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Hotel St. Francis

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210 Don Gaspar Ave., Santa Fe, NM 87501
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Hotel St. Francis
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737 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
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Los Angeles, California
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Since this is an old, historical hotel, the rooms are smaller but beautifully appointed and very well kept and spotless. The hotel interior itself is gorgeous throughout and at night, it is lit up with candle light. Very romantic and interesting just to walk around within the hotel itself. There is also a lovely restaurant in the building and a... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

It has a very unique quality and we enjoyed the difference. The hotel is an older hotel but it is well maintained. The lounge area is my favorite thing about this place because of the fun environment. The room was small but worked fine for our getaway weekend.

Was this review helpful? Yes
Dallas, Texas
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful historical hotel. We don't like to spend as much money on hotel rooms as we did for this one, but the bed was comfortable and atmosphere was great. At $180 a night with tax, it seems a bit overpriced to me, but it is conveniently located close to the shops around the square in Santa Fe.... More 

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Saint Louis, Missouri
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful two night stay at the hotel St Francis! It seems like size of rooms can be too small but we were very happy with our room. I would say go for a King Deluxe room if you can. That way you are guaranteed a nice size and beautiful room! The only thing I would comment on... More 

Was this review helpful? Yes
Albuquerque, New Mexico
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were thoroughly disappointed in our recent stay here (July 2015). We had stayed here several times before, and been pretty happy, but this time, it was almost comical. We checked into our Queen Classic room, fully expecting a small, but nice room. Upon walking into the room, a waft of terrible smell came out... like the smell of trying... More 

Was this review helpful? Yes 1
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Thank you for taking the time to post a review Ramey . We are disappointed to hear that your experience did not meet your expectations and sincerely apologize for the inconvenience you experienced with the Room moves and the unfortunate events that took place. Please know that I have personally addressed these issues with my Director of Engineering and Housekeeping... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my second stay at Hotel St. Francis, and it was terrific. The location and energy are really great; and the staff are very nice and helpful. Roosevelt G at the Front Desk was very professional through my entire process. I arrived at 2 am, due to a flight snafu, and Chris (night Front Desk) was the best. It... More 

Was this review helpful? Yes 2
Glen Ellyn, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed three nights at this fine hotel. Make time to enjoy the veranda and lovely unique candlelit lobby. Our deluxe king room was a great size. The bed and linens are very luxurious. Coffee is free in the lobby but no in room coffee maker. Usually this is a "bother" to us, but the hotel has such a comfy... More 

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Dear Susan D thank you for your time and review for the Hotel St Francis. I'm glad to hear you enjoyed your stay, we pride ourselves on our customer service and happy to know we are helping every guest leave well relaxed as you did. We hope to see you soon! Sincerely Roosevelt Garcia More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are small however they use the space well. Clean comfortable with small little rustic touches make you feel like you're staying in a rustic upscale room. The staff was very helpful courteous. And the bar top-notch service and at a price that won't break the bank.

Was this review helpful? Yes 2
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Thank you Ash g for taking the time to share you visit with us. We are glad to hear you enjoyed your stay as well as the hotel amenities. I hope we get to see you in the future soon. Sincerely Roosevelt Garcia More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the St. Francis over twenty years and have always found the service, food, and location excellent. You could not have a better location to enjoy the wonderful city of Santa Fe as you are just two blocks from the main square and can walk to everything. Rooms are very small but based upon the age of... More 

Was this review helpful? Yes 3
Roosevelt G, Front Office Manager at Hotel St. Francis, responded to this review

Thank you again Leland C for choosing the Hotel St Francis many times. I hope this time around added many new fond memories and new stories to tell. I hope to see you soon! Always Roosevelt G More 

Sydney, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has the facade of a Spanish Monastary with all it's Monk like decor. At first it was quite appealing for a place like St.Fe a most historical city of the South west of America with Spanish Heritage. The service and cleanliness of this hotel needs a mention. Could improve on that considerably. For the rates it charges it... More 

Was this review helpful? Yes 1
Jesse W, Front Office Manager at Hotel St. Francis, responded to this review

Dear Carolina D, Thank you for your feedback on your stay at Hotel St. Francis. I apologize your experience did not meet your expectations, we are looking into the issues you encountered. If you do choose to stay with us again we would be happy to send those amenities to your room. Thank you for your review! Thank you, Jesse More 

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Classic Room with Queen Bed - #221 (33)
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