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All 60 Santa Fe hotels

Courtyard by Marriott Santa Fe

3.0 of 5 Hotel   |   3347 Cerrillos Road, Santa Fe, NM 87505
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Ranked #39 of 60 Hotels in Santa Fe
A recent review
5 of 5 stars reviewed 1 week ago
Gordon R Iron Mountain
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331 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Fort Wayne, Indiana
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This Hotel was the worst on my 10 day trip and the most expensive,very dated,AC never shut off,Person above my room was up half the night and I heard every step (thin walls).No cups at the coffee service and when I asked,they went and got one cup.It was Starbucks coffee but tasted like it spent the night as well.Room was... More

Was this review helpful? Yes 7
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Please accept our sincere apologies that you were not completely satisfied with your stay at our Hotel. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything... More

Iron Mountain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent two nights here on an organized tour. Its a very nicely kept, clean and neat place to stay in a nice area. The only issue was the pool was out of order but that can happen anywhere. They have a nice breakfast and bar area, check in was quick and the front desk staff was very nice and... More

Was this review helpful? Yes
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to tell us about your most recent stay. We are delighted that your stay with the Courtyard Santa Fe was enjoyable. We appreciate you sharing your thoughts and appreciate your understanding that the pool being down was out of our control. On a positive note, the pool will be back up and running for... More

Loudon, TN
Top Contributor
131 reviews 131 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights at this hotel in a King Executive (Room 385 to be exact). It was extremely spacious but lacked furnishings. The bathroom was VERY small. You had to close the door before you could sit on the toilet and it was too short. They tried to include a kitchenette, but it lacked a sink. Unfortunately, most of... More

Was this review helpful? Yes
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to tell us about your most recent stay. We are delighted that your stay with the Courtyard Santa Fe was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. In regards to your comment on the kitchenette, we are currently in the process... More

Saint Louis, Missouri
Top Contributor
170 reviews 170 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a pet-friendly hotel. We are animal lovers but after awhile, we noticed a urine smell from the carpet in our room. We would highly recommend if you stay at a pet-friendly hotel, that you be sure to check out the room BEFORE you unpack everything. Also, request a room where no pets have been housed (if they exist).... More

Was this review helpful? Yes 6
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to tell us about your recent stay in Santa Fe. We take great pride in ensuring our guest’s satisfaction and with feedback like yours we are able to address your concerns with the Pet rooms so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything... More

Austin, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Generally, Marriott is a good bet that you'll have a nice stay. The front desk staff was friendly and our room was ready on time. The room seemed clean and functioned well. The issues were small but contributed to my dissatisfaction. The king size sheet was a poor fit and would not stay on the bed. This exposed the bare... More

Was this review helpful? Yes 8
Stephen S, Owner at Courtyard by Marriott Santa Fe, responded to this review

We appreciate the feedback and comments regarding your stay with us; I do apologize for condition of your room during your stay. All feedback, positive and negative is reviewed with all team members - if you would be kind enough to let me know the room you stayed in so we may address this room as we recently finished a... More

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The lobby has been redone, but not so much in the rooms. The rooms have popcorn ceilings. Our outside door did not close well. There were live bugs in the bathroom. The door to the hotel interior would not lock so my husband could just pushed it open. The interior open space was not well kept. I would not recommend... More

Was this review helpful? Yes 10
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Please accept our sincere apologies that you were not completely satisfied with your stay at our Hotel. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything... More

Sharon, CT
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long day traveling from New York, we were happy to have a clean hotel with comfortable beds and pillows. Friendly staff, too. They recommended a Mexican restaurant at the front desk for dinner, Tomasitos, in the old railroad station and it was WONDERFUL.

Was this review helpful? Yes 1
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thanks for sharing your most recent expereinces about the Santa Fe Courtyard by Marriott. We are very pleased that you enjoyed your stay. We strive to provide our guests with an excellent hotel experience and your feedback is always aprreciated! Tomasitos is always a good chouice when looking for a good place to eat. Thank you for sharing your thoughts... More

Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got to a warm welcome from 2 wonderful lady's on the front desk who could not have done more to make us Welcome The room was great with all you needed to make your stay a great one The spa and pool was a great way to start the day would recommend it to A big thanks to all... More

Was this review helpful? Yes
Stephen S, Owner at Courtyard by Marriott Santa Fe, responded to this review

Thanks for sharing your most recent expereinces about the Santa Fe Courtyard by Marriott. We are very pleased that your stay was excellent. We always strive to provide our guests with an excellent hotel experience and your feedback is always aprreciated and shared with staff. Thank you for sharing your thoughts with us and we look forward to seeing you... More

Contributor
14 reviews 14 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel people are very friendly and helpful. The front desk people were very amazing at juggling to help every one and keeping them happy. The room was clean and house keeping was accommodating. Even our shuttleb drivers were more like tour guides, full of helpfull info for restaurants and points of interest. The hotel is even... More

Was this review helpful? Yes
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to tell us about your most recent stay. We are delighted that your stay with the Courtyard Santa Fe was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts on the service of the front desk... More

Spring, Texas, United States
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great pool area (with generous hours) heated and comfortable all the time....whirlpool excellent as well. Room was very nice, but the service by the front desk Desarie was excellent, real customer service to us. Had a guest washer/dryer which was handy. Also close, just walk on sidewalk to Ihop & McD for some inexpensive breakfast items. My husband is not... More

Was this review helpful? Yes 1
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

We appreciate the feedback and comments regarding your stay with us. We are delighted that your stay was enjoyable and you were able to experience what our hotel has to offer. All feedback, positive and negative is reviewed with all team members - and Deseree was excited when I shared with her that she made your stay memorable. Thank you... More

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Additional Information about Courtyard by Marriott Santa Fe

Address: 3347 Cerrillos Road, Santa Fe, NM 87505
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Santa Fe 3*
Number of rooms: 213
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Courtyard Santa Fe
Santa Fe Courtyard
Santa Fe Marriott

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