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Four Seasons Resort Rancho Encantado Santa Fe

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198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
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Four Seasons Resort Rancho Encantado Santa Fe
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508 Reviews from our TripAdvisor Community

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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Four Seasons Resort Rancho Encantado Santa Fe
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Boston, Massachusetts
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wonderful accommodation and a great way to relax in a peaceful and quiet setting. Loved the spa and the spa room. The spa room was a perfect spot to relax before and after the treatment. Enjoy fruit and tea or water while listening to relaxing music or by sitting near the fireplace. Shuttle will take you downtown to shop.

Was this review helpful? Yes 3
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear waterveuw, Thank you for posting your kind review about your recent stay at Four Seasons Rancho Encantado. I truly believe we offer one of the best spa experiences in Santa Fe and I am delighted that your time with us was so positive. I also believe that the magic of Rancho Encantado is that you can stay in such... More 

Bakersfield, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is quiet, removed from Santa Fe, requiring about 20-25 minutes to get into town. Rooms are large and comfortable. Had to return 2 of 3 purchased meals for pretty significant reasons. Room carpeting was dirty, toilet did not flush properly, internet and TV coverage was inconsistent and intermittent. Staff seemed less well trained than in other Four Seasons... More 

Was this review helpful? Yes 1
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Mark A. Thank you for your review of your experience at Four Seasons Rancho Encantado. I am truly sorry that you were a bit disappointed with your stay and I would very much appreciate the opportunity to speak with you directly to gain a greater understanding. Please do not hesitate to reach out to me directly at your convenience... More 

Denver, Colorado
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The property is perfectly located. The resort is on the small side, adding to the relaxed, intimate feel of the hotel and grounds. We stayed over a holiday weekend and although the hotel was nearly booked it didn't feel that way, even at the pool. There is a beautiful, short trail around the perimeter of the hotel property linked to... More 

Was this review helpful? Yes 2
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Sarah S, Thank you for your kind review. I am thrilled you enjoyed your time with us. Our location is beautiful and we work very hard to create and environment where you can relaxed and unwind from hectic everyday life. Know we are working on replacing and removing the coyote fences as we acknowledge it does not create the... More 

Madison, Wisconsin
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Beautiful property - including the grounds, buildings and bedroom. Great spa - if you need a facial - the best service we received for the entire time we were there was from Lisa - request her! Other then that - the customer service was inexperienced, indifferent, too informal and overall not above average as what you'd expect from a Four... More 

Was this review helpful? Yes
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear barbara w, Thank you for taking the time to post a review after your recent stay at Four Seasons Rancho Encantado. I could not agree more about Lisa in the spa. She is a excellent therapist. I was sorry to learn that the rest of your time with us was not exceptional and I would very much appreciate the... More 

New York City, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just returned from a family vacation with my children and grandchildren and it was the best vacation we have had together. The food was wonderful and the kitchen staff very helpful. I am Gluten Free and they have the best muffins I have ever had. The staff on a whole was extremely helpful and knowledgeable about the area and... More 

Was this review helpful? Yes 1
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Harriet L, Thank you for your kind review. I am very pleased that you enjoyed your time in the Land of Enchantment and our gluten free muffins are wonderful. Chef Andrew and his team do a great job. When your travels bring you back to New Mexico, please reach out to me personally so that I can oversee all... More 

Tucson
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this resort to celebrate our wedding anniversary. We have stayed at Four Seasons resorts before and anticipated the same type of experience. While the facilies were very good , as well as the room(see below), the service was definitely not up to the standards of Gour Seasons resorts. Pro- 1.located north of Santa Fe in a beautiful... More 

Was this review helpful? Yes 1
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear 25001Tucson, Thank you for your detailed review after your recent stay with us. I am pleased that there were some high notes and rest assured I have shared your comments regarding the product and services with team. I would very much appreciate the opportunity to speak to you in more detail about your experience so please contact me at... More 

Dallas, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I visited this resort and had a wonderful, relaxing experience. The things we enjoyed the most: 1. Location. The resort is located just outside of Santa Fe (10-15 minutes) and felt like we were really "getting away." We took the backroad instead of the highway to get into Santa Fe each day, and enjoyed the scenic drive.... More 

Was this review helpful? Yes 3
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear TravelKFS, Thank you for taking the time to post your review after your recent stay at Rancho Encantado. I am thrilled that you enjoyed your getaway with us but I did want to apologize for the areas that fell a bit short. Please know we take guest feedback very seriously and rest assured, I have shared your feedback with... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

We recently stayed at the Four Seasons Resort Santa Fe. The rooms were nice and property is beautiful. Hiking trails close by and the pool/spa area is quite lovely. A nice getaway from the hustle/bustle of Santa Fe. Although I believe the highlight of this property has to be the food and interesting creations of Executive Chef Andrew Cooper. Not... More 

Was this review helpful? Yes 2
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Irishalfi, Thank you for your kind review. I am delighted that you enjoyed your time in the Land of Enchantment especially your encounter with Chef Andrew. He is amazing and we are fortunate to have him as our Executive Chef. I sincerely hope to have the opportunity to welcome you back when your travels bring you back to Santa... More 

Midwest
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 20, 2015

Staff were very friendly and the highlight of this property. We had a free-standing casita and it was well done and had its own fireplace, which they came to light when asked. I did not understand why the view out of these was (partially) of a car park - they could have easily put up a fence and blocked that... More 

Was this review helpful? Yes 1
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Cyrus3325, Thank you for your review after your stay with us last month. I am delighted that you enjoyed the property and it's beautiful setting. I am sorry that your view was not ideal and please know we have an on-going project to reduce the amount of parking and increase the landscaping because we want the setting to speak... More 

london
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 16, 2015 via mobile

Stunning property, service, food, facilities. Everything you come to expect from a Four Seasons. The complimentary Mercedes convertible allowed us to enjoy a day trip to Taos and the shuttle bus into town was no trouble at all. The rooms or "casitas" are beautifully decorated. Love the bar staff, especially Larry, and the burger was SO BLOODY GOOD we shamefully... More 

Was this review helpful? Yes 4
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear loosecannonlondon, I am delighted that you enjoyed time with us. I could not agree more....Larry is awesome and the burger is delicious. We are hoping to win "Best Green Chile Cheeseburger" this year. Thank you for taking the time to post such a fabulous review and do not hesitate to reach out to me if I can be of... More 

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