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All 353 San Antonio hotels

The Westin Riverwalk, San Antonio

4.0 of 5 Hotel   |   420 Market Street, San Antonio, TX 78205 (East Side)
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Ranked #5 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Isabel B
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2,236 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Westin on the Riverwalk in San Antonio for our 30th wedding anniversary. There are not enough words in the English language to convey our utmost pleasure with this hotel. From the General Manager, Bill Petrella to our room attendant Mayerlin, we were treated with such kindness, we felt like we were were celebrating... More

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China, Texas
Top Contributor
109 reviews 109 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed visiting this place walking along to the river, there are so many interesting shops and restaurant, enjoying many people enjoy staying there. Very nice place to visit to relax and great weekend.

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff at the Westin made our stay extra special. We celebrated my dad's 78th birthday and every staff member we met from Jose in valet, our front desk associate, Amanda from Zocca , Roxanna from housekeeping all treated him with great respect and courtesy. Special thanks and appreciation to David Swift the concierge, who's recommendations and planning was exceptional.... More

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall our stay met the standard. I have to say that the hotel staffed properly for the conference that was in town. The Front Door was fully staffed for most of the time besides the nights. Door and Bell knew how to do their job well done. Alberto at the Front Desk was pleasant to talk to as well. On... More

Was this review helpful? Yes 3
Lords Valley, Pennsylvania
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel is nicely located on the Riverwalk a very short stroll from other hotels and activities. The rooms on the Riverwalk side are quiet and have a pleasant view. The average size rooms with small balcony are nicely decorated. We had one problem which was quickly addressed. We thoroughly enjoyed having breakfast every morning on the Riverwalk. Staff was... More

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Centereach, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel.The service is excellent, The staff is very friendly and helpful. The rooms are comfortable and clean.We stayed on the Riverwalk side 11th floor, unfortunately I heard the buses all day and night.Otherwise great stay.

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you bunnyblue, for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the comfortable rooms, staff and service. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager More

Austi
1 review
5 of 5 stars Reviewed 6 days ago NEW

Promised the great staff at Westin San Antonio I would write a review. Hotel was really nice, elegant and clean! great beds and very nice room. Last day of our stay however, was exceptional. Don't make it a habit to eat in hotel restaurants, but since it was raining we stopped by just for a coffee. The guy at the... More

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Our overall experience was very pleasant, Mr Rick Rodriguez,hskp supervisor, Roxanne Gomez and housekeeping staff of the 4th floor made sure we were comfortable. Mr Joe Fraga was extremely attentive with making sure all our needs were met. The location was excellent for our needs.

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Houston, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an amazing weekend with my partner at this Westin property, we purchased a regular room but have been upgraded to a Corner Suite witch was nice with an amazing bathroom but no executive lounge was available. We are SPG Platinum members so they usually treat us very well. The minibar selection was not very impressive but oh well upgrades... More

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you worldtraveler, we really appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Thank you for staying with us and we look forward to seeing you again soon! Bill Petrella General Manager More

Corpus Christi, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

All the employees especially the bellmen were so accommodating and gracious (Jose Alvarado in particular.) The rooms are first class and the beds were so cozy, plush, and comfortable. Driving up and being taken care of immediately was the hassle free kind of travel I truly like. Thanks to all!!!!

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Hotel Summarization (Beta)

What travelers say

  • Very nice(52)
  • River walk(37)
  • Room service(36)
  • Great location(24)
  • Valet parking(15)
  • Hotel staff(14)
  • Friendly and helpful(10)
  • Would highly recommend(8)
  • Front desk staff(7)
  • Heavenly beds(7)

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin

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