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All 347 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
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81%
Ranked #25 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
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1,006 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eden Prairie
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Special thank you to the staff in Lost and Found, in particular, Leno Coronado. I was at the hotel for a business trip several weeks ago and upon returning home discovered I had left a brand new pair of expensive, tailored trousers in my room. When I connected with Leno, he was able to track them down, pack and ship... More

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San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I've had the pleasure of working with Janie Morales, A Reservations Specialist, for a group reservation that we make annually during Fiesta Week. As you can imagine, with a agroup, you have a lot of cancellations and changes up until the last minute. Ms Morales has been extremely helpful, patient and curteous with the many change and requests from the... More

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Dallas, TX
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For your trip to San Antonio this hotel is a great experience right on the riverwalk! The staff was outstanding and the property was well maintained and up to date. You cannot go wrong with this hotel!

Review collected in partnership with Hilton Hotels & Resorts

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Frisco, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Even though my stay was only 1 day it was such an great experience. As being a diamond member I do some serious traveling, and the service I received by Alex at the front desk was beyond what I was expecting. She greeted myself with a soft hello and smile. As checking in she delivered all my honors to a... More

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Mentor, Ohio
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hilton Palacio del Rio is an amazing place to stay. It is conveniently located right on the riverwalk. You can sit on your balcony that overlooks the river and watch all the activity and listed to the music. The rooms were spacious and clean. Just a 5 minute walk to the Alamo. Lots of nearby shops and tons of... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were greeted by a man named Joe, who was extremely helpful with helping us get our gear off the motorcycle and help us park. When I checked in I spoke with Erica, who went above and beyond and then some to make our experience so special. This place is absolutely fantastic. We had lunch downstairs at their cafe, I... More

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Hopkins, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Last month we had a lovely stay at this hotel. Our room was lovely, the food was great, and most of all the staff really went out of their way to be helpful and so very friendly. We certainly hope to go back soon.

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Spicewood, Texas
Top Contributor
58 reviews 58 reviews
37 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

After the remodel and complete with lighting fast elevators this hotel is truly one of the nicest properties in downtown SA. The rooms are spacious, extremely well appointed (complete with Hansgrohe faucets) and quiet. It's upscale at every level when it comes to the accommodations. I truly love staying here but the valet parking is nothing shy of insane at... More

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MO
Top Contributor
68 reviews 68 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of a convention, then stayed over for a couple of days. The hotel is old, but you can't tell. Every part of it is nice. Our room was comfortable and quiet, and had a balcony overlooking part of the Riverwalk. The shower was great with plenty of water pressure. The staff is friendly and helpful.... More

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Abilene, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

Modern, clean, comfy room. Access directly to the River Walk. This hotel is right in the heart of everything. You don't have to go far for food or entertainment. My room was quiet, clean, and the staff were very friendly.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Palacio del Rio

Also Known As:
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in San Antonio
#25 Romantic Hotel in San Antonio
#25 Top resorts Hotel in San Antonio
#25 Luxury Hotel in San Antonio
#28 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Official Description (provided by the hotel):
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
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