We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Palacio del Rio

Certificate of Excellence
Hotel deals
Hotel website
200 South Alamo Street, San Antonio, TX 78205
Offers & Announcements
2X Points Package
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Palacio del Rio
View Map
Add Photo Write a Review

1,914 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Sioux Falls, SD
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location on the Riverwalk. Rooms were nicely appointed, clean and the bed was comfortable. There is a coffee shop, a lobby bar, a sports bar and a restaurant on premises. Entire facility was well maintained and modern in décor. Our only complaint was our room was close to the elevators and on the street side of the hotel. It... More 

Helpful?
Thank foodpeddler
Kalamazoo
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is across the street from the convention center. So that right there is really nice if you're exhibiting or attending a convention. I was there for PAX South and because I was an exhibitor I was carrying a bunch of stuff and the short walk was appreciated! :) The property is very nice and well maintained. The key... More 

Helpful?
Thank TheGameCrafter
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear TheGameCrafter, First of all, thank you so much for choosing to stay with us. We are honored to have hosted you and allowed the opportunity to exceed your expectations. True Texan hospitality is our mission, and it seems as though we achieved this during your stay. We will be sure to share your kind words with our entire team,... More 

Clinton Township, Michigan
5 of 5 stars Reviewed 2 days ago NEW

Check in and Check Out were extremely efficient. The room was spacious with adequate storage space and personal safe. The bed was extremely comfortable. All areas of the room were very clean. No noise from the hallways. Pleasant view. Unfortunately, nothing could be done about the unusually cool weather!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank pjs811
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear pjs811, Thank you so much for your kind words regarding our hotel! We are elated to read of how much you enjoyed your stay with us. You're correct, it has been quite cool; though, Spring is just around the corner. We would love to have you back for a more temperate visit to San Antonio! Best wishes, Zain B. More 

Benton, Arkansas
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Recently stayed at this hotel for a business conference. The stay was excellent and the staff five star all the way! Beginning with our drive into the valet area the staff was friendly, accommodating, respectful, delightful, helpful, and more. Our room was the Imperial Suite on the 21st floor. The spacious rooms, well-equipped bathrooms, comfortable beds, in special amenities all... More 

Helpful?
1 Thank vpmedical
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear VPmedical, We are elated to hear of how much you and your group enjoyed our property! Your compliments of Ronda and our team will surely be shared with each of our staff members. Organizing a meeting is no easy feat, but we always want to make each event special and go off without a hitch, just as you experienced.... More 

Stevensville, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of the Hilton Palacio is right on the River Walk with breath taking views and easy access to a lot of restaurants. The Hilton staff is friendly and professional and the everything was great. Thank you.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank George S
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear George S., It was our pleasure to host you while in San Antonio. We greatly appreciate your kind words and will be sure to share them with our entire staff. Do visit us again the next time your travels bring you to our neck of the woods! Best wishes, Zain B. More 

Little Rock, Arkansas
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel, friendly staff. I enjoyed my visit to this hotel, starting with the welcome text message and ability to communicate with staff via text, that was a first, but very cool. I enjoyed using the digital key. The room was very nice, there were a few minor issues that I reported and the staff addressed them in a... More 

Helpful?
2 Thank tashae29
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Tashae29, It is wonderful to read of how much you enjoyed your stay at our property and using our newest technology. We love implementing new services to 'WOW' you! On behalf of our entire team, we look forward to having you back for a truly exceptional 5-star Palacio experience. Safe travels, Zain B. More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

built for the 1968 World's Fair using a Modular construction technique actually made the rooms very quiet. I did have a street view so you get some noise but otherwise a great place to stay and enjoy San Antonio's River Walk District and the Alamo. It is directly across from the convention center and the upper floors give you a... More 

Helpful?
2 Thank Dave E
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Dave E., It brings us great joy to read of how much you enjoyed your stay with us. Thank you for sharing your experience and a bit of our history with TripAdvisor. We look forward to having you back the next time your travels bring you to San Antonio! Best wishes, Zain B. More 

Rogersville, Tennessee
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

GREAT STAFF and beautiful views of the city. The elevators are modern but annoying... it tells you which one to ride. Maid was excellent. Very clean and professional. Conveniently located on the Riverwalk. Would absolutely stay there again.

Helpful?
2 Thank Trpcollier
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Trpcollier, Thank you so much for the glowing review of your stay with us. It is wonderful to read of how much you enjoyed our property. In regards to the elevator, the purpose of directing the guest to which elevator to take allows for you to get to your floor directly without any stoppage on the way. We always... More 

Clear Lake, TX
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has been renovated since our last visit. Hallways have new lighting and carpet. Guest baths have new granite counters and shower doors plus lighted facial mirrors. Rooms have 42" TVs, nice linens, new lighting and a safe. Our room overlooked the Riverwalk 11 stories below. Nice view of some of the old charm buildings downtown. The café/restaurant is... More 

Helpful?
3 Thank Gene W
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Gene W., We are so glad you enjoyed your stay with us, as well as our recent renovation. Our goal was to bring innovative conveniences to the property, while still retaining our local history. Your comments are very much appreciated and we look forward to having you back! Best wishes, Zain B. More 

Dallas, Texas
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

5 Star Elements: Very convenient to the convention center and some Riverwalk hotspots. 4 Star Elements: Room exceeded expectations for the Hilton brand. 3 Star Elements: I had asked for a small concession as a guest and a Hilton Honors member starting several months ago. A low floor and connected rooms since we would be travelling with a bunch of... More 

Helpful?
2 Thank Richard G
Zain B, Public Relations Manager at Hilton Palacio del Rio, responded to this review

Dear Richard G., Please accept our most sincere apologies for the less than pleasant experience you had at our property. Since opening in 1967, our hotel's priority has been the comfort of our guests and not even the most well-crafted misdirection would help us achieve this after the situation you have described above. We cannot speak for other hotels, but... More 

Questions? Get answers from hotel staff and past guests. Ask a question

455 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (419)
Viewed
View from room (45)
Viewed
Room/suite (90)
Viewed
Bathroom (29)
Viewed
Dining (15)
Viewed
Hotel & grounds (82)
Viewed
Pool/beach area (9)
Viewed
Family/play areas (1)
Viewed
Other (148)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (10)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
The Westin Riverwalk, San Antonio
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#17 of 353 in San Antonio
4.5 of 5 stars 2,511 reviews
Hotel Valencia Riverwalk
#5 of 353 in San Antonio
4.5 of 5 stars 2,192 reviews
Show Prices
Show Prices
Show Prices
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#1 of 353 in San Antonio
4.5 of 5 stars 1,028 reviews
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#27 of 353 in San Antonio
4.5 of 5 stars 1,914 reviews
Hotel Contessa
#8 of 353 in San Antonio
4.5 of 5 stars 2,448 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay