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Four Seasons Resort Rancho Encantado Santa Fe

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198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
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Four Seasons Resort Rancho Encantado Santa Fe
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494 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Tucson
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this resort to celebrate our wedding anniversary. We have stayed at Four Seasons resorts before and anticipated the same type of experience. While the facilies were very good , as well as the room(see below), the service was definitely not up to the standards of Gour Seasons resorts. Pro- 1.located north of Santa Fe in a beautiful... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I visited this resort and had a wonderful, relaxing experience. The things we enjoyed the most: 1. Location. The resort is located just outside of Santa Fe (10-15 minutes) and felt like we were really "getting away." We took the backroad instead of the highway to get into Santa Fe each day, and enjoyed the scenic drive.... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at the Four Seasons Resort Santa Fe. The rooms were nice and property is beautiful. Hiking trails close by and the pool/spa area is quite lovely. A nice getaway from the hustle/bustle of Santa Fe. Although I believe the highlight of this property has to be the food and interesting creations of Executive Chef Andrew Cooper. Not... More 

Was this review helpful? Yes 2
Midwest
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff were very friendly and the highlight of this property. We had a free-standing casita and it was well done and had its own fireplace, which they came to light when asked. I did not understand why the view out of these was (partially) of a car park - they could have easily put up a fence and blocked that... More 

Was this review helpful? Yes 1
london
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stunning property, service, food, facilities. Everything you come to expect from a Four Seasons. The complimentary Mercedes convertible allowed us to enjoy a day trip to Taos and the shuttle bus into town was no trouble at all. The rooms or "casitas" are beautifully decorated. Love the bar staff, especially Larry, and the burger was SO BLOODY GOOD we shamefully... More 

Was this review helpful? Yes 4
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear loosecannonlondon, I am delighted that you enjoyed time with us. I could not agree more....Larry is awesome and the burger is delicious. We are hoping to win "Best Green Chile Cheeseburger" this year. Thank you for taking the time to post such a fabulous review and do not hesitate to reach out to me if I can be of... More 

Asheville, North Carolina
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Four Seasons is not IN Santa Fe, but probably 7-8 miles outside of town. For people who are familiar with the area, it is just beyond the Tesique Reservation. The property is beautiful, and if you want them to provide you with transportation to town, they are certainly ready to do that - we didn't need it, we just... More 

Was this review helpful? Yes 3
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear lynl2013, Thanks so much for your brilliant review of Four Seasons Rancho Encantado. Your feedback really captures what we are working diligently to create here at the resort. Know I have shared your comments with the team as we love to celebrate when we get it right. Please reach out to me directly when your travels bring you back... More 

Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed May 31, 2015

Terra: Great appetizers. The crab cakes were tasty and perfectly cooked. The lamb chops were large and cooked to order, the scallops were grilled just right. The churros were so, so. Now for the service...our server was both attentive and missing in action throughout the meal. At one point we asked another server if our server was still there? The... More 

Was this review helpful? Yes 2
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Jtsenji, Thank you for your review of your experience in Terra. I am truly sorry that the service was so spotty. I have shared your feedback with both my Director of Outlets and Executive Chef for their immediate follow-up. Know that we can do much better and I would be delighted to host you for another dinner in the... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2015 via mobile

We had an absolutely amazing experience. Accommodations, food, service, drinks, views, pool, spa, shuttle service hiking trails all amazing. We will definitely come back, stay longer, and bring friends with us next time.

Was this review helpful? Yes 3
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Cafoxmd, Thank you for your amazing review! I am so pleased that you enjoyed your time in the Land of Enchantment. Rancho Encantado is truly a very special place. Please let me know when your travels bring you back our way as I would be delighted to personally oversee your next experience. Sincerely, Meredith Macfarlane General Manager More 

Fraziers Bottom, West Virginia
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 28, 2015

While we normally love Four Seasons properties this visit was not up to their usual standards. There was no concierge available on Friday after our arrival. We went to the Inn of the Anazasi for lunch(excellent) and used Wes, their very efficient and friendly concierge, to make our plans for the week. The restaurant, Terra, was mediocre and that's being... More 

Was this review helpful? Yes 2
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear theburtons2015, Thank you for taking the time to post a review after your stay with us in May. The setting is indeed beautiful but I am truly sorry that you did not find the service up to Four Seasons standards. Rest assured that is our unwavering focus and know that I have shared your feedback with my entire team... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

Great location with great scenery. Rooms are very comfortable, large, and have nice amenities. The mountains are right behind the resort. Nice place to go for a walk, bike ride, or skiing. Food is excellent.

Was this review helpful? Yes 3
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Rob S. Thanks for taking the time to post a review. We work very hard to create an environment where guests can unplug and recharge so I am delighted that was your experience. Please reach out to me when your travels bring you back our way as it would be my absolute pleasure to oversee your next experience. Sincerely,... More 

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