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Hotel St. Francis

4.0 of 5 210 Don Gaspar Ave., Santa Fe, NM 87501
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Hotel St. Francis
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Hotel St. Francis
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639 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oklahoma City, Oklahoma
Top Contributor
240 reviews 240 reviews
63 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I understand this began as a commercial hotel so expect the rooms to be on the small side, though I have to say it maybe the smallest room I've stayed in. The bed was comfortable and the shower perfectly fine. When we stayed the weather was unseasonably warm and the a/c had been turned off for the season. But the... More 

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Durango, Colorado
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The building is full of history, and we read the reviews and were prepared with the size of the room. We had a King room, and it was fine for a short stay. We went to the Secreto Bar for happy hour, and one young woman was running the place singlehandedly, until about 5. The place was packed, and she... More 

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AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear A H, thank you for writing a review of Hotel St Francis. We're glad you appreciated the history of this lovely building. I'm sorry to hear your experience in Secreto Lounge didn't meet your expectations as far as staffing goes; your comments will be passed along to the bar management and we thank you for your important feedback. We... More 

TX
Top Contributor
105 reviews 105 reviews
15 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

First and foremost, it is located in a great spot. Also they were running a special on the rate for MLK weekend, which is hard to come by! But do not disregard the other reviews which say the rooms are very very small. Hotel staff was very good. The bar is a real asset as well as the restaurant which... More 

Was this review helpful? Yes 1
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear TXBrian, thanks for coming to stay with us! We're glad to know you got a great deal and also enjoyed the stay. It sounds like you "did it right"; Tabla is an amazing restaurant, and our location and staff are excellent. Hopefully we will be welcoming you back soon; summertime is perfect for sipping a drink on the front... More 

Kailua-Kona, Hawaii
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Personally I really liked this Hotel. There are plenty of places to choose from in Santa Fe, but I've found only the expensive 5 star resorts will truly satisfy everyone. The mid-level 3 and 4 star really vary in Santa Fe. So try to really understand what you like, and what you don't like before you book. Research is key.... More 

Was this review helpful? Yes 5
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Jeana C, it's nice to get your review! We love hearing how much you enjoyed your experience at our quiet, elegant old hotel. As you say, doing your research does pay off! We are ideally situated in the downtown, and our traditional sized rooms are indeed perfect for independent travelers such as yourself. We hope you choose to return... More 

New York City, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel photographs very well and looks super on the website. We were disappointed. Our room was stupidly small, the door whacked into the bedside table every time we opened it. The front desk guy was ill equipped for his duties. He didn't know that they had maps available and said more than once when queried about things in town.."you... More 

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Rebecca G, I sincerely appreciate your review! I will personally take time to further train staff for concierge duties while our concierge is away. Also, I hope to welcome you back and provide the option of a more spacious deluxe room during your next trip to the "City Different". Our hotel is historic so during the remodel they could... More 

Dallas, Texas, United States
Top Contributor
52 reviews 52 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a deluxe king room so we did not have the "too small" issues other reviewers had. While the room was not huge and the bathroom compact, it was all acceptable and charming. Reminded me of hotels in Europe. Rooms were clean and included a fridge. Hotel bar served great hot butered rum drinks, but was packed and... More 

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AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Thank you for staying at our historic hotel, Jennifer M! We're glad to know you enjoyed the charm of the Hotel St Francis during your New Year's Eve in Santa Fe. We appreciate your valuable feedback and hope to welcome you again in the near future for more great drinks in Secreto Lounge and excellent food in Tabla de los... More 

Top Contributor
62 reviews 62 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was given a standard room with a queen bed on the third floor in which the floor is scuffed wood like you would see in an old schoolhouse and it creaked noisily. The TV is set in a cabinet with doors on the wall perpendicular to the bed so there is no way to sit in bed and watch... More 

Was this review helpful? Yes 2
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear drillisj, thank you for staying with us at the historic Hotel St Francis. We are happy to know that you liked the comfortable beds and the quiet location. It's great that you took the time to create a review, as your feedback helps us continually improve. Your comments will be discussed amongst management. Should you choose to return, we... More 

Denver, Colorado, USA
Top Contributor
63 reviews 63 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We thought we would splurg a little and stay downtown for the night after driving from Denver. Queen room was pretty small, bathroom was a joke, towels were like floor mats....etc. Went to check out and the desk clerk had stepped out for a few minutes.........We won't be back - ever!

Was this review helpful? Yes 1
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Whyland1, I appreciate you taking the time to review your stay with us at Hotel St Francis. I hope we get a chance to welcome you back to stay in one of our larger, deluxe guest rooms; meanwhile I sincerely apologize for any discomfort or disappointment you felt during your time here. Your feedback is incredibly valuable and gives... More 

New York, NY
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I absolutely loved this hotel - the lobby, the attached "cool" bar Secreto which is a hot-spot in town, the location right off the town square, the wonderfully warm hospitality shown by each and every person I interacted with while on the property. It just slightly off the main town square which I really appreciated (prefer this to being right... More 

Was this review helpful? Yes 5
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello TravelKix2014, thank you for staying with us at Hotel St Francis! We're so glad to know the warmth of the staff, stellar downtown location and award-winning drinks in Secreto made your stay memorable. We appreciate you giving us a review, and we would absolutely love the chance to welcome you back again! Sincerely, Alder Seaman More 

Austin, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 21, 2014

We love this old historic hotel. Rooms are small but charming and you are right in the center of shopping and dining in old Santa Fe. The staff are friendly and the hotel dining and bar are quite adequate.

Was this review helpful? Yes 3
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Mikesabirder, thank you for coming to stay with us at Hotel St Francis. It's great to hear how much the history, charm and friendliness of the staff made your stay. We would love the chance to welcome you back for another ambiance-filled visit conveniently located in the midst of the city. Thank you for your review! Best Wishes for... More 

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
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Also Known As:
Hotel St Francis
St Francis Hotel
Hotel Style:
#9 Luxury Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe

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