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Holiday Inn Express

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3450 Cerrillos Road, Santa Fe, NM 87507
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Holiday Inn Express
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Holiday Inn Express
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164 reviews from our community

Traveler rating
    49
    49
    32
    23
    11
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix AZ
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 5, 2010

We came here for business and brought our two children with us. As a Priority Club member, I was hoping for better. We got the room on Hotwire and I thought it was the Hampton Inn. But I tried to manage my expectations. The room was small. No bedbugs, we checked. Everything is old and worn out, for sure. The... More 

Was this review helpful? Yes 4
Oregon
Top Contributor
148 reviews 148 reviews
46 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 25, 2010

This HIE was tired looking. It suited us for the night, didn't realize that a big Indian Fiesta was starting the next day, but they did drop off some $ off the price of the room. We appreciated that. It was one of those HIE's that had a nice lobby but the rooms were just so so.

Was this review helpful? Yes 5
Irvine, California
Top Contributor
99 reviews 99 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 28, 2010

A little nervous when arriving, but our stay here was without incident and the nights were very quiet even against a pretty busy street. The mattresses are softer and older than most HI Expresses, but the rooms are kept clean and the staff is extremely friendly and helpful. You are pretty close to downtown and many good restaurants. There are... More 

Was this review helpful? Yes 8
Austin, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2010

There were two positives about this hotel: it is not far from the old square in Santa Fe, and the people who work at the desk are very friendly. Other than that, I was disappointed. We were travelling with two children, so I opted for the "suite." The room was set up such that it did not feel like the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 15, 2010

This was a nice hotel for our two night stay in Santa Fe - we were upgraded to a king suite from our original two queen room when we checked in. Our room was very large and it was nice to have so much room. The front desk staff did a great job suggesting local dining for us and providing... More 

Was this review helpful? Yes 8
New Mexico
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 2, 2010

I am a woman who travels with two small dogs. This hotel does not charge extra for pets. All you have to do is sign a waiver attesting to your intent to pay for any untoward damages caused by the pets. The area is a good one for taking your pets for walks without worrying too much about traffic. Although... More 

Was this review helpful? Yes 4
Philadelphia
Top Contributor
83 reviews 83 reviews
43 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed March 20, 2010

This Holiday Inn Express still has the old sign but it's clean and service is good. It's very easy to find when you drive there from the airport in Alburqueque. You can't walk to downtown but it's an easy 15-min-drive. One light bulb was not working and the heater was on the louder side but everything else worked fine in... More 

Was this review helpful? Yes 11
Colorado Springs, Colorado
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2009

We stayed here for one night while traveling from Colorado to southern NM for our honeymoon. The staff was friendly and helpful. Clean, comfortable room. Great place for traveling with pets.

Was this review helpful? Yes 9
Lubbock, TX
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 6, 2009

First off, if you are looking for something close and convenient to the Santa Fe Plaza, this might not be the place for you. We were overnighting on our way ultimately to Moab, Utah, and the location worked for us and our overall plans. This property was most certainly some other chain in its previous life and only later became... More 

Was this review helpful? Yes 5
Heartland Of America
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 27, 2009

Not cramped, but everything is tight. Clean with good beds. Plenty of good nearby restaurants. When we got to our room, we noticed the air conditioner was weak and our room faced west. By the time we returned from dinner, the unit had been exchanged with a good one - thanks! Standard HIE breakfast. Parking somewhat tight. Will be back.

Was this review helpful? Yes 4
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