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The Westin Riverwalk, San Antonio

4.0 of 5 420 Market Street, San Antonio, TX 78205
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Certificate of Excellence 2014
The Westin Riverwalk, San Antonio
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The Westin Riverwalk, San Antonio
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2,393 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

The Westin Riverwalk is probably the nicest hotel in the San Antonio downtown area. I've stayed at several (including competitors Marriott Rivercenter, Courtyard, and Townplace Suites) and found this hotel to have the nicest accomodations (size and quality of the rooms, lobby area, etc.) What really set this hotel apart from the others though is the service received here -... More 

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Houston, Texas, United States
Top Contributor
62 reviews 62 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One of my favorite places to stay when at the River Walk. This hotel is beautiful inside and out. The rooms are larger than normal & my view was great. I love the decor. Had lunch at the restaurant. Menu not very extensive but food was good. My only complaint is that the water pressure was horrible & I really... More 

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San Francisco, California
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this property with family to attend a graduation event at Lackland AFB which is approximately twenty minutes away by car. The property is well situated in downtown San Antonio and literally located next to the San Antonio Riverwalk. It is within easy walking distance of the Alamo, shopping, and a variety of restaurants. The rooms were clean,... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Recently spent 3 nights in San Antonio at the Westin. Our room was on the 9th floor over looking the town with a commanding view. Conference facilities were great with literally the best full course breakfast I've ever had at a meeting. Conveniently located on the river walk a super short distance to everything. One gentleman, Mr. Oscar Ortiz, an... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travel often to San Antonio for business and have tried several hotels, from the airport location to downtown, and I allege that the Westin Riverwalk is the best among those that I have stayed in. The service is congenial and eager. At times when service has been less than exceptional the staff were quick to rectify. Zocca is a... More 

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West Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Was in town for a convention. The hotel's accomodations, food, and staff were all superb. Beautiful location too. Riverwalk was awesome. The Westin is a beautiful hotel. Rooms were comfortable and shower was amazing. Food was good, especially with the amount of people we had to feed. We were personally greeted by the chef on several occassions. The bellhop was... More 

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5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel service was excellent from the valet to the wait staff in the restaurant. The climate in the room was perfect. Bedding was just OK, not as good as the Marriot. You can valet park for a whopping $40 per night which I did. There is a garage directly across the street for half the price. Food at the restaurant... More 

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Twinsburg, Ohio
Top Contributor
194 reviews 194 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I only spent one night here, so did not get to really explore the hotel. It is a very nice property and the back door of the hotel lets you out on the Riverwalk. The rooms are excellent and comfortable, and I had a nice view of the river. The bathroom was adorn in marble/granite, and the shower was very... More 

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Austin, Texas
Top Contributor
78 reviews 78 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this property. Great location, it is beautiful and convenient. It is well located on the Riverwalk. The room was spacious and very nice. I am a fan of big bathrooms and marble, and my expectations were met. We had a King suite, and it was well appointed and comfortable. I deducted a point on my service rating because... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello austinteri, Thank you for the very kind words! We're glad to hear that you enjoyed yourself while at the Westin Riverwalk. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM More 

Gilbert, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our visit to San Antonio and stay at the Westin Riverwalk was very enjoyable and a lot of this was due the the staff at the hotel especially JP Vasquez for his assistance. I point out this individual not because he was more exceptional than the other staff but we had more contact with him during our visit. I applaud... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Room service(33)
  • River walk(25)
  • Great location(18)
  • Hotel staff(11)
  • Friendly and helpful(10)
  • Valet parking(9)
  • Front desk staff(7)
  • Heavenly beds(7)
  • Hotel restaurant(6)

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#8 Family Hotel in San Antonio

643 photos of this hotel

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Bathroom (40)
Hotel & grounds (81)
Room/suite (95)
Business center/function rooms (5)
Dining (18)
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Amenities (30)
Corner Suite (45)
Deluxe Double (30)
Deluxe King (27)
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The Hotel (23)

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