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Zona Rosa at Las Palomas

429 San Francisco St., Santa Fe, NM 87501
Zona Rosa at Las Palomas
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37 reviews from our community

Traveler rating
    17
    12
    6
    1
    1
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15
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Prescott, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our 3rd stay at Zona Rosa. We were disappointed not to get our regular room (due to remodeling) but the condo was good, the fireplace is wonderful, we shared a 3 bedroom, 2 bath with friends. The staff during our stay, Al, Rick and Jordon were a great help, cheerful and made special requests pronto! The gourmet breakfast... More 

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PaulMargetson, Owner at Zona Rosa at Las Palomas, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind review. We are delighted to learn you enjoyed your stay, especially our breakfasts and passed on your comments to Al, Jordan and Rick. Please come back again, soon! More 

San Diego
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 30, 2015

Let me start by saying the staff at this property were truly wonderful, which was the only thing that made this hotel acceptable. But other than the staff, this was a disappointment. After being very confused by the website and trying to discern the differences in suites, we ended up being placed at Zona Rosa. This was not what we... More 

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PaulMargetson, Owner at Zona Rosa at Las Palomas, responded to this review

Allow me to apologize for the confusion you encountered when making your reservation and we need to improve on our communications skills. If you were in room #70, I agree that the sink arrangement is too small and a counter will shortly be installed. We have just remodeled most of the rooms in Zona Rosa which indeed are similar to... More 

Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 20, 2014

We shared a 2 bd 2 bath with another couple. It was our second visit here and we thoroughly enjoyed it. Beds were firm but comfy. Living room was large with fireplace. Small kitchen was sparsely equipped but we didn't eat in anyway. Nice size private deck. Breakfast is good with fresh made omelets and waffles. Our only complaint was... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at Zona Rosa at Las Palomas, responded to this review

Apologies for the noise - which was from? Many thanks for returning and staying with us again and we do indeed look forward to seeing you again! More 

Gaithersburg, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

My sister's and I took our mom to celebrate her 80th b-day by renting a 2bdr/2 bath condo and absolutely loved the property! Had a full kitchen, fireplace w/ wood, and a great breakfast everyday just across the street including made-to-order eggs and coffees! The staff was friendly and very accommodating. The location was perfect being just down the street... More 

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PaulMargetson, Owner at Zona Rosa at Las Palomas, responded to this review

Belated birthday greetings to “mom” and we are all delighted to know that you had a great time. Come back for “81"! More 

Austin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I cannot say enough about how positive our experience was at the Zona Rosa condo. We had the 3 bdrm for 3 adults and 2 young kids. From warm cookies to gourmet breakfasts and picturesque accommodations, the staff made us feel right at home, and helped in so many ways. This was the first place we have stayed where the... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at Zona Rosa at Las Palomas, responded to this review

Thank you so very much for your wonderful words of encouragement and we are all delighted to know that you had a great time at Zona Rosa. Thank you and please come back! More 

Auckland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2014

We stayed in an upstairs two bedroom two bathroom apartment for 6 nights at the end of January. We had excellent wifi coverage, a lovely lounge and fireplace and the apartment had a spacious feel. We loved the breakfast at Las Palomas just a short walk away. The staff were friendly and helpful and nothing was too much trouble. Thanks... More 

Was this review helpful? Yes 1
PaulMargetsonGM, Owner at Zona Rosa at Las Palomas, responded to this review

I am so glad to know that we took such good care of you and you had an “awesome stay”. Very many thanks for choosing to stay with us! More 

Austin, Texas
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 16, 2013

I originally booked at the Hotel Santa Fe as I was told it was the only property in Santa Fe owned by Native Americans. Then the winter storm knocked my business trip back a week and they had no rooms available when I called to re-book. But they very nicely offered me a room for the same rate at their... More 

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PaulMargetsonGM, Owner at Zona Rosa at Las Palomas, responded to this review

Many thanks for staying with us and your comments and concerns are acknowledged and will certainly be acted upon. Sorry that we were unable to take care of you at the Hotel Santa Fe, but hopefully we will do so in the future. As an aside, please rest assured that we have not had any security issues at Las Palomas... More 

arlington, virginia
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 29, 2013

Zona Rosa, Sante Fe October 28, 2013 I just spent four days in a two bedrooms condo at Zona Rosa. The location is very convenient, only a few blocks from the plaza. It is a beautiful place, built in the local adobe style. I enjoyed the calm, comfort and quiet at night. It was disappointing that the wifi did not... More 

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PaulMargetsonGM, Owner at Zona Rosa at Las Palomas, responded to this review

I am distressed to learn that your reception was not friendly and responsive, as we normally take extra good care of all of our guests! I am looking into that wifi problem as I am writing this responce, as we completed an expensive overhaul of our system in October. Thank you for bringing this to my attention and apologies for... More 

Tucson, Arizona
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 20, 2013

Four of us shared this fabulous condo. Large living area. 3 bedrooms/2 baths with deck off one bedroom. Our kitchen was fully stocked, and we used it! Invited 6 friends for lunch and dined at the grand dining table. The deck was a pleasant surprise, and a lovely place to gather, breathe the fresh air and watch the happenings on... More 

Was this review helpful? Yes 1
PaulMargetsonGM, Owner at Zona Rosa at Las Palomas, responded to this review

I am delighted to learn you had such a good time with your friends at Zona Rosa. Thank you for taking the time to write to tripadvisor.com and please do come back soon. Many thanks! More 

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

We stayed for 3 nights in a 2 bedroom condo. Overall, it was a very pleasant stay. The condo had plenty of room for our family of four, and the beds were super comfortable. The staff was friendly and the breakfast was much better than typical hotel breakfasts. However, there were basic things that they could do better to have... More 

Was this review helpful? Yes 2
PaulMargetsonGM, Owner at Zona Rosa at Las Palomas, responded to this review

Your points are well taken and we need to jump on updating our inventory of china, glass, etc. Thank you for reminding us. Also, we have just upgraded in the past week our wi-fi reception which has been a problem ane hopefully now fixed! We have indeed been very busy, but a 5pm housekeeping visit is certainly too late! Thank... More 

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