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Courtyard by Marriott Santa Fe

3.0 of 5 3347 Cerrillos Road, Santa Fe, NM 87505
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Courtyard by Marriott Santa Fe
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Courtyard by Marriott Santa Fe
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347 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces, New Mexico
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on a winter family vacation with friends because it was advertised as having an indoor pool, which made it worth the 20% higher cost than those with no pool or outdoor pools. I can't add anything substantial to the recent reviews but to emphasize that for an aging property you should be sure this is what you... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

I am happy to see that you found your accommodations comfortable; however, I am truly sorry that you were not completely satisfied during your recent stay with us and had encountered some issues with our pool area. We were recently doing some preventative Maintenance on our pool area to keep it as new as possible and is fully functional. I... More 

Sunny California
Contributor
17 reviews 17 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older Courtyard property and the age is beginning to show. While the rooms are comfortable and well appointed, you can tell that the décor is fading. Even a Towneplace Inn & Suites that we stayed in Roswell the night before seemed higher class. The check-in process was super fast and friendly. The staff was welcoming and helpful... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are thankful that you took the time from your busy day to share with us your recent experience with us at the Courtyard by Marriott: Santa Fe. I am delighted to hear that you enjoyed your stay with us and would like to apologize that you experienced some difficulties during your stay. In the coming new year we have... More 

northern VA
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I love Marriott hotels and feel they are earnest to keep their visitors comfortable. This hotel has a lot going for it - but it is an odd facility (many rooms are "outdoors" with doors opening up outside to the cold air - so walking to the pool requires being outside,etc) -- the private investors who I think own this... More 

Was this review helpful? Yes 3
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share your recent experience at the Santa Fe Courtyard by Marriott. I apologize that you had encountered some issues during your stay and your feedback has been shared with the appropriate Hotel teams to ensure this is an isolated incident and does not occur on a regular basis. I hope that if your... More 

Windsor colo
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2014

Clean rooms, friendly staff, excellent breakfast. About 2 miles north of I-25. Made a point to stay there a 2nd time on my return. They honor AAA. Only slight negative.....the room keys don't work very well.

Was this review helpful? Yes
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

We are thankful that you took the time from your busy day to share with us your recent experience with us at the Courtyard by Marriott: Santa Fe. I do see that there was some difficulties using the room keys and appears to be an isolated issue; rest assured however we are looking into upgrading our lock system to help... More 

Tuscaloosa, Alabama
Top Contributor
63 reviews 63 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 14, 2014

This hotel is in a high traffic area, so I was pleasantly surprised at how quiet my room was. The front desk staff was pleasant and efficient. The room was large, clean and comfortable, with an updated bathroom. There is a nice courtyard in the center of the hotel which was well maintained and attractive.

Was this review helpful? Yes
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share with us comments about your recent stay. We are overjoyed that you were satisfied with your stay with us and were able to enjoy our Courtyard in the center of the property. We hope you would choose to stay with us again in your future travels to Santa Fe! Christopher Miller Rooms... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

I had made a reservation for 1 week stay in the Santa Fe area. I always book with Marriott hotels since they are always above standard. Upon check in, I was checked in by a very friendly individual. Within minutes I was brief on transportation and usual hotel information. The receptionist was very cheerful and created a great atmosphere. My... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for your kind and generous comments regarding your recent stay at our Hotel. I am delighted to learn that you enjoyed your stay and that we succeeded in providing you an excellent Hotel experience. I will ensure to share your comments with our Hotel staff to continue to inspire and motivate our team to continue providing the outstanding... More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

Awful service. They ask you to book it 30 mins in advance. I booked it 50 mins in advance to make sure. 2 hours I am still waiting. No excuses and Santa Fe is dead so not exactly caught up in traffic!

Was this review helpful? Yes 7
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share your recent experience at the Santa Fe Courtyard by Marriott. I apologize that we were unable to accommodate your shuttle request in a timely fashion and your feedback has been shared with the appropriate Hotel teams to ensure this is an isolated incident and does not occur on a regular basis. You’re... More 

Boston, Massachusetts, United States
Top Contributor
135 reviews 135 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 20, 2014

Stayed at the C.M. once again. It's a great spot for getting to/from the airport easily. This time we ate in the Bistro, watched the Patriots while enjoying tasty burgers and Sam Adams. In the AM, enhanced my stay by a twenty minute solo dip in the warm salt-water pool. So nice after the long rides of the previous day... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to share with us comments about your recent stay. We are delighted that you once again chose to stay with us and we again were able to meet our goal of providing you with an exceptional guest experience at our Hotel. We hope you stay with us once again in your future travels to... More 

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2014

I recently stayed here for business travel. The staff was friendly and accomodating and the layout of the hotel was pleasant. The location is very convenient, a short drive from the historic plaza. My only complaint is the WiFi was pretty spotty. Also, the gym is pretty small.

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to post a review of your stay at the hotel. We are pleased that we were able to meet all your needs and make your stay in Santa Fe a good one. We look forward to your return to the Santa Fe Courtyard by Marriott. Christopher Miller Rooms Division Manager More 

Austin, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

We spent 5 nights at the Courtyard by Marriott Santa Fe. Our room was lovely, with a beautiful courtyard right outside the door. Hotel staff was invariably friendly and helpful, and the breakfasts in the bistro were excellent. I loved the decor and ambiance. It's not centrally located, but not far from downtown. I plan to visit Santa Fe again... More 

Was this review helpful? Yes 1
Christopher M, Manager at Courtyard by Marriott Santa Fe, responded to this review

Thank you for taking the time to post a review of your stay at the hotel. We are very happy that we were able to meet all your needs and make your stay in Santa Fe a memorable one. Receiving comments like yours are what continues to motivate our team to continue providing an excellent guest experience for all of... More 

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Additional Information about Courtyard by Marriott Santa Fe

Address: 3347 Cerrillos Road, Santa Fe, NM 87505
Location: United States > New Mexico > Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Santa Fe 3*
Number of rooms: 213
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Courtyard Santa Fe
Santa Fe Courtyard
Santa Fe Marriott

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