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BEST WESTERN PLUS Inn of Santa Fe

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3650 Cerrillos Road, Santa Fe, NM 87507
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BEST WESTERN PLUS Inn of Santa Fe
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BEST WESTERN PLUS Inn of Santa Fe
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433 reviews from our community

Traveler rating
    160
    154
    74
    34
    11
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130
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24
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arvada, CO, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

A very comfortable hotel with nice amenities and facilities, especially for the price point. AAA member discounts available. The staff made my no-reservation, late evening unplanned check in super fast and easy. Rooms were very clean, comfortable, warm decor and the beds are very comfortable. Check out was as simple as collecting the receipt slipped under my door in the... More 

Review collected in partnership with Best Western

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Big Spring, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel. Comfortable bed, beautiful decor, friendly and helpful staff, and nice breakfast. Good location, easy to find. All positive with no negative. If you get a chance, stay at this hotel. You won't regret it!

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Roswell, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This Hotel cares about their customers. They really go out of their way to help you enjoy your stay. Always asking if you need something and very professional and friendly. Like coming to stay with friends. I love it!

Review collected in partnership with Best Western

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San Francisco, California
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We visited this hotel because it was a Best Western. I will not stay here again and I will not recommend it to others. The walls were paper thin and we could here more than we wanted to from surrounding rooms. Our room was SO dark even in the middle of the day and the bed wasn't comfortable. The only... More 

Was this review helpful? Yes 3
jnygaard, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking to respond to Trip Advisor regarding your recent stay with us. We are truly sorry we failed to meet your expectations. We have replaced the TV remote in the fitness room. All of our guest rooms have at least two chairs, with the Parson's table or a desk chair with an overstuffed easy chair in our... More 

Scottsdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was the second time we have stayed at this BW. It is convenient to get off and back on I-25. The pool and spa are a nice way to relax after a day of driving. The breakfast is also nice before getting back on the road. Friendly staff and clean rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Hamilton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel to stay at while on our travels north to home in Canada. Friendly service, convenient drive to downtown. Large shopping complex near by. Good restaurants close by. We ate at The Ranch House BBQ restaurant which was wonderful.

Was this review helpful? Yes 1
Surprise, Arizona
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Respectful and helpful staff, especially Meaghan during check-in. Great room, probably one of the nicest rooms we've stayed at in the Best Western chain. A little outdated but tasteful and functional and very nice in size.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We question how this hotel got the Hotel rating of PLUS. We had stayed the previous 6 nights at "Best Western Plus " and this one was nowhere near the same quality and it was over $10 more than the others.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
jnygaard, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Dear Lois, We appreciate your feedback on our Plus ranking at Best Western. The Plus status is determined by criteria such as level of amenities such as a pool and bedding, upgraded decor, and additional breakfast items that a Best Western may not require. Sincerely, John Nygaard General Manager More 

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

First time to Santa Fe. Hotel was relatively new. It was in a good location with easy access to the places we wanted to go (old Santa Fe). We were upgraded to a suite which was excellent. Staff were pleasant and helpful. Free Wifi is always good. Breakfast lay out was good with a good choice of meal. The only... More 

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Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff was great, clean, beds comfortable, our only issue was the balcony was slanted, quite a bit, but it was the table being slanted that was the issue, hard to use. Honestly we just elevated the legs on one side and it worked, this would not stop me from recommended this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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