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The Westin Riverwalk, San Antonio

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420 Market Street, San Antonio, TX 78205
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The Westin Riverwalk, San Antonio
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The Westin Riverwalk, San Antonio
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2,567 reviews from our community

Traveler rating
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    590
    161
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    43
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476
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849
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I visit from Austin 4-5 times a year to enjoy San Antonio and all the Riverwalk has to offer. The Westin is far and away my favorite. The location is fantastic, the hotel is luxury, and the staff always welcomes us back and is very accommodating. I would recommend the hotel to anyone visiting the Riverwalk.

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Its so Beautiful and the Perfect place to rest your head. The staff are friendly and very accommodating. The breakfast is very delicious and the room service is the best! We felt like we were right in the middle of the Action of San Antonio's night life as well as Historic Spots. We loved it and cant wait to stay... More 

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LONDON
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was very nice and we had a good view. The location was nice and the restaurant which is on a peaceful part of the riverwalk was also nice. The staff were very helpful and friendly. Would definitely consider staying here again.

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London, UK
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's a Westin, so it's luxurious, and in a higher price bracket but not outrageous for the quality. Couple of tips: there's free wifi in the bar at river level, and there's self-parking directly opposite for a lot less than valet. (The valet desk told us about it.) It's also very central and we were happy to walk everywhere. I've... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Kate, Thank you so much for the wonderful feedback. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM More 

Scotts Valley, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Loved being on the River Walk. Good rooms and excellent location. Very helpful personnel, especially Oscar the bellman who is a great ambassador for the hotel and goes out of his way to assist even with restaurant reservations. But, no WiFi in the rooms?? Even a Holiday Inn has WiFi - this is anachronistic and inconvenient.

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Richard, Thank you, we really appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. For future reference, all SPG members now receive free WiFi in their rooms when they book through the starwood and westinriverwalksanantonio.com websites and via the starwood mobile application. Thank you... More 

Cary, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent hospitality and our waitstaff was excellent at tableside. Angel made sure we had fresh squeezed grapefruit juice and grits for breakfast. Jose manager even came out to our table which was good, since we are lodging the week at the Westin Riverwalk and he was friendly advice about our stay..

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The rooms are very clean and comfortable. The location is great, as it is within walking distance to many great restaurants. I have been to this hotel before for business trips, and keep coming back. Horacio Mata at the front desk was wonderful. He is very helpful, courteous, and professional. I had a reservation issue, and he patiently helped me... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Lydia, Thank you for taking the time to post such positive comments. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager More 

Midwest
Top Contributor
96 reviews 96 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed here for the second time for a weekend event in San Antonio. It's in a great location on the Riverwalk, but not in the middle with lots of noise. The rooms and bathrooms are spacious with nice bath products and nice beds. We parked in the garage across the street (for a fee) and walked everywhere. Staff... More 

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Walnut, CA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I journeyed to San Antonio for our 44th Anniversary - She wanted to do the Riverwalk and I wanted to see the Alamo (former History Teacher). We stayed at the SA Westin Riverwalk and found it to be the ideal location for our excursions into the area for sight-seeing and eating. The hotel is right on the... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Barry, Thank you for the kind words and happy anniversary! I'm glad to hear you had a nice time with us. We appreciate you staying with us and hope to see you again soon. Bill Petrella, GM More 

Eugene, Oregon
Top Contributor
199 reviews 199 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We got a great room overlooking the Riverwalk for the annual evening river boat parade with the help of Kristie (with Finance as I remember) The staff was very helpful and attentive. The only negative was housekeeping was slow in making up the room each day . . . I'm guessing they were under staffed. Would definitely stay here again

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Hotel Review Summarization

What travelers say

  • Very nice(29)
  • Room service(28)
  • River walk(16)
  • Great location(14)
  • Valet parking(8)
  • Hotel staff(6)
  • Hotel restaurant(5)
  • Friendly and helpful(5)
  • Heavenly beds(4)
  • Pool area(3)
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