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All 353 San Antonio hotels

The Inn at Alamo RiverWalk Convention Center

2.0 of 5 Motel   |   405 Broadway, San Antonio, TX 78205 (Formerly Travelodge San Antonio Alamo) (East Side)
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Ranked #264 of 353 Hotels in San Antonio
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251 reviews from our community

Traveler rating
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    48
    47
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    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Montgomery, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

Pictures were lovely promise was high should have known by the price. Pictures and promises were a lie. Dull and Dirty rooms... Air conditioning? What air conditioning? Could not go to breakfasting in case more of the same To be avoided at any cost. ZERO RATING!

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Berlin, Germany
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is central to downtown, you can walk to the Alamo and Riverwalk. The staff was friendly. The beds were only average. We got a good breakfast with fresh waffles and lot other choices in a big breakfastroom.

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Gautam S, Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. We are also very happy that you found our location to be convenient. We look forward to seeing you again! More

New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 13, 2014

This is by far one of the worst hotels I have ever stayed in. The carpet had stains, the safe was broken, the door would not lock, and the AC gave off a musty smell. Also, the sheets were rough and there were pits in the beds, there wee cracks in the windows where Mosquitos got in and bit us... More

Was this review helpful? Yes 2
Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Hello Mr. Diego G, It is very disheartening that you we failed to meet your satisfaction during your stay in our hotel. Please know that we take our guests concerns very seriously as we want to maintain quality service as well as a sound business,. We ensure that the rooms are clean before assigning to our guests and facilities are... More

1 review
4 of 5 stars Reviewed May 29, 2014

This place conveniently located near trolley stops, the Riverwalk and Alamo. Offers little more than just donuts and cupcakes for 'continental breakfast'. Staff was very helpful with directions and stay needs. If you are a budget traveler who needs a bed to crash and not much frills, this should work!

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Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Hello Vasundhara R, Thank you very much for providing us your candid reviews regarding your stay at Travelodge San Antonio Alamo. I am glad that we have successfully provided you with convenient place to stay during your stop to San Antonio. Your positive response ensure us that we have done our responsibilities well .We hope to see you again soon! More

San Antonio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2014

Room was musty smelling. Bathroom shower-tub was peeling. Mold on the ceiling. Breakfast area had ants

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Hello Mr Steve W., I regret that we failed to meet you satisfaction during your recent stay with us. I will accelerate your concerns for evaluation and trust that our management will look into the matter and address accordingly. I hope you will allow us to offer you improved services in the future. More

San Antonio
1 review
2 of 5 stars Reviewed April 15, 2014

Property was run down and shabby. Furniture was "salvation army" in appearance and functionally. Cleanliness was marginal. Overall, property was old and tired.

Review collected in partnership with Travelodge

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Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Peggy, We are disheartened to hear that you found our accommodations to be less than desirable. We appreciate your honest feedback regarding the condition of our furniture and will take it into consideration. We hope to have the pleasure of serving you again in the future. Thank you for your business. More

Knoxville, Tennessee
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 12, 2014

This place is FILTHY. Rooms are disgusting. The pictures on line must have been taken quite some time ago before the current owners took over. The elevator was so disgustingI didn't want to get in. Towels are very thin. No plastic laundry bag. Let's talk about breakfast room: not the cleanest, barely any syrup in jar, no lids for coffee,... More

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Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

Dear Helen, Please accept our apologies for any inconvenience you felt during your stay at Travelodge San Antonio. We take pride in ensuring our customer’s satisfaction and unfortunately, we did not meet your expectations. We are sorry that you were disappointed with the hotel room accommodation, cleanliness, safety, and the overall hotel facilities. It is our mission to restore your... More

orlando
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

WE have enjoyed many many years of coming to San Antonio and staying at this wonderful place, we feel it is a home away from home, we love the staff and the location and the very nice way we have been trreated....would highly recommend this place if you want a fair price and to be treated like family.

Was this review helpful? Yes
Gautam S, Guest Relations Manager at The Inn at Alamo RiverWalk Convention Center, responded to this review

We want you to know how much we appreciate the positive feedback you have given to us. We understand that you have many options when selecting your travel accommodations and we are so pleased that you have made us as your choice hotel. It has been our pleasure giving you the excellent service you deserve and are glad that you... More

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Additional Information about The Inn at Alamo RiverWalk Convention Center

Address: 405 Broadway, San Antonio, TX 78205 (Formerly Travelodge San Antonio Alamo)
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Inn at Alamo RiverWalk Convention Center 2*
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Also Known As:
Travelodge San Antonio Alamo Hotel San Antonio
Travelodge San Antonio Alamo Riverwalk

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