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204 Alamo Plaza, San Antonio, TX 78205
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Menger Hotel
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60%
Ranked #128 of 343 hotels in San Antonio
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634 reviews from our community

Traveler rating
    164
    205
    108
    78
    79
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Families
102
 
Couples
141
 
Solo
32
 
Business
156
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Germantown, Maryland
1 review
1 of 5 stars Reviewed June 12, 2013 NEW

Avoid this hotel. The Wi-Fi Interent connection in the rooms does not work. Based on the previous posts and talking to the front desk, they have known about this problem for a long time. You need to go to the lobby for Internet and even there it is spotty. If you're on business and need to do work, you will... More

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Redwood City, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 10, 2013

You can't beat the location and the history of the hotel. Stayed there in November when I was chaperoning students for a journalism convention and I have to say as a history teacher, this place can't be beat. Located right next door to the Alamo, a bar (though moved from its original location) that housed Teddy Roosevelt and the Rough... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
June 13, 2013

I truly appreciate the time you took to share your experience with Trip Advisor. We are pleased that the Historic Menger Hotel provided you with the opportunity to share Texas history with your students. The ladies and gentlemen of our staff enjoy sharing our history with students of all ages. We hope that you will have the opportunity to return... More

Louisville, Kentucky
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2013

It is a historic hotel, in a great location. Next door to the Alamo! Walking distance to the Riverwalk and other attractions. You can pick up a tour bus, directly across the street or a horse and buggy ride. Nice garden area and pool area. The entire staff was nice. They do have a restaurant, but we did not try... More

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See 4 more reviews by nanatan for San Antonio
hectorvenegas, General Manager at Menger Hotel, responded to this review
June 13, 2013

When a guest takes the time to share their experience with Trip Advisor, it is truly appreciated. The ladies and gentlemen of our staff will be pleased to know that their efforts toward exemplary guest satisfaction were met. We look forward to your return to the Historic Menger Hotel on your next visit to San Antonio. Best regards, Hector R.... More

York, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2013

I recently stayed at the Menger for six nights in a single room and I was very impressed by the rooms, the restaurant and the staff. I did not think it was overpriced (but I booked well in advance) and the standard of service was excellent. My room was comfortable and very clean, with an excellent standard of housekeeping. I... More

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See 6 more reviews by SpicyButNice for San Antonio
hectorvenegas, General Manager at Menger Hotel, responded to this review
June 13, 2013

Your comments to Trip Advisor are appreciated as it is our goal to have every guest leave with fond memories. We are pleased to learn that we exceeded your expectations. When the opportunity to return to San Antonio arises, we look forward to your return. Best wishes, Hector R. Venegas General Manager The Historic Menger Hotel More

Denver, Colorado
Top Contributor
116 reviews 116 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 5, 2013

Very quiet and peaceful, right in the midst of the San Antonio tourist life. We did not need a car to remain entertained for days. However the mistake was renting the car, buyer beware the Menger charges $28/day plus tax for the car.... more than the car itself BTW. I will say this for the Menger they have painstakingly preserved... More

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See 16 more reviews by Jthlampert for San Antonio
hectorvenegas, General Manager at Menger Hotel, responded to this review
June 13, 2013

I would like to thank you for taking the time to respond to Trip Advisor and appreciate that you shared your experience. Your recognition of our efforts toward historic preservation are appreciated by each of our staff. Our valet parking fees are comparable to other downtown hotels. there are several commercial parking areas available within walking distance of the hotel... More

Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 2, 2013

I booked with Expedia and paid $146 for a Saturday night. While I have no real complaint I will try another hotel. Very small room but clean. Full size bed (didn't know they even had full size beds in hotels) was a challenge for us. Linen was just so so with cheap pillows. Great location but other hotel options all... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
June 4, 2013

We truly appreciate you comments you shared with Trip Advisor and hope that you will accept my sincere apology. The Historic Menger Hotel has a variety of rooms and sizes amd we regret that we were not able to address your concerns during your stay or provide you with a different room. We hope when your travels bring you back... More

Lonoke, Arkansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2013

Even though the Menger was founded around the 1890's, it carries more of a 20's to 30's feel. When you walk into the lobby you are taken instantly back in time with 30's music playing in the back ground, and a beatifull lobby. It may seem that you stepped into a movie. Maybe a horror movie. I say this because... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
May 30, 2013

We would like to thank you for taking the time to share your experience with Trip Advisor. It is truly rewarding when a guest recognizes our efforts toward guest satisfaction and historic perservation. We have shared your comments with the ladies and gentlemen of our staff as we strive for exemplary guest satisfation. We look forward to your return when... More

Houston, Texas
1 review
1 of 5 stars Reviewed May 29, 2013

The front desk was rude and unprofessional. I paid for a room with expedia, and i asked for a late check in with the menger hotel reservation services. I arrived at the menger hotel, the front desk clerk stated that I did not have reservations, and that expedia confirmation is different from menger. The clerk stated that i had to... More

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hectorvenegas, General Manager at Menger Hotel, responded to this review
May 30, 2013

We truly appreciate your comments you shared with Trip Advisor. Please accept my sincerest apologies. We have a Manager On Property at all times and regret that we were not provided the opportunity to assist you further. We are proud of our relationship with Expedia and are pleased they were able to resolve this situation. Please be assured that we... More

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North East England
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 29, 2013

We stayed in the Menger for two nights after reading reviews but were not impressed. Just because it's old does not mean it's good. Old and renovated is good but old and dilapidated is not. In the bar, which is nice the smell of Toilets was sgrugged off with "well it's old, what do you expect" this is wrong. My... More

Was this review helpful? Yes
hectorvenegas, General Manager at Menger Hotel, responded to this review
May 29, 2013

We truly appreciate your sharing your experience with Trip Advisor and hope that you will accept my sincerest apology. We have shared your comments with the ladies and gentlemen of our staff as we strive toward excellance in guest satisfaction. We hope that when you are once again in San Antonio, you will choose the Historic Menger Hotel as your... More

Houston, Texas
Top Contributor
72 reviews 72 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 28, 2013

The Menger is the stuff of San Antonio legend and this landmark hotel oozes history. Despite it's age, it's still a charming place to stay right in the heart of the downtown / Riverwalk area. It's location right next door to the Alamo and a short half-block walk to the river makes it a perfect 'base' for visitors. For those... More

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See 9 more reviews by MyZiggyMan for San Antonio
hectorvenegas, General Manager at Menger Hotel, responded to this review
June 4, 2013

Your comments to Trip Adivsor are truly appreciated as it is our goal is to have every guest leave with fond memories and we are pleased to learn that our efforts were recognized. We have shared this wilth the ladies and gentlemen of our staff as reinforcement of our committment toward exemplary guest satisfaction. We look forward to your return... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(11)
  • Right next(9)
  • Valet parking(9)
  • River walk(7)
  • Teddy Roosevelt(7)
  • Convention center(4)
  • Dining room(4)
  • Ceiling fan(3)

Additional Information about Menger Hotel

Address: 204 Alamo Plaza, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotels in San Antonio
#87 Business Hotels in San Antonio
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Historic 1859 hotel next to Alamo, 1 block from Riverwalk. Originally built in 1859, The Menger Hotel is located in central San Antonio, one block from the famed Riverwalk, the Children's Museum, and the Buckhorn Museum. Nearby points of interest also include the Rivercenter Mall, Henry B. Gonzalez Convention Center, and San Antonio Central Library. The hotel's Colonial Room Restaurant serves American regional cuisine for breakfast, lunch, dinner and brunch. The historic Menger Bar, a replica of London's House of Lords Pub, features cherry paneling and booth seating. Room service is also available.The Menger Hotel's tropical courtyard garden looks out onto an outdoor heated pool. On-site recreational amenities also include a spa tub, a sauna, and a fitness facility with cardiovascular equipment. The full-service Alamo Plaza Spa offers spa treatments including massages, scrubs, facials, and a Finnish sauna. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court. Valet parking is available (surcharge). Complimentary wireless Internet access is offered in all public areas. The Menger Hotel is a smoke-free property.Built in 1859, the five-story Menger Hotel is next to the Alamo and just one block from the Children's Museum and the shops at the Riverwalk; the arts community of La Villita is four blocks away. The hotel features the Colonial Room Restaurant and the historic Menger Bar, a replica of London’s House of Lord’s Pub. Additional amenities include an outdoor pool, a spa tub, and a spa offering European-style treatments. ... more   less 
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Also Known As:
Menger Hotel San Antonio

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