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All 59 Santa Fe hotels

Cities of Gold Casino Hotel

3.0 of 5 Hotel   |   10-A Cities of Gold Road, Santa Fe, NM 87506
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Cities of Gold Casino Hotel

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48%
Ranked #48 of 59 hotels in Santa Fe
A recent review
3 of 5 stars Reviewed October 27, 2013
vikka3 Silver City, New Mexico
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36 people have reviewed this hotel

Traveler rating
    3
    9
    12
    6
    6
See reviews for
9
14
1
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014 via mobile

The lady at the front check in desk was not friendly. We had no hot water in the morning and were told we were the only ones to complained. No one had a hot shower. When we spoke to the lady at the front desk. She was very uncaring and never apologized for the in convince. And said well you... More

Was this review helpful? Yes 1
Silver City, New Mexico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2013 via mobile

Went to lay down n felt something weird inside my pillow...it was a huge sewing needle. When we called the front desk they said they would be right up. They never showed! We took the pillow to the front desk n the lady thought it was funny n just apologized! When we asked for the manager they said there wasn't... More

Was this review helpful? Yes 1
Topeka, Kansas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 10, 2013

We were visiting in Santa Fe for five days and wanted to find an inexpensive place to stay. The COG Hotel was basic no-frills comfort. The King bed gave an excellent night's sleep--and after a day at the Balloon Fiesta-- we needed the sleep. The facility was pretty worn and not exceptionally well maintained. However, the staff went overboard to... More

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Rockport
2 reviews
3 of 5 stars Reviewed September 24, 2013

We checked in with our bus tour director at this hotel. The food we were served for our dinner in the conference room was better than I expected. The hotel personnel were all very helpful and nice. With that being said, when we got to our room, we needed toilet paper and Kleenex. Our room telephone did not work right.... More

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Houston
Top Contributor
66 reviews 66 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 15, 2013

Came here on a recommendation of my parents who have stayed here before. I needed an inexpensive place to stay on our lengthy vacation, near Santa Fe, NM. We arrived early so couldn't check in, but they registered that I had arrived with the family. I told them we were going into Santa Fe to sightsee and that I would... More

Was this review helpful? Yes 3
Albuquerque, New Mexico
1 review
3 of 5 stars Reviewed September 3, 2013

A good traveling place to stay that close to Santa Fe but reasonably priced. the Checkin is quick and easy and the hotel has two completely separate wings for smokers and non-smokers. THe hotel is 100 meters off highway 285 to Taos so its a good place to base a visit to the northern pueblos, Chimayo, Los Alamos and the... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2013

My husband and I made reservations a week before our trip to stay two nights. We reserved a king size bed, non smoking, dog friendly room. We showed up at 10:00 pm. When we went to check in, Heather at the front desk told us someone decided to extend their stay and so they had no pet friendly room. I... More

Was this review helpful? Yes 2
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2013

Do not bother to stop at this hotel. Management is horrible, customer service is lousy and unprofessional. No one is willing to help you out and the housekeeping personnel steal. The rooms are old and smell like cigarettes and the sheets do not seem to be clean nor fresh. Really stay away from this place

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

We stayed at the Cities of Gold hotel for 4 amazing evenings. The peaceful room, great service, small casino in-house, and terrific on-site restaurant were all a plus for our visit. We will recommend this hotel to our friends!!

Was this review helpful? Yes 3
Springdale, Arkansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

We recently spent three nights here while on a motorcycle trip. We were a little concerned after reading some of the reviews posted but I am happy to report we enjoyed our stay. The hotel is older but our room was clean and the bed was comfortable. The staff was so nice and helpful. The restaurant was absolutely delicious and... More

Was this review helpful? Yes 2

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Additional Information about Cities of Gold Casino Hotel

Also Known As:
Cities Of Gold Hotel Santa Fe
Cities Of Gold Hotel
Address: 10-A Cities of Gold Road, Santa Fe, NM 87506
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 59 hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cities of Gold Casino Hotel 3*
Official Description (provided by the hotel):
Cities of Gold Casino Hotel is located 15 scenic miles north of Santa Fe, New Mexico on Hwy. 84/285. 124 luxurious Guest Rooms. 1300 square feet of Conference Facilities. Breakfast and Dinner available in the Gold Dust Restaurant. Just steps away from the Cities of Gold Casino with Las Vegas style gaming action - seven days a week. Blackjack, Craps, Roulette, Slots, Bingo, Three Card Poker and the ONLY Poker Room in Northern New Mexico. ... more   less 
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