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All 353 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
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Ranked #23 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kay R Knoxville, United States
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1,187 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We moved to this hotel after spending a night elsewhere. It was perfect! Right on the riverwalk, convenient to everything downtown, but the staff and amenities set this hotel apart. It has the feel of a smaller, boutique hotel. The staff is friendly and works diligently to make sure you are comfortable and valued. The beds and pillows are perfect... More

Review collected in partnership with Hilton Hotels & Resorts

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San Antonio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I'm actually from San Antonio but myself and a couple of friends stayed downtown to enjoy a nice weekend and a concert at the Alamodome. This hotel provided everything, centrally located, Riverwalk access, and a short walk to the Alamodome. When we got hot walking the river, we could easily go back inside our room and cool off and reemerge... More

Review collected in partnership with Hilton Hotels & Resorts

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San Jose, California
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

As name describes, this hotel was a decent, clean, fairly priced hotel with nothing that was really memorable. The breakfast buffet was standard hilton fare The staff was friendly and courteous. One disappointment was that the was a hilton honors floor but no executive lounge. In what seemed like a business oriented location by the convention center, it would have... More

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East Bernard, Texas
Top Contributor
64 reviews 64 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time staying here and was impressed with the location. Hotel has been completely renovated though nothing real special about room interiors. Must get riverside room which all have a balcony which is beautiful at night. Riverside cafe they operate is actually very good and Durty Nelly's is downstairs

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Woodridge, Illinois
Top Contributor
95 reviews 95 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I remember when this hotel was built near the time of the Hemisfair that included the nearby needle tower. Hilton is to be commended for keeping it modern with its prime location on the well known River Walk. The staff was very friendly and helpful. I was very pleased with my room although a drawback of a street side room... More

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Eagle Pass, United States
1 review
5 of 5 stars Reviewed 1 week ago

Best place to stay in San Antonio is Hilton Palacio Del Rio. Best services and the kindness from everyone makes you feel right at home. Best views of the river walk from the comfort of your room. From the first time years ago that I stayed in this hotel I have been coming back and will continue to do so.... More

Review collected in partnership with Hilton Hotels & Resorts

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Antonio H - Thank you so much for making the Hilton Palacio del Rio your home when visiting San Antonio! We appreciate you taking the time to tell us about your experiences and interaction with our team members. We will definitely share your feedback with the entire staff! We look forward to having you back again soon! More

Kingwood, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Alexander Garfield, bellman, was terrific. He went out of his way to be helpful. Priscilla, belldesk, and Lenaida, door person were also so very nice and considerate. I would tell my friends that this is a great place to stay.

Was this review helpful? Yes 1
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Thank you for staying with us recently and taking the time to write a review on TripAdvisor! We will pass along your great comments about Alexander, Priscilla and Lenaida and recognize them as well. We look forward to welcoming you back the next time you visit (along with some of your friends!)! More

Wimberley, Texas
Top Contributor
86 reviews 86 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided to stay here at the last minute, after a long, exhausting day... HOWEVER, the room we were given, on the 17th floor, on the end/facing the river... Also Seems to VERY effectively amplify the street noise, EVEN after midnight, on a Sunday Night!!! :( Super disappointed in that aspect.:

Was this review helpful? Yes 2
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear sarakkd - Thank you for staying with us recently and taking the time to write a review. I am sorry the activities downtown disturbed your visit. While on occasion, we do experience weekend celebrations or fiestas, it is not typical to have issues on Sunday nights. We appreciate your feedback and will research in more detail what was going... More

Senior Contributor
39 reviews 39 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The price is a little steep for the style of room, but I may stay here again. The place is clean and right on the Riverwalk. It has multiple places attached (bars/restaurants) and is only a stone's throw from many other options. The room was clean and the building was mostly quiet. If the price per room was a bit... More

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Livonia, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staying in a River Walk hotel adds an extra dimension to a stay in San Antonio. So much, including all of downtown, is within walking distance. The downtown area is active and safe. The river walk offers a cool and peaceful escape from the city scene. The Hilton is a very nice hotel. The balcony with chairs and table is... More

Was this review helpful? Yes 1
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Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
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TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hilton Hotels, Priceline, getaroom.com, Reservation Counter, Hotels.com, Odigeo and Tingo so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

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