We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Riverwalk, San Antonio

Certificate of Excellence
Hotel website
Hotel deals
420 Market Street, San Antonio, TX 78205
Special Offer
Book Early and Save
3 people have started booking this hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Westin Riverwalk, San Antonio
Professional photos View all
Browse nearby
The Westin Riverwalk, San Antonio
Write a Review

2,645 reviews from our community

Traveler rating
    1,758
    604
    164
    76
    43
See reviews for
488
740
64
875
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (770)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (2645)
  • Mar-May only
    (825)
  • Jun-Aug only
    (646)
  • Sep-Nov only
    (621)
  • Dec-Feb only
    (553)
All months
Peabody, Massachusetts
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff at check in were great and the location was within walking distance to everything. The only issue was with our room as it smelt musty a rear strong odor but we were overlooking the river walk in room 1209. I am sure they would have moved us but we were all un-packed and decided that we were really... More 

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

What a wonderful stay at the Westin. I've travelled for many years and I have to say this is my first hotel review after all those stays. In one word, Fantastic! The hotel is located directly on the Riverwalk. The service was outstanding. The room was clean and comfortable. The food and drinks were tasty and satisfying. The employees here... More 

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed staying here for a two night staycation. We made use of the gym, pool and restaurant. All services and interactions with the staff were amazing. Jose the general manager of the restaurant Zoca was very hospitable and the food was great.

Was this review helpful? Yes
La Quinta, California
Top Contributor
81 reviews 81 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an older property serving as a convention destination. Management is tight and service is quite nice. It is a bit long in the tooth needing a club level and updated rooms. Mini bars are devoid of inventory. Riverwalk location close to convention center is nice but it could be a much nicer hotel with a refurbish.

Was this review helpful? Yes
Fairfield, Iowa
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From showing up late to checking out late.. the service was amazing. Not a single time did we feel as they were bothered with the exceptions.... I was there for a conference and our breakfast, snacks, and service was absolutely amazing. The Housekeeper was amazing nice and I asked for extra coffee for the morning and she provided with extra... More 

Was this review helpful? Yes
Fort Worth, TX
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In town for a concert at the Aztec theater (historic downtown venue). Stayed in a corner suite on the 6th floor; great layout and very large. Bathroom was appointed with marble countertops, dual vanity, rain shower and huge soaking tub. Heavenly king bed and large sitting room with French balconies off each. Located right off the main drag off the... More 

Was this review helpful? Yes
Salinas, California, United States
Top Contributor
159 reviews 159 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed staying here for one night on a business trip. The hotel is clean and quiet, they offer valet or self parking. Check in was very fast. You can walk easily to attractions like the Alamo and the Riverwalk is very close which offers shopping and restaurants. There is also a large shopping mall close by. Room was large, clean... More 

Was this review helpful? Yes
Charleston, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We have been staying at this hotel for many years. It is absolutely beautiful and the service is good. However, the years have not been kind. The room was not too clean and water came in from a big rainstorm and soaked the floor. We shared this with housekeeping but it was not dried out. Therefore on our final night... More 

Was this review helpful? Yes
middle of nowhere
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

After staying at a 'Westin' in Houston we were pleasantly surprised that this Westin reflected the charm and experience that a typical Westin ought to. Location: fantastic location right along the river walk and walkable to the Alamo and other areas. Service: big shout out to front desk manager Victor who provided us with the best check in experience we've... More 

Was this review helpful? Yes
Dublin, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The room was bad enough to spoil the trip. The thermostat was stuck at 50, and when maintenance arrived he reset it, but told us it was worn out. All we could do was turn it on and off as the room became uncomfortable. We also needed maintenance to fix the tv. The next morning there was no hot or... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

690 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (459)
Viewed
Hotel & grounds (93)
Viewed
View from room (56)
Viewed
Bathroom (42)
Viewed
Room/suite (104)
Viewed
Pool/beach area (23)
Viewed
Dining (22)
Viewed
Business center/function rooms (6)
Viewed
Other (113)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (208)
Viewed
Amenities (30)
Viewed
Corner Suite (45)
Viewed
Deluxe Double (30)
Viewed
Deluxe King (27)
Viewed
Junior Suite (31)
Viewed
Pool (9)
Viewed
Restaurants and Bars (13)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay