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All 353 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
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Ranked #22 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mme J
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1,265 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed here for a convention and the hotel was convenient to the convention center and Riverwalk, plus it was lovely, clean, and spacious. The staff were all very friendly and helpful, especially Pilar! She went above and beyond to take care of our needs and did so with a smile and great sense of humor. We'll definitely keep the... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

I got in around 2:00am in the morning! blame the Airline, but as soon as I got in the Front Desk They were very hospitable and I was greated with a huge smile! The decor is very nice, very comfortable. Accomodations were fantastic, clean and spacious rooms. Comfortable beds and clean sheets!. Room service was good and food was exceptional.... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

Help! The trains kept sounding their horns every half hour throughout the night. Every time I fell asleep I was awoken again. Called the front desk, and the person there said that they were aware of the problems and had free earplugs. !!! Not sure where the people in the other reviews slept, because quiet and restful this hotel was... More

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Corpus Christi, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Every Part of it was great!!!!! We enjoyed it all. Staff was great, service was great, and all of the above!!! Without a doubt, we will be back to stay! Location perfect for the downtown experience! Walking distance from all the great sights. Easy access to the freeway to head to other parts of San Antonio.

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great service by all employees, nice accommodations. We will most likely look into staying at Hilton again. From the time of check in to us checking out, the staff was so very friendly. The rooms were perfect size for a family of 4 and the beds were extremely comfy. The only thing was we had asked in advance for adjoining... More

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Houston, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel itself is clean and nice but the parking is a block away and we had to walk in the rain and cross the street just to park. It is also expensice because there is parking below in the same parking that is cheeper. I also ordered room service and the food made me sick and had to throw... More

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San Antonio, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great location, Staff was very helpful, Concierge gave great suggestions, bed was comfy, seemed to recently remodeled and rooms are very up to date, elevators are FUN to use!(never thought I would say that, but they are!)

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Pensacola, FL, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Hilton for a conference and truly enjoyed my stay. The hotel staff was friendly and helpful especially when it came to giving directions. Furthermore, the hotel was quiet and I was able to sleep through the night without any interruptions. I would definitely stay here again.

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San Antonio, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Interesting history and beautiful location. Paid $27 per day for parking which was steep compared to other parking facilities in the area. Only other problem was the noise from the River Walk. Next time I'll ask for a room on the city view side.

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San Antonio, Texas
Top Contributor
51 reviews 51 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was unfairly charged for three people in our room during our conference when one person only stayed two nights and the Hilton was informed at my check-in. The billing at the front desk couldn't get our bill correct when I told them it was being split only by the two of us who stayed all three nights. They split... More

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Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
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Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

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