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All 60 Santa Fe hotels

Cities of Gold Casino Hotel

3.0 of 5 Hotel   |   10-A Cities of Gold Road, Santa Fe, NM 87506
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Ranked #52 of 60 hotels in Santa Fe
A recent review
4 of 5 stars Reviewed July 7, 2014
ABitSpoiled New Mexico
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  • Reviews (42)
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42 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Angel Fire, New Mexico, United States
1 review
1 of 5 stars Reviewed 1 week ago

I booked this for a one night stay. It was cheap and that was my mistake. I booked this from Orbitz and according to the amenities listed it sounded like it might be a nice place. After all just another mile or two down the road is Buffalo Thunder and it is FANTASTIC! On the list it said it was... More

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Las Cruces, New Mexico
1 review
1 of 5 stars Reviewed 2 weeks ago

The front desk staff person was rude and uncaring. When she checked us in it felt like we were listening to a recording - something that she had said a thousand times before and cared absolutely nothing about. The worst part is that a few weeks later we found out that they had charged both our credit card and our... More

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New Mexico
Top Contributor
124 reviews 124 reviews
37 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed July 7, 2014

This is our 3rd stay at this hotel and it is good, considering how inexpensive it is. It is detached from the casino, so the hotel and rooms do not smell like smoke. We have stayed here and also at much nicer and fancier Buffalo Thunder Resort down the road: two very different properties at two very different price ranges.... More

Was this review helpful? Yes 1
Pueblo, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 8, 2014

The hotel is old and dated. it is clean but needs an update. The front desk was nice and helpful. But when we ask for enough towels for the 4 adults we had in our room we were told that we could only get 2. still didn't have enough towels.

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 12, 2014 via mobile

Want a drink, some cards or video poker in a laid back atmosphere? Then avoid the casino, because you won't find it here. Alcohol is only served in a cheezy nightclub where the security outnumbers the patrons. There aren't even chairs for the bar and the only friendly bartender was overshadowed by the staff who were agitated by something, as... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014 via mobile

The lady at the front check in desk was not friendly. We had no hot water in the morning and were told we were the only ones to complained. No one had a hot shower. When we spoke to the lady at the front desk. She was very uncaring and never apologized for the in convince. And said well you... More

Was this review helpful? Yes 1
Silver City, New Mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

Went to lay down n felt something weird inside my pillow...it was a huge sewing needle. When we called the front desk they said they would be right up. They never showed! We took the pillow to the front desk n the lady thought it was funny n just apologized! When we asked for the manager they said there wasn't... More

Was this review helpful? Yes 2
Topeka, Kansas
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed October 10, 2013

We were visiting in Santa Fe for five days and wanted to find an inexpensive place to stay. The COG Hotel was basic no-frills comfort. The King bed gave an excellent night's sleep--and after a day at the Balloon Fiesta-- we needed the sleep. The facility was pretty worn and not exceptionally well maintained. However, the staff went overboard to... More

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2 reviews
3 of 5 stars Reviewed September 24, 2013

We checked in with our bus tour director at this hotel. The food we were served for our dinner in the conference room was better than I expected. The hotel personnel were all very helpful and nice. With that being said, when we got to our room, we needed toilet paper and Kleenex. Our room telephone did not work right.... More

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Top Contributor
83 reviews 83 reviews
17 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 15, 2013

Came here on a recommendation of my parents who have stayed here before. I needed an inexpensive place to stay on our lengthy vacation, near Santa Fe, NM. We arrived early so couldn't check in, but they registered that I had arrived with the family. I told them we were going into Santa Fe to sightsee and that I would... More

Was this review helpful? Yes 3
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Additional Information about Cities of Gold Casino Hotel

Address: 10-A Cities of Gold Road, Santa Fe, NM 87506
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cities of Gold Casino Hotel 3*
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Also Known As:
Cities Of Gold Hotel Santa Fe

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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Cities of Gold Casino Hotel is located 15 scenic miles north of Santa Fe, New Mexico on Hwy. 84/285. 124 luxurious Guest Rooms. 1300 square feet of Conference Facilities. Breakfast and Dinner available in the Gold Dust Restaurant. Just steps away from the Cities of Gold Casino with Las Vegas style gaming action - seven days a week. Blackjack, Craps, Roulette, Slots, Bingo, Three Card Poker and the ONLY Poker Room in Northern New Mexico. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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