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Hotel St. Francis

4.0 of 5 210 Don Gaspar Ave., Santa Fe, NM 87501
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Hotel St. Francis
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Hotel St. Francis
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612 reviews from our community

Traveler rating
    261
    188
    88
    44
    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
26 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, the rooms are very small, and if you are a large person you might not be comfortable in the petite bathrooms. But everything is meticulously clean, there are extras like clothing steamers and hairdryers provided, and if you like boutique hotels and character in a hotel, this might be the place for you. Especially charming : the veranda, where... More

Was this review helpful? Yes 7
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear checkpointcheryl, it's so good to hear how much you enjoyed your entire stay at our historic Hotel St Francis, from the great ambiance to the service in all departments. Our staff is indeed top-notch, and they all are looking forward to "rolling out the red carpet" for you next time. Thank you for taking the time to write a... More

Vancouver
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not somewhere for pampering, the St. Francis nevertheless delivers spare, elegant pleasures. Our corner room on the third floor was bright thanks to walls of windows, with a window in the bathroom as well. The hotel has beautiful architectural features, including an airy lobby and wide central staircase that we used everyday. And the historic photos and elegant southwestern décor... More

Was this review helpful? Yes 6
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear ladiablesseyvr, we are so glad to hear you enjoyed the tranquil elegance of our historic Hotel St Francis, and we look forward to seeing you again for another lovely stay. It's good to know you weren't thoroughly informed of our amenities upon check-in; thank you for letting us know. We use these reviews as valuable training opportunities! Come see... More

Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at Hotel St. Francis for Indian Market Week and was rather disappointed. If you are looking for the basics, the Hotel St. Francis is OK. The room was clean, small with the sink basin just outside the bathroom. I'm a big coffee drinker, and was surprised not to find a coffee machine in the room nor in... More

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Street_Map, we thank you for coming to stay at the Hotel St Francis, and for taking valuable time to write us a review! We hope to get a chance to welcome you back again; we are finalizing a lobby coffee service order this week and we are also happy to provide coffee pots for guest rooms, complimentary and upon... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got home and with our visit fresh in my mind I wanted to say what a history.The water took a while to warm up but the front desk staff were there for every request.Valerie and Jeremy were excellent at suggesting places went up to ski lift ride to see aspens turn..They were right on with that suggestion.I hope to... More

Was this review helpful? Yes 7
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Monica C, thank you so much for your review! We're happy to have been your temporary home during your time in Santa Fe, and to have given you some fun seasonal suggestions for adventures while you were visiting. The desk agents you mentioned are thrilled to have been singled out and will be rewarded for their efforts! We hope to... More

Albuquerque, New Mexico, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel St. Francis is a wonderful place to stay in Santa Fe... Great customer service from Robert and Valerie at the front desk! Great location to walk to restaurants and the old town plaza. They also have a great lounge to have a cocktail.

Was this review helpful? Yes 6
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Joe E and thank you for taking the time to write up a review about your stay at Hotel St Francis! We're glad you chose to stay at our historic downtown hotel and we love hearing how the award winning cocktails and convenient location added to your experience. And we will reward the staff members you mentioned! Best Regards,... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was so pretty and so was the area! We did a local ghost tour and that was cheesy and fun... The food in the hotel restaurant was great as well as the bar area! There was actually a wedding going on when we were there (in the main lobby). The staff was very helpful as well. The room... More

Was this review helpful? Yes 7
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear melissamE1202XN, it sounds like you had a great vacation here in the "City Different", and we at the Hotel St Francis are so pleased you made us a part of it. Our great location and wonderful food and drink are a perfect backdrop for a stay in Santa Fe; thank you so much for coming to stay with us... More

Washington, DC
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The friendly front desk staff helped change our (don't know where the miscommunication happened) double bed, to a queen.... Eventually upgrading to a king. The rooms are very small. Both of ours housed the sink in the bedroom, not the bath. But, with its location, you don't spend much time in your room. The hotel bar is great ! Try... More

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Trippinnow, we're so happy you came to stay at our historic hotel, and that our friendly staff was able to help you sort out any inconsistencies with the room type. We would love the chance to give you a warm welcome back and an upgrade to a larger deluxe accommodation. Should you visit us again, be sure to try... More

New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I think the rooms would be considered a little small but for one person, it was perfect. It's clean, impressive, and has a really good restaurant--although it is closed on Mondays! The floors were very creaky so I was concerned that I might be bothering the person below me.

Was this review helpful? Yes 6
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Thank you for staying with us at Hotel St Francis, Mike L! It's great knowing you enjoyed your room as a single traveler; should you bring a travel partner with you next time, we would be happy to offer a very reasonable upgrade to one of our beautiful deluxe guest rooms. Come back and enjoy the best cocktails and delicious... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at Hotel St Francis! Room was spacious and comfy. Sean, front desk, was quick to check us in, helpful throughout our stay and knowledgeable of the area. Great drinks in the bar and yummy food for breakfast. We will stay here again!

Was this review helpful? Yes 6
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Allyntoen, we're thrilled to hear how well your stay went, from the excellent service to the food to the guest room itself. We all look forward to giving you a warm welcome back next time you are in the "City Different"! Sincerely, Alder Seaman More

New Mexico
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice exterior, great bar, interesting restoration, but mediocre beds, bath and service for the price. Other downtown Santa Fe hotels do much better at combining style and function in this price range. The room is fairly small, and the only sink is a stylish vessel in a corner between a closet and an armoire containing the TV. The sink is... More

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Desertconnoisseur, we sincerely appreciate your feedback regarding your stay at our historic Hotel St Francis. Thank you for coming to stay with us. Your comments allow us to improve our guest experiences; rest assured we will discuss them with all departments. We are finalizing orders for a lobby coffee service and we look forward to the opportunity to welcome... More

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
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Also Known As:
Hotel St Francis
St Francis Hotel

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