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All 60 Santa Fe hotels

Courtyard by Marriott Santa Fe

3.0 of 5 Hotel   |   3347 Cerrillos Road, Santa Fe, NM 87505
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68%
Ranked #37 of 60 hotels in Santa Fe
A recent review
3 of 5 stars reviewed yesterday
Howard K Denver, Colorado
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Used reward certificates for a 2d stay here; went to Santa Fe for the Santa Fe Opera. In brief, this is a clean, but older hotel. Not many amenities. Would be suitable for business travel or budget vacation, but certainly not a hotel for a romantic getaway. Appeared to be kid friendly with an indoor pool. Located in an area... More

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First, beautiful property, nice staff, excellent rooms. But... I booked the place for one reason: they had rooms with three beds. When we got there they were "overbooked". Though they honored the price they split us into two rooms. So much for spending time with the family. After printing our boarding passes I noticed big streaks through the barcodes. Worthless.... More

Was this review helpful? Yes 6
New York City, New York
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Dirty rooms ! Ignorant staff very unprofessional !! We stayed there and were never informed that the hotel was being painted we were closed in our room with plastic over our doors ! The smell was horrible and with a respiratory problem it was even worse When I approached the manager he was extremely condisending and arrogant ! NEVER NEVER... More

Was this review helpful? Yes 8
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share your experience with the Courtyard Santa Fe. You indicated in your response that your recent stay with less than satisfactory. We take pride in the service we provide. As for the painting there should have been a letter placed in the room as well as note at the front desk upon check-in.... More

Olathe, Kansas
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Courtyard always seems to be a good choice for business travel. This was the case for Santa Fe. The rooms are very comfortable and well maintained. The staff was very attentive to detail and followed up on my satisfaction with the room after I unpacked. Thanks John!

Was this review helpful? Yes
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

We are very pleased that your stay with the Courtyard Santa Fe was enjoy. We always strive to provide our guests with an excellent hotel experience and your feedback is always aprreciated. Thank you for sharing your thoughts with us and we look forward to seeing you on your next trip to Santa Fe. Steve Smith General Manager 505.473.2800 More

Phoenix, Arizona
Top Contributor
100 reviews 100 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Single night stay while driving from Denver to Phoenix. I am long time Marriott rewards member so I decided that the Courtyard would work. Arrived a bit later in the evening, but the staff was warm, friendly, and helpful. I had a room with two queen beds. Second floor location. The bathroom has been updated, but the room itself seemed... More

Was this review helpful? Yes 8
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking sharing your experiences at the Santa Fe Courtyard. We are pleased that your stay with the Courtyard Santa Fe was enjoyable . Our main goal to provide our guests with an excellent hotel experience and your feedback is always aprreciated. Thank you for sharing your thoughts with us and we look forward to seeing you on... More

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed at Courtyard many times and always loved it. The rooms were clean but little smaller. I wish our bathroom had exhaust fan to pull steam out after shower.The architectural details of the property from outside were amazing, it had nice layout and i loved the pool. However, the pool water was highly chlorinated. Overall, i had a... More

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Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking sharing your experiences at the Santa Fe Courtyard. We are very pleased that your at the hotel was enjoyable. The engineering team is looking into your comments on the pool as it is a salt water and very little chemical are used and absoultely no clorine. We appreciate your business and look forward to your next... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a long time Marriott Rewards guest and a multiple owner of Marriott timeshares we were really disappointed with this property. Fortunately we stayed only one night. Outside of facility looks nice. Inside the rooms- not impressed. Looks like they are renovating, but room may have had new carpet and paint but still had an old style look. Refrigerator barely... More

Was this review helpful? Yes 9
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

We appreciate the feedback and comments regarding your stay with us; I do apologize for the problems you encountered during your stay. All feedback, positive and negatrive is revieved with all team members and your comments about housekeeping have been afressed as it interupted your morning. If you have any further questions or comments please contact the hotel directly. Thank... More

Tucson, Arizona
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recent stay for 4 nights; although the lobby is sleek and renovated with individual work/meeting areas and tv lounge area the interior courtyard looked dirty and there was trash in the parking area with no trash bins at the entrance. Rooms have noisy air conditioners, so ear plugs help. My reservation was coded incorrectly. The Bistro has Starbucks coffee with... More

Was this review helpful? Yes 8
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

We appreciate the feedback and comments regarding your stay with us; I do apologize for the problems you encountered during your stay. We take these reviews very seriously and I can assure your issues have been addressed with both Maintenance and Housekeeping. It is feedback like yours that helps us improve our hotel. If you have any further questions or... More

Texas
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did not originally plan to stay here, but ended up being sent to this hotel when another hotel failed to honor the reservations we had made six weeks earlier. Even though this hotel is still undergoing the renovations that were mentioned in previous posts, it was clean, comfortable, and very pleasant. There are a couple of courtyards with tables... More

Was this review helpful? Yes
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking sharing your experiences at the Santa Fe Courtyard. We are very pleased that your stay with the Courtyard Santa Fe was enjoyable and love when our guests leave our hotel with a better than expected feeling.. We strive to provide our guests with an excellent hotel experience and your feedback is always aprreciated. Thank you for... More

Colorado Springs, Colorado
Contributor
20 reviews 20 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are Marriott Gold Members, and are very disappointed in this facility. After driving ten hours all we wanted was a clean and comfortable bed. Our bed was littered with sand...sand between the mattress and headboard, between the sheets and sticky, sandy nightstands. In the morning we noticed a lack of strong hospitality leadership: spilled sodas and coffee on tiled... More

Was this review helpful? Yes 10
Stephen S, General Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share your experience with the Courtyard Santa Fe. You indicated in your response that your recent stay with us was not up to our typical standards. We take pride in the service we provide and from you experuience with the lack of detail and follow-through in the morning is very dissappoiting to find... More

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Additional Information about Courtyard by Marriott Santa Fe

Address: 3347 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Santa Fe 3*
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Courtyard Santa Fe
Santa Fe Courtyard
Santa Fe Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#37 Top resorts Hotel in Santa Fe
Hotel Class
Official Description (provided by the hotel)
Convenient Motor Hotel featuring pueblo-style structural details & decor, located 4 miles south of downtown & the historic Plaza. ... more   less 
Number of rooms
213

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