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Hotel Chimayo de Santa Fe

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125 Washington Avenue, Santa Fe, NM 87501 (Formerly Hotel Plaza Real)
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Hotel Chimayo de Santa Fe
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Hotel Chimayo de Santa Fe
Hotel Chimayo de Santa Fe
Hotel Chimayo de Santa Fe
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630 reviews from our community

Traveler rating
    264
    234
    70
    39
    23
See reviews for
106
286
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55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Chimayo de Santa Fe
See the most recent reviews
New York
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 8, 2008

My husband and I stayed at this hotel during our anniversary trip and I was somewhat disappointed. The location is great - right near the Santa Fe plaza - but I was underwhelmed by the room and the staff was a bit strange when I reported that our bathroom light went out. The young lady at the desk seemed to... More 

Was this review helpful? Yes 8
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review

Thank you for your response! Your feedback helps us locate small issues we have on property and correct them. We are sincerely sorry that you didn't have a great experience here at the Plaza Real. Please feel free to contact myself and we would be more then happy to accommodate you and make sure your next stay is flawless! More 

Odessa, TX
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2008

This was our 6th or 7th year to stay at the Plaza. The service has been very good every year. It seems that every year there is improvement gained. No, it it is not fancy. The rooms are very rustic, always clean. The great part is there are no stuffy hallways, fresh air is as close as your front door.... More 

Was this review helpful? Yes 4
San Diego
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2008

I have stayed at the Plaza Real Hotel several times before as well as other hotels in Santa Fe. And as an 80% traveler for business and pleasure I truly enjoy the hotel and the helpful staff. The rooms could use a little more light. To make this Hotel Perfect would be a Service Restaurant, a Microwave and small Refrigerator.... More 

Was this review helpful? Yes 4
NEW, NY
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 6, 2008

The location is outstanding for those who've never been to Santa Fe before. However, the rooms aren't anything special and there are really very few amenities available to guests. Also, our room had this odd, misplaced set of stairs that seemed to lead to nothing at all. Honestly, it was unnerving because it was just another entrance to our room,... More 

Was this review helpful? Yes 7
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review

I would like to apologize that you didn't enjoy your time here with us at the hotel. Our hotel is so uniquely placed, the lack of having a restuarant is just a short walk 1 to 2 doors down. Also I apologize if you did receive misleading information about chili and wine festival. If you were not able to participate... More 

Norman, OK
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 25, 2008

We spent three nights at the Hotel Plaza Real. This is a great location within walking distance to EVERYTHING and is right next to the Plaza. The room was clean and comfortable. There is no food service in the hotel at all. Restaurants are within walking distance in all directions. The ones in the opposite direction from the Plaza are... More 

Was this review helpful? Yes 3
Georgia
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 24, 2008

Great location.....that was about it. This was our first trip to Santa Fe. We came for a wedding. There were to be gift boxes in our room from the bride and groom, it took two days to get them. The furnishings were old, the sleeper sofa was awful!!! For the price, we would not stay here again. There are other... More 

Was this review helpful? Yes 8
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review

I would like to apologize about the first hand experience you had with us at the Plaza Real. We here at the plaza like to ensure that our guests have a worry free stay. I apologize about the gift box situation, All bags are delivered to the rooms at the time of check in pending delivery from the groups coordinator.... More 

Dallas
Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 24, 2008

The Plaza Real is an excellent option for an authentic flavor of Santa Fe. I took a last minute trip there in September of 2008. Not knowing where I wanted to stay, I drove around the town square calling the nearby hotels to check for the best rates- and Plaza real was very competitive in their pricing. Even though I... More 

Was this review helpful? Yes 5
Texas
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 17, 2008

We were told on the telephone that our "joining" rooms were up and down, but were accessible. That was ok, but we didn't realize that one room was totally unreachable except by stairs. Angel informed us that the door was not yet open between the rooms, but that maintenance would soon come unlock the door. The inability to go from... More 

Was this review helpful? Yes 3
USA
2 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 17, 2008

We were really excited to stay close in town as we had never been to Santa Fe and we wanted to get a real sense of what the town had to offer. Our room was nice, but really on the dingy side. Furniture needs some serious upgrading. The biggest disappointment was the front desk. Restaurant suggestions were horrible and with... More 

Was this review helpful? Yes 12
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review

Thank you for your feedback. I do apologize about the experience you had here at the plaza. We strive to provide 110% customer satisfaction and do apologize about the recommendations that were given here at the desk. Also, we do have entertainment in the bar on the weekends, and we apologize that the sounds carried through our hotel. Thank you... More 

Blossom, TX
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2008

Although the location was excellent, I expected a higher quality of service from this hotel. I forgot toothpaste and when I asked at the front desk for some, I was told they didn't have any, but was given directions to the drugstore down on the square (which was closed at that hour). The next morning I asked about a daily... More 

Was this review helpful? Yes 4
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review

Thank you for your feedback. These items minus the newspaper are usually readily available at the hotel. We will look into this to continue to provide stellar service here at the hotel plaza real! Thank you! More 

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