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Red Roof Inn Lackland

6861 Highway 90 West, San Antonio, TX 78227
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Red Roof Inn Lackland
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Red Roof Inn Lackland
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94 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Lexington, Kentucky
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stay in hotels every week in many different cities and this may very well be the worst property that I have ever stayed in. Where to begin.. All rooms have exterior doors so I was on the first floor and had what can only be described as a hispanic gang right outside my door working on an old BMW.... More 

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St. John's, Antigua
1 review
1 of 5 stars Reviewed 3 weeks ago

Face basin leaks. Internet/WiFi unreliable - always cutting off. TV remote provided on second day of stay after reminder. Room cleaned hurriedly and bedding not changed. Towels were left one day on the bed instead of being placed in the proper place. Limited laundry service - only one washer working. Two dryers worked but subsequently one stopped working. Coins inserted... More 

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Travelers are raving about these San Antonio hotels

Little Rock, Arkansas
1 of 5 stars Reviewed 5 weeks ago

Cons: It has a slimy, moldy pool and if you're desperate enough to take a swim, you have to wait quite awhile for them to dig up pool towels. The air conditioner never stops and makes a racket. The continental breakfast is cereal, brown fruit, cold coffee in the "office" with room for less than a dozen guests. Many species... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 28, 2015

It's really close to the base and also really close to many other things. There is a Walmart near by. As well and a bunch of fast food places. Which the Airmen really seem to take interest in. The rooms are good. The pool isn't as big as I thought. But it was perfect for those realllly hot Texas days.... More 

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1 review
1 of 5 stars Reviewed May 1, 2015 via mobile

It's a cheep place to stay and very close to the base. That's about the only positives. Rooms are very run down and sheets are dirty. Good thing I had my own sheets to lay on top of the covers. I'd spend the extra money next time and stay somewhere nicer.

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Copperas Cove, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed May 1, 2015

Room was dirty, had to wear shoes throughout the room, even to the bathroom. The walkway on the 2nd floor was slanting to where the railing looked zigzag. Not safe at all. Horrible neighborhood. Poor lighting in the parking area. It must of recently had a name change to Red Roof Inn because the back part of the building has... More 

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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stayed at this hotel because it was very close to Lackland Air Force Base. It was very convenient. The room was clean and the staff was friendly. I read some of the reviews that said they had a pest problem but I work in the pest control industry and I didn't see any signs of pest. I would stay... More 

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Anisa T, Manager at Red Roof Inn Lackland, responded to this review

We appreciate your comments regarding your recent stay at the San Antonio Lackland Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. Thank you for staying with us. Looking forward to serve you again in the future. More 

Brandon, South Dakota
1 review
1 of 5 stars Reviewed March 17, 2015

floors were filthy, I hade to tighten screws on bathroom door hinge so it would close, no where to hang cloths in the shower room, heater/ac was filthy, took almost an hour to get a plunger. staff was frendly.

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Conroe, Texas
2 reviews
1 of 5 stars Reviewed March 17, 2015

I would never stay here again, the room had a strong smell that I wanted to gag. I couldn't sleep from the smell, carpet was filthy. it was right off freeway so you can here everything, rooms are small. if you have a family please stay else. never again.

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1 review
1 of 5 stars Reviewed March 12, 2015 via mobile

I was in this motel long term, the staff are extremely rude, they didn't clean my room for two weeks, roaches in the room, I complained about the filth and bugs, they call the police and had me thrown out because I complain, said they didn't want me there anymore.

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