The room was just ok, and the service was very friendly. The issue was when we had a Wifi problem. The front desk didn't know what to do or who to call. For 2 days they said they would let maintenance know, but nothing was done. Other than having to go sit in the lobby for Email the place was... More

We travel quite a bit and stay in hotels that are moderate to high end. There is something special about coming back each year to Old Santa Fe Inn though. It is small and personable like a B and B and yet private like a larger hotel. The staff is personable, the rooms are comfortable and the heart of Santa... More

The Old Sante Fe Inn is conveniently located, clean, and the breakfast burrito bar is great. Their website presence convinced me to book a deluxe queen 3 months before our trip, with an added booking note that requested a balcony room. When we arrived we were assigned room 6 - no balcony, no kiva fireplace, directly beside the busy Galisteo... More

We booked a deluxe suite and it certainly was deluxe. The decor was elegant and comfortable. We had a separate sitting room which was great for our five-night stay. There is a free breakfast bar in the morning, and at 4 pm there are fresh cookies, coffee and tea available. The bathroom had a jetted tub and a separate vanity... More

I had been looking forward to staying at this hotel in the upcoming month of June as the reviews on Trip Advisor were so wonderful. But I had such difficulty with reservations that I canceled and selected another hotel to stay at. The customer service I received seemed like a bad omen that I didn't want to risk having a... More

My wife and I traveled to Santa Fe for our 41st wedding anniversary. We usually have reservations but the nature of this trip didn't seem to lend itself to that. I knew we wanted someplace special to commemorate our commitment and we found it! Excellent service from both Matt and Alex and the front desk and the rest of the... More

The staff at the Old Santa Fe Inn seem to go out of their way to make your stay enjoyable. They are cheerful and helpful in every way, and we felt like family members. The rooms are lovely, the Inn is well located, the breakfast buffet is great, but what makes the Inn truly exceptional is the staff and their... More

Just finished making our 2013 spring break vacation reservations at the Old Santa Fe Inn,as usual the front desk staff were extremely helpful and patient as I tend to ask alot of questions..Alex (Alejandra) was so good natured and polite that I felt compelled to write a review on how professional, kind, and willing she was to make sure our... More

What a find! We were travelling with a pet, and chose the Old Santa Fe Inn based on TripAdvisor reviews. This hotel is taking a ‘simple’ (their words) path towards hospitality. They provide a great breakfast. They provide amazing customer service going well above and beyond expectations in helping with any special needs and providing local information. They allow pets... More