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All 60 Santa Fe hotels

BEST WESTERN PLUS Inn of Santa Fe

2.5 of 5 Hotel   |   3650 Cerrillos Road, Santa Fe, NM 87507
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72%
Ranked #32 of 60 hotels in Santa Fe
A recent review
4 of 5 stars reviewed yesterday
Go2Snow Austin, Texas
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269 people have reviewed this hotel

Traveler rating
    88
    102
    50
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83
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Austin, Texas
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel doesn't have the best location, but that allows them to have fair prices in a pricey town. My dog stayed free, not such a common occurance these days. Good breakfast set up, open to 10 am., so I could actually have a shot at it. Very nice indoor pool and hot tub. Not terribly far to the plaza,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Austin, Tx, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The "hot breakfast" consists of powdered eggs and limp gray sausage patties. The usual food items found at lower level Best Western are offered at this hotel though (muffins, dry cereal, make your own waffles). As the food array was a terrible disappointment for a PLUS Best Western, we will not be staying there again. Not worth it for the... More

Review collected in partnership with Best Western

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Littleton, Colorado
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my go-to motel when I stay in Santa Fe. Santa Fe hotel prices are so high, but I always get a reasonable rate and good room. It has a convenient location, and clean and quiet rooms. I don't bother shopping around, if I am going to Santa Fe, I make a reservation here.

Was this review helpful? Yes 4
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you such a nice review about our hotel. We are all so happy that you consider us to be your “go-to” hotel when you come to Santa Fe. It is wonderful that you enjoy our convenient location and clean, quiet rooms. From all of us, thank you again for staying with us each time you come to Santa Fe.... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel had a room large enough to fit our entire family. We had two queen beds and one king with a small kitchenette and a bathroom. The furnishings and cleanliness were adequate. Our room was very hot to the point that we had difficulty sleeping (I don't think the a.c. was run prior to our arrival). The front desk... More

Was this review helpful? Yes 2
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you taking the time to review our hotel here in Santa Fe. I am glad to read that we were able to get you a room that fit your entire family. I apologize that we did not have the air conditioner on prior to your arrival to have the room be at a comfortable temperature. I will make sure... More

Colorado Springs, CO, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Room was nice but noisy from traffic even in a room located to the rear of the hotel. Had to leave the hotel grounds (not just the main building area) to smoke. Front desk staff could use improvement. Would not stay at this hotel if and when we return to Santa Fe.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for your review about your recent stay here with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry that the traffic was so noisy during your stay. I do apologize that you were misinformed in regards to where you can smoke. We do allow for smoking outside... More

Olathe, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We reserved 2 rooms at this location. My son, daughter-in-law and Marley (dog) stayed in one room. Myself and Grandson stayed in the other. When I made the reservation I requested adjoining rooms and the hotel was very accommodating. Thank you. Rooms were large, comfortable and clean. Staff was friendly and helpful. Location near grocery shops, restaurant's that met our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to review our hotel. I am so happy that we were able to accommodate your family and getting you adjoining rooms. It is wonderful that you enjoyed your room and thought the staff was friendly and helpful. Thank you for your comments on the elevator and hallways, I will make sure to be addressing... More

Ada, Ok, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Again we return to Santa Fe BestWestern, it is like returning home. The staff is always friendly and helpful. The rooms are clean and comfortable. Location is great. Thanks so much for the place to stay and call home for a few days.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for letting us know about your stay here at the BEST WESTERN PLUS Inn of Santa Fe. We are all so happy that when you stay with us it’s like returning home. It is always our pleasure to be friendly and helpful to our guests to make them feel at home. From the front desk staff, maintenance and... More

Upland, California
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is centrally located in Santa Fe, about 4 to 5 miles from the plaza, to hiking trails, outlets and highways. I agree with some of the other reviews that the AC was noisy. Breakfast was good for 1 or 2 days, but got old after that. We had a very large room, but was very far from lobby.

Was this review helpful? Yes 5
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to review out hotel. I am happy to read that you enjoyed our location in Santa Fe. I will make sure that to address the loud air conditioner with our maintenance department. Thank you for your comments about our breakfast. Hopefully we will see you again soon. More

Bishop
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The Best Western was pretty clean. That said, there were very strong unpleasant odors in the three rooms we tried staying in. I hope it was because they just shampooed the rugs and they weren't dry yet. Whatever the reason, I was unhappy and so ready to get out of there. The staff did what they could to accommodate us... More

Was this review helpful? Yes 4
Matthew H, Corporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for letting us know about your stay with us here. It is unfortunate that you were so ready to leave. I am sorry that there was such a strong odor in your room. I will make sure to be addressing this with our housekeeping department. I am glad that our staff did what they could to accommodate you... More

Wenatchee, WA
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Average aging hotel. Rather droll in decor, visible worn spots around hotel. Only one elevator, room so small I could not get the luggage carries into all way so I had to hand luggage to my wife to load and unload our luggage. Breakfast area very small but food adequate.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Matthew H, Coporate Trainer at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review about our hotel. We appreciate your comments about our hotel. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

503 photos of this hotel

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2-Room King Suite (61)
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Double Queen Deluxe Room (65)
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King Deluxe Room (62)
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King Deluxe Suite (50)
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King Jacuzzi Mini Suite (64)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#24 Business Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
Number of rooms
95

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