We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 347 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
HHonors Weekend
Save Saved
You added Hilton Palacio del Rio to your Saves list
Hilton Palacio del Rio
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Priceline.com Expedia.com
and 7 more sites!
81%
Ranked #25 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Heather S Portland, Oregon
Write a Review

1,014 people have reviewed this hotel

Traveler rating
    445
    367
    124
    45
    33
See reviews for
171
279
43
350
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Portland, Oregon
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Nice property with clean, comfortable rooms. Bathroom doors are louvered, though, not giving much privacy, and ours wouldn't stay closed. Wasn't enough of a nuisance to call and have it fixed, though. Our room was on the street side, and from what I understand, if you want a good night's sleep, stay on that side as the Riverwalk side can... More

Was this review helpful? Yes
Collin County, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Everything was exceptional, from checking in to the checking out. Bed and pillows were very comfortable. Housekeeping staff very friendly. Bathroom clean with ample amount of towels. Great staff, always smiling and friendly. Food was great as well as the service in the restaurant. I would stay there again and recommend to my friends. Brenda T

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Houston, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, the issue is the bar area is not good for nice hang out. Another issue is the Internet service is no good, I can say is a poor service. I recommend self arrangement to parking garage, is better and cheaper.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hilton Palacio Del Rio in San Antonio, TX. was in a wonderful location. The rooms are some what small and the check in and check out staff were the worst they even tried to charge me $56 for a parking past and I didn't even have a car. Front desk staff very cold and stand offish, door people young... More

Was this review helpful? Yes
Dallas, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second stay at this hotel and it is by far our favorite. The location is fantastic, rooms are SO clean and newly redone and the staff is top notch. I also like that every room has a balcony. The first time we were on the River Walk side and this time the city side. Both have great... More

Was this review helpful? Yes
Bulverde, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We attended the brunch with our son's family which included 3 children. The food was very good and the choices were excellent, even for our varied ages. The severs were friendly and very well trained to make the guests comfortable and well taken care of............. Sheila was our server and she was very polite, skilled and friendly.

Was this review helpful? Yes 1
Wisconsin, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Excellent location along riverwalk. Rooms were comfortable and quiet. Hotel staff were curtious and professional. Valet parking was a little expensive but not unexpected when it comes to large city parking availability. Will definitely visit again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Fort Worth, Texas, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I was in town for a conference. Carlos in valet parking was immensely helpful with tips on avoiding traffic while I was in town and helping me find the best route when leaving the area during Fiesta and construction issues. Thank you Carlos you are a great asset to this hotel!!

Was this review helpful? Yes
Eden Prairie
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Special thank you to the staff in Lost and Found, in particular, Leno Coronado. I was at the hotel for a business trip several weeks ago and upon returning home discovered I had left a brand new pair of expensive, tailored trousers in my room. When I connected with Leno, he was able to track them down, pack and ship... More

Was this review helpful? Yes
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I've had the pleasure of working with Janie Morales, A Reservations Specialist, for a group reservation that we make annually during Fiesta Week. As you can imagine, with a agroup, you have a lot of cancellations and changes up until the last minute. Ms Morales has been extremely helpful, patient and curteous with the many change and requests from the... More

Was this review helpful? Yes

Been to Hilton Palacio del Rio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Palacio del Rio

Also Known As:
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in San Antonio
#15 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#28 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Official Description (provided by the hotel):
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hilton Hotels, Tingo, getaroom.com, Asiatravel.com Holdings, Otel and Venere so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Palacio del Rio, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.