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Hilton Palacio del Rio

4.0 of 5 200 South Alamo Street, San Antonio, TX 78205
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Certificate of Excellence 2014
Hilton Palacio del Rio
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Hilton Palacio del Rio
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1,313 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

i left a Tiffany necklace in the safe by mistake and needed it sent to England urgently. The package was delivered to me 2 days later. Quite incredible. I can only commend the integrity and honesty of all concerned.

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Cypress, United States
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here due to its location to the Alamodome. I think that this is the third time that I have stayed here. It is a beautiful hotel and the staff was very friendly. I did have some large issues that I was not happy with. First, I understand that parking is tight in the SA area. I parked down... More 

Was this review helpful? Yes 1
Houston, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel and you cant beat the location on the river walk. Very clean rooms and very helpful staff and a great breakfast. Beds were comfortable and the balcony was great with views of the city and river walk. The room was a little pricey but I believe it was due to some conventions at the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Frisco, Texas
Top Contributor
73 reviews 73 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The facility may looked aged from the outside, but the inside is totally state of the art. Combine a high tech Hilton property with great staff and you get 5 stars! Great location for the River Walk, restaurants, shopping, and the Alamo.

Was this review helpful? Yes 2
Houston, Texas, United States
Top Contributor
89 reviews 89 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My company put me up here, and it was a real treat! The rooms are very nice. The service is excellent. The location is amazing - I walked to the Alamo and La Villita easily. I also left my iPad and they saved it and sent it to me quickly! One caveat: Parking is not easy. If you choose to... More 

Was this review helpful? Yes 1
Flint, Texas
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Superb 5 star hotel located right on the River Walk. You get all the quality you expect with the Hilton brand but it does come with a cost. Rooms are not cheap.........a king with a River Walk view, breakfast, and Internet will set you back $400 after paying taxes and valet parking. You almost have to pay the extra for... More 

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Ewa Beach, Hawaii
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

So far one the most outstanding hotels I had stayed from the service to food and cleanliness. Diffently will go back and recommend to friends and family! It a wonderful hotel because you have the River Center mall walking distance, restaurants to chose from and night life.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The young lady, Erica, was very efficent, helpful, and provided great customer service at the front desk.Made checking in easy and hassle free. Made my stay comfortable and will recommend your hotel to friends and family. Thank you.

Was this review helpful? Yes 1
Hallettsville, Texas
Top Contributor
65 reviews 65 reviews
15 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel, built in only 220 days for the World's Fair int he 60's, is an iconic address in San Antonio. The service is immediate, gracious and helpful. The rooms appear to have been recently remodeled, with new furniture, sliding door for the bathroom and very nice amnesties. Plus, this hotel is directly across from the convention center. I would... More 

Was this review helpful? Yes 1
Fairfax, VA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel on the Riverwalk. Location was excellent. Rooms were very nice, but it was a bit noisy at night (street and bars) on the lower floors. I would definitely stay here again when in San Antonio, but would ask for a room on a higher floor.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
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Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, AAA Travel Services, Priceline, Hotels.com, Hilton Hotels, Cheap Tickets, getaroom.com, Travelocity, Odigeo and Tingo so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hotel Style:
#8 Luxury Hotel in San Antonio
#11 Business Hotel in San Antonio
#15 Romantic Hotel in San Antonio
#18 Family Hotel in San Antonio

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Hotel & grounds (72)
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double double (26)
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Presidential Suite (35)
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