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The Hacienda and Spa at Hotel Santa Fe

4.5 of 5 537 S Guadalupe St., Santa Fe, NM 87501
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The Hacienda and Spa at Hotel Santa Fe
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The Hacienda and Spa at Hotel Santa Fe
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169 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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United Kingdom
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We came down from Boulder to Santa Fe through a snowstorm . It was quite a hairy trip .. but when we arrived at the Hacienda we found we had been given a complimentary upgrade .. even though we had not asked for it. That was a good start.... It is a good base from which to explore Santa Fe... More 

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Littleton, CO
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stumbled across this hotel in trying to find a relaxing place to stay along our road trip through New Mexico. We arrived in the middle of the night after a long trip on snowy roads, and the gentleman at the front desk was warm and welcoming. The property itself is beautiful, well appointed and nice and quiet. Our rooms... More 

Was this review helpful? Yes 1
London
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We have never been to Santa Fe before and a little uncertain as to what to expect especially as it was the low season. About a week before we arrived we received an email to tell us that the restaurant was closed for refurbishment so there was only limited eating options within the hotel, in the Hacienda Lounge, which was... More 

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PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay, especially our shuttle service! Please come back again, soon! kowaen mina so thuu puchi - Have a great day! More 

Boston
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I can heartily endorse the previous reviewers comments. This was our second visit to Santa Fe and second time at the Hacienda. Great location, about a 10 minute walk to the Plaza. Hotel staff was efficient, very friendly and professional. Upon check in, we were assigned our personal "butler" (more like our own concierge), who was a font of Santa... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay! We look forward to welcoming you back again, hopefully soon! kowaen mina so thuu puchi - Have a great day! More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

Best ever hotel experience. Our butler Lubo was so great, and took excellent care of us. The Hacienda is the boutique arm of this hotel, with private entrance, butler service, great spa amenities in bathroom, fresh fruit basket on arrival, breakfast and wine cheese in evenings. Clean, quite, friend service, accommodating. Private car service available on demand. Come- you will... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay! Please come back again, soon! Happy holidays! chenoho mima téwe yo tha - We thank you for staying with us. More 

Beckley, West Virginia, United States
Top Contributor
272 reviews 272 reviews
22 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed December 2, 2014

We wanted to visit Santa Fe for our 17th wedding anniversary. It was a first time trip to SF for both of us, having only stayed one night in a motel on I-25 on our way from Tucson to Denver in 1997. We've been pleased with some of the properties we've landed in using blind reservations on Priceline, so we... More 

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PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Many thanks for your kind words/review and I am so pleased to learn that our staff, especially Robert, took such good care of you. I also appreciate your concerns relating to the Span which is leased to a third party operator. I confirm that they have masseur technicians on call which is the “norm” in Santa Fe and has not... More 

Portland, Oregon
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 20, 2014

This is really two hotels in one--we stayed for 5 days in the Hacienda and it was marvelous. There are only three floors, and this section has it's own butler who will help you with all sorts of things. The staff throughout the property are friendly, knowledgable and very helpful. Besides the butler service, there is a complimentary happy hour... More 

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PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Wonderful commentaries/reviews are so very encouraging to all of us! We are delighted to learn that you enjoyed your stay and thank you so very much for taking the time to write to tripadvisor.com. Please come back and stay with us again soon. In the meantime, we all wish you a joyous holiday season! kinna wachii xoum kowia - Peace,... More 

Manchester, England
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 17, 2014

A first trip to Santa Fe, and a difficult decision about where to stay among the many great hotels in Santa Fe. We eventually opted for the Hacienda at the Hotel Santa Fe because it was slightly outside the heart of the city and in an area with many galleries and restaurants. The location suited us very well – we... More 

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PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

I am delighted to learn you enjoyed our Native American art and the butlers but recognize your concern regarding the coyote fence. Thereagain we don’t want any uninvited persons looking through your bedroom window! Allow us to give you a better view next time. chenoho mima téwe yo tha - We thank you for staying with us. More 

Denver
Top Contributor
70 reviews 70 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

I stayed here for just one night. My room was very comfortable, had a fruit basket waiting for me and thee Butler was very polite and helpful. There is a happy hour every night with cheese, wine and beer. I didn't take advantage of it, but sounds like a good idea. Overall, it was a great experience.

Was this review helpful? Yes
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay. Please come back again, soon! kowaen mina so thuu puchi - Have a great day! More 

Shelby Township, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2014

Beautiful hotel. We loved the location. Service was great. We did not eat in the hotel , wanted to explote the city. Our room was good. I cannot rememebr the details because we were there a year and a half ago but I remember the feeling of a great experience.

Was this review helpful? Yes 3
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind words. thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon More 

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Additional Information about The Hacienda and Spa at Hotel Santa Fe

Address: 537 S Guadalupe St., Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Hacienda and Spa at Hotel Santa Fe 4.5*
Number of rooms: 35
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Hotel Style:
#2 Green Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#4 Luxury Hotel in Santa Fe
#13 Romantic Hotel in Santa Fe
#25 Business Hotel in Santa Fe
#25 Family Hotel in Santa Fe

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