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All 350 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
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81%
Ranked #24 of 350 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kathryn T Arlington, United States
  • Reviews (1,103)
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1,103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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English first
Arlington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel for the event we attended. There was renovation being done in the bar, but hotel made every attempt to conceal it from guests. Easy access to the River walk and the Alamo. The check in and check out process was effortless and efficient.

Review collected in partnership with Hilton Hotels & Resorts

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Cedar Creek, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were discouraged upon checking because we had just gone through a terrible ordeal at a hotel down the street and had to checkout. The very kind young lady at the front desk "Nikki" made us feel so special and welcome! She put us in a beautiful room and gave us some great tips on a couple special shows we... More

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Omaha, Nebraska
Top Contributor
120 reviews 120 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice Hilton great restaurant and even better lounge. It is located right on the river walk. The concierge is very helpful at finding the best bars and restaurants in the area of which there are very many.

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Iowa City
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hilton for our recent vacation. The room was well appointed and comfortable. The view was of the Convention Center and the Tower of the Americas. Check-in and out was easy and the staff was pleasant and accommodating. There was a lot of construction going on in the lobby area and some entrances weren't always available. I... More

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Corinth
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We took our granddaughter for a visit to San Antonio and wanted to stay on the Riverwalk. She loved this hotel and we were quite pleased as well. Check in was a breeze. We decided to upgrade to a Riverwalk view and I'm glad we did. Our room was 1402 in the corner which we were told was a very... More

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New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My colleague and I stayed at the Hilton Palacio del Rio as exhibitors at a conference in San Antonio. We had a rental car and were expecting boxes shipped to us as materials. We had limited time upon arrival to figure out parking and the boxes to prepare for the conference. The hotel staff, especially Philip B at the front... More

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Ningic - Thank you for staying with us while exhibiting at the recent convention! We appreciate you taking the time to write a review and especially for recognizing Phillip and Russ for providing exceptional service. We will share your comments with the entire team! Thank you again and we look forward to welcoming you back again soon. More

1 review
5 of 5 stars Reviewed 1 week ago

Joseph b. from valet is the total diffrence. I'm impressed by his hospitality and service. He needs to be recognized more than he knows. The hotel is beautiful and the remodel is superior. Every person was a delight to talk to. Highly recommend.

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Arlington, TX
1 review
2 of 5 stars Reviewed 1 week ago

I haven't stayed at this Hilton since they renovated. The rooms are nice and clean and the location is right on the riverwalk. We came to celebrate our 11th anniversary without the kids. I was hoping to catch up on some sleep but was kept awake by the noise in the adjoining room. The first night it was a family... More

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear klobb - Thank you for choosing the Hilton Palacio del Rio to celebrate your 11th Anniversary and taking the time to write a review. I am sorry the noise from the adjoining room disturbed your stay and will share your comments with the management staff. We are currently working on a solution to modify the door sweeps and thresholds... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In town for an overnight business trip. Perfect location. Easy walk to work and easier walk to the river. Vice nice property update in progress. Rooms were very well appointed. TV is HD, but a little dated. Lots of room to spread out. Good desk and plenty of outlets for charging devices. Would definitely stay here again.

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Niceville, Florida
Top Contributor
54 reviews 54 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location right along the main part of the famous San Antonio Riverwalk, near the Arneson theater area, is the best thing this hotel has going for it. However, that location often brings with it very loud noise late into the evening due to piped or live music along the Riverwalk venues. Very loud, pounding music/bass went on past 10pm on... More

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BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Sonworshipper - Thank you for staying with us recently and taking the time to write a review. I am sorry our restaurant signage did not guide you to our very own River's Edge Cafe + Patio Bar off the elevator landing. We serve a great breakfast buffet every morning, in addition to full lunch and dinner service. We will... More

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Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
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Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#8 Luxury Hotel in San Antonio #16 Romantic Hotel in San Antonio #18 Business Hotel in San Antonio #23 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
Number of rooms
485

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