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All 60 Santa Fe hotels

Holiday Inn Express

2.5 of 5 Motel   |   3450 Cerrillos Road, Santa Fe, NM 87507
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66%
Ranked #30 of 60 hotels in Santa Fe
A recent review
5 of 5 stars Reviewed February 10, 2014
minutme Clovis, New Mexico
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132 people have reviewed this hotel

Traveler rating
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Holiday Inn Express
See the most recent reviews
Clovis, New Mexico
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2014

On January 22 I had a bad experience with the Doubletree by Hilton hotel in Santa Fe that left me scrambling for a place to stay during a business trip, thank God for Holiday Inn Express! During the legislative session good rooms are hard to fine on short notice but thanks to the general manager of Holiday Inn Express that... More

Was this review helpful? Yes 10
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear minutme, We are grateful you gave us the opportunity to host you and offer the quality of service our guests deserve! It was our pleasure to make sure your you always felt at home! We look forward to your next visit. Ale Rodriguez Hotel General Manager More

Santa Fe, New Mexico
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2014 via mobile

I had a super stay here. The staff was especially friendly and helpful. The location was close to some good local restaurants and shopping. My room was clean and quiet, allowing me to get a great nights sleep. There was a good selection of channels on the big TV in my room. The fitness room was nice as well.

Was this review helpful? Yes 8
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear Mark M, Thank you for selecting our Holiday Inn Express Santa Fe to host you while in town. We are pleased to know you found our team to be friendly and helpful, and our property's amenities and service to your expectations. Indeed, our location is prime to our guests, as they are close to great local restaurants and attractions.... More

San Jose, CA
Top Contributor
57 reviews 57 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2014

Typical HI Express, what I would call, "in band" experience. Not bad, not outstanding, but met all the requirements, and it wasn't too pricey. It was actually somewhat quiet, which was nice. The only problem we noticed was that the driveway in the front had a fair bit of snow and ice still lingering. No issue, but it could have... More

Was this review helpful? Yes 5
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear munge, Thank you for taking the time to review our property. We value our guests' feedback tremendously and firmly believe it is a great way to improve our services. We look forward to your next visit! Ale Rodriguez Hotel General Manager More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 27, 2013

The staff were incredibly friendly and helpful. They offered directions, maps and suggestions on places to visit, eat, etc. Given it was the holiday season, the lobby was tastefully decorated and treats were put out every afternoon. Excellent variety of food at breakfast. The rooms were clean and equipped with a fridge, microwave and coffee maker. The location was great... More

Was this review helpful? Yes 8
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear Michelle B, Thank you for choosing our Holiday Inn Express Santa Fe. I am very pleased to know you found our staff friendly and helpful, and our property clean, with enough variety for everyone. We work very hard to make sure all our guests are comfortable during their stay. We look forward to your next visit! Ale Rodriguez Hotel... More

Dallas
Top Contributor
58 reviews 58 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 26, 2013

We come through Santa Fe fairly often on our way elsewhere. We usually stay at the La Quinta on Cerrillos Rd, dimly because it was cheap and convenient. But, this year we decided to make a change. The Holiday Inn Express is a sort drive from I-25 and the staff was ver friendly. We requested two rooms on the ground... More

Was this review helpful? Yes 6
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear Luggnutt, Thank you for giving us the opportunity to show you what our property and team has to offer! I am very happy you found our staff to be friendly and accommodating, and our property to be nice, comfortable and quiet. We strive in making our guests feel home-away from home. We look forward to seeing you back! Ale... More

Greeley, Colorado
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 15, 2013

This hotel needs to be updated as the location is good but it just seems like it has seen better days. I had read the reviews so I knew what to expect but it was still disappointing for us. It was very quiet and clean which was great but it did not make up for the other. We went down... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear Carole3218, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We sincerely apologize for the poor experience and service issues you had in our hotel particularly in the breakfast area. We constantly strive to provide an environment of... More

Piscataway, New Jersey
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 23, 2013

My friends and I had a little reunion in Santa Fe. We chose this hotel because the price was right and were pleased to find such a hospitable and wonderful surprise. The hotel staff was simply amazing. They always went out of their way to make us feel comfortable and welcome. The room was lovely and having a fridge and... More

Was this review helpful? Yes 8
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear dcoslit, We appreciate you choosing our Holiday Inn Express Santa Fe to host your stay in our "City Different". I am very pleased to know you found our property to be spotlessly clean all around and our staff's service to be impresively good! We work very hard to make sure all of our guests are trated like kings! We... More

Cockermouth, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 17, 2013

On our recent road trip in the USA, we stayed at The Holiday Inn Express in Sant Fe, we were pleased that we chose this hotel. On walking in we wre warmly greeted by Janice. We were given a nice room, rested a while then decided to go exploring, we told Janice our plans, she couldn't have been more helpful,... More

Was this review helpful? Yes 7
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear marie b, Thank you for choosing our Holiday Inn Express Santa Fe to host you while in the Southwest, and thank you for taking the time to recognize Janice's commitment to making sure our guests are comfortable and pampered! She is indeed a great asset to our team. We look forward to your next visit. Ale Rodriguez Hotel General... More

Warrensburg MO
Top Contributor
132 reviews 132 reviews
55 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stayed using rewards nights for two nights while visiting Santa Fe. The beds, with new mattresses, were extremely comfortable, the room was clean, and would have had a view of the mountains had the rain stopped for any length of time. Breakfast was typical, and not the same each day. Staff was extremely helpful and handled a change in... More

Was this review helpful? Yes 10
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear Old_Drum, Thank you for choosing our Holiday Inn Express Santa Fe to host your stay! I am very pleased to hear your found our new mattresses to be comfortable, our staff caring, varied breakfast, and clean rooms. Plus, it is always great when you can use your IHG Rowards Club Points to stay in our properties! We look forward... More

Grass Valley, California
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 21, 2013

Although this is not the best location to be in in Santa Fe, I am not exaggerating when I say that their hospitality is heartwarming! This is my second stay at Santa Fe HIE. We stayed at this HIE on Oct 8-10. In particular, I would like to commend Janice at the front desk. She was so helpful and friendly... More

Was this review helpful? Yes 7
SFGeneralManager, General Manager at Holiday Inn Express, responded to this review

Dear 273Carole, Thank you for choosing our Holiday Inn Express Santa Fe to host your stay. I am very pleased to know you found our hospitality as Heartwarming and that Janice was helpful and friendly. Her and all our team is always eager to make sure our Guests are happy! We look forward to your next stay with us! Ale... More

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Additional Information about Holiday Inn Express

Address: 3450 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
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Also Known As:
Holiday Inn Express Hotel Santa Fe
Holiday Inn Express Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express in Santa Fe, NM. We are conveniently located just 4 miles south of the Santa Fe Historic Downtown Plaza. Just exit I-25 at Cerrillos Road, Exit #278. Come and be our guest while you experience Santa Fe's rich cultural diversity, art galleries, museums, shops, Indian Market and many fine restaurants.Each one of our 76 newly remodeled hotel rooms features a microwave and refrigerator, coffee maker, iron and ironing boards and hair dryer. Our beautiful hotel features the new Stay Smart Bedding Collection in all of our rooms that will make your stay restful and relaxing.Be our guest and enjoy our delicious new full Continental breakfast with hot items. We also have a new fitness and business center and an outdoor pool and guest laundry. We are a pet friendly hotel. We also have high-speed wireless Internet.The Holiday Inn Express is a great choice to host your Santa Fe adventure. We are within an hour drive from Taos, Chimayo, casinos and the Eight Northern New Mexico Pueblos! Santa Fe is host of the Loretto Chapel, home of the Miraculous Staircase, oldest house in the United States, San Miguel Mission which is the oldest church in the US, the Georgia O'Keeffe Museum, Palace of the Governors, Saint Francis of Assisi Basilica, the Santa Fe Opera, and many more attractions! ... more   less 
Number of rooms
76

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