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All 60 Santa Fe hotels

Cities of Gold Casino Hotel

3.0 of 5 Hotel   |   10-A Cities of Gold Road, Santa Fe, NM 87506
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Ranked #49 of 60 Hotels in Santa Fe
A recent review
5 of 5 stars Reviewed September 16, 2014
hrman46 Albuquerque, New Mexico
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46 reviews from our community

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    14
    8
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Albuquerque, New Mexico
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 16, 2014

The price is really good for the location. The rooms were well maintained, the staff is friendly, and the meals were acceptable. It is also only a few minutes down the freeway to the Buffalo Thunder Casino & Resort, which is higher priced, particularly on weekends and holidays. The TOWA golf course is located behind the Buffalo Thunder Casino and... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2014

One of my brothers picked this place to meet for a 'mini' family get together - just 3 families. The staff was friendly, but the stained carpeting in the hallways and the peeling wallpaper in our room was not a good first impression. The bathroom was clean (except for the dark mold stains above the shower tiles) and the bed... More

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Pueblo, Colorado
1 review
3 of 5 stars Reviewed August 27, 2014

We asked for a hotel IN santa Fe so were misinformed that it was "only 2 or 3 miles" from I 25! 16 miles from downtown, where we planned to spend time. The room was clean, bed comfortable, but TV so old we had trouble with it. However, that was fixed. We were unable to get wi-fi, and the two... More

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Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 25, 2014

My hotel stay was pleasant. I like how it is separate from the casino, it's quiet and not crowded. I stayed 3 nights, the room was updated, very clean and always refreshed when I came back. The bed was comfortable. The hotel is actually situated about 20 minutes north of Santa Fe in a quiet community called Pojoaque. The rates... More

Was this review helpful? Yes 1
Las Cruces, New Mexico
1 review
1 of 5 stars Reviewed August 5, 2014

The front desk staff person was rude and uncaring. When she checked us in it felt like we were listening to a recording - something that she had said a thousand times before and cared absolutely nothing about. The worst part is that a few weeks later we found out that they had charged both our credit card and our... More

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New Mexico
Top Contributor
128 reviews 128 reviews
38 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 7, 2014

This is our 3rd stay at this hotel and it is good, considering how inexpensive it is. It is detached from the casino, so the hotel and rooms do not smell like smoke. We have stayed here and also at much nicer and fancier Buffalo Thunder Resort down the road: two very different properties at two very different price ranges.... More

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Pueblo, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 8, 2014

The hotel is old and dated. it is clean but needs an update. The front desk was nice and helpful. But when we ask for enough towels for the 4 adults we had in our room we were told that we could only get 2. still didn't have enough towels.

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Tucson
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 12, 2014 via mobile

Want a drink, some cards or video poker in a laid back atmosphere? Then avoid the casino, because you won't find it here. Alcohol is only served in a cheezy nightclub where the security outnumbers the patrons. There aren't even chairs for the bar and the only friendly bartender was overshadowed by the staff who were agitated by something, as... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014 via mobile

The lady at the front check in desk was not friendly. We had no hot water in the morning and were told we were the only ones to complained. No one had a hot shower. When we spoke to the lady at the front desk. She was very uncaring and never apologized for the in convince. And said well you... More

Was this review helpful? Yes 1
Silver City, New Mexico
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

Went to lay down n felt something weird inside my pillow...it was a huge sewing needle. When we called the front desk they said they would be right up. They never showed! We took the pillow to the front desk n the lady thought it was funny n just apologized! When we asked for the manager they said there wasn't... More

Was this review helpful? Yes 2
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Additional Information about Cities of Gold Casino Hotel

Address: 10-A Cities of Gold Road, Santa Fe, NM 87506
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cities of Gold Casino Hotel 3*
Number of rooms: 124
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Also Known As:
Cities Of Gold Hotel Santa Fe

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