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All 352 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
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Ranked #23 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joe R Overland Park, United States
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1,158 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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There are newer reviews for Hilton Palacio del Rio
See the most recent reviews
Overland Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic facility and staff with easy access to the river front via hotel elevator. Rooms and lobby were very comfortable and extremely clean. I would recommend this Hilton to anyone. The touch screen elevator system in the lobby and on every floor is awesome!

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I walked in, explained the purpose of my business trip. The desk employee was quick and efficient. I had keys to my room within 2 minutes of arrival. My room was clean and neat. I had a great view of the Riverwalk.

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hilton Palacio Del Rio for a last minute getaway. We thoroughly enjoyed our stay. We were checked in/out by a front desk representative named Phillip. He was very accommodating and friendly. We had a blast at the hotel's pub, Durty Nelly's. Our waitress was great, and made great drink recommendations. Our room was... More

Was this review helpful? Yes 1
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I attended a convention in San Antonio and stayed at the Hilton Palacio del Rio. The room we stayed in was really nice, with a great view of the city! The staff was very friendly, especially an employee who worked at the front desk named Philip. He was very helpful and gave us great suggestions for places to eat nearby... More

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Hoover, Alabama
Top Contributor
68 reviews 68 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here because I was attending a meeting. When we checked in I asked for a room with a view of the Riverwalk. We were given a high room that faced the Riverwalk right where the Riverwalk makes a turn. We could see the Riverwalk and barges from both directions. On Friday and Saturday night we watched a Spanish... More

Was this review helpful? Yes 1
The Woodlands, Texas
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here over the weekend. Great location and staff. There is a renovation project going on in the hotel bar however, there are two bars underneath the hotel on the riverwalk. Valet gets VERY busy so be prepared. Check in was smooth, room was OK. Definitely a hotel for families because lots of families there. Very good stay at a... More

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Texarkana, Texas
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed three nights to attend a conference at the convention center. The location was the primary reason to book this hotel. Once we parked our vehicle, we did not move it until time to check out. The hotel is handy to many different restaurants, the Rivercenter Mall, the Alamo, and other attractions. My last stay in this property was... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel with direct access to the riverwalk. For those not familiar with the riverwalk, this is the heart for visitors of San Antonio and has many fine dining options all within walking distance from this hotel. The rooms are a decent size, clean, and staff are honest, professional, and helpful. The room views are great and... More

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Plano, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

if using HHonors points to this hotel, make sure they are gonna be able to take them, anyways, if you do, they probably will not take them because they prefer debit / credit cards. it was a very bad experience. I was there for two nights. One night was on my points and the other one on my credit card... More

Review collected in partnership with Hilton Hotels & Resorts

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Thank you for being a loyal HHonors member and staying with us recently. I am sorry your points redemption did not go as planned. We will share your comments with the team and investigate ways to better manage the process when reward stays are made through the HHonors desk. We appreciate your feedback and apologize for the inconvenience. We hope... More

Dallas, Texas
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I just returned from staying at this Hilton. The rooms were very clean. We arrived late in the day and everyone were very nice. We ate breakfast at the buffet. Pancakes and hot biscuits were included. The area was very nice. We then went to the Alamo which was a short walk. The kids loved the Ripleys... More

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Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
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Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

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View from room (36)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in San Antonio #17 Romantic Hotel in San Antonio #17 Family Hotel in San Antonio #23 Luxury Hotel in San Antonio #23 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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