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Courtyard by Marriott Santa Fe

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3347 Cerrillos Road, Santa Fe, NM 87505
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Courtyard by Marriott Santa Fe
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highland, Utah
1 review
5 of 5 stars Reviewed yesterday NEW

Great room, great hotel, great pool, great hot tub. Excellent price when compared with older hotels downtown. Parking outside of our room was a nice feature, too. Very quiet location. The front desk staff was very attentive. We had a salad at the restaurant. It was very good. We would stay here again.

Was this review helpful? Yes
Asheville, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice central location, close to restaurants, and gas stations. No problems checking in, the bed was clean, the bathroom was clean, and floor clean. Those are always the first thing I'm concerned with checking over. Stayed at the back of the hotel in D building, it was quiet, and felt safe.

Was this review helpful? Yes
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are happy to hear that you enjoyed your recent stay at the Santa Fe Courtyard by Marriott. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring you back to the Santa Fe area! More 

Ohio
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 3 nights at the Courtyard. Room very clean and quiet. Comfortable beds and air conditioning kept room nice and cool. Good location lots of restaurants and shopping nearby. Our son enjoyed the workout room and the pool. Plenty of parking.

Was this review helpful? Yes
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are happy to hear that you enjoyed your recent stay at the Santa Fe Courtyard by Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are happy to hear you and your family enjoyed some of the many great... More 

Los Angeles, California, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

we had reserved a king suite but it wasn't available the first 2 nights we were there. this was a bit disappointing, but the queen room was fine for the first nights, but we were very happy to move to the king suite the last 2 nights. it's not exactly a deluxe suite, but it provides extra space and was... More 

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Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Laura, We are delighted to learn that you had enjoyed your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

The staff was Outstanding and went out of thiere way to make our stay enjoyable. Kristine and Alma at the front desk were always in a joyfull mood and very upbeat with great suggestions to area restaraunts. The morning staff in the restaraunt was always in a pleasent mood and was moore then willing to make us feel at home.... More 

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Darian M, Guest Relations Manager at Courtyard by Marriott Santa Fe, responded to this review

We are delighted to learn that you had enjoyed your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring you... More 

common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arrival we were told we could not add a rollaway bed due to a fire hazard despite the website saying it was allowed. I had to physically pull up the website and show them where it said it was allowed where then the staff proceeded to roll their eyes at me and say give me a little bit and... More 

Was this review helpful? Yes 3
Darian M, Guest Relations Manager at Courtyard by Marriott Santa Fe, responded to this review

Miriam, Please accept our sincerest apologies that you were not satisfied with your stay at our Hotel. Unfortunately, we did not come close to meeting your expectations. We can assure you that your comments are not taken lightly. Our goal is to address your concerns so that we can ensure this does not happen in the future. I will follow... More 

Vantaa, Finland
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I think this was our first visit to a Courtyard and it was a nice experience mainly because the staff wanted to make everything that we are satisfied. The hotel was easy to find and it was nice that the architecture was a little Mexican. Also the rooms were influenced about the location. We did have some problems with the... More 

Was this review helpful? Yes
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are delighted to learn that you had enjoyed your recent stay with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring you... More 

Middleton, Wisconsin
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I hate writing negative reviews but I have to on this one. My problem is that it took 4 requests to get feather-free pillows (I'm very allergic). First request was 2 days prior to the reservation, 2nd was at check-in. I then went out, returned to what I thought were feather pillows, and proceeded to wake up wheezing and sneezing... More 

Was this review helpful? Yes 4
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Please accept our sincere apologies that you were not completely satisfied with your stay at our Hotel. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More 

New York City, New York
Level Contributor
292 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a night and slept well. The hotel is a sprawling property a few miles from downtown with a free shuttle service to and from the airport and a few miles radius from the hotel- this is a great value and saves you considerably over a city center property if you dont mind a little more logistics and planning.... More 

Was this review helpful? Yes
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are delighted to learn that you had enjoyed your recent stay with us. Comments like yours continue to motivate and inspire us to provide an outstanding guest experience. We appreciate your feedback and hope to see you again when your travels bring you back to the Santa Fe area. More 

Puerto Vallarta, Mexico
Level Contributor
229 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Their facility is an older Courtyard that has been totally renovated. Indoor pool and jacuzzi . Very friendly staff ready to help. Indoor walking areas for pets. Nice bistro restaurant. Electronic doors to enter the hotel after dark. Good for safety bad if the card quits working as you have to walk around the hotel to the lobby. But I... More 

Was this review helpful? Yes 2
Darian M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are delighted to learn that you had enjoyed your recent stay with us. Comments like yours continue to motivate and inspire us to provide an outstanding guest experience. We hope to see you again when your travels bring you back to the Santa Fe area. More 

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