Traveling with my adult daughter for a well needed vacation, we chose the Westin Riverwalk and were so glad we did. The room weas clean, beds most comfortable, the view (of the Riverwalk from our room) just amazing and the staff most accommodating. Would definitely return to this hotel. It also had easy access to most San Antonio shopping and... more

I received several e-mails from the Westin several days in advance assuring me that I could rest easy. The day of the reservation, I received a phone call asking me to confirm the details of my reservation: one double room with a Riverwalk view and one king room which could be city view. I confirmed all the details and was... more

We have stayed at Westin properties before and really enjoyed our stay. The pick-up and drop-off is very small and takes forever to get in and out of the car. The pool is terrible. One of the things we enjoy after a long day of sightseeing is either a swim or relaxing in the hot tub. The pool is small,... more

We stayed in a junior suite at The Westin Riverwalk for a long weekend. The entire weekend was fabulous. The staff was very friendly and were quick to respond to any requests we made. The room was perfect...very comfortable bed, sitting area was great, wonderful balcony...could not have asked for a better romantic getaway. We dined in the restaurant downstairs... more

If what matters to you as a business traveler is the ability to do business, this is not the hotel for you. The internet is overpriced ($14 per day) and barely works. If you are hoping to have just the basics of service, you will also be disappointed. As an example, the hair dryer in my room didn't work. I... more

I booked directly through the hotel's website October 2009 for $119 for a week night. The hotel was very elegant and right on the Riverwalk, but they charge extra for everything. There was no refrigerator in the room, although I requested one if available at no charge. Internet access in the business center is $6 for 15 minutes. Even low... more

I spent 3 nights here last week. The room was really lovely and comfortable. Loved that they have dual shower heads. Hope I don't have to go back to San Antonio, but if I do, I'll definitely stay here. Great value for the money. more

I am a Platinum member in the SPG program. The last time two times I stayed at this hotel I was not upgraded beyond a river view regular room even though the website showed junior suites available. I can live with this, but I do think they need better staff training. They have really nice people, but they are kind... more

Stayed at the Westin San Antonio whilst attending the Envision conference. Check-in was very friendly and efficient (although I didn't get offered the chocolates which were promised on the hotel website, I was so tired that I forgot to ask). My room (on the 15th floor) was spacious, very comfortable and had good views from the balcony. It was also... more