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BEST WESTERN PLUS Inn of Santa Fe

2.5 of 5 3650 Cerrillos Road, Santa Fe, NM 87507
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BEST WESTERN PLUS Inn of Santa Fe
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BEST WESTERN PLUS Inn of Santa Fe
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326 reviews from our community

Traveler rating
    110
    124
    61
    22
    9
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102
155
19
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel staff was very professional, accommodating and helpful. Each person we encountered was cordial and gave needed advice when asked about certain services, locations of streets and businesses. The breakfast food was varied, tasted great and was a good start to a busy day. Coffee always tasted freshly brewed no matter what time we ate breakfast. The property was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Penn Valley, California
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a good choice because if was away from the freeway noise. The front desk staff was friendly and helpful and helped us with directions and maps to the Plaza. Our room was clean, comfortable, and decorated in a SW motif. We were on the 3rd floor, away from the parking area, so it was quiet all night.... More

Was this review helpful? Yes 5
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post such an informative review on Trip Advisor. I am delighted to hear that you enjoyed your stay at the Best Western Plus Inn of Santa Fe and your time in the Plaza. We do look forward to having you back with us in the near future and please do recommend us to... More

Wisconsin
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i can actually say this stay in Santa Fe was great, i cant say that about the Best Western in Kansas, that stay was not what i expected at all, i wouldnt recommend the Best Western in Kansas city Empoirera was not nice at all, the staff was very nice there in the evening when we showed up but the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 5
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I am glad to hear that you had a better experience at our hotel in Santa Fe. We look forward to seeing you again soon! More

Cleveland, Ohio
Top Contributor
56 reviews 56 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is conveniently located to downtown and other attractions. Although the hotel is nice I wouldn't say it was BW Plus. I asked for a ground floor room. When we got there we had a 3rd floor room. No micro in the room either. Little things make a difference so this fell below what I have come to expect... More

Was this review helpful? Yes 5
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you so much for choosing to stay with us at the Best Western Plus Inn of Santa Fe on your recent trip to New Mexico. I apologize that we were not able to accommodate your request for a ground floor room. If you decide to give us another chance please contact me so I can personally attend to your... More

Ruidoso, New Mexico
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

as always we had a very nice stay, we like the Best Western Plus in Santa Fe NM because it is very clean, the price is always right and everybody is friendly, from housekeeping to front desk, no complaints. we will be back soon.

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review on Trip Advisor. I am delighted to hear that you had another wonderful stay and thought so highly of our amenities and staff. We look forward to seeing you again in the near future. More

Prairieville, Louisiana
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was located just off the main highway into Downtown and to outside Santa Fe attractions. The hotel staff was friendly and the rooms clean - one complaint was the small bathroom. Very small compared to most hotel chains and other Best Western hotels I have stayed in. The breakfast room could have provided more seating. Nice hotel otherwise... More

Was this review helpful? Yes 6
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for staying with us at the Best Western Plus Inn of Santa Fe and for sharing your experience on Trip Advisor. I appreciate you mentioning my friendly staff and cleanliness of the hotel. We are currently planning to remodel the breakfast area to add additional seating. If you return to the area please stop by and see! More

Lindsay, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

If you have back or leg problems, which we do don't stay here, it has child toilets and child vanities, and if you request something special you won't get it. The parking lot is very tight also. It was very pretty and clean and had comfortable beds.

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for providing feedback for your recent stay at the Best Western Plus Inn of Santa Fe. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience... More

USA
Contributor
11 reviews 11 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was just fantastic, the staff was super friendly, the rooms super clean and quiet. Beds were very comfortable. Although I did not use the pool or gym they both looked very inviting. the morning breakfast was the best I have had in a long time at a hotel. If you are looking for a great hotel this is... More

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you so much for the wonderful review! We're delighted you enjoyed your stay and appreciate your warm words regarding our staff. We look forward to seeing you again soon! More

Ottawa, Canada
Top Contributor
251 reviews 251 reviews
58 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a modern hotel that is well located if you want to visit old Santa Fe, Pecos, or places in and around Taos. You can hop onto I-25, the turquoise Trail, or the road north to Taos in a couple of minutes. The rooms are nice and well maintained. The desk staff were very helpful with ideas for restaurants.

Was this review helpful? Yes 6
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post such an informative review on TripAdvisor. I am delighted to hear that you enjoyed your trip to Santa Fe and the surrounding areas and you were able to enjoy some of the wonderful restaurants that my staff recommended. We look forward to having you back with us in the near future. More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice large room with great furniture and great decor. The bathroom is small considering how huge the room itself is, but everything was clean and worked well. I like a softer bed but it wasn't overly firm. The location is along the road where there are lots of motel choices. We used to stay at Comfort Suites but this... More

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review on TripAdvisor. We are delighted to hear that you enjoyed your stay and that we are your “place to stay” in Santa Fe. We look forward to seeing you again soon! More

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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