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Hilton Palacio del Rio

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200 South Alamo Street, San Antonio, TX 78205
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1 room 1 guest
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1,691 Reviews from our TripAdvisor Community

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Traveler rating
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    559
    178
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (420)
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  • Mar-May only
    (478)
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Hawthorne, Florida
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice location on the Riverwalk, rooms are very nice. Arrived by taxi from airport and bellmen (multiple) not interested in helping me with my bags, which can be tough when walking with a cane. On check in, there was water in the bathroom all over the floor which came from a pipe above the shower head. Whoever answered the phone... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Erica at the front desk was extremely helpful and friendly. Our receipt from our online reservation was for 2 adults and 2 kids. Our room had only 1 king size bed and later on told her we need a cot or something for the kids. She found another room with 2 beds and with a better view with no extra... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent the weekend at the Hilton Palacio del Rio and had a spectacular stay. The accommodations were great and the location was perfect. The hotel staff(especially the restaurant) went beyond our expectations to make sure we were well cared for. We'll come back as soon as possible!

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Irving, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I just visited! It's was beautiful! Everything was so nice and neat! Rosie was so helpful and sweet! Will be here next time I come. The establishment is so clean! Everyone is so nice and always smiling and there if you need help. If I was to recommend any hotel this one would be it

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Dripping Springs, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I ordered a salad from room service as I didn't want to go to dinner alone while my husband was at a meeting. I got to talking with the darling server and mentioned to her that almost 46 years ago, we spent our wedding night here. She came back later with champagne and strawberries for an early celebration. I hope... More 

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Vinings, Georgia, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel staff was pleasant. The breakfast omelet bar was a class act. Conveniently located on the Riverwalk. Upscale elevator "tablet" access, efficient and fast. Best part of my trip was my clean room. Raul Robledo was our room attendant, he was icing on the cake because I cannot stand pathetic room service. Amazing.

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Gurnee
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel! Staff was friendly, and efficient. It was a pleasure to stay there. Room was spacious and clean and bed and pillow were comfy! I was there on business, but would definitely come back with my husband, as it is close to everything, and would make a great romantic getaway too.

Review collected in partnership with Hilton Hotels & Resorts

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Bribie Island, Australia
Level Contributor
187 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 722 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Almost a 5 ! 4.5 - but TA give no halves. Got in late but room ready. Nice looking place close to station - we came from New Orleans by train. Room quite nice - with balcony and view. 3 of us but only 2 cups, glasses etc. Easily fixed via maid - Rosie. Shower in bath - how I... More 

Was this review helpful? Yes 2
LUBBOCK, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is awesome, very clean and friendly staff. Dinning is great at all places! Excellent choices for food and drinks. Very kid friendly. The pool was in great condition and very fun. I will come back to this hotel for sure!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Cincinnati, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I arrived very late my first night due to delays in travel. My luggage did not arrive. The staff provided me with a toiletry set to allowing me so ability to clean up after a long day. I also left my glasses in the room, which the staff found and return to me. I would have rate this stay as... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(13)
  • Room service(5)
  • Convention center(4)
  • Would definitely stay(3)
  • Great location(3)
  • River walk(3)
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614 photos of this hotel

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2 Double Beds (26)
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Amenities (9)
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Executive suite (48)
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King (29)
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King (walk in shower) (35)
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Pool (9)
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Restaurants and Bars (10)
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The Hotel (16)
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Ocean King (corner room) (19)

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Other (14)
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