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The Westin Riverwalk, San Antonio

4.0 of 5 420 Market Street, San Antonio, TX 78205
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Certificate of Excellence 2014
The Westin Riverwalk, San Antonio
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The Westin Riverwalk, San Antonio
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2,389 reviews from our community

Traveler rating
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    557
    152
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443
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Was in town for a convention. The hotel's accomodations, food, and staff were all superb. Beautiful location too. Riverwalk was awesome. The Westin is a beautiful hotel. Rooms were comfortable and shower was amazing. Food was good, especially with the amount of people we had to feed. We were personally greeted by the chef on several occassions. The bellhop was... More 

Was this review helpful? Yes 1
Houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel service was excellent from the valet to the wait staff in the restaurant. The climate in the room was perfect. Bedding was just OK, not as good as the Marriot. You can valet park for a whopping $40 per night which I did. There is a garage directly across the street for half the price. Food at the restaurant... More 

Was this review helpful? Yes 1
Twinsburg, Ohio
Top Contributor
194 reviews 194 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I only spent one night here, so did not get to really explore the hotel. It is a very nice property and the back door of the hotel lets you out on the Riverwalk. The rooms are excellent and comfortable, and I had a nice view of the river. The bathroom was adorn in marble/granite, and the shower was very... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was a first time visit to the city and from the time we pulled up to the hotel, we felt welcome with friendly valet staff who were quick to assist with a warm welcome. Our room had a great view of the San Antonio Riverwalk and quiet enough to enjoy with my family. The hotels restaurant was called Zocca... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hi Benny, Thank you for taking the time to post such positive comments. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager More 

Austin, Texas
Top Contributor
78 reviews 78 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love this property. Great location, it is beautiful and convenient. It is well located on the Riverwalk. The room was spacious and very nice. I am a fan of big bathrooms and marble, and my expectations were met. We had a King suite, and it was well appointed and comfortable. I deducted a point on my service rating because... More 

Was this review helpful? Yes 1
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello austinteri, Thank you for the very kind words! We're glad to hear that you enjoyed yourself while at the Westin Riverwalk. We appreciate you staying with us and hope to see you back soon! Bill Petrella, GM More 

Gilbert, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our visit to San Antonio and stay at the Westin Riverwalk was very enjoyable and a lot of this was due the the staff at the hotel especially JP Vasquez for his assistance. I point out this individual not because he was more exceptional than the other staff but we had more contact with him during our visit. I applaud... More 

Was this review helpful? Yes 1
California
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is our third stay at this hotel and every time we come it seems better then the last. From entering the hotel until you get to your room everything seems so clean for such a busy hotel. The rooms we have had during our stays are always spotless and I have no worries about laying my head down at... More 

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GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello p s, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the rooms, staff and Zocca Cuisine d'Italia. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager More 

Lubbock, TX
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a quick weekend getaway - location was excellent. Riverwalk right outside your backdoor within walking distance to the "busy" section - but lovely to come back to the quiet section for a good night's sleep. Valet guys were extremely friendly, as was check in / check out. Rooms weren't amazing for the price, but not bad either;... More 

Was this review helpful? Yes
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello dlynn16, Thank you for the valuable feedback. We appreciate you pointing out various positive aspects of our hotel such as the service, location and overall experience. Thank you for staying with us and we hope to see you again. Bill Petrella General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was in town visiting family, decided to stay here. Chris Aguilar from security was awesome, very friendly, great customer service. He even surprised my kids with ice cream at the pool. Thank you Chris! Would recommend this hotel to everybody who is visiting San Antonio, and while you're there ask for him.

Was this review helpful? Yes
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was great and the location ideal. The experience was very good but it was made better by a very conscientious employee, J P Vasquez. He was very knowledgeable, friendly and willing to take the time to help. Always a pleasure to see someone take pride in their job. Overall a very pleasant weekend stay.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Room service(33)
  • River walk(25)
  • Great location(18)
  • Hotel staff(11)
  • Friendly and helpful(10)
  • Valet parking(9)
  • Front desk staff(7)
  • Heavenly beds(7)
  • Hotel restaurant(6)

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#8 Family Hotel in San Antonio

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