We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn Lackland

6861 Highway 90 West, San Antonio, TX 78227
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Red Roof Inn Lackland
View Map
Add Photo Write a Review

101 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Jackson, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

All the employees at this location were friendly and helpful. The place was well kept. During our 3 days, the employees were always busy making sure the place was well kept. Cleaning in detail. Whenever we asked for assistance in finding a location, the staff went out of there way to help us. They all had smiles on their faces... More 

Helpful?
Thank Denise T
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Dear Ms. Denise, On behalf of my staff , I want to say thank you for the wonderful feedback . We are glad you enjoyed your stay with us. We look forward to serve you again in the future. A Big Thank You again!! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I love this hotel it's clean and quiet and the waffles in the morning are pretty good. I stayed in room 203 close to the highway and heard no outside noise whatsoever throughout my stay. Ms. Anisa the manager , is very upbeat and knowledgeable of her job letting me know about all the perks like the RediCard (card to... More 

Helpful?
Thank Leah S
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

More 

Singapore, Singapore
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Don't book this place, there is one problem after another.no hot water, remote does it work , no towels in the room , room not mede up . Non existent wifi. I could go on and on . Choose some where else. The breakfast is not much to talk about. I would just choose another hotel. Staff is rude and... More 

Helpful?
Thank kookielover
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Hello Miss, I apologize that your needs were not met when you came to stay with us at our hotel. Thank you for leaving a review and your concerns will be discussed with my staff as soon as possible. Hopefully, you will give us another opportunity to serve you in the future, so you will see our improvements. More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed January 2, 2016

Check in was at 3PM, but we weren't checked in until about 3:40. A lot was going on at the front desk. It was unorganized on their part. Our room was good and clean though, which we were more worried about.

Helpful?
Thank Giau C
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Good Morning, Just want to say thank you for your feedback . I am glad that you had a clean room and your stay was enjoyable. More 

San Antonio, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed December 17, 2015

I arrived to the RRI on Friday the 27th of November, the room was relatively clean and the door to the room locked correctly, I was never afraid of the environment and felt safe while I was staying here for two weeks. the light in the bathroom was not working 100% as it should so I called the front desk... More 

Helpful?
Thank Henry G
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Dear Mr. Gonzalez, Thank you for taking a moment out to write a review and they help us improve our product and services. We appreciate your business and behalf of my staff and myself we are pleased that you had an enjoyable stay at the Red Roof Inn Lackland. Thank you again. More 

Sacramento, California
Level Contributor
4 reviews
1 of 5 stars Reviewed December 10, 2015

Anisa, the phony who writes fake-concern replies to all the true and critical reviews on this website, just completely ignores every single terrible thing about this rat-hole motel, and nothing ever, ever gets fixed. Here is my experience: 1) YOU CAN'T GET ANY SLEEP in this rathole. There's no sound insulation at all.Details follow. 2) THIS MOTEL IS THE WORST... More 

Helpful?
Thank Cheapmotelexpert
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Thank you for taking the time to tell us about your experience at the San Antonio Lackland Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience that was occurred during your stay. I can assure you that corrective measures will be taken to ensure a similar situation does... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 17, 2015 via mobile

In the mist of the roaches. Bugs and half cleaned rooms the only good thing I can say about this establishment is that your front desk agent Lekisha is the absolute best and only good thing the hotel has going for them. Lekisha was completely professional and helpful during our short stay there. Not only do y'all need to train... More 

Helpful?
2 Thank Alicia A
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Ms. Alicia, Thank you for the positive feedback in regards to my front desk representatives, and as far as the cleaning goes, I was unaware of the issue that you had experienced while you stayed with us. I am glad you brought this to my attention and changes will be made effectively. Looking forward to serve you again in the... More 

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015

I was graduating from Lackland Air Force base and I booked this hotel for my parents when they came into town. When I checked into the hotel, the first thing I noticed was how clean the property was. When I walked into the office, the staff greeted me and was very friendly and helpful. The free Wi-Fi and parking was... More 

Helpful?
2 Thank Janet H
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

Ms. Janet, Thank you for the positive feedback! I am glad your parents was satisfied with their stay.. You are always welcomed back to the Red Roof Inn.. More 

Lexington, Kentucky
Level Contributor
162 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed July 21, 2015

I stay in hotels every week in many different cities and this may very well be the worst property that I have ever stayed in. Where to begin.. All rooms have exterior doors so I was on the first floor and had what can only be described as a hispanic gang right outside my door working on an old BMW.... More 

Helpful?
1 Thank Wildcat1897
Anisa T, Manager at Red Roof Inn Lackland, responded to this review

I am sorry you did not have a more enjoyable stay with us but we do appreciate you completing a review of our property, an I want to thank you for taking a moment out to write a review and they help us improve our product and services. Thank you for bringing this to my attention. More 

St. John's, Antigua
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2015

Face basin leaks. Internet/WiFi unreliable - always cutting off. TV remote provided on second day of stay after reminder. Room cleaned hurriedly and bedding not changed. Towels were left one day on the bed instead of being placed in the proper place. Limited laundry service - only one washer working. Two dryers worked but subsequently one stopped working. Coins inserted... More 

Helpful?
2 Thank Jacqueline B
Questions? Get answers from hotel staff and past guests. Ask a question

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Far West Side
Country Inn & Suites By Carlson Lackland AFB (San Antonio)
Show Prices
Show Prices
Show Prices
Rodeway Inn at Lackland AFB
#216 of 353 in San Antonio
3.0 of 5 stars 53 reviews
Far West Side
Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB
Uptown Broadway
Red Roof Inn San Antonio - Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay