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Hotel St. Francis

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210 Don Gaspar Ave., Santa Fe, NM 87501
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1 room 1 guest
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Hotel St. Francis
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naples, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic location one block off from the central square. The bar and front porch as well as the lobby are all very cool and good places to hang. We had a deluxe room which was more than ample sized for the three of us (adults). The bathroom was a bit small, but not unexpected for an older historic type of... More 

Was this review helpful? Yes 1
Cambridge, Massachusetts
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely stay. This is a beautiful, historic hotel with style that is reminiscent of Kimpton boutique hotels. It is conveniently located in the heart of downtown Santa Fe with a lovely outdoor seating area which is a popular spot for guests to read or enjoy a drink from the adjacent bar. My room was compact but well appointed. My only... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for one night. Beware - this hotel does not guarantee parking for guests. But frankly, that was the least of the problems. I tried to plug in my cell charger and sparks came flying out of the outlet. They send an engineer who fixed it. Never heard from the manager. During the early morning hours, an very loud... More 

Was this review helpful? Yes
Deer Harbor, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were with a large group celebrating a special occasion. The hotel was very accommodating:for ex. helped us set up a space in the lobby for a group cocktail hour,and found us a shuttle to take us to dinner. The hotel is close to the center of things, but far enough away to be able to get away from the... More 

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Wow, thank you TNM123123 ! It is truly an honor to know you have stayed with us. We so appreciate the time you took to post a review and are delighted to know that you enjoyed your stay at the Hotel St Francis. Your compliments have been shared with the entire Hotel St Francis team. Thank you again. We look... More 

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I felt as if I were in Mexico or Spain. Historic hotel, fabulous lobby, front patio, restaurant. Clean comfortable rooms. Fantastic staff who make you feel at home, accommodate your every whim. Not glamorous or luxurious, I suppose, but deeply elegant, intimate, with a human touch. Fantastic location in central historic district within walking distance of everything. We loved it.

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Dear Elizabeth357 Thank you so much for selecting Hotel St Francis for your recent stay in Santa Fe! We are so glad to hear you enjoyed the decor and accommodations of the hotel. We hope to see you on your next trip to the Old West. Warm thanks Roosevelt D Garcia More 

Jacksonville, Florida
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved the hotel, location and staff. Four things would make it excellent. First the light bulbs in the shower and sink are need to be brighter. The shower needs a circular rod. Nothing worse than wearing the shower curtain in the shower. All women need a full length mirror. The mirror above the sink doesn't cut it. There needs to... More 

Was this review helpful? Yes 2
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Thank you Steelers76. We appreciate the time you took to share a review and are delighted that you enjoyed your stay here at Hotel St Francis. Please know your feedback and patronage is truly appreciated. You’ll be pleased to know that your suggestions have been sent to the Operations Manager and we hope to make our treasure into all of... More 

Albuquerque, New Mexico
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at the St. Francis during a trip to Santa Fe to attend a concert at the Lensic. The hotel is well situated on Don Gaspar just a block off the plaza, and only a short walk to the Lensic Theater. We made reservations through the hotels 1-800 number as the hotel does not itself make reservations. This... More 

Was this review helpful? Yes
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Dear Terry S We sincerely appreciate the time you took to post a review and appreciate your compliments of our Front Desk staff, location and Restaurant . That said, I am very disappointed to hear about your less than satisfactory experience with the room accomadations, K eep in mind this is the peak of our high season and we do... More 

Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

A premium price (for Santa Fe), but a very poor experience. The room was small, badly furnished and wretchedly maintained. The room was so small that the bed filled most of the space. There is no closet and the sink is in the bedroom, taking up more floor space. My wife and I had to take turns getting dressed. The... More 

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

veterantraveler2015 Thank you for taking the time to post a review. We are disappointed to hear that your experience did not meet your expectations and sincerely apologize for the inconvenience you experienced with the size of the room, This isnt something we hear everyday, we do have Deluxe rooms which provide more guest space, if we get the oppertunity to... More 

Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found this hotel pretty last minute and felt hesitant but our stay was amazing. Andrew at the front desk was fast and sweet and answered my questions about additional fees. He made us feel so cared for right away. The best part was the room we got looked EXACTLY like the photos they used to advertise. We loved our... More 

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Emmy H Thank you for staying with us at Hotel St Francis and for the Five Star rating! We are so glad to hear the staff (Andrew) treated you well and that the accommodations suited your needs. We hope to see you again for your future visits to Santa Fe hopefully soon. Always Roosevelt D Garcia More 

Wisconsin Rapids, Wisconsin, United States
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked on Priceline and, as you may know, we weren't able to indicate that we have two kids. So we got to the Hotel St. Francis only to discover that our reserved room had one queen-size bed. We explained that we have our two teenage daughters with us and Roosevelt, who was working at the desk stepped in and... More 

Was this review helpful? Yes 2
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Thank you Pixycon! We are so sorry we could not Keep you.I Hope you enjoyed your stay at our sister property! WE our honored to receive your high ratings. Your compliments to our Property are very appreciated, as are your comments regarding helpful staff, We are all so proud of our property and your thoughtful comments truly validate the entire... More 

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