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BEST WESTERN PLUS Inn of Santa Fe

2.5 of 5 3650 Cerrillos Road, Santa Fe, NM 87507
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#30 of 60 Hotels in Santa Fe
302 Reviews 4 of 5 stars
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BEST WESTERN PLUS Inn of Santa Fe
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BEST WESTERN PLUS Inn of Santa Fe
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302 reviews from our community

Traveler rating
    99
    113
    59
    22
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

We stayed here on 9/19/2014. We had one of the handicapped accessible rooms which was very spacious. Nicely decorated and the bathroom had a nice tiled shower. The front desk staff was very friendly and the breakfast was above average! Don't be afraid to book here!

Was this review helpful? Yes 6
Oak Creek, Wisconsin
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was just okay. Had trouble with key working, the room was way to dark. Could use more lamps. Closet very small. Vending machines would not accept some money. Had to bother front desk clerk. One good thing to say is staff was efficient. Would not stay here again.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Very pleasant stay and very convenient to stores, restaurants, etc. with good access to downtown. Hotel is 3 story with an elevator and very quiet. Biggest complaint is that it is very hard to see the hotel as you drive along Cerillos. The signs are too small, and the building looks like most of the other buildings in Santa Fe.

Review collected in partnership with Best Western

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Dunedin, Florida
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely, well kept hotel in Santa Fe for a great price. Really lovely indoor pool! We wanted a location close to the interstate that would allow us to get where we needed to easily in Santa Fe and this property fit the bill....but the room and service made us really glad we chose it.

Review collected in partnership with Best Western

Was this review helpful? Yes 6
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you so much for the wonderful review. I will share it with the entire staff so they can see that all of their energy and efforts are being acknowledged. We hope to see you again soon! More

Woodlawn, Texas, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The rooms were small and not at all like the pictures on the hotels web site. The pics must be a few years old. We rented a two room king suite. It was small. I stayed 4 nights and booked the 3 night special, but was charged the full price for the 4th night. I would have thought you would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for taking the time to post a review on TripAdvisor. Your comments and feedback are important to us. We apologize for the issues that you had at the hotel. I would love speak to you about this so I can make sure your next visit is a pleasant one. Please contact me at 505-438-3822. More

Tallahassee
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is very nice and we received an upgraded room. The good news is that it was quiet and nice. The bad news, our bad, was that it was nowhere near the historic city center. It was near the airport on the extreme south side of town.

Review collected in partnership with Best Western

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for providing feedback for your recent stay at the Best Western Plus Inn of Santa Fe. I am delighted to hear that you enjoyed your upgraded room and the property. Our location is a ten minute drive from down town but we do have many wonderful restaurants in the area. We hope to see you again soon! More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean, service excellent and furniture was pretty new. Single bed room was small but more than satisfactory. As with all the hotels nearby, there is no large sign streetside so be aware of the cross-streets. Breakfast hot entrees were different each day and a good variety of cold items. You are about 6 miles from the plaza. Free... More

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you so much for choosing to stay with us at the Best Western Plus Inn of Santa Fe on your recent trip to New Mexico. I am delighted to hear that you had such a wonderful stay and thought so highly of our amenities and staff. We do look forward to having you back with us in the near... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel during our trip to southwest states of the USA. The location and service was excellence, price was OK, but room carpet and hallway need some freshener, we need to change room due to smelling smoke in our first room, but overall experience was good.

Review collected in partnership with Best Western

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank for taking the time to post a review on Trip Advisor. I am delighted to hear that you had an enjoyable experience. I am disappointed to hear that you had to change rooms because of the smoke smell as our hotel is a non-smoking facility. If you ever visit Santa Fe again please come back and see us. More

wichita falls, texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A clean hotel ! A friendly staff! Beautiful room - very clean. Located close to many restaurants and activities. When we needed help to find someplace to eat, the young lady at the front desk was very happy to help us. She even gave us a map of Santa Fe and circled the intersection where we would find the cafe.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 7
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you so much for taking the time to share your recent experience at the Best Western Plus Inn of Santa Fe. My staff extends an extraordinary amount of effort and energy to make your stay as close to perfect as possible and it is a pleasure to share a review with them from someone who has taken the time... More

Sacramento, California
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK place - great staff, very courteous and helpful. We stayed there one night and moved to a VRBO place right near the plaza. The location of the BW is about five miles away from the plaza. taxi service here is CRUMMY at best!! Recommend you try to find a place closer to the plaza - like within a block... More

Was this review helpful? Yes
Heather K, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Thank you for staying with us at the Best Western Plus Inn of Santa Fe. We are glad you enjoyed your stay and appreciate your feedback. We hope to see you again soon! More

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#21 Business Hotel in Santa Fe
Official Description (provided by the hotel)
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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