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Homewood Suites Santa Fe

Certificate of Excellence
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10 Buffalo Thunder Trail, Santa Fe, NM 87506
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Homewood Suites Santa Fe
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Ranked #9 of 60 Hotels in Santa Fe
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Timothy P Greenwood, United States
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552 reviews from our community

Traveler rating
    386
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    29
    6
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164
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenwood, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel itself was very nice, however we were very disappointed at the location. Description of location was miss leading for someone not familiar with the area. Not very close to downtown Santa Fe.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you for your review of Homewood Suites by Hilton, Santa Fe North. I understand how our address can be confusing, because we are on a pueblo there is no post office so our address is listed as Santa Fe. We are only about 15 minutes North of the Santa Fe Plaza. I do apologize that it is misleading and... More 

Contributor
20 reviews 20 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

So, we arrived around 8:30 after a 15 hour drive and met with the concierge who was quite gracious. She gave us our keys and told us about the breakfast and dinner. She also mentioned that we can access some spa amenities from the big resort next door. But, she seemed a little tipsy. No biggie. The hotel has a... More 

Was this review helpful? Yes 1
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you for your review of our property. We are always improving our internet capabilities. We are glad you enjoyed the Casita. I also notice you got to view some of our wildlife. We hope to see you again soon. More 

Chelsea, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Per our request, we were assigned a one-bedroom suite on the second floor of a casita facing the back of the property. Sleep quality was excellent, as there was zero noise, either from cars or from adjacent guest suites. Each of our rooms had a dedicated and quiet ventilation system. The entire hotel facility was flawlessly clean and functional. Breakfast... More 

Was this review helpful? Yes 1
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

We are so happy you enjoyed your recent stay with us. Guests like you make our job easy and pleasurable. We love chatting with our guests and making them feel at home. We hope you return to our property soon. More 

Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently brought a large group here for a 3 night stay. The staff is excellent and the rooms are spacious and very accommodating. It's nice to be within very easy walking distance to the Buffalo Thunder Casino but not actually in the same building. The hot breakfasts in the morning are really well done. The dinners are good too on... More 

Was this review helpful? Yes 2
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you for the excellent review of our Homewood Suites property. We love hearing good things and strive to better ourselves at all times. I hope you plan another trip to our hotel in the very near future. More 

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When visiting the Homewood, I find all the staff to be quite pleasant and eager to help. Everyone from the cooks, the maintenence guys, the staff at the front desk and the management make me feel like I am staying at their home. IF I have a question or a problem, they are quick to find an answer or resolve... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you for your review of our property. We love having you as a frequent guest. We know we can count on you to enhance our day. I hope to see you again very soon. More 

Oklahoma
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I was actually surprised by how nice this hotel was. The price was less than most average hotels so I wasn't expecting much more than average. The rooms were super clean and the furniture was very nice. We had a one-bedroom suite and there was plenty of room. The kitchenette was very clean and they even had some ice for... More 

Was this review helpful? Yes 3
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you so much for your review of our property. I am so glad you enjoyed your stay with us. Our Casitas do not have elevators or vending machines so there are quieter in that aspect but the down fall is you do have to go to main building for more ice. We hope to see you again very soon. More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are nice, the bedroom separate from the living and kitchen areas. It is conveniently located off the freeway but positioned far enough back where the traffic noise is not an issue. However, 11:30 at night on the second floor I'm listening to the heard of elephants above me stomping around. Even with earplugs there is no way to... More 

Was this review helpful? Yes
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you so much for your review. I do apologize that the guests above you disturbed your nights rest. I am glad we were able to accommodate you and move you to a top floor. We hope to see you again in the near future. More 

Westmount, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the nicest Hilton properties we have ever stayed at. Great location, halfway between Los Alamos & Santa Fe so close to each. Beautiful grounds, nature walk and lovely vistas. Rooms are of a nice size and beds extremely comfortable. Lobby area & breakfast area are A1.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Thank you so much for the wonderful review of our Homewood Suites. I am so pleased that you enjoyed your stay with us so much. I certainly hope you tell all of your friends and that you bring them with you on your next visit to our property, so that they too can see what we have to offer. More 

Tucson, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was snowed in here in late February. Road conditions were not great but I had to leave the next morning in order to make and appointment in another state. Staff fixed me up with a care package to make sure I would be safe if I ran into any trouble. They went far beyond the call of duty, they really... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Isn't that how you treat family? We consider all of our guests as part of our family and we just wanted to make sure that you were safe on the roads. Glad to see that you didn't have any major issues on your journey. Hope you com "home" again soon. More 

los lunas, new mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed while waiting for our new home to be completed. The suite in the main building was spacious with a full kitchen. Breakfast and dinner 4 nights a week is included. Our pets were received without question. There is a one time $75.00 fee for them. It's a great hotel well priced, close to Santa Fe with free shuttle... More 

Was this review helpful? Yes 1
jodi b, Front Office Manager at Homewood Suites Santa Fe, responded to this review

Glad you were able to stay with us while you were building a new home. We are glad that we could accommodate all your needs. I hope you will have your friends and family stay with us when they come to visit your new home. Enjoy your new home and please come visit for leisure time. More 

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