We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hacienda and Spa at Hotel Santa Fe

#16 of 60 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
537 S Guadalupe St., Santa Fe, NM 87501
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Hacienda and Spa at Hotel Santa Fe
Professional photos View all
Browse nearby
The Hacienda and Spa at Hotel Santa Fe
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    106
    50
    10
    4
    2
See reviews for
30
93
8
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (41)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (41)
All months
Taos, New Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2015

Very nice place. There was a problem with my initial room and the front desk got me a new room immediately. They have what they call "butlers" to assist with luggage to your room and any other needs you might have. I thought that was a nice touch. Pool and hot-tub are very nice. Evening food/drink service is something that... More 

Was this review helpful? Yes
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com. We are delighted to learn that our Front Desk staff was able to get you a new room and that you enjoyed your stay at The Hacienda! kowaen mina so thuu puchi - Have a great day! More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Spent two nights relaxing and house hunting in Santa Fe. Everyone was friendly and helpful. Food and drinks were good and the staff spent the extra effort to make sure your needs were met without being intrusive. The rooms were clean, the hot tub hot, and the stay memorable.

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind words. We are delighted to learn that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon More 

Newcastle upon Tyne, United Kingdom
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 28, 2015

Spent two nights at this very special hotel, we checked into the hacienda and spa part of the Santa Fe hotel, It was well worth the extra money. We were assigned a butler (Robert) who tended to our every need from serving champagne to booking restaurants for us. Robert took the time to explain everything about the hotel and Santa... More 

Was this review helpful? Yes
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay. Please come back again, soon! kii thu wia‘‘ kanna thu wia - Our House is Your House More 

Chicago, Illinois
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

Spent a couple of nights here on the way from ALB to Denver. Very, very nice. Best part actually was the outdoor hot tub at night. Even though it backs a busy street they screen it in very well and you almost feel you are in the country. Plus we chatted up some other guests and it ended up being... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind review. We are delighted to learn you enjoyed your stay! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon More 

United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed January 22, 2015

We came down from Boulder to Santa Fe through a snowstorm . It was quite a hairy trip .. but when we arrived at the Hacienda we found we had been given a complimentary upgrade .. even though we had not asked for it. That was a good start.... It is a good base from which to explore Santa Fe... More 

Was this review helpful? Yes 2
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Very many thanks for staying with us and how silly of us not to honor your Expedia rate??!! We are not normally “bone headed” but thank you for brining this to my attention!! Already hopefully fixed for the future! So glad to know you enjoyed your Spa treatment and also thank you for staying the extra night! Wishing you safe... More 

Littleton, CO
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 21, 2015

I stumbled across this hotel in trying to find a relaxing place to stay along our road trip through New Mexico. We arrived in the middle of the night after a long trip on snowy roads, and the gentleman at the front desk was warm and welcoming. The property itself is beautiful, well appointed and nice and quiet. Our rooms... More 

Was this review helpful? Yes 5
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us and taking the time to write to tripadvisor.com with your kind words. We are delighted to learn that Jess took such good care of your boys and that you enjoyed your stay at The Hacienda! thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon More 

London
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed January 20, 2015

We have never been to Santa Fe before and a little uncertain as to what to expect especially as it was the low season. About a week before we arrived we received an email to tell us that the restaurant was closed for refurbishment so there was only limited eating options within the hotel, in the Hacienda Lounge, which was... More 

Was this review helpful? Yes 3
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay, especially our shuttle service! Please come back again, soon! kowaen mina so thuu puchi - Have a great day! More 

Boston
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 19, 2015

I can heartily endorse the previous reviewers comments. This was our second visit to Santa Fe and second time at the Hacienda. Great location, about a 10 minute walk to the Plaza. Hotel staff was efficient, very friendly and professional. Upon check in, we were assigned our personal "butler" (more like our own concierge), who was a font of Santa... More 

Was this review helpful? Yes 2
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay! We look forward to welcoming you back again, hopefully soon! kowaen mina so thuu puchi - Have a great day! More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 5, 2014 via mobile

Best ever hotel experience. Our butler Lubo was so great, and took excellent care of us. The Hacienda is the boutique arm of this hotel, with private entrance, butler service, great spa amenities in bathroom, fresh fruit basket on arrival, breakfast and wine cheese in evenings. Clean, quite, friend service, accommodating. Private car service available on demand. Come- you will... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Thank you so much for taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay! Please come back again, soon! Happy holidays! chenoho mima téwe yo tha - We thank you for staying with us. More 

Beckley, West Virginia, United States
Level Contributor
340 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
5 of 5 stars Reviewed December 2, 2014

We wanted to visit Santa Fe for our 17th wedding anniversary. It was a first time trip to SF for both of us, having only stayed one night in a motel on I-25 on our way from Tucson to Denver in 1997. We've been pleased with some of the properties we've landed in using blind reservations on Priceline, so we... More 

Was this review helpful? Yes 1
PaulMargetson, Owner at The Hacienda and Spa at Hotel Santa Fe, responded to this review

Many thanks for your kind words/review and I am so pleased to learn that our staff, especially Robert, took such good care of you. I also appreciate your concerns relating to the Span which is leased to a third party operator. I confirm that they have masseur technicians on call which is the “norm” in Santa Fe and has not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

310 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (21)
Viewed
View from room (2)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Other (6)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (187)
Viewed
Amenities (41)
Viewed
Fireplace Suite (72)
Viewed
Pool (12)
Viewed
Restaurants and Bars (25)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Hotel & grounds (16)
Viewed
Dining (11)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (18)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (32)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay