We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 351 San Antonio hotels

Hilton Palacio del Rio

4.0 of 5 Hotel   |   200 South Alamo Street, San Antonio, TX 78205 (East Side)
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
HHonors Weekend
Save Saved
You added Hilton Palacio del Rio to your Saves list
Hilton Palacio del Rio
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #25 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Janet B Dallas, Texas
  • Overview
  • Reviews (1,123)
  • Photos (336)
  • Amenities
  • Q&A
  • Room tips (282)
  • Location
  • More
Write a Review

1,123 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
4 reviews 4 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here recently for a convention. The hotel was very comfortable an typical Hilton standards meaning very comfortable, predictable and nice. I was 1/2 a block walk to the convention center entrance and stairs to the river walk were adjacent to the hotel. Great location and hotel for visiting the river walk or attending a convention or for business... More

Was this review helpful? Yes 1
Miami, FL
Top Contributor
131 reviews 131 reviews
31 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location on the Riverwalk. Directly across from one of the riverboat drop-offs and also the outdoor karaoke and great restaurants. PROS: Location is great nicely updated rooms and bathrooms comfy beds AC worked great, nice and cold Housekeeping staff kept rooms nice and clean All staff was very friendly and helpful New elevator system made... More

Was this review helpful? Yes
St. Augustine, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

In the heart of San Antonio with direct access to the lovely Riverwalk, three wonderful restaurants to choose from and within walking distance of the Alamo, this is a wonderful place to stay. It made my visit to this charming city perfect.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Corpus Christi, Texas
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Check in was confusing...we had to switch rooms three times to get a room on the side we wanted (away from the riverwalk). We specifically wanted this room for a view of the fireworks over the alamodome for the fourth...I appreciate the upgrade to the riverwalk side on Hilton's end, but it was not what we wanted. The room was... More

Was this review helpful? Yes
Montreal, Canada
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel, very quick check in, interesting elevator system, you press the button for your floor and a system speaks to you and tell you which elevator to take and it only goes to the floor you pressed. Took a little time to figure it out, but it did save alot of wait time for the elevators. My room was... More

Was this review helpful? Yes
Fayetteville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our second stay at this hotel. We thoroughly enjoyed ourselves, the room was very clean; the maid even gave us extra towels because there were 4 of us staying in the room (2 adults, 2 children) Will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Texarkana, Arkansas
Top Contributor
56 reviews 56 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My husband and I visit San Antonio twice a year on business. We like this hotel and have never had any issues. Four months ago I booked a king room for 4 nights. We arrived this evening and will be in a room with 2 double beds. No apologies and no king rooms available AT ALL during our stay. My... More

Was this review helpful? Yes
BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review

Dear Cheryl_in_Texarkana - Thank you for staying with us recently. We very much appreciate your feedback. I am sorry we were unable to provide the king bed accommodations you had expected. We will share your comments with the front desk staff to best prepare our team for future heavy arrival dates. We hope to have a chance to regain your... More

Poteet, Texas
Top Contributor
68 reviews 68 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited the Hilton Palacio in San Antonio Texas briefly in October for my cousins wedding reception. It was so comfortable and beautiful as well as scenic due to it being along the river walk. I am attending a conference this week and am reminded of how beautiful and convenient this hotel is as a tourist spot and a venue... More

Was this review helpful? Yes
Ingleside, United States
1 review
4 of 5 stars Reviewed 1 week ago

Private balconies and updated interiors make for a good stay. Spacious bathrooms. Firm mattresses. Average pillows. Good water pressure. Valet was kind and desk staff was courteous. If you're not an early riser, be advised that interior corridor noise can get out of hand.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
College Station, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was beautiful and the staff so professional and polite. Everyone we passed by spoke to us and made us feel at home. Our son was leaving the following week for Marine Boot Camp so we took a quick trip to spend some time with him before he left. Thank you for a wonderful experience!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hilton Palacio del Rio, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Palacio del Rio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Palacio del Rio

Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Orbitz, Hilton Hotels, Tingo, Travelocity, BookingOdigeoWL, Agoda, Reservation Counter, Hotels.com, getaroom.com, Otel and Venere so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

336 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (295)
Pool/beach area (9)
Hotel & grounds (66)
Room/suite (70)
Bathroom (22)
View from room (36)
Family/play areas (1)
Dining (11)
Other (80)

Management photos: Courtesy of the property manager

All management photos (42)
Room/suite (11)
Bathroom (2)
Hotel & grounds (12)
Dining (1)
View from room (1)
Other (15)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#17 Romantic Hotel in San Antonio #18 Business Hotel in San Antonio #19 Family Hotel in San Antonio #25 Top resorts Hotel in San Antonio #25 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer