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All 347 San Antonio hotels

The Westin Riverwalk, San Antonio

4.0 of 5 Hotel   |   420 Market Street, San Antonio, TX 78205 (East Side)
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Ranked #4 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
JoAnna H Seminole, Texas
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1,958 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (523)
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English first
Seminole, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

This was my first time to ever stay at the Westin. I was visiting for a girls weekend get together, and from the moment we arrived the customer service was exceptional!! Then we arrived to the room and we were overwhelmed with all the stuff set out for us! The work put into every detail just left me speechless ...... More

Was this review helpful? Yes 2
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Great hotel and location. Away from all the hustle and bustle of the city, but close enough to everything! The staff was SUPER professional, courteous and accommodating! Highly recommended for families with small kids! The restaurant were great and the view to the River - AMAZING!

Was this review helpful? Yes 1
swindon uk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was told I had a river view room. 824 was on market street which meant traffic noise all night. The traffic noise was bad enough but the room had a communicating door which was not sound proof. I spent until 12.30am listening to 2 women discussing their purchases. Not what you expect from an up market and expensive hotel.

Was this review helpful? Yes 1
Greenville, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed at this property on business for one night. The hotel was clean and everyone was very helpful. Arrived late and was initially pleased with room quality and cleanliness. It became obvious that the a/c was working improperly. Being that it was very late it didn't make sense to bother anyone as I also had a early meeting. Then it... More

Was this review helpful? Yes 1
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We decided to stay local for our honeymoon, and there is still very few places as romantic as the riverwalk. We really appreciate Oscar for paying special attention the fact that we were celebrating and making special accommodations for us.

Was this review helpful? Yes 3
Top Contributor
117 reviews 117 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A very nice hotel the junior suit is answering all the expectation one can imagin.the cleanliness of the room and bath are good the bed is excellent.service is good. The Italian restaurant on river walk is serving a very excellent food

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Westin Riverwalk for the weekend and had a wonderful time. The location is great and the rooms are very nice. After our departure I received a call from Raphael Hanson letting me know our hosekeeper, Rosa G had found a bag we left behind in one of the drawers. We had not even... More

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 4 days ago NEW

Joe (associate) went above and beyond the call of duty. Not only was he helpful and friendly, he was also entertaining. My daughter purchased a pair of shorts at a near by store and the store had forgotten to take off the sensor. Joe noticed this and called for an engineer to come remove it so we didn't have to... More

Was this review helpful? Yes 1
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited the Westin Riverwalk for a quick trip for spring break (March 2014). It is a beautiful hotel and is located on a nice quiet spot of the riverwalk (good if you want to be out of the hustle-and-bustle of the riverwalk, not so good if you are going to San Antonio to party all night!). The staff was... More

Was this review helpful? Yes 2
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I checked in only to discover that the toilet seat in my bathroom was dirty, my tub didn't drain, and the full length mirror in the bathroom was filthy. I travel weekly this time of year and was shocked that a 4-star hotel, a WESTIN and a member of SPG would allow for such sloppy housekeeping. I of course talked... More

Was this review helpful? Yes 3

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Hotel Summarization (Beta)

What travelers say

  • Very nice(71)
  • River walk(47)
  • Room service(47)
  • Great location(34)
  • Hotel staff(25)
  • Valet parking(24)
  • Pool area(12)
  • Would highly recommend(11)
  • Friendly and helpful(10)
  • Front desk staff(7)

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#4 Top resorts Hotel in San Antonio
#8 Romantic Hotel in San Antonio
#8 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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Also Known As:
The Westin Riverwalk Hotel San Antonio
The Westin Riverwalk Hotel
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin

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