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All 351 San Antonio hotels

The Westin Riverwalk, San Antonio

4.0 of 5 Hotel   |   420 Market Street, San Antonio, TX 78205 (East Side)
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89%
Ranked #5 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
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2,096 people have reviewed this hotel

Traveler rating
    1,379
    484
    130
    65
    38
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392
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (571)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

I was very pleased with this hotel, even though I didn't stay there. We were there for a convention and, in a rush, I left my wallet in the business center. The folks at this hotel found my wallet, routed it to security, and it was returned to me intact. I have NEVER done anything like this before but it... More

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Moraga, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, great rooms in a great location. But having stayed there 4-5 times a year, every year, since 1999 it does bug me that every time I check in they ask me if it's my first time there. Really? Obviously I like the place a lot or would've moved on, but this is the kind of thing that NEVER... More

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Midland, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wife and I stayed at the Westin River Walk for a weekend retreat to attend a friend's wedding. The room was very nice and roomy but the pillows in the bed were simply awful. I don't understand this new hotel movement toward pillows that provide absolutely zero support. This hotel fad needs desperately to go away. Otherwise our stay was... More

Was this review helpful? Yes 2
Wallkill
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I went here for dinner in celebration of my brothers graduation from Lackland AFB. The view is beautiful, the restaurant is clean and well kept, and our server Jason was great. He was very knowledgable of the food and had various suggestions that were awesome. He was very friendly and helpful and also talkative and tentative. Great... More

Was this review helpful? Yes 1
Newport Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm always impressed with every Starwood property I stay at. They're a like the Nordstrom of hospitality. When checking in Fernando Coronado, the front desk supervisor couldn't have been nicer. Upon hearing it was my wife's first time in Texas he welcomed her & offered to buy us cocktails! He and the rest if the staff have earned my loyalty... More

Was this review helpful? Yes 2
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Dave, Great to hear! I'm glad that you and your wife enjoyed your stay with us. Also, thanks for mentioning Fernando. We're lucky to have him on our staff! Thank you for posting on TripAdvisor and for staying at the Westin Riverwalk. We hope to see you again soon. Bill Petrella, GM More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great service from Joe Angel. The bar is right on the river walk. I ordered the skinny margarita (even though I really wanted the prickly pear margarita). Crab cake appetizer is awesome. He also gave us good pointers about other great dining options in the area. Cigars and good beer :-)

Was this review helpful? Yes 2
Silver Spring, Maryland
Top Contributor
107 reviews 107 reviews
49 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This will be an excellent choice for a family vacation or business -- large clean rooms, very spacious and modern fitness center, and fine Italian dining. Plus, walking access to the Alamo and other downtown shopping and dining options. The large lobby is a nice place to relax with coffee, catch up on work, or visit with colleagues. I truly... More

Was this review helpful? Yes 1
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Ron, Thank you for the kind words and for mentioning how close we really are to all of the great San Antonio sites! Thank you for staying with us and we hope to see you again soon! Bill Petrella, GM More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Westin Riverwalk has always given us the best service I have experienced in hotels. I wouldn’t stay anywhere else when visiting San Antonio. All their staff is very accommodating to your needs. I have had this experience with an employee named Mr. Schlaff. It says a lot to me when I see the same employee(s) working for the same... More

Was this review helpful? Yes 1
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently celebrated my son's birthday at the Zocca Restaurant. My son had the Crab Parpadelle and says it was the most delicious plate he has ever had. Chef Clarissa complimented a very special and memorable day. The food was excellent and the flavors were a new experience for us. Our waiter Raul was a perfectly groomed upscale man who... More

Was this review helpful? Yes 1
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Paul, Thank you for telling us about your experience at Zocca! I'm glad to hear that your son enjoyed his dish. That crab parpadelle is one of my favorites as well! We appreciate you dining with us and we hope to see you and your family again soon. Bill Petrella, GM More

Little Rock, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed with a large group for a conference. Due to the number of students that we had with us we requested adjoining rooms. The hotel was booked but George C. listened to our request and found us the perfect set up. It made a big difference in our trip. The location of the hotel is great and the rooms... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(58)
  • River walk(41)
  • Room service(37)
  • Great location(27)
  • Valet parking(20)
  • Hotel staff(19)
  • Friendly and helpful(10)
  • Would highly recommend(10)
  • Front desk staff(7)
  • Heavenly beds(7)

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin

591 photos of this hotel

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Corner Suite (45)
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Deluxe Double (30)
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Deluxe King (27)
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Junior Suite (31)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in San Antonio #3 Luxury Hotel in San Antonio #3 Business Hotel in San Antonio #6 Romantic Hotel in San Antonio #6 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
Number of rooms
473

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