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Hotel St. Francis

4.0 of 5 210 Don Gaspar Ave., Santa Fe, NM 87501
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Hotel St. Francis
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Hotel St. Francis
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621 reviews from our community

Traveler rating
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    88
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

I was in Santa Fe for 2 days on business. Unfortunately, I was not pleased with the room. The room wreaked and the bed was not comfortable. The rooms were tiny. The carpet was filthy! For the price of the hotel, albeit, I did not pay for it. The company I work for, paid for it. It was not a... More

Was this review helpful? Yes
Colorado Springs, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel sits in the heart of Santa Fe. It's history is from Glamour to despair, and beautifully renovated with old world charm and I hear a possible ghost or two. The rooms have southwest décor and simple elegance. The beds are very comfortable and the rooms are very clean. The hotel staff are very accommodating and assistive. Elevators make... More

Was this review helpful? Yes 3
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel on Jetsetter after reading the reviews on tripadvisor. Seems like the biggest complaint here was the size of the rooms so I booked the largest room and problem solved. Keep in mind that this is a historic hotel so one shouldn't expect state of the art accommodations. The King room was nicely decorated, comfortable with a... More

Was this review helpful? Yes 4
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello KrisEB! Thank you for reviewing your stay with us. We are happy to know our deluxe guest room provided you with the space and comfort you were looking for during your Santa Fe adventure, and it's great to hear you took advantage of the beautiful lobby and front loggia for some well-deserved downtime! Come back and see us again... More

Calgary, Canada
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience. The hotel is heritage and beautifully refurbished -- that means the rooms are a bit smaller than a big impersonal space on the outskirts of town but boy is it worth that compromise! Jeremy and Alder at the front desk were great as were the bar and restaurant staff and our housekeeper. Warm and friendly staff in a... More

Was this review helpful? Yes 3
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear Peg O, we really loved having you here and we thank you for typing up a review on TripAdvisor! All of the staff are thrilled to hear how much you enjoyed your stay, from the beautiful remodel to the staff to the top-notch food. We will look forward to your return trip and hope you have good travels in... More

Albuquerque, New Mexico
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel St. Francis has flair and class. You will feel like you just strolled into a bygone era. The rooms are small but the attention to detail is lovely. The hotel is only a minute away from the square. Santa Fe is a city that has all the culture and vibe of the big cities across Europe without the traffic... More

Was this review helpful? Yes 5
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear ldurkin, we're so glad you came to stay with us at the historic Hotel St Francis. It sounds like you got to experience Santa Fe at its best, and that our lovely hotel gave you the perfect backdrop to do so. We hope to welcome you back for another great deal and we appreciate you creating this review! Sincerely,... More

Fuquay-Varina, North Carolina
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were excited about staying at the St. Francis. It was an amazing place, very old world yet clean, beautiful and possibly haunted! My only complaint was upon our arrival the room we had reserved had been overbooked. The staff quickly reassigned us a room, unfortunately when we used our key to open the door we were met with the... More

Was this review helpful? Yes 4
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear missvaughan, thank you and your friends for coming to stay with us. It's so nice to know your check-in "snafu" was taken care of and properly handled without too much disruption. I appreciate your understanding and kind feedback regarding your stay. We hope to see you again for more great drinks and lovely guest rooms! Best wishes, Alder Seaman More

Oswego, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We prefer walking to driving, so the St. Francis was a good spot for us. Right near the Plaza and other attractions. The 3rd floor rooms are quite small; not sure if there are options for larger rooms. We got a good price on jetsetter, so we were fine with a smaller room. The lobby and front porch areas are... More

Was this review helpful? Yes 3
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Carol-201474; we appreciate your review.Thank you for coming to stay at our historic hotel during your trip to Santa Fe. We actually do have a large range of room size options; our Deluxe accommodations are more spacious, and we offer reasonable upgrade fees depending on availability. It's great knowing how much you enjoyed the beautiful lobby and front loggia,... More

Orange, California
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a week at Hotel St. Francis in Santa Fe and enjoyed every minute of our stay. The hotel reminded us of hotels we have visited in Europe. Inger the concierge was extremely helpful guiding us to restaurants and activities and full of interesting stories about the area. Jerry gave us great service for breakfast every morning. We found... More

Was this review helpful? Yes 6
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Thank you for taking the time to post a review, Janet R! It sounds like you had a great week in the "City Different", and we are happy to have been a part of your vacation. Between Inger, our extremely knowledgeable concierge, award winning drinks in Secreto Lounge, and the friendly crew in Tabla de los Santos, you certainly hit... More

Phoenix, Arizona
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay. Robert S. at the front desk was super friendly and helpful. He made sure I got a nice room, suggested a great dinner spot and offer a walking tour route. Rooms are quaint but nice and the lobby and bars are very nice.

Was this review helpful? Yes 5
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Hello Chris H! We are happy to hear you enjoyed staying with us at Hotel St Francis. Robert and the rest of our top notch staff will be happy to welcome you back for another downtown adventure in Santa Fe. Thank you for taking time to post a review! Sincerely, Alder Seaman More

Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
26 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed October 14, 2014

Yes, the rooms are very small, and if you are a large person you might not be comfortable in the petite bathrooms. But everything is meticulously clean, there are extras like clothing steamers and hairdryers provided, and if you like boutique hotels and character in a hotel, this might be the place for you. Especially charming : the veranda, where... More

Was this review helpful? Yes 7
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review

Dear checkpointcheryl, it's so good to hear how much you enjoyed your entire stay at our historic Hotel St Francis, from the great ambiance to the service in all departments. Our staff is indeed top-notch, and they all are looking forward to "rolling out the red carpet" for you next time. Thank you for taking the time to write a... More

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hotel St Francis
St Francis Hotel

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