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Hotel St. Francis

4.0 of 5 210 Don Gaspar Ave., Santa Fe, NM 87501
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#28 of 60 Hotels in Santa Fe
599 Reviews 4 of 5 stars
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Hotel St. Francis
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599 reviews from our community

Traveler rating
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    187
    85
    44
    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel St. Francis
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USA
Top Contributor
187 reviews 187 reviews
45 hotel reviews
278 helpful votes 278 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice historic hotel, good location, very friendly service. Small room size drops it down a notch or two, as do the nickel-and-dime add-ons ($18 parking, $50 upcharge for king-size bed, $25 for pet, etc.).

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello KAP, thank you for your review. We're glad you enjoyed the excellent customer service and location of our historic hotel. I am sorry you felt nickel-and-dimed; booking a traditional room and then upgrading to a deluxe room at check in is comparatively a very inexpensive way of getting that upgrade, and our parking fees have to be competitive with... More

New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Got a great deal on Priceline for this hotel, but the amenities listed were non existent. This hotel has a lovely location, but the rooms are very small. I did not even have room to unpack my suitcase. There is no room service, no refrigerator, no fitness center, no bathtub and given the absence of a hot tub or pool... More

Was this review helpful? Yes 1
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Roberta D, thank you for your valuable review! We appreciate you coming to stay. It's nice to know our level of service, location and great rate attracted you. Should you choose to try our historic hotel again, please do not hesitate to ask for any amenities you are lacking in your room. We provide most amenities, including fridges, for... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent the night at the Hotel St. Francis for a quick Santa Fe getaway. The hotel is right in downtown very close to the plaza. They were very friendly and helpful from check-in and attentive to what we wanted to see and do while there. We got up to our room on the third floor which gave us a... More

Was this review helpful? Yes 8
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Rmarbut, thank you for choosing our hotel for your getaway, and for taking the time to post a review. It is so nice to hear the level of service, comfortable beds, and the best cocktails in Santa Fe all hit high marks for you. We will definitely look forward to seeing you again! Best Regards, Alder Seaman More

New Orleans, Louisiana
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rustic and charming hotel in the heart of downtown Santa Fe! Enjoyed the charming decor on the inside as well as people watching on the outdoor patio. The bar was fun and lively. Sean at the front desk was very attentive and helpful! The room was comfortable and the bed had 9 pillows!! We'll gladly stay here next time we... More

Was this review helpful? Yes 8
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Thank you for coming to stay at our historic Hotel St Francis, Christiane W! We appreciate you taking the time to review us, and are thrilled to hear how well the stay went, from the charm to the location, the service and the hand crafted drinks in Secreto Bar. Our friendly staff would love the opportunity to welcome you back... More

Taos NM
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here frequently (and at other Santa Fe hotels), and Hotel St. Francis is the very best. Minimalist design, soothing room décor and color (a mix of old and new), good bar & restaurant, a great portal for sitting, and the best location. I upgraded to a deluxe queen (a corner room) which had wonderful windows & light and... More

Was this review helpful? Yes 9
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear NMTaosena, it was great having you both here with us. Thank you for your repeat patronage, and for writing such a lovely review of your latest stay. Our staff is all so happy to hear we were able to assist you in making your stay a memorable one, and we sincerely hope to roll out the welcome mat for... More

rocky river ohio
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

lovely hotel in a fantastic location in santa fe. beautiful artistic decor, peaceful, great bar and restaurant on the premises. enjoyed sitting on the front patio in the morning with a starbucks from nearby!

Was this review helpful? Yes 8
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello kmac4541! Thank you for staying with us at Hotel St Francis, and for writing us a review. We hope to welcome you back for another peaceful, fun experience on your next adventure. Our lovely front loggia is indeed the best place to enjoy a morning cup of joe, or a late night cocktail! Thank you again, Alder Seaman More

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in a central location, I enjoyed being able to walk around to many of the stores and restaurants in area. The room that we had was clean and modern. It looks like they recently renovated the bathrooms. Beautiful lobby and helpful staff.

Was this review helpful? Yes 9
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Daniel Ardeshir R; we appreciate you coming to stay at our historic Hotel St Francis! It sounds like you really got to enjoy all that downtown Santa Fe has to offer; we're thrilled that our great location helped your explorations. Our friendly staff would all like to welcome you back for another great stay on your next adventure in... More

1 review
3 of 5 stars Reviewed August 14, 2014

The lobby is stunning and the staff are very friendly. Wish they could still continue the high tea they used to serve in the afternoon. Concierge Inger is wonderful and knows her stuff having worked there for 27 years. Hotel is within walking distance of almost everything. Front veranda is wonderful in afternoon and evening. Problem areas because it is... More

Was this review helpful? Yes
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Lynn S, thank you for taking the time to write a review about your stay. We're so happy you like our beautiful lobby and our top-notch customer service! We are lucky to have such a convenient location and the greatest Concierge in Santa Fe, and it's nice to know you enjoyed these aspects of your stay with at Hotel... More

Houston, Texas
Top Contributor
233 reviews 233 reviews
15 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 10, 2014

Great location near the Plaza. Front porch sitting area great for people watching, drinks and something to eat. Due to age of hotel rooms are small but feel larger due to the big windows. Restaurant and bar are friendly and the food and drinks are very good. Staff is friendly and responsive.

Was this review helpful? Yes 8
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Zepper50, we're glad you came to stay with us at the Hotel St Francis! Your review is much appreciated, and it's nice to know our location, friendly staff, and food and beverage choices worked so well for you. We will look forward to seeing you again for the best drinks and people-watching in Santa Fe. Best, Alder Seaman More

Port Deposit, Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2014

The lobby of the hotel is stunning, with the feel of a Spanish courtyard and the location is also excellent within easy walking distance of historic sites, restaurants and museums. The rooms were small, but clean, tastefully decorated, comfortable and quiet. Definitely enjoy an evening drink on the the outside patio and people-watch.

Was this review helpful? Yes 7
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Emily2453, it's wonderful to get your review. We thank you for coming to stay with us, and are so glad to hear how much you enjoyed the easy access to downtown and the award-winning drinks on our front loggia! People watching is indeed top-notch here at our historic Hotel St Francis and we hope to welcome you back during... More

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
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Also Known As:
Hotel St Francis
St Francis Hotel

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