bottom that you hear every bit of "hall noise". The result is 3 nights... More 

Was this review helpful? Yes 3
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to respond to Trip Advisor regarding your recent stay at our hotel. We are happy you found our rooms clean. We are truly sorry for the poor bed in your guest room and have slated it for replacement. We will be installing new doors and thresholds the first week of March to help limit... More 

Mancos
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I loved the comfort of the bed and decor in the room. The staff were very helpful to list close by restaurants I would like as well as stores such as Whole Foods that were also close by. We also felt that it was far enough from the freeway to avoid noise unlike other Best Westerns near by, yet, close... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your nice comments regarding your stay at the Best Western Plus Inn of Santa Fe. We agree, our location is ideal with quick access to downtown as well as shopping and numerous restaurants near our hotel. We are proud of our friendly staff and thank you for choosing Best Western for you stay. Sincerely, John Nygaard General... More 

1 review
5 of 5 stars Reviewed December 19, 2014 via mobile

When I travel out of town I always try to find a Best Western to stay at. Typically the rooms are great and the staff are friendly. This Best Western was no exception. Great room, great staff, and great value for the price. I would advise anyone staying in the area to consider this hotel. In-room refrigerator, microwave, coffee maker,... More 

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your comments regarding your stay at the Best Western Plus Inn of Santa Fe. We are pleased you found our staff friendly, our rooms well appointed and comfortable and great breakfast and extra amenities. We are proud to represent the Best Western Chain and thank you for your loyalty. Sincerely, John Nygaard General Manager More 

Carlisle, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 16, 2014

We spent two nights at this Inn and found it very comfortable. Our room was spacious and nicely furnished. The breakfast room got rather busy on both of the mornings we stayed but that didn't detract from the experience of staying here. The Inn is a ways out of town and we found ourselves having to travel to find good... More 

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

We are please that your were happy with your stay and found our rooms comfortable. We will be expanding our breakfast area in the future for more seating. Again thank you for choosing Best Western on your visit to Santa Fe. Sincerely, John Nygaard General Manager More 

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 12, 2014

This hotel was a welcome retreat after a long day on the road. We travel with a Basset Hound and often feel like second class citizens that are charged more for sub-standard rooms. This was not the case here. The room was everything you'd expect of a hotel in this class. It's nicely located at the southern side of Sante... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I am delighted to hear that you and your four legged friend had a wonderful stay. We look forward to seeing you again in the near future. More 

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western
Hotel Style:
#15 Business Hotel in Santa Fe
#27 Romantic Hotel in Santa Fe
#27 Family Hotel in Santa Fe

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